Frequently Asked Questions
Dealership FAQs:
Q: Do you have a team member that speaks Spanish?
A: Yes, we have team members that speak Spanish at Feldman Chevy of Lansing. Feel free to request Edwin Sanchez for assistance!
Q: Can I sell my car here even if I'm not buying a car from you?
A: Yes, we accept vehicles regardless of your plans to buy from us or not. We will either give you a cash offer or you can put it towards the total of a new vehicle from our inventory!
Q: Do you have any cheap lease deals for my college daughter?
A: We have a great selection of lease deals to choose from. We also offer a bonus cash offer for current college students and recent graduates!
Q: Do you offer military discounts?
A: Yes! We have a Chevrolet Military Program for Active Duty members, Reservists, Veterans, Nation Guard Members and Retirees - including spouse and household members.
Q: Can I buy a car online?
A: Yes! You can use our Skip the Line Buy Online tool found in our inventory.
Q:What are your sales hours?
A: Feldman Chevrolet of Lansing is currently open Monday & Thursday 8:30 am - 9 pm. Tuesday, Wednesday, and Friday 8:30 am - 6 pm. Saturday 8:30 am - 4 pm and closed on Sundays.
Q:What should I look for when test driving a car?
A: We recommend making a checklist that includes but is not limited to comfort, functionality, and technology, as well as overall driving experience. Creating a list of things to make note of when test driving a car, will help you get a better sense of whether the model matches your driving style and buying criteria.
Q: What is the difference between buying and leasing?
A: Monthly payments tend to be cheaper with a lease than when financing a car because leasing pays for the depreciation of the vehicles versus the price of the vehicle itself. Leasing a car is like renting it for a fixed term, while you make monthly payments then return it at the end of the lease. Buying a car means you finance the vehicle with the help of an auto loan.
Q: What vehicles are eligible for tax credit?
A: All electric and plug-in hybrid vehicles are eligible for a tax credit in certain areas at the state and federal level. Talk with our finance department to discuss possible tax credit eligibility for the vehicle you are interested in!
Q: I'm in the market for a new car but I'm not sure which vehicles is best for my lifestyle. Can you help?
A: Yes! Not only is our sales team trained to help buyers find the perfect fit we also have a section on our website dedicated to vehicle reviews and competitors comparisons to help guide buyers. Feel free to check those out or contact our team for assistance!
Q: I don't have the best credit, can I still get approved for a car?
A: Our financing experts have experience arranging financing for a large range of buyers with varying credit. To check your credit, fill out our Credit Application or feel free to call our Finance Center.
Q: Can I still trade my car in even if I haven't paid it off yet?
A: Yes, you can trade your car in with us even if you still have a payoff.
Q: Do you offer warranties?
A: Yes, we offer an Extended Limited Warranty through Chevrolet. To learn more about the warranty and get pricing, feel free to give us a call at 517-489-3733.
Q: I'd like to buy out my leased vehicle, how do I do that?
A: There is a lease-buyout process you will have to go through with our finance team. Feel free to give us a call or come in to meet with our team to complete the process!
Q: Can I complete my finance application online?
A: Yes - you can complete the pre-approval process online to speed up the process if you are looking to come into our dealership OR you can complete the entire car buying process from home with our Feldman Virtual Assistant tool!
Q: How can I estimate my monthly payments before I buy a car?
We have a Payment Calculator feature on our website that allows you to estimate payments for your new vehicle. You can find it on our website here.
Q: I don't see the type of car I want in your inventory. Is there a way to find out if you get it in the dealership?
Yes, we have a "Find My Car" feature on our website that allows you to be notified if we receive stock of the car you're looking for. You can find and fill out the form here.
Q: Do you sell lifted trucks?
Yes, we partner with Black Widow to offer SCA performance lifted trucks. Learn all about our lifted truck offerings on our SCA Performance Lifted Trucks page.
Q: How do I join Chevy rewards?
A: You can sign up right on our website! You will find the My Chevrolet Rewards page to sign up, in our 'New' or 'Contact' tabs drop-down. You can also call us for more information!
Q: Do you offer discounts for college grads?
A: Yes, current students and recent grads are eligible for a bonus cash allowance! We also offer bonus cash allowances for educators, first responders, and military personnel.
Q: Can I trade in a car that isn’t a Chevy?
A: Yes, we accept all makes and models!
Q: I'm looking to trade in my vehicle, do you have a tool that gives me my vehicles worth before trading it in?
A: Yes! We have a "Value My Trade" feature for this purpose on our website.
Q: I got in a car accident; do you have a collision shop?
A: Yes, we have a collision center that can help get your vehicle sorted after a collision.
Q: Do you have a budget friendly inventory?
A: Yes, we offer vehicles for a wide range of budgets. You can find vehicles under $15K on our "Under 15K" option in our website's navigation bar.
Q: Do you offer commercial vehicles I can purchase for my business?
A: Yes, we offer a commercial inventory that includes a variety of trucks, vans, and commercial vehicles that you can purchase for your business.
Q: Do you offer special discounts?
A: Yes, we have many lease specials that run throughout the year. You can find them listed on our website!
Q: Can Feldman help me arrange financing?
A: Yes, our finance department is happy to work with you and answer any questions you have. Give us a call or stop in the dealership to speak with our finance staff.
Q: Do you sell used vehicles of other brands besides Chevy?
A: Yes, we accept and sell used vehicles of a wide range of models and makes.
Q: Do you sell electric vehicles?
A: Our inventory will vary, but we do have a selection available. If this changes, we can help you find what you are looking for. Contact us today to see how we can help!
Q: What information or documents do I need to provide to apply for financing?
A: Typically, you will need to provide identification, proof of income, proof of residence, and details about your employment history. Our finance team will guide you through the specific requirements.
Q: What information or documents do I need to provide to apply for financing?
A: Typically, you will need to provide identification, proof of income, proof of residence, and details about your employment history. Our finance team will guide you through the specific requirements.
Q: Are there any additional fees or charges I should be aware of when buying a car?
A: There may be additional fees such as sales tax, documentation fees, and registration fees. Our sales team will provide a transparent breakdown of all costs associated with your purchase.
Q: Can I have a third-party mechanic inspect the car before buying?
A: We encourage transparency and want you to have confidence in your purchase. You can arrange for a third-party inspection at your own expense before finalizing the deal.
Q: Do you have a team member that speaks Spanish?
A: Yes, we have team members that speak Spanish at Feldman Chevy of Lansing. Feel free to request Edwin Sanchez for assistance!
Q: Can I sell my car here even if I'm not buying a car from you?
A: Yes, we accept vehicles regardless of your plans to buy from us or not. We will either give you a cash offer or you can put it towards the total of a new vehicle from our inventory!
Q: Do you have any cheap lease deals for my college daughter?
A: We have a great selection of lease deals to choose from. We also offer a bonus cash offer for current college students and recent graduates!
Q: Do you offer military discounts?
A: Yes! We have a Chevrolet Military Program for Active Duty members, Reservists, Veterans, Nation Guard Members and Retirees - including spouse and household members.
Q: Can I buy a car online?
A: Yes! You can use our Skip the Line Buy Online tool found in our inventory.
Q:What are your sales hours?
A: Feldman Chevrolet of Lansing is currently open Monday & Thursday 8:30 am - 9 pm. Tuesday, Wednesday, and Friday 8:30 am - 6 pm. Saturday 8:30 am - 4 pm and closed on Sundays.
Q:What should I look for when test driving a car?
A: We recommend making a checklist that includes but is not limited to comfort, functionality, and technology, as well as overall driving experience. Creating a list of things to make note of when test driving a car, will help you get a better sense of whether the model matches your driving style and buying criteria.
Q: What is the difference between buying and leasing?
A: Monthly payments tend to be cheaper with a lease than when financing a car because leasing pays for the depreciation of the vehicles versus the price of the vehicle itself. Leasing a car is like renting it for a fixed term, while you make monthly payments then return it at the end of the lease. Buying a car means you finance the vehicle with the help of an auto loan.
Q: What vehicles are eligible for tax credit?
A: All electric and plug-in hybrid vehicles are eligible for a tax credit in certain areas at the state and federal level. Talk with our finance department to discuss possible tax credit eligibility for the vehicle you are interested in!
Q: I'm in the market for a new car but I'm not sure which vehicles is best for my lifestyle. Can you help?
A: Yes! Not only is our sales team trained to help buyers find the perfect fit we also have a section on our website dedicated to vehicle reviews and competitors comparisons to help guide buyers. Feel free to check those out or contact our team for assistance!
Q: I don't have the best credit, can I still get approved for a car?
A: Our financing experts have experience arranging financing for a large range of buyers with varying credit. To check your credit, fill out our Credit Application or feel free to call our Finance Center.
Q: Can I still trade my car in even if I haven't paid it off yet?
A: Yes, you can trade your car in with us even if you still have a payoff.
Q: Do you offer warranties?
A: Yes, we offer an Extended Limited Warranty through Chevrolet. To learn more about the warranty and get pricing, feel free to give us a call at 517-489-3733.
Q: I'd like to buy out my leased vehicle, how do I do that?
A: There is a lease-buyout process you will have to go through with our finance team. Feel free to give us a call or come in to meet with our team to complete the process!
Q: Can I complete my finance application online?
A: Yes - you can complete the pre-approval process online to speed up the process if you are looking to come into our dealership OR you can complete the entire car buying process from home with our Feldman Virtual Assistant tool!
Q: How can I estimate my monthly payments before I buy a car?
We have a Payment Calculator feature on our website that allows you to estimate payments for your new vehicle. You can find it on our website here.
Q: I don't see the type of car I want in your inventory. Is there a way to find out if you get it in the dealership?
Yes, we have a "Find My Car" feature on our website that allows you to be notified if we receive stock of the car you're looking for. You can find and fill out the form here.
Q: Do you sell lifted trucks?
Yes, we partner with Black Widow to offer SCA performance lifted trucks. Learn all about our lifted truck offerings on our SCA Performance Lifted Trucks page.
Q: How do I join Chevy rewards?
A: You can sign up right on our website! You will find the My Chevrolet Rewards page to sign up, in our 'New' or 'Contact' tabs drop-down. You can also call us for more information!
Q: Do you offer discounts for college grads?
A: Yes, current students and recent grads are eligible for a bonus cash allowance! We also offer bonus cash allowances for educators, first responders, and military personnel.
Q: Can I trade in a car that isn’t a Chevy?
A: Yes, we accept all makes and models!
Q: I'm looking to trade in my vehicle, do you have a tool that gives me my vehicles worth before trading it in?
A: Yes! We have a "Value My Trade" feature for this purpose on our website.
Q: I got in a car accident; do you have a collision shop?
A: Yes, we have a collision center that can help get your vehicle sorted after a collision.
Q: Do you have a budget friendly inventory?
A: Yes, we offer vehicles for a wide range of budgets. You can find vehicles under $15K on our "Under 15K" option in our website's navigation bar.
Q: Do you offer commercial vehicles I can purchase for my business?
A: Yes, we offer a commercial inventory that includes a variety of trucks, vans, and commercial vehicles that you can purchase for your business.
Q: Do you offer special discounts?
A: Yes, we have many lease specials that run throughout the year. You can find them listed on our website!
Q: Can Feldman help me arrange financing?
A: Yes, our finance department is happy to work with you and answer any questions you have. Give us a call or stop in the dealership to speak with our finance staff.
Q: Do you sell used vehicles of other brands besides Chevy?
A: Yes, we accept and sell used vehicles of a wide range of models and makes.
Q: Do you sell electric vehicles?
A: Our inventory will vary, but we do have a selection available. If this changes, we can help you find what you are looking for. Contact us today to see how we can help!
Q: What information or documents do I need to provide to apply for financing?
A: Typically, you will need to provide identification, proof of income, proof of residence, and details about your employment history. Our finance team will guide you through the specific requirements.
Q: What information or documents do I need to provide to apply for financing?
A: Typically, you will need to provide identification, proof of income, proof of residence, and details about your employment history. Our finance team will guide you through the specific requirements.
Q: Are there any additional fees or charges I should be aware of when buying a car?
A: There may be additional fees such as sales tax, documentation fees, and registration fees. Our sales team will provide a transparent breakdown of all costs associated with your purchase.
Q: Can I have a third-party mechanic inspect the car before buying?
A: We encourage transparency and want you to have confidence in your purchase. You can arrange for a third-party inspection at your own expense before finalizing the deal.
| Monday | 8:30AM - 9:00PM |
| Tuesday | 8:30AM - 6:00PM |
| Wednesday | 8:30AM - 6:00PM |
| Thursday | 8:30AM - 9:00PM |
| Friday | 8:30AM - 6:00PM |
| Saturday | 8:30AM - 4:00PM |
| Sunday | Closed |
| Monday | 7:00AM - 5:30PM |
| Tuesday | 7:00AM - 5:30PM |
| Wednesday | 7:00AM - 5:30PM |
| Thursday | 7:00AM - 5:30PM |
| Friday | 7:00AM - 5:30PM |
| Saturday | 8:00AM - 1:00PM |
| Sunday | Closed |
| Monday | 7:00AM - 5:30AM |
| Tuesday | 7:00AM - 5:30PM |
| Wednesday | 7:00AM - 5:30PM |
| Thursday | 7:00AM - 5:30PM |
| Friday | 7:00AM - 5:30PM |
| Saturday | 8:00AM - 1:00PM |
| Sunday | Closed |