Our Reviews

Rikki R|2019 Chevrolet Blazer

Confirmed Service Customer

1/27/2025

It’s always a good experience, the guys are great

1/28/2025

Hello! Thank you for taking the time to leave this wonderful response about our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Business Response

LANSING, MI

Kalee S|2020 Chevrolet Trax

Confirmed Service Customer

1/27/2025

Mark Callahan took really good care of me! When asked to use my Chevrolet points to help pay for it. He was right on top of it.

1/28/2025

Hi there, Thanks so much for your awesome comments about our team member Mark! It's great to hear we could provide you with such a positive experience! If you have any further needs, please give us a call. We're always happy to help! Thank you again, and have a wonderful day!

Business Response

EAST LANSING, MI

David F|2023 Chevrolet Silverado 2500 HD

Confirmed Service Customer

1/27/2025

Brought truck in for recall item and fixed it quickly.

1/28/2025

Hello, we're glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks for taking the time to leave us response, and have a great day!

Business Response

WESTPHALIA, MI

Randy B|2023 Chevrolet Trailblazer

Confirmed Service Customer

1/27/2025

GREAT SERVICE SEVICE PERSONAL WHER GREAT

1/28/2025

Hi, we are so happy to read such a great review about Feldman Chevrolet of Lansing! If you ever need anything else from us, please feel free to give us a call or stop by. Thank you, and have an awesome day!

Business Response

EAST LANSING, MI

Brian H|2018 Chevrolet Colorado

Confirmed Service Customer

1/27/2025

Cam Spiece saved the day for you, since there seems to be a lower than preferred standard for customer service in my opinion within the support folks. I had to return to the drive-in lane due to some mud and water on the inside of the driver's door when I picked the truck up after the oil change and tire rotation. That followed the initial adding of washer fluid to the reservoir when I dropped the truck off that was done with a large container that made pouring a little difficult. But watching washer fluid be slopped into the engine bay and over the lip of the truck's washer reservoir was disconcerting to me, as I try to keep chemicals (even those that are considered to be less troublesome or caustic) from getting onto or into seams in various parts and especially wiring harnesses and connectors. I spoke to Cam about these events, and he did his very best to address my concerns including cleaning up after others. As I said he saved the day and made a 2 star visit into a 5 star visit this time.

1/28/2025

Hi, we are so pleased you enjoyed your visit to Feldman Chevrolet of Lansing! Thank you for taking the time to highlight our team member Camron, who helped make your experience a positive one! If you're ever in need of more help, please let us know! Thanks again, and have a great day!

Terry M|2023 Chevrolet Blazer

Confirmed Service Customer

1/27/2025

Very helpful and professional. Easy process

1/28/2025

We want all our clients to have a comfortable and stress-free experience with us! Thank you for taking the time to let us know how we did! If you ever need anything else, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Benjamin S|2019 Chevrolet Trax

Confirmed Service Customer

1/27/2025

Serviced my car and Mark was great!

1/28/2025

Hi there, we're happy to hear we could help you out! Thanks so much for your comments about our team member Mark, who made your experience a great one! We sincerely value your business and hope you have a wonderful day!

Business Response

LANSING, MI

Rose B|2019 Chevrolet Equinox

Confirmed Service Customer

1/27/2025

Great customer service

1/28/2025

We want all our clients to have a comfortable and stress-free experience with us! We're happy to hear your visit went great! We are always more than happy to assist you if anything else comes up. Thank you, and have an awesome day!

Business Response

GRAND LEDGE, MI

Karen O|2020 Chevrolet Equinox

Confirmed Service Customer

1/27/2025

Very polite and efficient.

1/28/2025

Hi there, we appreciate your positive review about your experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Thank you, and have an awesome day!

Business Response

EATON RAPIDS, MI

Krystal Romance L|2023 Chevrolet Tahoe

Confirmed Service Customer

1/29/2025

The team is amazing! They are so helpful and keeps both my husband and I updated throughout the process. My tire suddenly went flat when we were ending out of town. We called up the Service team and they told us to bring in the tire. Camron (always amazing) helped checked the rest of the set of tires to make sure they didn’t have the same problem since we just had them put on 2 weeks prior. Camron took our flat to get fix and even checked the spare to make sure it would be good to drive on so we could keep the car and not have to leave it. 2 days later, new tire and sensor and we were good to go for another out of town trip! Honestly, Camron and team are seriously amazing! Never an issue and so understanding with kids (even my dog once). People like Camron are why we come back over and over again. Good people that care are hard to find and are a joy to work with. Thank you Camron for being an amazing person and caring for your customers like they are friends and family.

1/29/2025

Wow, it's experiences like yours that really keep us motivated! Thank you so much for your wonderful comments about our team member Camron, who helped make your experience such a positive one! If you're ever in need of more help, please let us know! We sincerely value your business and hope you have an awesome day!

Business Response

OKEMOS, MI

Jim B|2017 Chevrolet Volt

Confirmed Service Customer

1/29/2025

Service tech was very helpful and courteous. He diagnosed the problem, explained everything to my satisfaction and kept me informed of progress. My vehicle was ready when promised!! Kudos to the shuttle driver as well.

1/29/2025

We want all our clients to have a comfortable and stress-free experience with us! Thank you for taking the time to highlight our staff, who made your visit go smoothly! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Business Response

LAINSBURG, MI

Sandra P|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

1/29/2025

Everyone was very helpful on getting my new vehicle.

Samuel Moreno

1/29/2025

Hello! Congratulations on your new vehicle! We're happy to hear we could help you out! If there's anything further we can do for you, we're happy to help! Have an awesome day!

Business Response

LANSING, MI

Maynard K|2020 Chevrolet 2500HD Silverado

Confirmed Service Customer

1/29/2025

Service manager worked with me to get my truck in and serviced while I was at work that means a lot to me

1/29/2025

Hi there, it's great to hear we could help you out! Thank you for taking the time to highlight our staff that helped make your experience such a positive one! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

MASON, MI

Latravia A|2021 Buick Encore GX

Confirmed Service Customer

1/24/2025

no comment provided.

1/26/2025

We appreciate your feedback! Please don't hesitate to contact us if there's anything more we can do! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LANSING, MI

Elise G|2025 Chevrolet Trax

Confirmed Sales Customer

1/29/2025

Very helpful and streamlined experience

Amber Baker-Zakala

1/30/2025

Elise, your wonderful feedback and rating mean a lot to us. Thank you, and have a fantastic day!

Business Response

DETROIT, MI

Theodore K|2023 Chevrolet Silverado 1500

Confirmed Service Customer

1/29/2025

Great experience!

1/30/2025

Theodore, thank you for your kind words and this wonderful review! We hope you have a great day!

Business Response

LANSING, MI

Jonathan C|2018 GMC Terrain

Confirmed Service Customer

1/29/2025

It was nice. Very accomodating.

1/30/2025

We are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

OKEMOS, MI

Kaylee R|2023 Chevrolet Traverse

Confirmed Service Customer

1/29/2025

Only place I take my car.

1/30/2025

Kaylee, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

MASON, MI

Stephanie J|2024 Chevrolet Trax

Confirmed Service Customer

1/29/2025

It was quick and easy to get my oil change no complaints

1/29/2025

Hi there, we're happy to hear your oil change went quickly and to your satisfaction! Thank you for taking the time to leave us a response, have a great day!

Business Response

LANSING, MI

Gavin M|2020 Chevrolet Equinox

Confirmed Service Customer

1/29/2025

it was great.

1/29/2025

Hi there, we're happy to have provided you with a great experience! Thank you for taking the time to leave us this review, have an awesome day!

Business Response

LANSING, MI

Stephen F|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

1/29/2025

Everyone was friendly, communication could’ve been better, a little disappointed at the quality of service in regards to what I received. I brought my truck in for an oil change and a troubleshooting effort. The troubleshooting effort was done satisfactory. The oil change was completed, but none of my fluids were topped off nor tires rotated. I spent $80,000 on this truck and thousands of dollars annually in service and some of the basic expectations aren’t honored.

1/29/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing! We appreciate your response, and are happy to pass along your comments to our team! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have an awesome day!

Business Response

OWOSSO, MI

Thomas T|2018 Chevrolet Equinox

Confirmed Service Customer

1/29/2025

Rep. Mark Callahan provided excellent service coordination as always!

1/29/2025

Hi there, thanks so much for your positive comments about our team member Mark! We're happy to hear about your excellent experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Business Response

LANSING, MI

Glorelyn T|2023 Chevrolet Equinox

Confirmed Service Customer

1/29/2025

I already leave in Troy but I still go back to Lansing Feldman for my car maintenance.The services that Camron gave is amazing and very satisfactory!!!

1/29/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing! We appreciate your wonderful response about our team member Camron, who helped make your experience so positive! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, and have a great day!

Business Response

LANSING, MI

Natasha W|2023 Chevrolet Traverse

Confirmed Service Customer

1/29/2025

For expedient service and super friendly and helpful staff.

1/30/2025

Natasha, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing. We look forward to your next visit! Take care!

Business Response

HASLETT, MI

Carmen H|2019 Chevrolet Equinox

Confirmed Service Customer

1/30/2025

Camron was my service representative, he was courteous and efficient. I had a tight schedule and he made sure I was in and out within an hour! He provided me with exceptional service.

1/30/2025

We want all our clients to have a comfortable and stress-free experience with us! Thank you for leaving this wonderful response about our team member Camron, who helped make your visit go smoothly! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

Business Response

LANSING, MI

Nicole G|2023 Chevrolet Malibu

Confirmed Service Customer

1/30/2025

It’s was good very helpful the wait was great

1/30/2025

Hi there! We're happy to hear we could help you out! Thank you for taking the time to leave us this response, have an awesome day!

Business Response

LANSING, MI

Glenda R|2019 Buick Encore

Confirmed Service Customer

1/30/2025

I was very impressed. My service guy Nina Foster was fantastic. I was told that it could take over two hours to complete. I was surprised when only after maybe 70 minutes case was ready to go.

1/30/2025

We're pleased to know we have been able to exceed your expectations and really help you out! Thanks so much for your wonderful response about our team member Nina, who made your experience so positive! We hope you have an awesome day!

Business Response

LANSING, MI

Genival D|2015 Chevrolet Trax

Confirmed Service Customer

1/30/2025

Great customer service and understanding of their needs.

1/31/2025

Hello! It's wonderful to hear we could provide you with a great service experience! If you're ever in need of more help, please let us know! Thank you for your response, and have an awesome day!

Suresh C|2020 Buick Envision

Confirmed Service Customer

1/30/2025

I liked service. Especially i got excellent service from Aaron.

1/31/2025

Hello, we're happy to hear you had such a positive experience with our team! Thank you for highlighting Aaron, who helped make your experience an excellent one! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Business Response

OKEMOS, MI

Morey P|2010 Chevrolet Malibu

Confirmed Service Customer

1/31/2025

Very expensive.

1/31/2025

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! Please let us know if there is anything else we can do for you; we're more than happy to help! Thanks again, and have a great day!

Business Response

E LANSING, MI

Joann K|2024 Chevrolet Equinox

Confirmed Service Customer

1/31/2025

Everyone did an excellent job.

1/31/2025

Hello! It's great to hear we could provide you with an excellent experience! Thank you for taking the time to leave us this response, we hope you have an awesome day!

Business Response

LANSING, MI

Colleen C|2025 Chevrolet 2500HD Silverado

Confirmed Sales Customer

1/31/2025

Feldman Lansing employees are always incredibly welcoming and work very hard to get you into the vehicle you want.

Mitchell Sparks

1/31/2025

Hi there, we strive for 100% satisfaction, and it's great to see you had such a positive experience at Feldman Chevrolet of Lansing! Thank you for your wonderful comments about our team! We're always more than happy to assist you if anything else comes up. Thanks again, and have an awesome day!

Business Response

LESLIE, MI

Douglas W|2017 Chevrolet Malibu

Confirmed Service Customer

1/31/2025

Aaron young is wonderful to work with, they figured out my problem and got it solved

2/3/2025

Douglas, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LANSING, MI

Sunwoo J|2024 Chevrolet Blazer

Confirmed Service Customer

2/1/2025

Good

2/3/2025

Sunwoo, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

OKEMOS, MI

Veronica P|2024 Chevrolet Trax

Confirmed Service Customer

2/1/2025

Fast and easy.

2/3/2025

Veronica, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Daniel F|2019 Chevrolet Traverse

Confirmed Service Customer

2/2/2025

After an accident, (the other driver got the ticket, and my insurance company found me not at fault), my insurance company (USAA) sent me to Gerber to get an estimate as they are their preferred provider in the area. My 2019 Traverse had been damaged on the left front corner, but was drivable. But when I drove it at moderate speed to a doctor''s appointment, the car generated an extreme hot metal smell. When I stopped and checked, it could be smelled both inside and specifically by the damaged corner, but I couldn't identify what was so unusually hot. When I drove to Gerber it produced this same hot smell. I immediately pointed out the smell to the estimator, and they took it back to the shop immediately. But after they were done, they told me that they could smell it, but they couldn't determine the source. This alarmed me that that they didn't understand the Traverse well enough to properly fix it. When the insurance company sent me a copy of the estimate, the only reference to the strong hot smell, was "Customer reports hot smell." I took this as a clear indication that they weren't even going to try to fix it, and brought it to you folks. I ultimately had a very informative conversation with your service manager. He could imagine several possibilities that might generate the hot smell, but to find out, it needed to be in your body shop. Done, and I informed USAA that I wanted Feldman to do the repairs. However, when I called several days later to inquire when the repairs might be done, I also asked, "Did you find the source of the hot smell?" The shocking reply was: "Oh, did you want that fixed?" YES! I now have it back, and it was fixed, but I don't think that I should have gotten that question. But I don't know where the lack of communication happened.

2/4/2025

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Manager, Joe Rodriguez, at 517-374-0900 to discuss your concerns, as your satisfaction is of utmost importance to us.

Rodney D|2019 Chevrolet Equinox

Confirmed Service Customer

1/30/2025

Very fast and timely service, great service rep!

1/31/2025

Rodney, it is great to hear everything was done quickly and to your satisfaction!

Business Response

LANSING, MI

Alden R|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

1/30/2025

I brought my 2017 Silverado to the dealership for a new battery and an issue that I had been experiencing with the front passenger tire lossing air presure. The tire air presure sensor had been replaced by the dealership in December 2024. The battery replacement went fine and I was told that the problem with the tire lossing air pressure was a small bolt embedded in the tire tread. There wasn't a labor charge for tire pressue issue, however a few days later I'm once again I'm having to put air into that same tire.

2/5/2025

Alden, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (517) 489-4846 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!

Steve C|2023 Chevrolet Tahoe

Confirmed Service Customer

2/3/2025

Completed on time.

2/4/2025

Steve, we appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

Business Response

EAST LANSING, MI

Larry T|2012 Chevrolet Silverado

Confirmed Service Customer

2/3/2025

Jamie was exceptionally helpful in guiding us through the process. Everything went efficiently and easy. Thanks to all that helped us out in getting the new-to-us Silverado.

2/4/2025

Larry, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COLGATE, WI

Erin H|2021 Chevrolet Equinox

Confirmed Service Customer

2/3/2025

I went in on Monday, January 27th, thinking my check engine light was only a malfunctioning sensor. Mark was very good about keeping me up to speed on needing a new fuel injection pump, and the replacement was completed in a timely manner.

2/5/2025

Erin, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Tina H|2023 Chevrolet Blazer

Confirmed Service Customer

2/3/2025

Very informative and helpful

2/4/2025

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you for taking the time to let us know how we did! We sincerely value your business and hope you have an awesome day!

Business Response

LANSING, MI

Cindy S|2016 Chevrolet Colorado

Confirmed Service Customer

2/11/2025

Nina Foster checked me in promptly, made recommendations for service and listened to what I was there to have done and made sure it was completed.

2/11/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thank you for taking the time to highlight our team member Nina, who helped make your visit go smoothly! Please let us know if there is anything else we can do for you; we are more than happy to help! Thanks again, and have a wonderful day!

Business Response

LANSING, MI

Suzanne T|2024 Chevrolet Trax

Confirmed Service Customer

2/3/2025

Aaron, my service technician, was courteous, efficient and knowledgeable. I am very happy with my customer experience.

2/4/2025

Suzanne, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

Business Response

LANSING, MI

Michael D|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

2/12/2025

I’ve been getting cars form here for a long time. It’s always a 5 star for me. They’re very nice and do and excellent work. If it’s a car or truck you like. They work hard to put you in it.

Amber Baker-Zakala

2/13/2025

Michael, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

LANSING, MI

Theodore J|2022 Chevrolet Traverse

Confirmed Service Customer

2/12/2025

Dick Iding and his team were great and helping me feel comfortable and at ease during the process.

2/13/2025

Theodore, we're happy to hear you had such a positive experience with our team! Thanks for taking the time to leave us this information about your recent visit. Take care!

Business Response

LANSING, MI

Sean W|2024 Chevrolet Silverado 1500

Confirmed Service Customer

2/12/2025

Service writer did an excellent job of keeping me informed on what was being done to my vehicle and when it was completed.

2/13/2025

Sean, we're happy to hear you had such a positive experience with our team! Thanks for taking the time to leave us this information about your recent visit. Take care!

Business Response

DEWITT, MI

David O|2025 Chevrolet Equinox EV

Confirmed Sales Customer

2/12/2025

Jeremy P was a blast to work with! Top notch guy from explaining the features, pricing, and financing. Be sure to ask for him!

Jeremy Pastore

2/13/2025

David, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! Until the next time we meet, take care!

Business Response

LANSING, MI

Mitchel T|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

2/12/2025

Service was good and timely

2/13/2025

Mitchel, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

Business Response

OKEMOS, MI

Bradford B|2024 Chevrolet Trailblazer

Confirmed Service Customer

2/13/2025

Great!

2/13/2025

Hi there, we're happy to hear we could provide you with a great experience! Thank you for taking the time to leave us a response, have an awesome day!

Business Response

LANSING, MI

Prosper S|2016 Chevrolet Equinox

Confirmed Service Customer

2/13/2025

The service was good and professional. Everyone at Feldman treated me with professionalism and thoughtfulness, as they always do. I also want to commend the service person, Zackory Eubanks for a very professional and thoughful service. I always enjoy coming to Feldman for service.

2/14/2025

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

EAST LANSING, MI

Mel H|2018 Chevrolet Cruze

Confirmed Service Customer

2/11/2025

my problem was solved and in a reasonable amount of time

2/11/2025

Hi there, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know! Thank you for taking the time to leave a response, have an awesome day!

Business Response

MASON, MI

John J|2023 Chevrolet Traverse

Confirmed Service Customer

2/11/2025

First class!

2/11/2025

Hello, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we're more than happy to help! Thanks again, and have a great day!

Business Response

LANSING, MI

Joseph C|2020 Chevrolet Blazer

Confirmed Service Customer

2/11/2025

Mark was awesome. He made the whole experience easy.

2/11/2025

Hi there, thanks so much for your positive comments about our team member Mark! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here! If you're ever in need of more help, please let us know! Thanks again, have an awesome day!

Business Response

LAINGSBURG, MI

Lisa B|2019 GMC Terrain

Confirmed Service Customer

2/12/2025

Great. First time experience, customer service was great.

2/13/2025

Lisa, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

EAST LANSING, MI

Sophia M|2025 Chevrolet Trailblazer

Confirmed Sales Customer

2/12/2025

Made process easy, good service.

Mitchell Sparks

2/13/2025

Sophia, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HASLETT, MI

Marguerita T|2025 Chevrolet Equinox

Confirmed Sales Customer

2/12/2025

We had a wonderful experience buying our new suv. Our sales man Tristan was so willing to listen to what I wanted and went out of his way to fine me the perfect one. The manager and rest of the staff involved were all so kind and helpful.

Tristan Saloma-Chamberlain

2/13/2025

We're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GRAND LEDGE, MI

Patricia G|2021 Chevrolet Equinox

Confirmed Service Customer

2/13/2025

Aaron Young is amazing he makes my experience in the service department amazing , since the day I bought my truck.

2/13/2025

Hi there, thanks so much for your wonderful comments about our team member, Aaron! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Feldman Chevrolet of Lansing! Please don't hesitate to reach out to us if there's anything more we can do! Thanks again, and have a great day!

Business Response

LANSING, MI

Jane S|2023 Chevrolet Trailblazer

Confirmed Service Customer

2/13/2025

Very clean, friendly, The waiting area is comfortable. Work done quickly and efficiently.

2/13/2025

It's awesome to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Thank you for your review, we hope you have a wonderful day!

Business Response

PERRY, MI

Matt S|2019 GMC 1500 Sierra

Confirmed Service Customer

2/13/2025

Excellent.

2/13/2025

Hello! We're happy to hear we have provided you with an excellent experience! Thanks so much for your response, and have an awesome day!

Business Response

DANSVILLE, MI

Dan P|2018 Chevrolet Tahoe

Confirmed Service Customer

2/13/2025

I brought my car in Monday 2-10-25 afternoon approximately 5:30 pm for my scheduled appt Tuesday 2-11-25 7:15 am for oil change and to locate and repair the rattling sound under the back end of the vehicle.I did not hear from the service tech all day Tuesday. I called approx 5:30 to check on status of service. Service tech advised they would need to keep the car an additional day to repair the rattling issue and advised my car would be ready for pick up 10:00an. I also called early afternoon on Wednesday and advised the vehicle would be ready by the end of the day. I checked in at the service department approximately 4:45 on Wednesday. I was directed to wait in the dealership lobby for service to check with the technician. Approximately 30 minutes in the lobby waiting area service approached and informed me the oil maintenance was not completed. Apparently the technician didn’t see the oils change on the service work order. Due to my pressing schedule I didn’t have time to wait for the oil change maintenance to be done and elected to just pay for the service’s completed. I paid the invoice for the rattling repair and my car keys were handed over. I drove home with my vehicle an a service warning appeared on my dash stating my hood was not attached. When I parked I had to latch my hood.

2/13/2025

Hi, it's upsetting to hear that your visit was anything but stellar. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (517) 374-0900 so we can work towards a resolution. We look forward to hearing from you.

Business Response

LANSING, MI

Bryant S|2024 Chevrolet Trax

Confirmed Service Customer

2/13/2025

my service tech (i forgot his name) was awesome and spent the time to give me the down low on all the things i should know, given it was my first service since getting my new car.

2/13/2025

We want all our clients to have a comfortable and stress-free experience with us! We're happy to hear we could help you out! Thank you for taking the time to highlight our staff who helped make your visit go smoothly! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, and have a great day!

Business Response

EAST LANSING, MI

Patsy B|2015 Chevrolet Cruze

Confirmed Service Customer

2/13/2025

Everybody was friendly, they were very helpful in answering my questions and always answered my calls. I would recommend this dealership. Thank you so much.

2/13/2025

Hi, we are so pleased you enjoyed your visit to Feldman Chevrolet of Lansing! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit! We are always more than happy to assist you if anything else comes up. Thanks so much for your recommendation, we hope you have an awesome day!

Business Response

LANSING, MI

Thomas H|2020 Chevrolet Equinox

Confirmed Service Customer

2/13/2025

Helpful and fast

2/13/2025

Hi there, it's great to hear things were completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Thank you for your review, take care!

Business Response

LANSING, MI

Emily R|2017 Chevrolet Malibu

Confirmed Service Customer

2/13/2025

Fast and easy

2/14/2025

Emily, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DEWITT, MI

Arlene P|2023 Chevrolet Traverse

Confirmed Service Customer

2/14/2025

Hailie was awesome to work with!!! I would recommend Hailie to anyone who needed service at Feldman!!!

2/16/2025

Arlene, thanks for highlighting our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

PEWAMO, MI

Robert S|2024 Chevrolet Equinox

Confirmed Service Customer

2/14/2025

It was very helpful and informative. Caneron was so kind and exuded awesome customer service for me.

2/16/2025

Robert, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LANSING, MI

Rebecca M|2019 Chevrolet Malibu

Confirmed Service Customer

2/17/2025

Well for starters.. I had an appointment scheduled for 4pm. I showed up to the service bay, someone let me in & then I was basically ignored after that. I was expecting someone to come to my vehicle and ask how they could help me and what I was there for, like they have in the past. Yet I had to go seek out one of the 5 employees sitting at their desk to let them know I was there for an oil change. I was met with dumbfounded gazes as if they were confused why I was there.. then, I get my keys back and the service guy tells me that my breaks and tires are great! This would be good, however the last time I came for an oil change I was told my breaks and tires needed to be replaced. I did replace all four tires however never did anything with the breaks. So how they go from needing to be replaced to great with no work being done is.. interesting.

2/17/2025

Hi, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. If you are willing to give us another chance, please contact us at (517) 489-4846 so we can understand your situation better in order to try and turn your experience around. Thank you, Feldman Chevrolet of Lansing

Business Response

LANSING, MI

Latoya B|2022 GMC Terrain

Confirmed Service Customer

2/17/2025

Check in quick with friendly staff

2/18/2025

Latoya, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LANSING, MI

Ellen H|2020 Chevrolet Equinox

Confirmed Service Customer

2/17/2025

Aaron Wellman did a great job getting my car fixed. The car was fixed quickly, he helped me arrange a loaner car and arranged a transfer for me to the rental place and back. I always have good service.

2/18/2025

Ellen, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MASON, MI

Mike S|2017 Chevrolet Camaro

Confirmed Service Customer

2/19/2025

Friendly and quick. Mindy is the best.

2/19/2025

We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MARSHALL, MI

Steve B|2023 Chevrolet Blazer

Confirmed Service Customer

2/15/2025

Great people

2/17/2025

Steve, we appreciate you taking the time to leave us this feedback.

Business Response

LANSING, MI

Jane J|2019 Chevrolet Equinox

Confirmed Service Customer

2/16/2025

Helpful from time of call to pick up from repair

2/17/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Terry M|2023 Chevrolet Blazer

Confirmed Service Customer

2/18/2025

Took care of my Blazers issue quickly

2/19/2025

Terry, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Elaine N|2021 Chevrolet Blazer

Confirmed Service Customer

2/19/2025

It was great!

2/20/2025

Elaine, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

DEWITT, MI

Jason S|2014 Chevrolet 1500 Silverado

Confirmed Service Customer

2/19/2025

Cameron was great to work with. I was very satisfied with the service

2/20/2025

Jason, our staff is committed to providing each of our clients with the best automotive experience!

Business Response

MASON, MI

Isabelle W|2017 GMC Canyon

Confirmed Service Customer

2/19/2025

Everyone was very nice and helped make my experience smooth and simple.

2/20/2025

Isabelle, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing - Service.

Business Response

CHARLOTTE, MI

Sandra W|2020 Chevrolet Traverse

Confirmed Service Customer

2/20/2025

Professional & informative

2/20/2025

Our staff is committed to providing each of our clients with the best automotive experience! We appreciate you taking the time to leave us this wonderful feedback! If you're ever in need of more help, please let us know! Thank you, and have a great day!

Business Response

SAINT JOHNS, MI

Perla D|2021 Chevrolet Equinox

Confirmed Service Customer

2/21/2025

Quick and friendly!

2/21/2025

Hi! It's great to hear that everything was done quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help! Thanks for your response, have a wonderful day!

Business Response

LANSING, MI

Marcelo F|2024 Chevrolet Trailblazer

Confirmed Service Customer

2/21/2025

Took a little long but very satisfied with the outcome!

2/21/2025

Hi there, we're so happy we were able to help you out! Thank you for your review about your recent experience with us! Feel free to reach out to us if you ever need anything. Have an awesome day!

Business Response

EAST LANSING, MI

Robert F|2019 Chevrolet Trax

Confirmed Service Customer

2/21/2025

Great service. Quick in and out

2/21/2025

Hello! It's awesome to hear things were completed quickly and to your satisfaction! If you have any further needs,, please give us a call. We're always happy to help! Thank you for your review, and have a great day!

Business Response

HASLETT, MI

Dan G|2023 Chevrolet Silverado 1500

Confirmed Service Customer

2/19/2025

Very good experience, 30,000 mile tune up.

2/19/2025

Dan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DEWITT, MI

Joseph G|2024 Chevrolet Trax

Confirmed Service Customer

2/19/2025

Always nice service and the work is done at a good speed but done properly

2/19/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

EAST LANSING, MI

Samuel D|2017 Chevrolet Equinox

Confirmed Service Customer

2/19/2025

Service was quick. Staff was friendly.

2/20/2025

Samuel, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Arnold C|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

2/20/2025

They always take good care of my truck in a timely manner with great shuttle service to and from the dealership

2/20/2025

Hello, we strive for 100% satisfaction, and it's great to see you had such a positive experience at Feldman Chevrolet of Lansing! We're always more than happy to assist you if anything else comes up. Thank you, and have an awesome day!

Business Response

LANSING, MI

Robert V|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

2/20/2025

My first visit to Feldman where I met a service writer who was congenial and helpful, walking me through the process, acquainting me with your facility, and helping me understand the charges.

2/20/2025

Hello, we are glad we could help! Thank you for taking the time to highlight our staff who helped make your experience such a positive one! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, and have a wonderful day!

Business Response

EAST LANSING, MI

Dailen R|2025 Chevrolet Equinox

Confirmed Sales Customer

2/20/2025

Very good quality of car and the Orlando agents who helped me gave me very good offers, excellent treatment

Orlando Medina

2/21/2025

Dailen, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Karla L|2018 Chevrolet Trax

Confirmed Service Customer

2/21/2025

Fast and pleasant staff.

2/21/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing and we hope to see you again soon!

Business Response

LANSING, MI

Karen L|2021 Chevrolet Traverse

Confirmed Service Customer

2/24/2025

Cameron is a great service man. Makes you feel comfortable and goes out of his way to make sure everything is perfect.

2/26/2025

Karen, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

HASLETT, MI

Todd M|2024 Chevrolet Trax

Confirmed Service Customer

2/23/2025

Fast and friendly. Would recommend.

2/25/2025

Todd, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

LANSING, MI

Matthew C|2016 Chevrolet Malibu

Confirmed Service Customer

2/23/2025

Excellent service. Everything was done with great convenience!

2/24/2025

Matthew, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

FLUSHING, MI

Susan R|2024 Chevrolet Trax

Confirmed Service Customer

2/23/2025

Service writer was very helpful

2/25/2025

Susan, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Jaime C|2024 Chevrolet Trax

Confirmed Service Customer

2/24/2025

Went in for a scheduled oil change and tire rotation.. customer service was excellent and fast as always!

2/25/2025

We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

LAINGSBURG, MI

Phillip W|2015 Chevrolet Equinox

Confirmed Service Customer

2/26/2025

Job well done nice waiting room

2/26/2025

Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you, and have a wonderful day!

Business Response

MUNITH, MI

Jessica F|2024 Chevrolet Equinox

Confirmed Service Customer

2/26/2025

It was smooth from beginning to end! Mark was amazing. He made my checking in and out so easy.

2/26/2025

We want all our clients to have a comfortable and stress-free experience with us! Thank you for highlighting our team member Mark, who helped make your visit go smoothly! Please don't hesitate to reach out to us if there's anything more we can do! Thanks again, and have a great day!

Business Response

LANSING, MI

Dk K|2012 Chevrolet Camaro

Confirmed Service Customer

2/26/2025

Good service

2/26/2025

Hi there, we're happy to hear we could provide you with a positive service experience! If you have any further needs, please give us a call. We're always happy to help! Thank you, and have a great day!

Business Response

ROCHESTER, MI

Richard C|2020 Chevrolet Blazer

Confirmed Service Customer

2/27/2025

Friendly fast accurate service

2/28/2025

Richard, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Pandra C|2020 Chevrolet Malibu

Confirmed Service Customer

2/27/2025

I came in for an oil change and tire rotation and was on my home in about 45 minutes! Great service.

2/28/2025

Pandra, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

Business Response

GRAND LEDGE, MI

Geraldine A|2022 Chevrolet Trax

Confirmed Service Customer

2/24/2025

Canton was professional, kind and genuinely helpful.

2/26/2025

Geraldine, we're glad to hear you found our staff was so professional and helpful! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LANSING, MI

Kathy S|2019 Chevrolet Equinox

Confirmed Service Customer

2/24/2025

Camron made sure to let me know what services were due on my vehicle. He kept me updated on what was happening and how much longer it would be. I appreciate everything he did to make sure I was taken care of.

2/25/2025

Kathy, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Paige E|2025 Chevrolet Equinox

Confirmed Sales Customer

2/26/2025

Jeremy was really great! Was really willing to go above and beyond to earn my business and make sure I was satisfied with the vehicle I leased.

Jeremy Pastore

2/26/2025

Hi there, congratulations on your new vehicle! It's awesome to hear we could help you out! Thanks for taking the time to highlight our team member Jeremy, who made your experience such a positive one! If you ever need anything else from us, please feel free to give us a call or stop by. Have a wonderful day!

Business Response

EAST LANSING, MI

Kelsie B|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

2/26/2025

My visit was great, 20/10 Aaron was my service advisor and he was awesome. He went above and beyond to try and get some of my services covered by the dealership due to internal problems! He was great and would recommend him to anyone

2/27/2025

Kelsie, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LAINGSBURG, MI

Glenn M|2016 Chevrolet Equinox

Confirmed Service Customer

2/26/2025

Sevice performed same day and at quoted price.

2/27/2025

Glenn, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

OKEMOS, MI

Anna P|2024 Chevrolet Trax

Confirmed Service Customer

2/27/2025

They got me in on the same day I called. Thank you

2/28/2025

Anna, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Benjamin P|2025 Chevrolet Trax

Confirmed Service Customer

2/27/2025

Timing was great I was able to pick my car up within two hours of drop off!

2/28/2025

Benjamin, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Lechele P|2024 Chevrolet Silverado 1500

Confirmed Service Customer

2/27/2025

Feldman is a customer focused dealership. They make you feel welcomed and with each step in the process, whether purchasing, leasing, or service they make you feel important.

2/28/2025

Lechele, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

OKEMOS, MI

Devyn E|2024 Chevrolet Trax

Confirmed Service Customer

2/27/2025

Aaron was very kind and helpful!

2/28/2025

Devyn, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing. If you have any further questions, please give us a call. We're always happy to help!

Business Response

FARMINGTON HILLS, MI

Michael W|2023 Chevrolet Colorado

Confirmed Service Customer

2/28/2025

Very happy with service . Mindy did great and tech did great too

2/28/2025

Hello! We're happy to hear we could provide you with a great service experience! Thank you for highlighting our team member Mindy, who helped you out during your visit! Feel free to reach out to us if you need anything. Thanks again, and have an awesome day!

Norman B|2024 Chevrolet Colorado

Confirmed Service Customer

2/28/2025

Mark made sure everything went well service was good.

3/2/2025

Norman, our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

Business Response

LANSING, MI

Douglas P|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

3/2/2025

Wonderful

Clayton Kennedy

3/3/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing and we hope to see you again soon!

Business Response

LANSING, MI

Krista L|2025 Chevrolet Equinox

Confirmed Sales Customer

3/2/2025

Clay at Feldman Chevrolet went above and beyond. He stayed late after closing to go over the vehicle and pricing. Called and texted me the next day. Answered all my questions and even though there was a pricing error he went above to make things correct. He took a lot of time and I would highly recommend this dealership.

Clayton Kennedy

3/3/2025

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

MORRICE, MI

Shawn B|2025 Chevrolet Trailblazer

Confirmed Sales Customer

3/3/2025

Rodney did a great job. The process was quick, and I left with the vehicle I wanted

Rodney McFadden

3/3/2025

We're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MASON, MI

Timothy W|2024 Chevrolet Silverado 1500

Confirmed Service Customer

3/3/2025

great personal service

3/4/2025

Timothy, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing - Service and we hope to see you again soon!

Business Response

DEWITT, MI

Larry Q|2024 Chevrolet Traverse

Confirmed Service Customer

3/3/2025

Cam is a good guy, knows his and does it well. I would recommend him and Feldman's to friends and family.

3/4/2025

Larry, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing - Service and we hope to see you again soon!

Business Response

LANSING, MI

Laura R|2025 Chevrolet Trailblazer

Confirmed Sales Customer

2/27/2025

Jamie made the process so good!

JAMIE PRETZER

2/28/2025

Laura, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing. We sincerely value your business and look forward to your next visit!

Business Response

LANSING, MI

Ryan J|2020 Chevrolet Colorado

Confirmed Service Customer

3/1/2025

Great service and friendly staff!

3/3/2025

Ryan, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LANSING, MI

Chelsea H|2024 Chevrolet Traverse

Confirmed Service Customer

3/3/2025

I came there to get an oil change, 2 days later my vehicle is saying I’m low on washer fluid. When you get an oil change I believe you are supposed to top off all fluids, correct? I mean I have never had this experience with anyone else except feldman’s.

3/8/2025

Chelsea, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (517) 489-4846 so we can make your experience a positive one.

Business Response

LANSING, MI

Joann K|2024 Chevrolet Equinox

Confirmed Service Customer

3/3/2025

Everyone was very helpful and did an excellent job.

3/4/2025

We're glad to hear you found our staff to be so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

Business Response

LANSING, MI

Jan M|2019 Chevrolet Colorado

Confirmed Service Customer

3/3/2025

Staff were friendly and courteous. Maintenance service was done in a timely manner.

3/4/2025

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

PARMA, MI

Latravia A|2021 Buick Encore GX

Confirmed Service Customer

3/3/2025

AMAZING

3/4/2025

Latravia, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Kyle B|2025 Chevrolet Equinox

Confirmed Sales Customer

3/3/2025

I went in for a vechile, and left with that vechile

Mitchell Sparks

3/4/2025

We appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

GRAND LEDGE, MI

Angela A|2018 Chevrolet Traverse

Confirmed Service Customer

3/3/2025

Always great customer service. Camron from Service Dept, always makes sure that my vehicle is taken care of with excellence. Also, the popcorn is a great snack. (smile)

3/4/2025

Angela, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Vanessa D|2025 Chevrolet Trax

Confirmed Sales Customer

3/3/2025

Unlike most sales reps , Jeremy pastore actually paid attention to what I needed. Thank you for making my first purchase an experience I will remember forever!

Jeremy Pastore

3/4/2025

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

HARTFORD, MI

Jackson B|2020 Chevrolet Colorado

Confirmed Service Customer

3/3/2025

Zackory was very helpful

3/5/2025

Jackson, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

Business Response

LANSING, MI

Gail S|2020 Chevrolet Equinox

Confirmed Service Customer

3/3/2025

Always great service done in a timely manner

3/5/2025

Gail, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CHARLOTTE, MI

Geraldine A|2012 Buick LaCrosse Sedan

Confirmed Service Customer

3/4/2025

Professional. Courteous. Helpful.

3/5/2025

Geraldine, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

LANSING, MI

Steve T|2024 Chevrolet Silverado 1500

Confirmed Service Customer

3/5/2025

great

3/5/2025

Hello! We're happy to hear we could provide you with a great experience! We're always more than happy to assist you if anything else comes up. Thank you, and have an awesome day!

Business Response

GRAND LEDGE, MI

Cheryl M|2024 Chevrolet Equinox

Confirmed Service Customer

3/5/2025

No problem on any level. Job was completed in a timely manner. I ate my favorite popcorn while I waited. I can't remember the young man's name that assisted me but he was great.. it's nice to interact with a people's person when they are in a people's person's position.

3/5/2025

We're glad to hear you found our staff to be so helpful! If you're ever in need of more help, please let us know! Thank you for your review, and have a wonderful day!

Business Response

LANSING, MI

Yandro L|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

3/5/2025

Good

3/5/2025

Hi! We're glad to hear about your positive experience! If you're ever in need of more help, please let us know! Thank you, and have a great day!

Business Response

LANSING, MI

Richard S|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

3/5/2025

Oil change went as expected

3/6/2025

Richard, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing and we hope to see you again soon!

Business Response

LANSING, MI

Dylan B|2024 Chevrolet Blazer

Confirmed Service Customer

3/6/2025

Quick easy oil change. Mark did great, very friendly staff all around

3/8/2025

Dylan, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Sandra L|2015 Chevrolet Equinox

Confirmed Service Customer

3/9/2025

Dealer was great helping me out in a bind as my car needed service while traveling.

3/10/2025

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ST. JOSEPH, MI

Gena S|2025 Chevrolet Trax

Confirmed Sales Customer

3/4/2025

This was my second vehicle purchased from Feldman. I knew from my experience with my first purchase working with Mitch Sparks, I would be a returning customer. Mitch again took the time to listen to my needs and wants in purchasing a new vehicle without judgement and never made me feel rushed. He asked questions I had not thought of which helped me in the decision making process. He was patient, making me feel comfortable and confident in my final decision. I will continue to highly recommend Feldman Chevrolet for all auto needs, knowing Mitch will take great care of any customer that walks through the door.

Mitchell Sparks

3/5/2025

Gena, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing. Thanks for the recommendation, and have an amazing day!

Business Response

PORTLAND, MI

Sally B|2020 Chevrolet Malibu

Confirmed Service Customer

3/5/2025

As always Feldmans is the best place to take your vehicle for not only oil changes but repairs as well. Knowledgable techs..courteous staff..clean showroom/waiting area..and lots of smiles

3/5/2025

Hi there, thank you so much for your positive comments about Feldman Chevrolet of Lansing! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thank you, and have a wonderful day!

Business Response

LANSING, MI

Stuart C|2019 Chevrolet Traverse

Confirmed Service Customer

3/6/2025

Nina is a great service writer. Nina is professional and makes the customer feel comfortable and well informed. Nina is absolutely an asset to Feldman Lansing. And as always, the reason I continue to make purchases of vehicles from Feldman Lansing is the professional and experienced Kent Boothe. He continues to be a great asset to Feldman and I know many community members who feel the same about the great experiences we have had when working with Kent Boothe on a vehicle purchase or lease.

3/7/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Josh J|2019 GMC Terrain

Confirmed Service Customer

3/7/2025

Came in for service to get my dash lights fixed. Aaron was amazing. He got everything set up and covered under my warranty and had me in and out and under six hours great experience!

3/9/2025

Josh, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MASON, MI

Mary R|2017 Chevrolet Malibu

Confirmed Service Customer

3/8/2025

Always polite, friendly, and helpful. Also thorough and fair on all work necessary on my car.

3/10/2025

Mary, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing. Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

EAST LANSING, MI

Kerry L|2015 Chevrolet 3500HD Silverado

Confirmed Service Customer

3/8/2025

Very clean and comfortable place to wait.

3/10/2025

Kerry, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

LANSING, MI

Brianna W|2021 Chevrolet Malibu

Confirmed Service Customer

3/9/2025

Customer Service is always spot on. Pricing though is higher than any other dealer or shop around. The only reason I went to Feldman is because I could get in quick but have to be honest in saying over $800 for one set of brakes is astronomical and I won't be going back for regular maintenance. I'll be going to a local, reputable shop that won't cost an arm and a leg.

3/14/2025

Brianna, we appreciate you taking the time to leave us this feedback. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Feldman Chevrolet of Lansing - Service (517) 489-4846

Business Response

MASON, MI

Carmen E|2019 Chevrolet Equinox

Confirmed Service Customer

3/10/2025

Everything was great!

3/11/2025

Hello! We're happy to hear about your great experience! If you have any further needs, please give us a call. We're always happy to help! Thank you, and have a wonderful day!

Business Response

LANSING, MI

Thomas M|2021 Chevrolet Colorado

Confirmed Service Customer

3/10/2025

Good service. Prompt and friendly customer service.

3/12/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing and we hope to see you again soon!

Business Response

LANSING, MI

Sarah H|2025 Chevrolet Equinox EV

Confirmed Sales Customer

3/10/2025

My husband had been doing research with the Feldman dealership in Novi before I said we have one in our own backyard. We were curious about the new Equinox EV, but weren't thinking we would trade in my 2014 with the first inquiry made. When we arrived they made sure we worked with their EV expert, Barry. Barry deserves 10 stars. He found my dream car with all the boxes checked and was a joy for us to work with. He's why we've named our new car, BlueBarry. Thank you, Barry and Sean for everything!

Barry Dickson

3/11/2025

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you for taking the time to highlight our team member Barry, who made your experience such a positive one! If you ever need anything else from us, please feel free to give us a call or stop by. Thank you again, and have an awesome day!

Business Response

EAST LANSING, MI

Adam B|2024 Chevrolet Silverado 1500

Confirmed Service Customer

3/11/2025

Super easy...In and Out quickly! Very friendly team!

3/11/2025

Hi there, we're happy to hear everything was completed quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do! Thank you, and have a great day!

Business Response

BRIGHTON, MI

Karol F|2021 Chevrolet Blazer

Confirmed Service Customer

3/11/2025

This dealership is easy off the expressway located in Lansing. The service area is very clean the staff is welcoming and friendly. Check in is a formality according to mileage and speaking with you as to what issues you may be experiencing when you drive your car. The walk through the dealership to the guest waiting area is very clean and the staff greets you as you walk through. The guest waiting area has a nice coffee bar and bags of popcorn are there for anyone to help themselves. A TV is broadcasting news or whatever show of interest there may be.

3/12/2025

Karol, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

Business Response

MASON, MI

Michael C|2025 Chevrolet Equinox

Confirmed Sales Customer

3/9/2025

Clayton Kennedy and everyone I dealt with, were very professional and courteous to my wife and I. I had a bad experience the last time I leased a vehicle, but this time everything was taken care of smoothly and with my comfort in mind.

Clayton Kennedy

3/10/2025

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Keith H|2023 Chevrolet Colorado

Confirmed Service Customer

3/9/2025

Prompt service

3/10/2025

Keith, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

EAST LANSING, MI

Steven G|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

3/9/2025

Satisfied with the service and prompt cpmmunication,

3/10/2025

Steven, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Joshua H|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

3/10/2025

Barry was fantastic. Clear and upfront and extremely easy to work with.

Barry Dickson

3/11/2025

Joshua, we're happy you found our staff to be supportive during your experience here at Feldman Chevrolet of Lansing. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DEWITT, MI

Victor R|2017 Chevrolet Equinox

Confirmed Service Customer

3/10/2025

Working with Nina helped take care of necessary work on my car in a timely way. My only disappointment was a courtesy ride to pick up my car was not available on Saturday.

3/12/2025

Victor, we really appreciate your feedback! Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Business Response

EAST LANSING, MI

Bradley L|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

3/12/2025

Cam was awesome and deserves a raise. Bradley Lawrence

3/13/2025

Bradley, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing - Service! If you have any further questions, please give us a call. We're always happy to help!

Erin H|2022 Chevrolet Blazer

Confirmed Service Customer

3/12/2025

Mark is fabulous at his job

3/13/2025

Erin, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

CHARLOTTE, MI

Steve R|2025 Chevrolet Equinox

Confirmed Sales Customer

3/12/2025

Professional

Amber Baker-Zakala

3/12/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do! Thank you, and have a great day!

Business Response

LANSING, MI

Joseph P|2023 GMC Acadia

Confirmed Service Customer

3/12/2025

Service Advisor Zackory did an excellent job of making sure everything went smoothly. He kept me informed along the way and went over and above of what would be expected. Great job Zackory. It was much appreciated.

3/13/2025

Joseph, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

OKEMOS, MI

Pamela Y|2025 Chevrolet Equinox

Confirmed Sales Customer

3/12/2025

Tristan is great. This is the 2nd car I have bought with him. I was just stopping in to look as my lease was up later this year and as soon as I saw him I was at ease and ended up driving home in a 2025 Equinox.

Tristan Saloma-Chamberlain

3/13/2025

Hi there, congratulations on your new vehicle! Thanks for taking the time to highlight our team member Tristan, who's helped make your experiences so positive! If you ever need anything else from us, please feel free to give us a call or stop by. Thanks again, and have a wonderful day!

Business Response

LANSING, MI

Terry D|2012 Chevrolet Sonic

Confirmed Service Customer

3/12/2025

Best Chevy automobile repair shop (Lansing Michigan) in the land. Incredibly rapid and EXCELLENT (100%) service. Best mechanics I've ever encountered. This past week they saved my Sonic and my pocketbook too. With 200,000 miles on the automobile, they made repairs that literally saved my carl, but also my sense of wellbeing / my soul!!! Again, 100% perfect. I will never take an automobile anywhere else in the land. Sincerely ~ an incredible team who saved my car (like new again), and my sense of wellbeing

3/12/2025

Wow, it's experiences like yours that really keep us motivated! We strive for 100% satisfaction, and it's great to see you had such a positive experience at Feldman Chevrolet of Lansing! If you ever need anything else from us, please feel free to give us a call or stop by. Thank you for your review, and have an awesome day!

Business Response

LANSING, MI

Harold B|2019 Chevrolet Equinox

Confirmed Service Customer

3/12/2025

Can is great

3/12/2025

Hi there, thank you for highlighting our team member Cam, who helped make your experience a great one! Please don't hesitate to reach out if there's anything additional we can do for you. Have an awesome day!

Business Response

POTTERVILLE, MI

Wyatt R|2018 Chevrolet Tahoe

Confirmed Service Customer

3/16/2025

Service center experience was fine. I would love to have given mor stars but the fact that I got lied to by multiple sales people when buying my vehicle is unacceptable and wildly unprofessional. They stated my vehicle “was up to date on everything mechanical and all services have been completed.” My first service apt they tried to swindle me with $1000 worth of work that was 100,000 miles overdue. The only remedy they offer is “well we can give you the number for our GM I guess”. As if they are any different than the liars on the sales floor. I’m returning for my free oil changes and after that I will never come back for any reason.

3/21/2025

Wyatt, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please contact us at (517) 489-4846 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Business Response

LANSING, MI

Patricia M|2020 Chevrolet Equinox

Confirmed Service Customer

3/16/2025

Went very well.

3/17/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LANSING, MI

Latanya M|2025 Chevrolet Trax

Confirmed Sales Customer

3/12/2025

Everyone was very kind and listened to my needs for a new vehicle.

KENT BOOTHE

3/12/2025

Hello! Congratulations on your new vehicle! It's awesome to hear we could help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Thank you, and have a wonderful day!

Business Response

LANSING, MI

Celaina B|2024 Chevrolet Blazer

Confirmed Service Customer

3/12/2025

Service is always fast and friendly. Camron is great!

3/12/2025

Hi there, it's great to hear everything was done quickly and to your satisfaction! Thank you for highlighting our team member Camron, who helped you out! We hope you have a wonderful day!

Business Response

LANSING, MI

William H|2022 Buick Envision

Confirmed Service Customer

3/13/2025

Aaron was excellent!

3/14/2025

William, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

LANSING, MI

Ruth E|2015 Chevrolet Equinox

Confirmed Service Customer

3/14/2025

My service rep, Mark Callahan, was prompt n courteous.

3/16/2025

Ruth, it is great to hear everything was done quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

LANSING, MI

Melissa J|2020 GMC Terrain

Confirmed Service Customer

3/17/2025

My first time at the service department and it was a nice experience

3/17/2025

Hi there! We're glad to hear we delivered such a positive experience! If there's anything further we can do for you, we are happy to help! Thank you, and have an awesome day!

Business Response

EAST LANSING, MI

Jason B|2017 Chevrolet Impala

Confirmed Service Customer

3/17/2025

Great customer service. Quick service. Quality service

3/17/2025

Hello! It's great to hear everything was done quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you for your review, and have a wonderful day!

Business Response

TOLEDO, OH

Carole F|2025 Chevrolet Trailblazer

Confirmed Service Customer

3/17/2025

Zachary was such a nice Service Tech. He made sure all my questions were answered. He actually helped me set up text messages to come on my screen, to make it easier when driving. I would refer anyone I know to see Zachary If they visit Feldman.

3/17/2025

We want all our clients to have a comfortable and stress-free experience with us! Thanks so much for your wonderful response about our team member Zack, who helped make your visit such a positive one! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you again for your recommendation, have an awesome day!

Business Response

LANSING, MI

Danielle F|2025 Chevrolet Suburban 1500

Confirmed Sales Customer

3/17/2025

Barry was really very nice and personable. He listened and was able to find the best vehicle for me and my family.

Barry Dickson

3/18/2025

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Business Response

LESLIE, MI

Danielle S|2023 Chevrolet Traverse

Confirmed Service Customer

3/17/2025

Zackory is an awesome tech! He is friendly and knowledgeable. This was the fastest appointment I've had, which I really appreciate when having a preset appointment! The only thing was my car wasn't put through the car wash, which I've just gotten used to. :) Overall fantastic as always.

3/17/2025

Hi there! We're so happy to hear everything was done quickly and to your satisfaction! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Feldman Chevrolet of Lansing! Thank you for taking the time to leave a response, we hope you have a great day!

Business Response

LAINGSBURG, MI

Valerie K|2025 Chevrolet Equinox

Confirmed Sales Customer

3/17/2025

Definitely received a lot of attention. We were treated like guests. Any questions were answered with good explanations.

Tristan Saloma-Chamberlain

3/17/2025

Hi, your wonderful feedback and rating mean a lot to us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience! Please don't hesitate to reach out to us if there's anything more we can do! Thank you for your review, and have an awesome day!

Business Response

MASON, MI

Kay D|2011 Chevrolet Impala

Confirmed Service Customer

3/17/2025

Explained problems and why they needed to keep the vehicle. Had it ready when they said they would.

3/17/2025

We're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you for your response, we hope you have a wonderful day!

Business Response

LANSING, MI

Tasha W|2020 Chevrolet Traverse

Confirmed Service Customer

3/17/2025

The person assigned to my vehicle was friendly, communicated great and made the wait not seem too long!

3/17/2025

We want all our clients to have a comfortable and stress-free experience with us! Thanks for highlighting our staff who made your visit go smoothly! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

Business Response

LANSING, MI

Mark K|2024 Chevrolet Equinox EV

Confirmed Service Customer

3/17/2025

Service at the location was Great.

3/17/2025

Hi there, we're happy to hear we could provide you with a great service experience! We are always more than happy to assist you if anything else comes up. Thank you, and take care!

Business Response

GRAND LEDGE, MI

Elliott W|2025 Chevrolet Traverse

Confirmed Sales Customer

3/19/2025

Worked with Amber and Alaina for the purchase of the vehicle. Beforehand, I had a good idea of what I was looking for but everything went smooth and I was able to get back same day to pick up the new car. Amber even had it delivered from the Livonia dealership to the Lansing location in order to get the car to me by Friday night so we wouldn't have to come back over the weekend.

Amber Baker-Zakala

3/20/2025

Elliott, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MASON, MI

Normand X|2012 Chevrolet Equinox

Confirmed Service Customer

3/19/2025

Great

3/20/2025

Normand, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

LANSING, MI

Brenda C|2020 Buick Envision

Confirmed Service Customer

3/19/2025

Zackory was very friendly and helpful. I am always impressed with the professionalism and friendliness of the service staff.

3/20/2025

Brenda, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Christina H|2022 Chevrolet Equinox

Confirmed Service Customer

3/20/2025

Went well

3/20/2025

Hello! We're happy to hear about your positive experience! We are always more than happy to assist you if anything else comes up. Thank you, and have an awesome day!

Business Response

LESLIE, MI

Debra H|2018 Chevrolet Cruze

Confirmed Service Customer

3/20/2025

Zach was very accommodating when I couldn't find the email with my coupon offer. He gave me the deal without the coupon. "Don't worry, we'll take care of you" were his words. He immediately put me at ease. Great service, couldn't be happier!

3/20/2025

We want all our clients to have a comfortable and stress-free experience with us! Thank you for highlighting our team member Zack, who helped make your visit go smoothly! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Kristi W|2018 Buick Encore

Confirmed Service Customer

3/20/2025

Came in for a new battery. The team was slow to greet me after I pulled my car in. After several minutes, Nina came over to ask if I had been helped. Thank you Nina. The battery was installed, and I was on my way. The bill was a bit more than I had anticipated. $333.00. Your prices are high. Not much labor goes into installing a battery.

3/20/2025

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! Please let us know if there is anything else we can do for you; we are more than happy to help! Thanks again, and have a wonderful day!

Business Response

EAST LANSING, MI

Sally G|2025 Chevrolet Traverse

Confirmed Sales Customer

3/20/2025

I have had the most positive experience with Feldman and we have been purchasing vehicles for over 40 years. We came back to Feldman because of the wonderful experience we had when we purchased our 2024 Silverado. Everyone was so helpful and truly wanted to find the exact vehicle that I wanted. Torrey was fantastic getting me in touch with Barry when she found the vehicle and everyone really went out of their way to make my experience fantastic. I am thrilled to be picking Ziggy up tomorrow afternoon! Very happy camper!!

Barry Dickson

3/21/2025

Sally, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

EATON RAPIDS, MI

Sandra E|2023 Chevrolet Blazer

Confirmed Service Customer

3/21/2025

Very friendly

3/21/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Phyllis S|2023 Chevrolet Equinox

Confirmed Service Customer

3/20/2025

Mark in the service area was very pleasant and helpful. He said my car would be ready in just over an hour . He was wrong it was ready in only 40 minutes. Great job.

3/20/2025

It's great to hear everything was done quickly and to your satisfaction! Thank you for your kind words about our team member Mark, who helped make your experience a positive one! We're always more than happy to assist you if anything else comes up. Take care!

Business Response

CHARLOTTE, MI

Adam S|2025 Chevrolet Equinox EV

Confirmed Service Customer

3/20/2025

It was great. They were quick and got everything taken care of.

3/20/2025

Hello! We're happy to hear your service was completed quickly and to your satisfaction! If you have any further needs, please give us a call. We're always happy to help! Thank you, and have a great day!

Business Response

DEWITT, MI

Joann K|2024 Chevrolet Equinox

Confirmed Service Customer

3/20/2025

Everyone was very helpful. I especially enjoyed Savanah that gave me a ride home and back to Feldman. She was very kind and courteous.

3/20/2025

We want all our clients to have a comfortable and stress-free experience with us! Thanks for highlighting our team member Savannah, who helped make your visit go smoothly! If you ever need anything else from us, please feel free to give us a call or stop by. Have a wonderful day!

Business Response

LANSING, MI

Kerry Y|2025 Chevrolet Trax

Confirmed Sales Customer

3/21/2025

Very professional!

Jeremy Pastore

3/22/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing and we hope to see you again soon!

Business Response

LANSING, MI

Sandra P|2025 Chevrolet Silverado 1500

Confirmed Service Customer

3/24/2025

Mark did awesome job on getting my gm discount on my part and my gm reward points. Everyone is amazing there.

3/25/2025

Sandra, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LANSING, MI

Jaime S|2025 Chevrolet Equinox

Confirmed Sales Customer

4/2/2025

Friendly and professional. I didn't like the color of the car on the lot sales person Josh went right to work to get me the color of the car I wanted delivered the next business day. Chris who is In finance stopped over to chat and say hi also as he was my previous dealer. Always a great experience with Feldman.

Joshua Bendall

3/27/2025

Jaime, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Eric A|2022 Chevrolet Equinox

Confirmed Service Customer

3/26/2025

Went in for a rear wiper blade replacement, great help.

3/27/2025

Eric, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Madison M|2023 Chevrolet Equinox

Confirmed Service Customer

3/26/2025

Not very pleased. I bought this car in Dec 2024, and already have to get four new tires.

3/30/2025

Madison, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to our General Manager, Joe Rodriguez, at 517-374-0900 at your earliest convenience to discuss how we can turn your experience into a positive one.

Business Response

WESTPHALIA, MI

Leigh K|2020 Chevrolet Traverse

Confirmed Service Customer

3/21/2025

Cameron was great to work with.

3/22/2025

Leigh, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

Business Response

DIMONDALE, MI

Rodney B|2019 Chevrolet Traverse

Confirmed Service Customer

3/22/2025

Great service

3/24/2025

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

EAST LANSING, MI

James T|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

3/22/2025

Camron took care of things like I was family!

3/24/2025

James, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Vicky G|2020 Buick Envision

Confirmed Service Customer

3/22/2025

Mark was very informative letting know what services I needed. They were all addressed in a timely manner. Great customer service!

3/24/2025

Vicky, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

EAST LANSING, MI

Robert M|2025 Chevrolet Suburban 1500

Confirmed Service Customer

3/23/2025

Fast and good service

3/24/2025

We appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know!

Business Response

LANSING, MI

Deborah B|2025 Chevrolet Trax

Confirmed Sales Customer

3/24/2025

I got what I asked for!

Amber Baker-Zakala

3/25/2025

Deborah, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Jennifer G|2024 Chevrolet Trax

Confirmed Service Customer

3/26/2025

I had a fantastic experience at Feldmans! Camron was incredibly friendly and helpful. I didn't wait long for my vehicle to be serviced and the popcorn is always excellent! Thank you!!

3/24/2025

Jennifer, thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

LANSING, MI

Samantha M|2025 Chevrolet Traverse

Confirmed Sales Customer

3/26/2025

Barry was an absolute pleasure to work with! He was very patient throughout the process and my boyfriend and I would love to purchase another vehicle from him when the time comes.

Barry Dickson

3/27/2025

Hi there, congratulations on your new vehicle! Thanks so much for your awesome comments about our team member Barry, who helped make your experience such a positive one! If you ever need anything else from us, please feel free to give us a call or stop by. Have a wonderful day!

Business Response

LANSING, MI

Paul N|2023 Chevrolet Blazer

Confirmed Service Customer

3/26/2025

Aaron, Cam, Nina, and Mark always give me great service.

3/27/2025

Paul, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Katherine S|2020 Chevrolet Equinox

Confirmed Service Customer

3/26/2025

Aaron my service trch is always so thorough and helpful

3/26/2025

Hi there, thanks so much for your positive comments about our team member Aaron! It's great to hear we could help you out! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

EAST LANSING, MI

Ellie P|2021 Chevrolet Equinox

Confirmed Service Customer

3/27/2025

Super good, everyone was super nice and helpful. Definitely going to be coming back.

3/27/2025

Hello! Thank you for taking the time to leave this wonderful response about our staff here at Feldman Chevrolet of Lansing! If you ever need anything else from us, please feel free to give us a call or stop by. Thanks again, and have a great day!

Business Response

SAINT JOHNS, MI

Adam H|2023 Chevrolet Blazer

Confirmed Service Customer

3/27/2025

Feldman has always been good about their service and I have a hard time taking my vehicle to any other location.

3/27/2025

Wow, it's experiences like yours that really keep us motivated! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Feldman Chevrolet of Lansing! If you're ever in need of more help, please let us know! We sincerely value your business and hope you have an awesome day!

Business Response

EAGLE, MI

Patricia D|2025 Chevrolet Equinox

Confirmed Service Customer

3/27/2025

Shout out to Nina who is extremely knowledgeable, professional and kind. As a senior citizen and owner of a 2025 vehicle with all the new technology, she graciously taught me how to use some things that I thought were not working but actually were. Customer service at its best! Thank you Nina and thank you Feldman. I’ll be back!

3/27/2025

We want all our clients to have a comfortable and stress-free experience with us! Thank you so much for highlighting our team member Nina, who helped make your visit go smoothly! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you again, and have a wonderful day!

Business Response

EAST LANSING, MI

Colby O|2025 Chevrolet Trax

Confirmed Sales Customer

3/30/2025

Clayton stayed far past his shift end to help me find the best deal on a car I could find.

Clayton Kennedy

3/31/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PORTLAND, MI

Brian B|2025 Chevrolet Trailblazer

Confirmed Sales Customer

3/31/2025

Kent Boothe was very helpful and professional.

KENT BOOTHE

4/2/2025

Brian, thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!

Business Response

LANSING, MI

Brenda J|2021 Chevrolet Trax

Confirmed Service Customer

3/28/2025

Mark was very nice and helpful. Always a pleasure going to Feldman.

3/30/2025

Thank you for choosing Feldman Chevrolet of Lansing as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

OKEMOS, MI

Kelly F|2025 Chevrolet Equinox

Confirmed Sales Customer

3/28/2025

Mitch was awesome! Very professional and friendly.

Mitchell Sparks

3/30/2025

Kelly, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DIMONDLAE, MI

Alecia K|2025 Chevrolet Malibu

Confirmed Service Customer

3/28/2025

The dealer was very professional and charming.

3/30/2025

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

EAST LANSING, MI

Mitchell G|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

3/31/2025

Great experience. Great customer service, took longer than I would have liked but i also came later than usual.

3/31/2025

Hi there, your wonderful feedback and rating mean a lot to us! Our team strives to deliver a positive experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thank you, and have an awesome day!

Business Response

EAST LANSING, MI

David B|2020 Chevrolet Traverse

Confirmed Service Customer

3/31/2025

Cameron did an awesome job. We are very happy with his service

3/31/2025

Hi there! Thank you for taking the time to highlight our team member Aaron, who helped make your experience an awesome one! If you have any further needs, please give us a call. We're always happy to help; have a great day!

Business Response

LANSING, MI

Steven H|2021 GMC 1500 Sierra

Confirmed Service Customer

3/31/2025

Always taken care of by Aaron

3/31/2025

We want all our clients to have a comfortable and stress-free experience with us! Thanks for highlighting our team member Aaron, who helped make your visit go smoothly! Feel free to reach out to us if you need anything. Have a great day!

Business Response

DEWITT, MI

Kevin T|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

3/31/2025

Our salesman was outstanding!! He did a superb job handling all of our needs.

Joshua Bendall

3/31/2025

Hi there, congratulations on your new vehicle! Our team strives to deliver an excellent experience, and are glad you found this to be the case! If you have further needs or questions, please reach out! Thanks so much for your review, we hope you have an awesome day!

James W|2025 Chevrolet Equinox

Confirmed Service Customer

4/2/2025

Good

4/2/2025

Hello! We're happy to hear about your positive experience! Thank you for your response, and have a great day!

Joseph C|2022 Chevrolet Equinox

Confirmed Service Customer

3/31/2025

I have bought or leased about 15 cars from B;ud Kouts, later Feldman, since 1969. I have always been very satisfied with their sales staff, as well as their service department. I have had all of my oil changes and tire rotations done there. Joe Caruso

4/1/2025

Joseph, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

EAST LANSING, MI

Connie C|2025 Chevrolet Equinox

Confirmed Sales Customer

4/1/2025

Great and speedy experience. Everyone was very courteous and helpful.

Amber Baker-Zakala

4/3/2025

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MASON, MI

Melissa E|2017 Chevrolet Malibu

Confirmed Service Customer

4/2/2025

I always receive stellar service and am treated with such kindness and care. My appointment times are always kept and services are completed efficiently as well as well.

4/2/2025

Hi there, thank you so much for your wonderful comments about Feldman Chevrolet of Lansing! We're happy to hear we could help you out! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, and have an awesome day!

Business Response

LANSING, MI

April R|2025 Chevrolet Blazer

Confirmed Sales Customer

4/2/2025

Friendly staff

Tristan Saloma-Chamberlain

4/2/2025

Hello! Thank so much for your kind comments about our team! If you have any further needs, please give us a call. We're always happy to help! Have an awesome day!

Business Response

LOWELL, MI

Janice M|2023 Chevrolet Blazer

Confirmed Service Customer

4/2/2025

The oil change service was excellent. Camron was great and I would certainly recommend Feldman service to everyone.

4/2/2025

Hi there, it's awesome to hear about your excellent service experience with our team member Camron! If you're ever in need of more help, please let us know! Thanks so much for your recommendation, we hope you have an amazing day!

Business Response

LANSING, MI

Christi W|2020 Chevrolet Traverse

Confirmed Service Customer

4/2/2025

Great experience

4/2/2025

Hello! It's awesome to hear you had a great experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Thanks for your review, and have a great day!

Business Response

CHARLOTTE, MI

Rodney P|2023 Chevrolet Equinox

Confirmed Service Customer

4/2/2025

Every was courteous and helpful.

4/2/2025

Hi there, we're happy to hear you found our staff to be so courteous and helpful! We strive to deliver an positive experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thank you, and have a great day!

Business Response

DEWITT, MI

Francis B|2023 Chevrolet Equinox

Confirmed Service Customer

4/2/2025

Went Great.

4/5/2025

Francis, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Patti M|2024 Chevrolet Equinox EV

Confirmed Service Customer

4/4/2025

Zack greeted me right away, and was friendly, knowledgeable, and helpful. My car with finished sooner than he estimated, and I was surprised how nice everyone was. This was quick and easy!

4/4/2025

Hi there, we're happy to hear we could get everything completed quickly and to your satisfaction! Thank you for highlighting our team member Zack, who helped make your experience such a positive one! We're always more than happy to assist you if anything else comes up. Thanks again, and have a great day!

Business Response

HASLETT, MI

Mary N|2018 Chevrolet Equinox

Confirmed Service Customer

4/4/2025

Easy to schedule online, friendly employees, quick service

4/4/2025

We want all our clients to have a comfortable and stress-free experience with us! It's awesome to hear we could help you out! Thanks for taking the time to leave us this response, we hope you have a great day!

Business Response

LANSING, MI

Linda J|2020 Chevrolet Equinox

Confirmed Service Customer

4/4/2025

Have been going to Shaheen for oil changes. Much more friendly and a little less expensive at Feldman’s. Very satisfied.

4/4/2025

Wow, it's experiences like yours that really keep us motivated! We're happy to hear we could help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Thank you, and have an awesome day!

Business Response

LANSING, MI

Pamela M|2025 Chevrolet Blazer

Confirmed Service Customer

4/4/2025

Always great service

4/4/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thank you for letting us know how we did! We're always more than happy to assist you if anything else comes up. Take care!

Business Response

EAST LANSING, MI

Cynthia M|2024 Chevrolet Equinox

Confirmed Service Customer

4/4/2025

I have absolutely nothing but glowing positives to say about my recent vehicle maintenance service at Feldman and that is all due to Camron Spiece. He has serviced my car for years and he's the one that I trust explicitly in all matters pertaining to my car. I feel that he is a friend as well as a trusted advisor. I know that he wants the best for me and for my car which he demonstrates every time I come into the dealership. He makes sure that my car gets the attention it needs and I always leave feeling confident that my car is in excellent running shape. Camron is just the best; very knowledgeable and professional with a lot of compassion in working with his customers and their needs. He listens, answers questions and concerns, and expertly knows what needs to be done. He greets me with a smile and friendship every time I pull into the service dept. and I just know everything is going to be great from the moment of my arrival until I leave. The last time I was there it was during a very bad rainstorm and for my departure he had my car pulled back into the enclosed department area instead of parked outside so that I wouldn't get wet! It's all those little details as well as the big details which make me so thankful to have Camron as my advisor. He's the first and last person I see during my visit and my experience is always positive and happy! Thank you Camron for all you do and for all that you are!!!! I would also like to thank Feldman for the nice waiting room area as well as for all the staff who smiles at me and says hello as I make my way through the main dealership. It's a nice, comfortable, friendly atmosphere! I have no complaints, just a lot of excellent stars!!!!

4/4/2025

Wow, it's experiences like yours that really keep us motivated! Our team strives to deliver excellent service, and are glad you've found this to be the case! Thank you so much for your wonderful comments about our team member Camron, who's helped you out during your time with us! Please don't hesitate to reach out if there's anything additional we can do for you. We sincerely value your business and hope you have a fantastic day!

Business Response

LANSING, MI

Larry C|2014 Buick Verano

Confirmed Service Customer

4/4/2025

Great service always.

4/4/2025

Hi there, we're happy to hear about your great service experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you, and have an awesome day!

Business Response

LANSING, MI

Christopher H|2023 Chevrolet Malibu

Confirmed Service Customer

4/4/2025

Mark was fantastic to work with. He kept me informed about my car status. He made the scheduling, drop-off, and pick up process quick an easy for me. Thank you!

4/4/2025

Hello! It's great to hear we could provide you with this positive experience! Thank you for taking the time to highlight our team member Mark, who helped make your visit go smoothly! If you have any further needs, please give us a call. We're always happy to help! Thanks again, and have an awesome day!

Business Response

EAST LANSING, MI

Sandra M|2025 Chevrolet Trailblazer

Confirmed Sales Customer

4/4/2025

Barry listened to what I needed and wanted. All within my price range.

Barry Dickson

4/4/2025

Hello, we're glad we could help! Thank you for highlighting our team member Barry, who made your experience such a positive one! Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

LAINGSBURG, MI

Micah H|2024 Chevrolet Trax

Confirmed Service Customer

4/7/2025

Easy to book appointment. I was able to work in the waiting room while my service was completed. Service was completed in the expected amount of time.

4/7/2025

We want all our clients to have a comfortable and stress-free experience with us! We're happy to hear we could help you out! If you're ever in need of more help, please let us know! We sincerely thank you for your positive review, and hope you have a great day!

Jeremy O|2024 Chevrolet Colorado

Confirmed Service Customer

4/7/2025

It was a good experience.

4/7/2025

Hi! We're happy to hear about your positive experience! If you have any further needs, please give us a call. We're always happy to help! Thanks for your response, and have a great day!

Business Response

LANSING, MI

Craig F|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

4/7/2025

Quick and easy transaction

Jacob Lederman

4/7/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thank you for taking the time to let us know how we did! If you ever need anything else from us, please feel free to give us a call or stop by. Have a wonderful day!

Business Response

EAGLE, MI

Tillie V|2025 Chevrolet Equinox

Confirmed Service Customer

4/7/2025

Feldman Chevrolet has been my dealership of choice. Their staff is excellent and always very friendly and helpful.

4/7/2025

Wow, it's experiences like yours that really keep us motivated! We strive for 100% satisfaction, and it's great to see you had such a positive experience at Feldman Chevrolet of Lansing! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you, and have a wonderful day!

Business Response

LANSING, MI

Ron R|2008 Chevrolet Silverado

Confirmed Service Customer

4/7/2025

I made the appointment for an airbag recall. I called two other local dealerships to order the parts and schedule service. Both dealerships said the repair would take about three hours and they would call me when the part came in. After not hearing from either dealership I called Feldman who had the part and took less than an hour to repair.

4/10/2025

Ron, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

David W|2021 Chevrolet Blazer

Confirmed Service Customer

4/2/2025

Camron is so great to have as my service contact. He remembers my name, answers email for appointments, and makes an effort to be sure all issues have been addressed.

4/4/2025

David, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

EAST LANSING, MI

Lord-Jetanie K|2022 Chevrolet Traverse

Confirmed Service Customer

4/3/2025

I enjoyed the sales department people. I did, however, not enjoy some of the wait times regarding getting my license plate off. It seemed like there was miscommunication between the front and the shop. After about 3 hours of waiting, they gave me a dealer plate, and I could go home and return the next day for my plate.

4/4/2025

Hello, we really appreciate your feedback! We're glad we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you, and have a wonderful day!

Business Response

LANSING, MI

Dirk W|2025 Chevrolet Trailblazer

Confirmed Sales Customer

4/3/2025

Great Job!!!

Adam Mckimmy

4/4/2025

Hello! We're happy to hear about your great experience! We're always more than happy to assist you if anything else comes up. Thank you for your review, and have an awesome day!

Business Response

LANSING, MI

David G|2018 Chevrolet Traverse

Confirmed Service Customer

4/3/2025

I brought my vehicle in for an exhaust leak. The issue was addressed and the vehicle was ready for pick up the next day. The service person Mark was very courteous and friendly. My Chevy now sounds great. Excellent Service !

4/4/2025

Hi there! We're so happy we were able to help you out! Thanks for highlighting our team member Mark, who made your experience such a positive one! If you ever need anything else from us, please feel free to give us a call or stop by. Have a wonderful day!

Business Response

LANSING, MI

Margaret G|2020 Chevrolet Traverse

Confirmed Service Customer

4/3/2025

Camron is a great guy. He does his best to tell you what you need and what is needed to be done. Always very helpful.

4/4/2025

Hello! Thanks so much for your awesome comments about our team member Camron! We're glad to hear we delivered such a positive experience. If there's anything further we can do for you, we're happy to help! Thanks again, and have a wonderful day!

Business Response

LANSING, MI

Megan B|2021 Chevrolet Traverse

Confirmed Service Customer

4/7/2025

Smooth, quick and easy.

4/7/2025

Hello! It's great to hear we could provide you with a quick and satisfactory service experience! If you're ever in need of more help, please let us know! Thank you, and have an awesome day!

Business Response

WEBBERVILLE, MI

Cynthia F|2025 Chevrolet Trailblazer

Confirmed Sales Customer

4/8/2025

Very helpful and explained everything well definitely recommend my friends

Jeremy Pastore

4/9/2025

We're glad to hear you found our staff was so knowledgeable and helpful! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let us know about your positive experience. Have a great day!

Business Response

DIMONDALE, MI

Mike A|2015 GMC Yukon

Confirmed Service Customer

4/8/2025

Great service as always

4/9/2025

Mike, thank you for choosing Feldman Chevrolet of Lansing as your first choice for all your automotive needs! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ITHACA, MI

Brian H|2025 Chevrolet Equinox

Confirmed Sales Customer

4/8/2025

Friendly staff, had vehicle we wanted to see and test drive all ready when we arrived. Easy to work with.

JAMIE PRETZER

4/9/2025

We want all our clients to have a comfortable and stress-free experience with us! Thanks for taking the time to let us know how we did! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, and have an awesome day!

Business Response

MASON, MI

David C|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

4/9/2025

Adam and Mitch were great to work with. Both were knowledgeable and helpful throughout the process. They made everything very easy, quick and painless. I’m extremely satisfied with my purchase.

Mitchell Sparks

4/9/2025

Hi there, congratulations on your new vehicle! It's awesome to hear we could provide you with such a positive experience! Thank you for highlighting our team members Adam and Mitch, who helped you out! If you have any further needs, please give us a call. We're always happy to help!

Business Response

WILLIAMSTON, MI

Patricia G|2021 Chevrolet Equinox

Confirmed Service Customer

4/9/2025

It’s always a wonderful experience .. Aaron is an Amazing Person.

4/10/2025

Hello, we strive for 100% satisfaction, so it's great to see you've had such a positive experience at Feldman Chevrolet of Lansing! Thank you for highlighting our team member Aaron, who helped you out! If you ever need anything else from us, please feel free to give us a call or stop by. Thank you again, and have an awesome day!

Business Response

LANSING, MI

John M|2019 Chevrolet Equinox

Confirmed Service Customer

4/10/2025

On time service as expected.

4/10/2025

Hi there! We're so happy we were able to help you out! If you have any further needs, please give us a call. We're always happy to help! Thanks for your review, and have a great day!

Marissa A|2022 Chevrolet Equinox

Confirmed Service Customer

4/10/2025

First time buying on my own from a dealer. Made me feel comfortable and welcomed

4/10/2025

Hello! Congratulations on your new vehicle! We're so glad to hear about your positive experience with our team here at Feldman Chevrolet of Lansing! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you for taking the time to leave us a response, have a wonderful day!

Business Response

LANSING, MI

Patricia S|2023 Chevrolet Silverado 2500 HD

Confirmed Service Customer

4/10/2025

needed oil change, tire rotation, and other mileage related services. our service rep Cameron made sure all was completed timely and efficiently.

4/10/2025

Hi there, it's great to hear we could help you out! Thank you for highlighting our team member Camron, who made your experience a positive one! If you're ever in need of more help, please let us know! Thanks again, and have an awesome day!

Business Response

EAST LANSING, MI

Claire S|2025 Chevrolet Traverse

Confirmed Sales Customer

4/9/2025

Jake is great. Got us what we needed and fast.

Jacob Lederman

4/9/2025

It's great to hear everything was done quickly and to your satisfaction! Thank you for highlighting our team member Jake, who helped make your experience go smoothly! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ANN ARBOR, MI

Kathryn G|2016 Chevrolet Colorado

Confirmed Service Customer

4/9/2025

Feldman did a wonderful job with my diesel truck! I had quite a bit of work done and it was a great experience, and was done faster than expected! A huge shoutout to Camron, who went above and beyond. He was knowledgeable, professional, and took the time to explain everything clearly. Not only did he make sure the work was done right, but he also made sure I felt confident and informed every step of the way. I will write a review every single time because they deserve it! It’s rare to find a shop that’s both efficient and genuinely friendly—this team nailed it. Highly recommend this place, ask for Camron, you’re in great hands! :)

4/10/2025

Kathryn, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing - Service! Please don't hesitate to reach out to us if there's anything more we can do!

Heather T|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

4/9/2025

Great Experience!

Jeremy Pastore

4/10/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BRIGHTON, MI

Manuel M|2025 Chevrolet Equinox

Confirmed Service Customer

4/9/2025

No comment everything was taken care in a time manner, no problems.

4/10/2025

Manuel, we're glad you had such a wonderful experience with us! We hope to see you soon!

Business Response

LANSING, MI

Mark G|2024 Chevrolet Silverado 1500

Confirmed Service Customer

4/11/2025

like always they outstanding job

4/11/2025

Hi, we are so happy to read such a great review about Feldman Chevrolet of Lansing! If you ever need anything else from us, please feel free to give us a call or stop by. Thank you for your review, have an awesome day!

Business Response

GRAND LEDGE, MI

Terry B|2012 Chevrolet Equinox

Confirmed Service Customer

4/11/2025

great job by service rep and more

4/11/2025

Hello! We're happy to hear about your great service experience with our team! Thank you for taking the time to leave us this response, have an awesome day!

Business Response

LANSING, MI

Ellen B|2018 Chevrolet Equinox

Confirmed Service Customer

4/11/2025

I wasw taken care of at the appropiate time and all items were done that they promised. Intake person was precise on what was to be done. I asked for a price list for new tires and received when I paid my bill Ellen Burns e

4/11/2025

We want all our clients to have a comfortable and stress-free experience with us! We're glad to hear we could help you out! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you for your review, and have a wonderful day!

Business Response

LANSING, MI

Denise K|2025 Chevrolet Traverse

Confirmed Sales Customer

4/12/2025

Kent was wonderful to work with! Very knowledgeable and made the process easy

KENT BOOTHE

4/14/2025

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DEWITT, MI

Amanda M|2022 Buick Encore GX

Confirmed Service Customer

4/12/2025

Amazing experience as always

4/14/2025

Amanda, we always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!

Business Response

Onondaga, MI

John J|2019 Chevrolet Colorado

Confirmed Service Customer

4/13/2025

Met my expectations

4/14/2025

Thank you for taking the time to leave a review for us at Feldman Chevrolet of Lansing. We're happy we could meet your expectations! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

OKEMOS, MI

Steven H|2016 Chevrolet Traverse

Confirmed Service Customer

4/14/2025

My customer service rep Nina is always helpful, courteous and professional. My vehicle always drive better when I leave, giving me confidence in the mechanics.

4/15/2025

Hi Steven, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Paul B|2025 Chevrolet Trax

Confirmed Sales Customer

4/14/2025

Quick transaction

Mitchell Sparks

4/15/2025

Paul, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

Business Response

DEWITT, MI

Arnold C|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

4/14/2025

Cameron keeps my truck running down the road.

4/15/2025

Hi! Thank you for highlighting our team member Camron, who's helped make your time with us go smoothly! If you're ever in need of more help, please let us know! Thanks again, have a great day!

Business Response

LANSING, MI

Ellen O|2021 Chevrolet Blazer

Confirmed Service Customer

4/14/2025

I was driving from Jackson back home to Midland Michigan when I got to Lansing I noticed that my thermostat was no longer registering. I made it to the Meijer on Lake Lansing Road turned my car off and the fan continued to run for 5 to 10 minutes, I took the chance and drove back to Feldman Chevrolet in hopes that something could be done for me. Thank goodness Zachary was working. He got me in for service and gave me a loaner car to take back to Midland. He was very accommodating and polite and turned a nerve-racking situation into a positive. I appreciate all he did for me and everyone else that was involved in getting my car fixed and back to me the next week. And I also had a great experience with the young lady that worked with me on the loaner car and showed me the workings of the E blazer. She was very patient and kind and made sure I was comfortable with taking the vehicle that day.

4/15/2025

Hello, we strive for 100% satisfaction, and it's great to hear you had such a positive experience at Feldman Chevrolet of Lansing! Thank you for taking the time to highlight our team member Zackory, who made your visit go smoothly! If you're ever in need of more help, please let us know! Thanks again, and have an awesome day!

Business Response

MIDLAND, MI

John L|2022 Chevrolet Trax

Confirmed Service Customer

4/11/2025

It was helpful to be notified of maintenance due (actually past due).

4/12/2025

John, thank you for taking the time to let us know how we did. We hope you have a great day!

Business Response

DIMONDALE, MI

Colleen W|2025 Chevrolet Equinox

Confirmed Service Customer

4/11/2025

Arrived 8:00AM for our scheduled service appointment. I was immediately impressed with how clean & orderly the intake area was.; that spoke volumes about the professionalism of Feldman’s service. We were greeted & checked in by the service technician, Aaron. Know that he was very friendly & efficient as he processed the paperwork. It was a pleasure to meet with someone who obviously took pride in his work, cared about the people he was working with and cared about my car. While Aaron was completing the paperwork it was nice to see someone covering the driver’s seat and floor. I knew I would not need to degrease my pretty red Equinox when I got home. Thank you for that! I’ve said a lot in this review when the statement “Well Done Feldman Service!!!” says it all. Thank you! Colleen Wallace

4/12/2025

Colleen, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MASON, MI

Diane H|2024 Chevrolet Equinox

Confirmed Service Customer

4/11/2025

Been using this dealership for many years . Great staff and very helpful.

4/11/2025

Diane, our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LAINGSBURG, MI

Diane H|2025 Chevrolet Equinox

Confirmed Sales Customer

4/12/2025

The salesman, Barry, was excellent. Gave me options and listened to my wants,and needs. The whole team was wonderful.

Barry Dickson

4/14/2025

Diane, we're happy you found our staff to be supportive during your experience here at Feldman Chevrolet of Lansing. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LANSING, MI

Stacee M|2025 Chevrolet Equinox

Confirmed Sales Customer

4/14/2025

Feldman Dealership was very professional and thorough.

Brandon McClain

4/15/2025

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CHARLOTTE, MI

Zachary B|2025 Chevrolet Trax

Confirmed Sales Customer

4/14/2025

Good

Amber Baker-Zakala

4/15/2025

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Lillian B|2020 Chevrolet Equinox

Confirmed Service Customer

4/14/2025

It’s was great! Any questions I had Aaron answered fast and explained everything that was gonna be done to my

4/15/2025

Lillian, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LANSING, MI

Ronald M|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

4/15/2025

My salesman Dick Iding has sold me many vehicles over the years and I couldn’t be more loyal to someone in his position. I always feel that he is trying to satisfy the requests I present to him, and get me into the vehicle I want.

RICHARD IDING

4/16/2025

Ronald, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing and we hope to see you again soon!

Business Response

LANSING, MI

Lindsey W|2025 Chevrolet Traverse

Confirmed Sales Customer

4/16/2025

Mitch was very efficient and great to work with.

Mitchell Sparks

4/16/2025

Lindsey, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Lori C|2020 Chevrolet Malibu

Confirmed Service Customer

4/16/2025

Zak is always pleasant to work with and addresses any problems right away.

4/17/2025

Lori, we're happy to hear you had such a positive experience with Keith! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LANSING, MI

Greg W|2020 Chevrolet Colorado

Confirmed Service Customer

4/16/2025

Lies!!!!

4/21/2025

Greg, we would like to get some more details about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (517) 489-4846 so we can assist you further.

Business Response

LANSING, MI

Mary S|2018 Chevrolet Equinox

Confirmed Service Customer

4/16/2025

As always it was quick, efficient, thorough, and friendly. Always like doing business here.

4/17/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you so much again for your feedback! We hope you have a great day!

Business Response

LANSING, MI

Stacey T|2024 Chevrolet Trax

Confirmed Service Customer

4/16/2025

Service department was excellent and timely. Curtesy driver was on time with pick up and drop off times. Driver was pleasant. Service personnel explained why things needed to be done.

4/17/2025

Stacey, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LANSING, MI

Marty L|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

4/17/2025

Seemed efficient and expedited the process well compared to previous dealership I dealt with.

Mitchell Sparks

4/17/2025

We want all our clients to have a comfortable and stress-free experience with us! We're happy to hear we could help you out! If you have any further questions, please give us a call. We're always happy to help! Thank you, and have an awesome day!

Business Response

PERRINTON, MI

Adriana C|2025 Chevrolet Trax

Confirmed Sales Customer

4/17/2025

Nothing but the absolute best here!

Brandon McClain

4/17/2025

Hi, your wonderful feedback and rating mean a lot to us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Feldman Chevrolet of Lansing! Thank you for taking the time to leave us a response, have a great day!

Business Response

VASSAR, MI

Laura M|2025 Chevrolet Trailblazer

Confirmed Sales Customer

4/17/2025

They went out of their way to provide me with what I needed. I had an excellent experience. Thank you!

Jeremy Pastore

4/17/2025

Hi there, it's wonderful to hear about your excellent experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Thank you for your response, we hope you have an awesome day!

Business Response

BRIGHTON, MI

Mary A|2018 Chevrolet Malibu

Confirmed Service Customer

4/16/2025

very thorough, all employees friendly and welcoming

4/17/2025

Mary, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Debra H|2018 Chevrolet Cruze

Confirmed Service Customer

4/16/2025

The people in the service department are friendly and helpful.

4/16/2025

Debra, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Charlotte P|2020 Chevrolet Equinox

Confirmed Service Customer

4/16/2025

Mark in the service department was great, he explained what my car needed, time was quick, popcorn was good!

4/17/2025

Charlotte, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

Business Response

EAST LANSING, MI

Adrian C|2024 GMC Yukon

Confirmed Service Customer

4/16/2025

Mark was great…appreciated his service

4/17/2025

Adrian, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing. We sincerely value your business and look forward to your next visit!

Business Response

East Lansing, MI

Duane S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

4/18/2025

Excellent efficient service

4/21/2025

Duane, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

DEWITT, MI

Richard W|2024 Chevrolet Equinox

Confirmed Service Customer

4/21/2025

I like your friend and always asking. Is there anything we can do for you?

4/22/2025

Richard, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! We look forward to your next visit! Take care!

Business Response

MASON, MI

Gary B|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

4/21/2025

They took good care of me.

4/22/2025

Hi! It's awesome to hear we could provide you with this positive experience! Thank you for taking the time to let us know how we did, we hope you have a great day!

Business Response

WHITMORE LAKE, MI

Anthony N|2025 Chevrolet Equinox EV

Confirmed Service Customer

4/21/2025

Mark was very helpful getting the warranty for the tire

4/22/2025

Hello! Thanks for highlighting our team member Mark, who was able to help you out! If you're ever in need of more help, please let us know! Thanks again, and have a great day!

Business Response

EAST LANSING, MI

Thomas W|2013 Chevrolet Cruze

Confirmed Service Customer

4/21/2025

It was somewhat expensive. But I had a lot of maintenance work done and was told the car was in good long term shape.

4/22/2025

Hello, we strive for 100% satisfaction, and it's great to see you had this positive experience at Feldman Chevrolet of Lansing! If you have any further questions, please give us a call. We're always happy to help! Thank you for your review, and have an awesome day!

Business Response

LANSING, MI

Sheila H|2016 Chevrolet Impala

Confirmed Service Customer

4/21/2025

Great customer service along with information on my car 🚗. What's due to be taken care of.

4/22/2025

Hi there, we're happy to hear we could provide you with a great experience! Thank you for letting us know how we did! If you have any further needs, please don't hesitate to reach out! Thanks again, have a great day!

Business Response

LANSING, MI

Scott P|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

4/21/2025

It was a very nice experience everyone e involved made it a great experience

Clayton Kennedy

4/22/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

Lewis W|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

4/21/2025

Always very professional.

4/22/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jacqueline K|2025 Chevrolet Trailblazer

Confirmed Sales Customer

4/21/2025

Very good experience

Jeremy Pastore

4/22/2025

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Feldman Chevrolet of Lansing. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GROSSE POINTE FARMS, MI

Dallas W|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

4/21/2025

I worked with Jake, he was very helpful in working through all the choices I had, and helped me with my trade in of my old truck to get me the best deal I possibly could. Without his help I wouldn’t have been able to walk away with a brand new 2025 Silverado so I am very thankful for all he did to help me. I will 100% be referring everyone I know to Jake and will be returning when my lease is up and it’s time to look for a new truck.

Jacob Lederman

4/22/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

FOWLER, MI

Monica R|2016 Chevrolet Equinox

Confirmed Service Customer

4/23/2025

Good

4/23/2025

Hello, we're glad we could help! Thank you for taking the time to leave us a review, we hope you have an awesome day!

Business Response

LANSING, MI

Martin J|2025 Chevrolet Equinox EV

Confirmed Sales Customer

4/23/2025

The sale experience was incredibly smooth and easy. I never felt pressured. I would happily shop there again for my next vehicle.

Jacob Lederman

4/23/2025

Hello! Congratulations on your new vehicle! It's great to hear we could help make your experience go smoothly! If you ever need anything else from us, please feel free to give us a call or stop by. Thank you for your review, and have a wonderful day!

Business Response

GRAND LEDGE, MI

Darrel H|2022 Chevrolet Equinox

Confirmed Service Customer

4/23/2025

Everything was good.

4/23/2025

Hi there, we're happy to hear we could provide you with a positive experience! Thank you for taking the time to leave us this response, have a great day!

Business Response

HASLETT, MI

John P|2024 Chevrolet Traverse

Confirmed Service Customer

4/18/2025

Waited in promptly, service writer Cameron courteous, acceptable time frame for work to be completed.

4/20/2025

John, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GRAND LEDGE, MI

Susan F|2015 GMC 1500 Sierra

Confirmed Service Customer

4/18/2025

Prompt, detailed and done in a timely fashion. Staff was nice and respectful

4/21/2025

Susan, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Rob L|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

4/20/2025

Dropped my Silverado 2500hd off at Feldman Lansing. Had to order a couple of parts which took a little while to get because of backorders. Zac in the service department kept me updated on the parts. When parts were ready to be installed Zac called and I took my truck back to them for install.I have dealt with other Gm dealers in town and will only take my vehicles to Feldman Lansing.

4/21/2025

Rob, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Ashley D|2025 Chevrolet Trax

Confirmed Sales Customer

4/20/2025

10/10 experience they really took care of me and everything I wanted!! Wonderful customer service, quick, and genuine.

Barry Dickson

4/21/2025

Ashley, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Brian E|2025 Chevrolet Equinox

Confirmed Sales Customer

4/20/2025

Brandon and Shaun are awesome. Everyone there were very nice.

Brandon McClain

4/21/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing and we hope to see you again soon!

Business Response

MASON, MI

Richard E|2023 Chevrolet Colorado

Confirmed Service Customer

4/20/2025

I had my oil changed and this is the second time you failed to reset my oil on the truck now I have to go out of my way to and waste my time to have it reset when it’s a routine thing

4/25/2025

Richard, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. our General Manager, Joe Rodriguez, at 517-374-0900

Business Response

PRUDENVILLE, MI

Monico O|2025 Chevrolet Equinox EV

Confirmed Sales Customer

4/21/2025

Very good deal and experience.

Brandon McClain

4/22/2025

Monico, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Mary J|2023 Chevrolet Equinox

Confirmed Service Customer

4/23/2025

I drove in for my appointment on time. They immediately checked me in, and I waited in the lounge. All staff was engaging and helpful. Thank you.

4/24/2025

Mary, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

Robert B|2025 Chevrolet Blazer

Confirmed Sales Customer

4/25/2025

I had been there before, but everything was great

JAMIE PRETZER

4/27/2025

Robert, thanks! We always want to hear back from our clients and we're glad you had such a great experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DEWITT, MI

Jeff A|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

4/25/2025

You charged me 3% of my bill for using my credit card! Cameron was excellent, however the dealership lost my business. Do you expect me to pay cash for everything. No thanks

5/2/2025

Jeff, thank you for taking the time to leave us your honest feedback. We'd like the opportunity to turn your experience around. We'd like the opportunity to discuss this with you. Please reach out to our General Manager, Joe Rodriguez, at 517-374-0900 at your earliest convenience to discuss how we can turn your experience into a positive one.

Business Response

LAKE ODESSA, MI

Sherry G|2024 Chevrolet Equinox

Confirmed Service Customer

4/25/2025

Everyone was courteous and friendly. Made for a nice experience

4/28/2025

Sherry, we appreciate you taking the time to leave us this feedback. We hope to see you soon!

Business Response

LANSING, MI

Mary F|2020 Chevrolet Equinox

Confirmed Service Customer

4/26/2025

You are charging too much. Two filters for car plus oil change 315.00 . I will go elsewhere. Waited for plus fifteen minutes while one guy was looking at his phone. Finally a young guy from garage noticed me. Been coming there since 2020 when I purchased my car. Plus gave me a quote for over 900.00 for basic maintenance on car really ticked me off.

4/28/2025

Hello, thank you for leaving us feedback. We're disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (517) 374-0900 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

HASLETT, MI

Susan F|2013 Chevrolet Equinox

Confirmed Service Customer

4/26/2025

My experience at Feldman was great. My service rep, Mark , was perfect. He was helpful, professional, courteous, and made the process run smoothly from start to finish.

4/28/2025

Susan, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

Business Response

LANSING, MI

Scott M|2025 Chevrolet Colorado

Confirmed Sales Customer

4/28/2025

Even though I had an issue with the first truck purchased after three days of driving it. Feldman Cheverolet went above and beyond to get me into another truck. They are an amazing dealership to work with.

Tristan Saloma-Chamberlain

4/28/2025

Congratulations on your new vehicle! Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you for your review, and have a great day!

Business Response

DIMONDALE, MI

Debbie B|2022 Chevrolet Trax

Confirmed Service Customer

4/28/2025

As always, I had a great experience. Mark in service is always so pleasant. Explained everything to me and answered all my questions. I have been a Feldman costumer for five years and everyone makes you feel like family. I won't go anywhere else.

4/28/2025

Wow, it's experiences like yours that really keep us motivated! Thank you for your kind words and highlighting our team member Mark, who made your visit go smoothly! If you have any further needs, please don't hesitate to reach out! Have a great day!

Business Response

HASLETT, MI

Terry L|2012 Chevrolet Impala

Confirmed Service Customer

4/26/2025

My issue was fixed

4/28/2025

Terry, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

EAST LANSING, MI

Craig H|2023 Chevrolet Equinox

Confirmed Service Customer

4/27/2025

Aaron is DA BOMB!

4/28/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

EAGLE, MI

Linda M|2021 Chevrolet Blazer

Confirmed Service Customer

4/28/2025

Very friendly experience and done on time.

4/28/2025

Hello! We're very glad to have provided you with this positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you for your response, and have a great day!

Tom P|2023 Chevrolet Silverado 1500

Confirmed Service Customer

4/28/2025

I spoke with Zach who was able to get my truck in, serviced, and back to me the same day.

4/28/2025

Hi there, thanks for highlighting our team member Zack, who was able to help you out! We're always more than happy to assist you if anything else comes up. Have a great day!

Business Response

MASON, MI

Damian G|2025 Chevrolet Silverado EV

Confirmed Sales Customer

4/28/2025

I had a great experience at Feldman Chevrolet. Everyone I worked with was friendly, knowledgeable, and made the process easy from start to finish. The entire team was professional and respectful of my time. I couldn’t be happier with my new car and would definitely recommend this dealership to anyone looking for a smooth and positive car-buying experience.

Barry Dickson

4/28/2025

Hi, congratulations on your new vehicle! We want all our clients to have a comfortable and stress-free experience with us, and are happy to hear that was the case! If you have any further questions, please don't hesitate to reach out! Thank you so much for your recommendation, we hope you have a wonderful day!

Business Response

BAY CITY, MI

Allan D|2019 Chevrolet Equinox

Confirmed Service Customer

4/28/2025

things went smoothly and promptly and Mark my service guy was as always cordial and pleasant to explain things to me

4/28/2025

Hello! We're happy to hear we could provide you with this positive experience! Thank you for highlighting our team member Mark, who helped you out! We're always more than happy to assist you if anything else comes up. Have a great day!

Business Response

EAGLE, MI

Meghan M|2023 Chevrolet Blazer

Confirmed Service Customer

4/28/2025

Quick service and constant communication which was appreciated.

4/29/2025

We're glad everything was completed quickly and to your satisfaction! Thanks for letting us know how we did! If you're ever in need of more help, please let us know! Have an awesome day!

Business Response

LANSING, MI

Mary E|2014 GMC Acadia

Confirmed Service Customer

4/29/2025

My only issue was that I didn't fully understand that the other things mentioned as being done "with the oil change" were so much more in additional charges. I had the money yesterday, but that isn't always the case. I think maybe make absolutely sure the customer fully understands what the additional costs will be before having them sign the paperwork. Again, it was my "fault" for not asking, but also his for not maming sure I knew the amount of extra costs involved. I'm not sure what my recourse would have been had I not had the funds available - leave my car there until next week when I would have the money?

4/29/2025

Hi there, thank you; we appreciate your feedback! We are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! If you're ever in need of more help, please let us know! Thank you again for letting us know how we did, have an awesome day!

Business Response

EAGLE, MI

Nathan S|2025 Chevrolet Equinox EV

Confirmed Sales Customer

4/28/2025

The car buying process was

Brandon McClain

4/28/2025

Hello, congratulations on your new vehicle! It's awesome to hear we could provide you with this positive experience! Thank you for taking the time to leave us a response, we hope you have a fantastic day!

Business Response

OAK HARBOR, OH

Scott F|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

4/28/2025

Oil change and tire rotation done on time!

4/29/2025

Hello! It's awesome to hear your service was done quickly and to your satisfaction! Thank you for taking the time to leave us this review, we hope you have a great day!

Business Response

LANSING, MI

Janice Z|2025 Chevrolet Trailblazer

Confirmed Sales Customer

4/29/2025

I was treated with respect. Jake was helpful with finding and financing a new car.

Jacob Lederman

4/29/2025

Hi there, congratulations on your new vehicle! It's awesome to hear we could provide you with this positive experience! Thank you for highlighting our team member Jake, who helped you out! We hope you have an awesome day!

Business Response

LANSING, MI

Jeremy R|2022 Chevrolet Tahoe

Confirmed Service Customer

4/29/2025

Cameron is great always gets me in and out!

4/30/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Britton S|2023 Chevrolet Silverado 3500 HD

Confirmed Service Customer

4/30/2025

Been buying cars and getting service there for 30 years

5/1/2025

Britton, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing and we hope to see you again soon!

Business Response

LANSING, MI

Zhiyuan T|2020 Chevrolet Equinox

Confirmed Service Customer

5/1/2025

It was great.

5/1/2025

Hi! We're happy to hear about your great experience! Thanks for taking the time to leave us this response, have an awesome day!

Business Response

HASLETT, MI

Kenneth S|2025 Chevrolet Traverse

Confirmed Sales Customer

5/1/2025

Barry and Shaun were amazing. Amazing service, this was the easiest transaction I have experienced, and I have experienced many.

Barry Dickson

5/1/2025

Hello, congratulations on your new vehicle! It's experiences like yours that really keep us motivated! Thanks so much for highlighting our team members Barry and Shaun, who helped you out! Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

LANSING, MI

Clarence L|2019 Chevrolet Trax

Confirmed Service Customer

5/1/2025

The service was great and fast. That is the reason I go there.

5/1/2025

Hi there, we're happy to hear we could provide you with a great service experience! Please don't hesitate to reach out to us if there's anything more we can do! Thank you, and have an awesome day!

Business Response

LANSING, MI

Harrison C|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

5/2/2025

Extremely overpriced.

5/7/2025

Harrison, thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to our General Manager, Joe Rodriguez, at 517-374-0900 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

SOLON, IA

Dominic R|2025 Chevrolet Equinox EV

Confirmed Service Customer

4/29/2025

Brought my EV in under warranty to do updates and fix a squeak. Everything went great.

4/29/2025

Hi there, we're happy to hear we could help you out! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you for your response, and have a great day!

Business Response

EAST LANSING, MI

Jeannette P|2018 Chevrolet Camaro

Confirmed Service Customer

4/29/2025

As always service was excellent.

4/30/2025

Jeannette, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

Business Response

LANSING, MI

Thomas O|2025 Chevrolet Equinox EV

Confirmed Sales Customer

4/29/2025

We enjoyed car buying process

Amber Baker-Zakala

4/30/2025

Thomas, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

LANSING, MI

Carmen C|2023 Chevrolet Equinox

Confirmed Service Customer

4/30/2025

Everyone is always so nice and helpful. I never have any issues. Great customer service!

5/1/2025

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Darla C|2025 Chevrolet Traverse

Confirmed Sales Customer

4/30/2025

Dick Iding was able to locate the exact vehicle we were looking for. The vehicle arrived earlier than expected and the sale was flawless. Very friendly staff!!

RICHARD IDING

5/2/2025

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ALBION, MI

Ellen B|2018 Chevrolet Equinox

Confirmed Service Customer

4/30/2025

b BOUGHT TIRES EVERYTHING WAS DONE AND ALL IS WELL

5/2/2025

We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LANSING, MI

Emilio G|2023 Chevrolet Silverado 1500

Confirmed Service Customer

4/30/2025

Some of the things weren’t fix

5/6/2025

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (517) 374-0900 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

HASLETT, MI

Donald D|2020 GMC 1500 Sierra

Confirmed Service Customer

5/6/2025

Good thanks

5/7/2025

Donald, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Alexandria S|2016 Chevrolet Malibu Limited

Confirmed Service Customer

5/6/2025

Everyone is always so nice and I love being around the team. My car also drives like she’s brand new!

5/7/2025

Alexandria, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

PERRY, MI

Florence A|2021 Chevrolet Equinox

Confirmed Service Customer

5/6/2025

Was told how long it was going to service my vehicle and it was done on time.

5/7/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MASON, MI

Kayla M|2015 Chevrolet Equinox

Confirmed Service Customer

5/6/2025

i love it here. everyone is so nice, helpful and professional

5/7/2025

Kayla, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Susan R|2024 Chevrolet Trax

Confirmed Service Customer

5/6/2025

Service advisor was very helpful

5/7/2025

Hello! Thanks for highlighting our staff here at Feldman Chevrolet of Lansing! If you have any further needs, please give us a call. We're always happy to help!

Business Response

LANSING, MI

David S|2020 Chevrolet Equinox

Confirmed Service Customer

5/7/2025

My service tech was friendly, he’s familiar with our account and makes us feel welcomed every time he sees us. He makes recommendations to keep our vehicles at optimum performance without just trying to sell unnecessary services.

5/7/2025

We want all our clients to have a comfortable and stress-free experience with us! Thank you for letting us know how we did! If you have any further needs, please don't hesitate to reach out! Have an awesome day!

Business Response

JACKSON, MI

Karla L|2018 Chevrolet Trax

Confirmed Service Customer

5/7/2025

I always love the fast and friendly service.

5/7/2025

Hello! We're happy to hear your service was completed quickly and to your satisfaction! Thank you for taking the time to let us how how we did, have a great day!

Business Response

LANSING, MI

Jeff G|2015 GMC Terrain

Confirmed Service Customer

5/7/2025

Q

5/7/2025

Hi! Thanks for taking the time to leave us this five star rating! Have an awesome day!

Business Response

LANSING, MI

Fred P|2021 Chevrolet Blazer

Confirmed Service Customer

5/7/2025

Crr

5/7/2025

Hello! Thank you for leaving us this high star rating! We hope you have a great day!

Business Response

LANSING, MI

Joseph B|2020 Chevrolet Suburban

Confirmed Service Customer

5/9/2025

went in for an oil change...all went well. Done in the hour that they said prior to starting.

5/11/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

DEWITT, MI

Schawn E|2024 Chevrolet Trax

Confirmed Service Customer

5/9/2025

Nina my service rep. Was wonderful. very informative. Great with people.

5/11/2025

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

springport, MI

Jeremy R|2022 Chevrolet Tahoe

Confirmed Service Customer

5/11/2025

Very good experience

5/12/2025

Jeremy, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

Business Response

LANSING, MI

Nick G|2019 Chevrolet Traverse

Confirmed Service Customer

5/6/2025

I had a great experience at Feldman. There was a communication error that lead to me getting more services than I wanted, but I needed them in the long run, and I am sure Feldman will continue to give me excellent service in the future.

5/7/2025

Nick, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

east lansing, MI

Marilyn G|2025 Chevrolet Blazer

Confirmed Sales Customer

5/6/2025

Enjoyed working again with Dick Iding.

RICHARD IDING

5/7/2025

Marilyn, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WILLIAMSTON, MI

Carmela R|2022 Chevrolet Equinox

Confirmed Service Customer

5/7/2025

My experience with all men, they always do a good job. I never have any problems and if I do, they take care of me.

5/7/2025

We want all our clients to have a comfortable and stress-free experience with us! We're so glad to hear we could help you out! Thank you for your response, and have a wonderful day!

Business Response

LANSING, MI

Tara S|2019 Chevrolet Equinox

Confirmed Service Customer

5/7/2025

Aaron was thorough + helpful.

5/7/2025

Hi there! Thank you for highlighting our team member Aaron, who helped make your experience a positive one! Please don't hesitate to reach out to us if there's anything more we can do! Have a great day!

Business Response

LANSING, MI

Peter G|2024 Chevrolet Trailblazer

Confirmed Service Customer

5/9/2025

Love this place always helpful

5/12/2025

Peter, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing and we hope to see you again soon!

Business Response

LANSING, MI

Christopher F|2019 Chevrolet Malibu

Confirmed Service Customer

5/10/2025

Experience has been good! Especially when I deal with Nina. She’s the best

5/12/2025

Christopher, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

LANSING, MI

Robert B|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

5/10/2025

Nina very good

5/12/2025

Robert, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

Business Response

DEWITT, MI

Geraldine G|2017 Chevrolet Equinox

Confirmed Service Customer

5/12/2025

Mark was my service advisor. My reason for making the appointment was to have tire pressure sensors installed. I love dealing with Mark. He is always polite and professional and thorough. Service was completed in less than 2 hours. I always feels confident with Feldman Chevrolet because when I leave I know that my car is road ready and in the best shape possible.

5/12/2025

Geraldine, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

HASLETT, MI

Stacey T|2025 Chevrolet Equinox

Confirmed Sales Customer

5/12/2025

Sean and Sam were great salesmen! They were both well informed & took time to explain everything. Thanks to them, I am in my first lease!

Samuel Moreno

5/13/2025

Hi there, congratulations on your new vehicle! Thank you for highlighting our team members Sean and Sam, who helped make your experience a great one! If you ever need anything else from us, please feel free to give us a call or stop by. Thanks again, and have an awesome day!

Business Response

LANSING, MI

Kelly G|2020 Chevrolet Equinox

Confirmed Service Customer

5/13/2025

I always have an amazing experience with Feldman and the staff! Fast oil change and amazing professionalism! They truly care about their clients and it shows on a daily basis. I always love my experience there. I won’t go anywhere else!

5/13/2025

Wow, it's experiences like yours that really keep us motivated! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Thanks so much for leaving us this response, have a wonderful day!

John M|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/13/2025

I was in at 8:50ishand out about 10:20, they were friendly. I can’t wait for their improvements to get done ( building and addetions)

5/14/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Patrick O|2017 Chevrolet Traverse

Confirmed Service Customer

5/15/2025

Excellent

5/15/2025

Hi there, we're very happy to have provided you with such a positive experience! We're always more than happy to assist you if anything else comes up. Thank you, and take care!

Business Response

EAST LANSING, MI

Elaine P|2023 Chevrolet Equinox

Confirmed Service Customer

5/15/2025

No concerns Fast service, minimal wait.

5/15/2025

It's great to hear everything was done quickly and to your satisfaction! If you're ever in need of more help, please let us know! Thank you, and have an awesome day!

Business Response

LANSING, MI

Nathan N|2024 Chevrolet Trax

Confirmed Service Customer

5/15/2025

Went in for an oil change and they got me in and out before the time they quoted me, great experience all around

5/15/2025

Hello! We're happy to hear your service was completed quickly and to your satisfaction! Thank you for taking the time to leave a response, we hope you have a great day!

Business Response

WILLIAMSTON, MI

Sandra P|2025 Chevrolet Silverado 1500

Confirmed Service Customer

5/16/2025

Everyone was wonderful

5/16/2025

Hi there, we're very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a great day!

Business Response

LANSING, MI

Karin D|2023 Chevrolet Trailblazer

Confirmed Service Customer

5/17/2025

Always good

5/19/2025

Karin, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

PORTLAND, MI

William K|2025 Chevrolet 2500HD Silverado

Confirmed Sales Customer

5/11/2025

The staff was amazing! They were quick and got us exactly what we were looking for. They even delivered the truck to our driveway. Amazing staff and service.

Tristan Saloma-Chamberlain

5/12/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BELDING, MI

David O|2025 Chevrolet Equinox EV

Confirmed Service Customer

5/12/2025

It was handled quickly and efficiently.

5/12/2025

Hello! It's awesome to hear we could complete your service quickly and to your satisfaction! Thank you for taking the time to leave us a review, we hope you have a fantastic day!

Business Response

LANSING, MI

Darin P|2024 Chevrolet Blazer EV

Confirmed Service Customer

5/12/2025

It was s

5/12/2025

Hi! Thanks so much for your five star rating! If you have any further needs, please give us a call. We're always happy to help! Thanks again, have a great day!

Business Response

DANSVILLE, MI

Jeffrey R|2017 Chevrolet Malibu

Confirmed Service Customer

5/12/2025

Received an oil change

5/13/2025

Hi there! We're so happy we were able to help you out! Thank you for taking the time to leave us a review, have a great day!

Business Response

DIMONDALE, MI

Kirk A|2023 Chevrolet Blazer

Confirmed Service Customer

5/15/2025

Everything went smoothly and they kept me updated on the repair progress. Had a 2025 Traverse rental car while they repaired my Blazer, which was nice at no cost to me.

5/15/2025

We want all our clients to have a comfortable and stress-free experience with us! We're happy to hear we could help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Thank you, and have an awesome day!

James C|2020 Chevrolet Colorado

Confirmed Service Customer

5/16/2025

Friendly and efficient

5/16/2025

Hello! Thank you for your positive comments about our team here at Feldman Chevrolet of Lansing! Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

LANSING, MI

Gary C|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

5/17/2025

Service completed was fine. Concern with the price just for an oil change and tire rotation. Two prices for both - I asked how much and was told a higher amount for all the checks on other things- if I would have asked I would have been charged the higher amount - once told I only wanted above he told me the lower price just for that. Not impressed with the communication

5/23/2025

Gary, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to our General Manager, Joe Rodriguez at 517-374-0900 so we can assist you further.

Business Response

LANSING, MI

Marlene S|2020 Chevrolet Equinox

Confirmed Service Customer

5/17/2025

Fine

5/19/2025

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Richard G|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/17/2025

My tech was outstanding! He kept me posted on what was happening and treated me very well. Excellent service all around.

5/19/2025

Richard, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

OKEMOS, MI

Leann D|2020 Chevrolet Bolt EV

Confirmed Service Customer

5/17/2025

Na

5/19/2025

Leann, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

WILLIAMSTON, MI

Sarah S|2025 Chevrolet Colorado

Confirmed Sales Customer

5/19/2025

Every one was amazing!

Jacob Lederman

5/19/2025

Sarah, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LANSING, MI

Edward S|2023 Chevrolet Trailblazer

Confirmed Service Customer

5/19/2025

Was only 10000 mile service and oil change but appointment was on time and the tech wad courteous. There were no issues

5/19/2025

Edward, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LANSING, MI

Jaime C|2024 Chevrolet Trax

Confirmed Service Customer

5/19/2025

Came in for an oil change and have a speaker looked at! Service was excellent as always!

5/19/2025

Jaime, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

LAINGSBURG, MI

Daniel A|2018 Chevrolet Colorado

Confirmed Service Customer

5/20/2025

It took 1 hour and 45 minutes plus the 10 minutes I was early for an oil change and tire rotation. I made an appointment so I do not understand why several people that came after me left before me. And would it hurt to wash my truck when you're done? Ford did every time.

5/20/2025

Hi there, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. When you have an opportunity, please reach out to us at (517) 374-0900 so we can try to restore your confidence in our business. Thank you for taking the time to reach out to us, and we hope to hear from you soon.

Business Response

FOWLERVILLE, MI

Nicole A|2025 Chevrolet Trailblazer

Confirmed Sales Customer

5/21/2025

I came in with a flat tire, decided to stop into sales and talk about upgrade options and ended up leaving with a new car! Alaina was amazing! Very considerate, knowledgeable and kind!

Alaina Solitro

5/22/2025

Nicole, we're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LANSING, MI

John S|2025 Chevrolet Traverse

Confirmed Service Customer

5/21/2025

Fast and to the point

5/22/2025

John, thank you so much for the positive review! We look forward to your next visit! Take care!

Business Response

WILLIAMSTON, MI

Kevin T|2023 Chevrolet Blazer

Confirmed Service Customer

5/19/2025

Everything went as scheduled

5/19/2025

Hi! We're so glad to hear we could provide you with this positive experience! Thank you for taking the time to leave us this response, we hope you have a wonderful day!

Business Response

WESTPHALIA, MI

Victor R|2017 Chevrolet Equinox

Confirmed Service Customer

5/21/2025

You were able to fit me in without an appointment for an oil change. I was surprised to learn that some other updates were due. I was offered a ride home because of the extra time needed to do the other work. Unfortunately, I waited nearly an hour in the waiting area before going back to the drop off spot to ask about my ride. Mark summoned the driver and I was taken home. The driver was prompt after I received a call at home that the work was done.

5/22/2025

Victor, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

EAST LANSING, MI

Jesse S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/21/2025

Everything was great

5/22/2025

Jesse, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Kyren D|2017 Chevrolet Malibu

Confirmed Service Customer

5/21/2025

Grey didn’t take long at all in and out

5/22/2025

Hi there, it's great to hear that everything was done quickly and to your satisfaction! We're always more than happy to assist you if anything else comes up. Thank you for your review, and have an awesome day!

Business Response

LANSING, MI

Nicholas P|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

5/21/2025

Professional reliable and swift

5/22/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you're ever in need of more help, please let us know! Thank you, and have a wonderful day!

James P|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/22/2025

always fast friendly service

5/22/2025

Hi there, we're so glad to hear we could provide you with this positive experience! Thank you for taking the time to let us know how we did, have an awesome day!

Business Response

MASON, MI

Matthew G|2025 Chevrolet Equinox EV

Confirmed Sales Customer

5/22/2025

Very helpful and knowledgeable staff. A+ friendliness and service!

Barry Dickson

5/22/2025

We're happy to hear you found our staff to be so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help! Thank you, and have a wonderful day!

Business Response

HASLETT, MI

Susan R|2021 Chevrolet Equinox

Confirmed Service Customer

5/23/2025

Service advisor very helpful

5/23/2025

Thanks for highlighting some of our staff who helped make this such a positive experience! If you have any further needs, please give us a call. We're always happy to help! Have a great day!

Business Response

LANSING, MI

Bradley D|2019 GMC 1500 Sierra

Confirmed Service Customer

5/21/2025

I had an oil change on my 2019 Sierra, was a little early got in right on time. 35 minutes later I was on my way home. This is why Feldman does all my oil changes.

5/22/2025

Bradley, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GRAND LEDGE, MI

Jeremy R|2022 Chevrolet Tahoe

Confirmed Service Customer

5/22/2025

I love the communication that Cameron has with me when I get work done. If its falling behind he calls to let me know and if the job was done sooner then anticipated he will call so im not waiting around to go pick my vehicle up. Great man to have on the team there at Feldman

5/23/2025

Jeremy, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

LANSING, MI

Glenn H|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/22/2025

Excellent

Mitchell Sparks

5/23/2025

Glenn, our staff is committed to providing each of our clients with the best automotive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

LANSING, MI

Ines V|2021 Chevrolet Equinox

Confirmed Service Customer

5/23/2025

Everything was great except that I had called ahead and spoke to service about a back windshield wiper replacement blade. I was told to let the person doing my oil change service to know and they would bring it over. I did let the person know when I was checking in, however it never got changed.

5/25/2025

Ines, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (517) 489-4846 so we can discuss your experience further. We look forward to hearing from you.

Business Response

LANSING, MI

Todd M|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

5/23/2025

Mark was Great!

5/23/2025

Hello! Thanks so much for highlighting our team member Mark, who made your experience a great one! If you're ever in need of more help, please let us know! Have an awesome day!

Business Response

GRAND LEDGE, MI

Gordon H|2017 Chevrolet Traverse

Confirmed Service Customer

5/26/2025

Very excellent attention to detail, Dan. Routinely checks for recalls. This time the dealership had my driver’s airbag and replaced it, a three year wait on the part.

5/26/2025

Gordon, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Wing L|2016 Chevrolet Impala

Confirmed Service Customer

5/26/2025

I did not have an appointment and was able to get my fluids change in a timely manner. All the staff was friendly and helpful.

5/26/2025

Wing, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

LANSING, MI

Dallas R|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/23/2025

Great experience! Alaina was very helpful, even after the sale! Would recommend

Alaina Solitro

5/23/2025

Hi there! We're so happy we were able to help you out! Thank you for highlighting our team member Alaina, who made your experience such a positive one! Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

LANSING, MI

John M|2014 Chevrolet 1500 Silverado

Confirmed Service Customer

5/23/2025

Great work done in a timely fashion.

5/23/2025

It's great to hear everything was done quickly and to your satisfaction! Thank you for taking the time to let us know how we did, have an awesome day!

Curly B|2024 Chevrolet Equinox

Confirmed Service Customer

5/25/2025

Nina definitely was a big help, and got me in fast and no troubles like always

5/26/2025

We want all our clients to have a comfortable and stress-free experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

LANSING, MI

Geraldine A|2012 Buick LaCrosse Sedan

Confirmed Service Customer

5/26/2025

Helpful. Respectfully. Kind. Professional. Good work on my car.

5/26/2025

Geraldine, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LANSING, MI

Ted K|2023 Chevrolet Silverado 1500

Confirmed Service Customer

5/26/2025

Kept me informed throughout the entire process.

5/26/2025

Ted, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Rex O|2024 Chevrolet Traverse

Confirmed Service Customer

5/26/2025

Our service tech was great, stayed in contact and gave us important information. Very professional and great experience.

5/27/2025

Rex, we're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!

Business Response

DEWITT, MI

Debra A|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/29/2025

My salesman was very attentive to my needs

Jacob Lederman

5/29/2025

We want all our clients to have a comfortable and stress-free experience with us! Thank you for your kind comments about our staff, who helped make your visit go smoothly! Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

LANSING, MI

Kyle S|2025 Chevrolet Equinox

Confirmed Service Customer

5/29/2025

Great

5/29/2025

Hello! We're happy to hear we could provide you with a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Thank you, and have an awesome day!

Business Response

PORTLAND, MI

Sandra C|2022 Chevrolet Traverse

Confirmed Service Customer

5/29/2025

We had a great experience at Feldman Chevrolet. They fixed our car ahead of schedule and it is working fine now.

5/29/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing! We're happy to hear we could help you out! We are always more than happy to assist you if anything else comes up. Thanks again for your review, and have a wonderful day!

Business Response

DEWITT, MI

Seye O|2017 Chevrolet Volt

Confirmed Service Customer

6/1/2025

It went well

6/3/2025

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Sally B|2022 Chevrolet Equinox

Confirmed Service Customer

6/1/2025

From the start with checking in my fluids were topped off. Mark then wrote me up to get me started. It was quick and easy...

6/3/2025

We're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Lauren D|2025 Chevrolet Equinox EV

Confirmed Sales Customer

6/1/2025

From the moment we got there, our sales person went above and beyond in every regard. He was the absolute best and helped me find the car I wanted for a price that worked for me. He was extremely friendly and supportive and I would 100% return to my salesperson Clay

Clayton Kennedy

6/3/2025

We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!

Business Response

EAST LANSING, MI

Rick J|2023 Chevrolet Traverse

Confirmed Service Customer

6/3/2025

I was ultimately happy with the outcome but disappointed in the communication from Feldman on the ongoing status of my vehicle. I brought it in on Thursday afternoon before Memorial Day and told Nina I was told by another GM dealer I had transmission problems. She told me it could be looked at and possibly fixed before the weekend. I needed my car for weekend travel. I received a text from the transmission tech saying he had diagnosed the problem and would get back with me for an ETA on parts in a few minutes. I had to call 3 times to get an update and finally got a call back at 5 PM on Friday so I needed to make a quick change to find a car for the weekend. I finally got my car back the following Thursday but needed to make arrangements each day to get ride to work. Who can be without their car for a week? I know everyone in the service dept is busy and getting parts is not always in your control, particularly before a holiday weekend. I think my issue is simply needing to be updated with reliable information on timing. I have a lot of moving parts in my life and need transportation every day so not knowing is frustrating.

6/4/2025

Rick, it is disappointing for us to hear that your experience was anything less than great. Our manager would really like to speak with you more regarding this matter. Please reach out to our General Manager, Joe Rodriguez, at 517-374-0900. We look forward to hearing from you.

Business Response

HASLETT, MI

Douglas G|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

6/3/2025

Oil change tire rotation good check in and check out

6/3/2025

We appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know! Thank you, and have an awesome day!

Business Response

LANSING, MI

Bobbie B|2020 Chevrolet Trax

Confirmed Service Customer

6/3/2025

All personnel polite & professional. When I couldn't find my lugnut lock after my car was serviced Aaron made a diligent search until it was found. I'm very grateful for his efforts.

6/3/2025

We want all our clients to have a comfortable and stress-free experience with us! Thank you for your positive response about our team member Aaron, who was able to help you out! If you're ever in need of more help, please let us know! Have a great day!

Business Response

LANSING, MI

Jerrod R|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/26/2025

I took my truck in for an oil change service. Every time I take my truck in, it’s fast and they take care of business. The staff is awesome to deal with and make the whole experience enjoyable. I’ve been taking my vehicles to Feldman for years and its always been great !

5/27/2025

Jerrod, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GRAND LEDGE, MI

Manuel S|2020 Chevrolet Equinox

Confirmed Service Customer

5/28/2025

Nina was awesome and helpful and polite had to leave my car overnight for diagnosis she arranged a ride home for me even though i don't live in Lansing anymore and communicated everything and made it a great experience thanks to her good job guys!

5/28/2025

We appreciate your positive review about your recent experience with us! Thank you for your awesome comments about our team member Nina, who helped make your visit go smoothly! Please let us know if there is anything else we can do for you; we are more than happy to help! Thanks again, and have a great day!

Business Response

LESLIE, MI

Robert M|2022 Chevrolet Malibu

Confirmed Service Customer

5/29/2025

Aaron Young was great. The service experience was very good!

5/30/2025

Robert, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WILLIAMSTON, MI

Johnny S|2025 Chevrolet Equinox

Confirmed Sales Customer

5/30/2025

Great! All staff members were helpful and knowledgeable.

RICHARD IDING

5/30/2025

We're glad to hear you found our staff to be so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you for your response, have an awesome day!

Business Response

HASLETT, MI

Rosanne A|2017 Chevrolet Cruze

Confirmed Service Customer

5/30/2025

I only wanted an oil change. They did a bunch of other stuff without my consent and charged me $262!!! I will never go back.

5/30/2025

Rosanne Ahee, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (517) 489-4846. We look forward to hearing from you.

Business Response

EAST LANSING, MI

Michael W|2023 Chevrolet Trailblazer

Confirmed Service Customer

6/4/2025

Great experience at Feldman's when I brought my vehicle in for a routine oil change. I wish I could remember the Team members last name but Nina really went above and beyond. I mentioned to her that I was having a frantic morning because of an unexpected family medical emergency and she made sure I was taken care of in a super efficient manner. I also mentioned that I really wanted my navigation and Android Auto to work on the cars display but could never get it to work properly. Once my oil change was completed I asked Nina to help me and she did. She sat in my car and walked me through getting my navigation/google maps to display. That really made my day that she did that. You have a great Team member in Nina. Thank you. Mike Wolcott.

6/5/2025

Michel, thank you for your kind review; we are happy to pass along your comments to Nina here at Feldman Chevrolet of Lansing - Service! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

LANSING, MI

Courtney L|2023 Chevrolet Tahoe

Confirmed Service Customer

6/4/2025

Worked with Cameron on oil change and updates. He was very clear on the process and things I need to look for and expect on my next visit to keep my truck in A1 shape. Thank you

6/4/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing! We appreciate you taking the time to highlight our team member Camron, who helped you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Andrew S|2025 Chevrolet Equinox EV

Confirmed Sales Customer

6/4/2025

They got me the car I wanted!

Tristan Saloma-Chamberlain

6/4/2025

Hello! Congratulations on your new car! We're glad to hear we delivered a positive experience. If there's anything further we can do for you, we are happy to help! Thank you, and have a great day!

Business Response

LANSING, MI

Britany W|2026 Chevrolet Equinox

Confirmed Sales Customer

6/4/2025

Amber worked really hard to find me the perfect car that still fit into my budget

Amber Baker-Zakala

6/4/2025

Hi there, congratulations on your new vehicle! We're so glad to hear about your positive experience! Thank you for highlighting our team member Amber, who was able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Margaret G|2020 Chevrolet Traverse

Confirmed Service Customer

6/4/2025

Everyone there is very freindly

6/5/2025

Margaret, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

Business Response

LANSING, MI

Madeline W|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

6/5/2025

My oil change appointment was made several days in advance for 3:30PM. After waiting until 4:50PM I asked about my vehicle. The employee seemed confused and then told me it had not even been started yet.

6/5/2025

Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We'd like the opportunity to discuss this with you. Please reach out to us at (517) 374-0900 at your earliest convenience to discuss how we can turn your experience into a positive one. Thank you, we look forward to hearing from you.

Business Response

GRAND LEDGE, MI

Casey H|2020 Chevrolet Blazer

Confirmed Service Customer

6/5/2025

Love my girl Nina

6/5/2025

Hi there, thank you for your awesome review about our team member Nina! Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

PERRY, MI

Melissa G|2024 Chevrolet Tahoe

Confirmed Service Customer

6/9/2025

Everyone is very friendly and explains information well. There is also no push to add services to the visit

6/10/2025

Melissa, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

LANSING, MI

Scott P|2025 Chevrolet Tahoe

Confirmed Sales Customer

6/9/2025

As always, perfect!

KENT BOOTHE

6/10/2025

Scott, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Bernita B|2025 Chevrolet Equinox

Confirmed Sales Customer

6/3/2025

kudos to Dick Iding and Jamie Pretzer, both such a great asset to your team, friendly and very knowledgeable, will refer your company to as many people as possible because of this great team, excellent customer service

RICHARD IDING

6/4/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing and we hope to see you again soon!

Ronald K|2025 Chevrolet Blazer

Confirmed Sales Customer

6/9/2025

Very helpful great experience

JAMIE PRETZER

6/10/2025

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

DEWITT, MI

Latravia A|2021 Buick Encore GX

Confirmed Service Customer

6/9/2025

everything was perfect.

6/10/2025

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

LANSING, MI

William T|2024 Chevrolet Equinox

Confirmed Service Customer

6/9/2025

Everything went well

6/10/2025

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

LANSING, MI

Alan G|2020 Chevrolet Trax

Confirmed Service Customer

6/9/2025

As always, I was greeted with a smile and felt very welcomed. My technician, mark calahan was very knowledgeable and pleasing. I ask for mark each time I come in.

6/10/2025

Thank you for choosing Feldman Chevrolet of Lansing as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

LANSING, MI

Mike A|2015 GMC Yukon

Confirmed Service Customer

6/9/2025

Great service as always. Aaron always takes care of my vehicle when i bring it in.

6/10/2025

Thank you for choosing Feldman Chevrolet of Lansing - Service as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

ITHACA, MI

Steven P|2025 Chevrolet Silverado 2500HD

Confirmed Sales Customer

6/10/2025

The best vehicle purchase experience I've ever had. Clayton was very helpful and made the process very easy. I will recommend this dealership to anyone.

Clayton Kennedy

6/11/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Feldman Chevrolet of Lansing and we hope to see you again.

Business Response

LAINGSBURG, MI

John D|2011 Chevrolet Malibu

Confirmed Service Customer

6/10/2025

the part was defective so it had to be reordered the car was returned today; Aaron Young did and excellent job of keeping me appraised of every step of the repair; He is a superior consultant

6/11/2025

John, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Steven C|2019 Chevrolet Trax

Confirmed Service Customer

6/11/2025

Excellent customer service as always.

6/11/2025

Hello! It's awesome to hear we could provide you with an excellent experience! If you ever need anything else from us, please feel free to give us a call or stop by. Thank you for your response, have a great day!

Business Response

ONONDAGA, MI

James P|2020 GMC Terrain

Confirmed Service Customer

6/9/2025

Car was serviced at the reservation time, taking the exact amount of time promised. All service questions were answered to my satisfaction. During wait time information was discussed, and demo was given of a potential "next" car purchase/lease. In general, a very professional visit.

6/10/2025

James, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Taylor H|2024 Chevrolet Equinox

Confirmed Service Customer

6/9/2025

Service member Aaron was great.

6/10/2025

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Bath Township, MI

Dan W|2014 Chevrolet Sonic

Confirmed Service Customer

6/11/2025

Aaron was super helpful and accommodating with my service request and made sure to keep me informed at every step of the way. Got in and out quick with the help of the courtesy shuttle too. Thanks ya'll!

6/11/2025

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

LANSING, MI

Eison S|2021 Chevrolet Equinox

Confirmed Service Customer

6/11/2025

My experience was so amazing, staff were nice , friendly and assisted me regarding some question especially Nina, front desk and the billing there service was wonderful

6/11/2025

Eison, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Vincent C|2017 Chevrolet Malibu

Confirmed Service Customer

6/11/2025

It started as a replacement of a part. I had to find out my part arrived 3 days prior. Turned out the part did not need replacement and the cost was almost double for the repair. Felt like a bait and switch.

6/11/2025

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to our General Manager, Joe Rodriguez, at 517-374-0900 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

LANSING, MI

Heidi M|2022 Chevrolet Trailblazer

Confirmed Service Customer

6/11/2025

I always have a great experience there and the staff is alway friendly and helpful to assist me.

6/11/2025

We want all our clients to have a comfortable and stress-free experience with us! It's awesome to hear about your recent visit with our team! Feel free to reach out to us if you need anything. Thank you, and have a fantastic day!

Business Response

LANSING, MI

Robert C|2018 Chevrolet Equinox

Confirmed Service Customer

6/11/2025

All went well

6/11/2025

Hi there! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Thank you, and have an awesome day!

Business Response

LANSING, MI

Terina W|2023 GMC Terrain

Confirmed Service Customer

6/11/2025

Everyone that I’ve encountered there is professional and friendly.

6/11/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with our team! If you have any further needs, please don't hesitate to reach out! Thanks again, and have a wonderful day!

Business Response

JACKSON, MI

Theodore K|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/11/2025

The entire team was great. From sales to finance. Great guys.

Mitchell Sparks

6/12/2025

Theodore, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LANSING, MI

Jennifer Z|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

6/11/2025

Went in for an oil change and a tire repair. They were fas and curtious.

6/12/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LANSING, MI

Mark J|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

6/12/2025

Feldman Chevy continues to exceed my expectations.

6/12/2025

Hi, we're so glad to hear that we were able to go above and beyond your expectations! If you have any further needs, please give us a call. We're always happy to help! Thank you for your review, and have a fantastic day!

Dennis H|2025 Chevrolet Silverado 1500

Confirmed Service Customer

6/12/2025

Fast professional help and pleasant experience

6/13/2025

Dennis, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Mason, MI

Heidi H|2018 Chevrolet Equinox

Confirmed Service Customer

6/13/2025

Didn’t put the oil cap back on, blew oil all over everything

6/20/2025

Heidi, we regret to hear that you had this experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Business Response

SAINT JOHNS, MI

Karen P|2025 Chevrolet Traverse

Confirmed Sales Customer

6/15/2025

Great experience.

Jacob Lederman

6/16/2025

Hi there, we're happy to hear we could provide you with a great experience! Thank you for taking the time to leave us this response; have an awesome day!

Business Response

EATON RAPIDS, MI

Dana B|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

6/16/2025

Awesome job well done

6/16/2025

Hello! We're so glad to hear we could help you out! Thanks so much for leaving us this great review, we hope you have an awesome day!

Business Response

LANSING, MI

Donovan J|2021 Chevrolet Trailblazer

Confirmed Service Customer

6/17/2025

Good

6/18/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

LANSING, MI

Tiayanna R|2018 Chevrolet Equinox

Confirmed Service Customer

6/12/2025

Very quick. Nina Foster was great!

6/13/2025

Tiayanna, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Patricia G|2022 Chevrolet Equinox

Confirmed Service Customer

6/15/2025

You had my vehicle for 3 days and it still.has the same problem you said you repaired

6/20/2025

Patricia, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to our General Manager, Joe Rodriguez, at 517-374-0900 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

LANSING, MI

Brandan H|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

6/17/2025

Oil change and brakes changed

6/17/2025

Hello, we are glad we could help! Feel free to reach out to us if you need anything. Thank you for your review, and have a wonderful day!

Business Response

MICHIGAN CTR, MI

Erin V|2019 Chevrolet Equinox

Confirmed Service Customer

6/17/2025

Service was great!

6/17/2025

Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

Business Response

GRAND LEDGE, MI

Shawn K|2015 Chevrolet Cruze

Confirmed Service Customer

6/17/2025

Basic oil change, in & out in a timely manner

6/17/2025

Shawn, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing and we hope to see you again soon!

Business Response

LANSING, MI

Gail S|2020 Chevrolet Equinox

Confirmed Service Customer

6/17/2025

excellent work.

6/17/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing! It's great to hear we could provide you with an excellent experience! If you ever need anything else from us, please feel free to give us a call or stop by. Thanks again, and have an awesome day!

Business Response

CHARLOTTE, MI

Stacy P|2025 Chevrolet Suburban

Confirmed Sales Customer

6/18/2025

You didn’t have what I wanted on the lot but Josh helped me find something I liked even more than what I thought

Joshua Bendall

6/18/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing! We're happy to hear we could help you out! Thank you for highlighting our team member Josh, who helped make your experience go smoothly! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MASON, MI

Mina W|2025 Chevrolet Equinox

Confirmed Service Customer

6/18/2025

Great experience

6/18/2025

Hi! We're so glad to hear we could provide you with a great experience! If you have any further questions, please don't hesitate to reach out! Thank you, and have an awesome day!

Glenn M|2016 Chevrolet Equinox

Confirmed Service Customer

6/18/2025

All dealership personnel were very courteous and respectful. Service on my vehicle was completed as promised.

6/19/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

OKEMOS, MI

Lisa J|2019 Chevrolet Cruze

Confirmed Service Customer

6/17/2025

Reliable, fast and very nice people

6/18/2025

Lisa, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

LANSING, MI

Lynette N|2024 Chevrolet Trailblazer

Confirmed Service Customer

6/18/2025

It was all great, friendly and professional.

6/18/2025

Lynette, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

LANSING, MI

Jessica H|2025 Chevrolet Equinox EV

Confirmed Sales Customer

6/18/2025

Orlando and Zac were both great. They helped answer all my questions and concerns that I had. Everyone there were very polite and welcoming. Definitely will continue to shop here. I love my new car.

Orlando Medina

6/18/2025

Hi there, congratulations on your new vehicle! We set high expectations for ourselves so it’s awesome to hear you had a great experience! Thank you for taking the time to highlight our team members Orlando and Zac, who helped you out! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, and have a wonderful day!

Business Response

LANSING, MI

Jason H|2024 Chevrolet Equinox

Confirmed Service Customer

6/19/2025

Everything went very well. Side note your salespeople have to be going insane having to listen to that hgtv show on loop all day long.

6/19/2025

Hi there! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you for your response, and have a great day!

Business Response

GRAND LEDGE, MI

Gregory F|2014 Chevrolet Impala

Confirmed Service Customer

6/19/2025

Mark was excellent with the service write up and communication of what services I needed to have completed June 18th. Greg

6/20/2025

Gregory, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! We hope to see you soon!

Business Response

EAST LANSING, MI

Thomas B|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

6/19/2025

Fast friendly service every time I come in for work on mt Silverado. Thanks!

6/20/2025

Thomas, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Brendan B|2021 Chevrolet Colorado

Confirmed Service Customer

6/21/2025

Everyone was very friendly and welcoming. And my service was completed quickly

6/23/2025

Brendan, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

LANISNG, MI

Karen P|2023 Chevrolet Equinox

Confirmed Service Customer

6/23/2025

Everything was prompt and professional. Our service writer was awesome. He represents the Feldman Brand to perfection. Our salesman, Richard Iding is also a great asset to your dealership. We appreciate all the fine service through the years that Feldman has provided.

6/23/2025

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you for highlighting our team member Richard, who has helped make your time with us so positive! If you ever need anything else from us, please feel free to give us a call or stop by. Thanks again, and have an awesome day!

Business Response

GRAND LEDGE, MI

Keith W|2023 Chevrolet Traverse

Confirmed Service Customer

6/23/2025

Always friendly atmosphere and knowledgeable service representative, Aaron. Aaron makes the dealership experience better considering I’m spending money on repairs.

6/23/2025

We're happy to hear you found our staff to be so knowledgeable and helpful! Thank you for your positive comments about Aaron, who made your experience a positive one! We sincerely value your business and hope you have an awesome day!

Business Response

LANSING, MI

Gena S|2025 Chevrolet Trax

Confirmed Service Customer

6/23/2025

Scheduling my service appointment was a smooth and quick process. Upon arrival, Aaron greeted me and went over my service details to make sure I was aware of what it entailed. He made sure I didn’t have questions before showing me to the waiting area. I was checked on during my wait. Once my service was completed, Aaron personally went over the details again and made sure I left with having any questions answered. He walked me to the checkout area, thanked me and showed me where my car was parked. Another pleasant experience with Aaron, the service department, and Feldman Chevrolet.

6/23/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing! We sincerely appreciate your wonderful response about our team member Aaron, who helped make your experience go smoothly! If you have any further questions, please give us a call. We're always happy to help! Thanks again, and have a great day!

Business Response

PORTLAND, MI

Rick B|2021 Chevrolet Equinox

Confirmed Service Customer

6/24/2025

Every rep was very helpful and expressing my questions was met with courtesy and detail, great experience!

6/24/2025

We're so glad to hear you found our staff to be so knowledgeable and helpful! . If there's anything further we can do for you, we're happy to help! Thank you for leaving a response, and have a fantastic day!

Business Response

HASLETT, MI

Torrey H|2024 Chevrolet Equinox EV

Confirmed Service Customer

6/24/2025

Cam is great, always makes sure my vehicles are taken care of :)

6/24/2025

Hello! It's great to hear we could help you out! Thank you for highlighting our team member Cam, who made your experience such a positive one! Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

LANSING, MI

Torry G|2026 Chevrolet Equinox

Confirmed Sales Customer

6/25/2025

Marcus was the best salesman i've ever had. Moe helped immensely too. Both went above and beyond to make thus a smooth and enjoyable purchase. I came back and bought a 2nd car from them both for my daughter!

Marcus Brown

6/25/2025

Torry, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Lisa R|2019 Chevrolet Equinox

Confirmed Service Customer

6/25/2025

Felt like family

6/25/2025

Lisa, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Kenneth H|2026 Chevrolet Equinox

Confirmed Sales Customer

6/26/2025

I had a great experience, Aliana did a amazing job!

Alaina Solitro

6/26/2025

Hi! We're so glad to hear about your great experience with our team member Alaina! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have an awesome day!

Business Response

LANSING, MI

Kim S|2019 Chevrolet Traverse

Confirmed Service Customer

6/28/2025

Cameron is always polite and explains everything

6/30/2025

Kim, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing - Service. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LANSING, MI

James T|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

6/29/2025

Cameron treats you like family

6/29/2025

Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

Business Response

LANSING, MI

Joseph W|2020 Chevrolet Suburban

Confirmed Service Customer

6/29/2025

Fast service. Friendly staff

6/29/2025

Joseph, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

EAST LANSING, MI

Pamela W|2022 Chevrolet Equinox

Confirmed Service Customer

6/30/2025

Cameron Spiece gave outstanding service and discussed options for my oil change and made the experience one of the best. I will continue to use him as my specialist. Cameron is a pleasure to work with and is very professional and kind. Thank you, Cameron.

7/1/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

Business Response

LANSING, MI

Amie G|2022 Chevrolet Traverse

Confirmed Service Customer

6/30/2025

It was an easy process dropping my car off for my oil change. The communication was excellent.

7/1/2025

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Lansing, MI

Skylar M|2026 Chevrolet Equinox

Confirmed Sales Customer

6/30/2025

I was immediately greeted by Clayton who was extraordinary in listening to what I was looking for and helping me find that perfect match. Kris was also amazing in helping with the numbers

Clayton Kennedy

7/1/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

LANSING, MI

Melissa D|2020 Chevrolet Equinox

Confirmed Service Customer

6/30/2025

Great service; however, the hourly rate is pricey.

6/30/2025

Hi, thank you for your kind review; we're happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! If you ever need anything else from us, please feel free to give us a call or stop by. Thanks again, and have an awesome day!

Business Response

LANSING, MI

Rodney P|2023 Chevrolet Equinox

Confirmed Service Customer

6/30/2025

Anita was very nice and helpful

6/30/2025

Hello! Thanks so much for your awesome response about our team member Anita! If you have any further needs, please don't hesitate to reach out! Thanks again, and have a great day!

Business Response

DEWITT, MI

Chris S|2018 Chevrolet Bolt EV

Confirmed Service Customer

6/30/2025

I appreciate the integrity of the dealership, saved me a lot of money on unnecessary repairs

6/30/2025

Hi there, thank you so much for your positive comments about Feldman Chevrolet of Lansing! We strive for 100% satisfaction, and it's great to see that was the case! Please don't hesitate to reach out if there's anything additional we can do for you. Have a wonderful day!

Business Response

DURAND, MI

Margaretta D|2025 Chevrolet Trailblazer

Confirmed Sales Customer

6/20/2025

I had a very enjoyable experience with the crew at Feldmans. Clay was very helpful, understanding, and knowledgeable

Clayton Kennedy

6/23/2025

Margaretta, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

OKEMOS, MI

Deanna B|2020 Chevrolet Trax

Confirmed Service Customer

6/21/2025

Great as always! Speedy quick and everyone is always super nice

6/23/2025

We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

EAST LANSING, MI

Andrew B|2022 Chevrolet Equinox

Confirmed Service Customer

6/23/2025

Friendly and efficient

6/23/2025

Hi there, thank you so much for your positive comments about our team here at Feldman Chevrolet of Lansing! Please let us know if there is anything else we can do for you; we're more than happy to help! Have an awesome day!

Business Response

EAST LANSING, MI

Robert C|2018 Chevrolet Equinox

Confirmed Service Customer

6/23/2025

All good.

6/23/2025

Hello! We're happy to hear we could provide you with this positive experience! Thanks for taking the time to leave a review, and have a great day!

Business Response

LANSING, MI

Monica S|2025 Chevrolet Traverse

Confirmed Service Customer

6/23/2025

As always Feldman and its employees far exceed our expectations. It’s reassuring having a very knowledgeable and experienced technician like Devin Seger to maintain our vehicle. Thank you everyone!!!

6/24/2025

We're so glad to know we have been able to exceed your expectations and really help you out! Thank you for your wonderful response about our team member Devin, who made your experience such a positive one! If you have any further needs, please don't hesitate to reach out! Thank you again, and have an awesome day!

Business Response

OWOSSO, MI

Elizabeth M|2025 Chevrolet Colorado

Confirmed Sales Customer

6/24/2025

Jamie Lepard went above and beyond to ensure I had my new vehicle when I really needed it. Even worked on her day off. Absolutely amazing customer service to her and her team!

JAMIE PRETZER

6/24/2025

Hi there, congratulations on your new vehicle! We're so glad to hear we could provide you with an awesome experience! Thank you for taking the time to highlight our team member Jamie, who helped you out! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, and have a wonderful day!

Business Response

LAINGSBURG, MI

Ross C|2024 Chevrolet Silverado 1500

Confirmed Service Customer

6/25/2025

Mark provided excellent customer service throughout my truck repair. Kind, courteous and helpful team at Feldman Lansing!

6/25/2025

We want all our clients to have a comfortable and stress-free experience with us! Thanks so much for your awesome comments about out team member Mark, who helped make your visit go smoothly! If you're ever in need of more help, please let us know! Have a wonderful day!

Business Response

HAMILTON, ON

April J|2022 Chevrolet Blazer

Confirmed Service Customer

6/30/2025

Eveyone is really nice! They let me pull in a little early which was fantastic! I did feel a little pressure to pay for some services that I wasn’t prepared for. I didn’t end up doing it. It was an oil conditioner. He said it hadn’t ever been done to my car. Then I wondered why they didn’t do it when they changed the oil when they received the car as a trade in when it was so important. Other than that I have enjoyed my experience at Feldmens! Mitch is a peach and Adam runs an extremely professional and friendly department!

7/1/2025

Thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to our General Manager, Joe Rodriguez, at 517-374-0900 so we can assist you further.

Eric A|2022 Chevrolet Equinox

Confirmed Service Customer

7/2/2025

I marked the tires for the rotation, found the rear put on the front and front put on rear, which is what I was at least hoping. But the person at the check in mentioned the right rear was put on left front and right front put on left rear type of thing for tire rotation. It would be great if they'd tell people how the service tech really dose the "rotation" at feldman.

7/2/2025

Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (517) 374-0900.

Business Response

LANSING, MI

Braylon H|2022 GMC Terrain

Confirmed Service Customer

7/2/2025

Very fast and well organized my service was great!

7/2/2025

Hello! It's awesome to hear your service was completed quickly and to your satisfaction! If you're ever in need of more help, please let us know! Thank you for your response, and have a wonderful day!

Business Response

EAST LANSING, MI

William D|2025 Chevrolet Colorado

Confirmed Sales Customer

7/2/2025

Jeremy was very helpful in a dire situation. I felt my vehicle was appraised low, but I did leave with a great vehicle for daily use.

Jeremy Pastore

7/2/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing! We appreciate your response about our team member Jeremy, who could provide you with this positive experience! Please let us know if there is anything else we can do for you; we're more than happy to help!

Business Response

LANSING, MI

Timothy M|2025 Chevrolet Equinox

Confirmed Service Customer

7/2/2025

Made an appointment. For oil change. Right on schedule

7/5/2025

Timothy, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GRAND LEDGE, MI

Cynthia M|2024 Chevrolet Equinox

Confirmed Service Customer

7/3/2025

Mark Callahan greeted me immediately upon my arrival with a friendly professionalism and since he is not my regular service agent, took the time to carefully look up the needs of my car maintenance with the mileage it had and then explained everything fully to me with a good estimation of how much everything would cost. He answered all my questions and said he'd take good care of my car, which he did. He said everything would take about 1 1/2 hrs of work time and he was right on the clock with that. He then went over all the work that had been done and let me know that everything was in good shape. As an added bonus, my total cost was several dollars under his original estimation! I felt very good about my experience with Mark and I drove off the lot with full confidence that my car had been serviced just as it needed to be. I also want to thank the staff members I encountered on my way to the waiting area who greeted me and asked if I needed anything while I was waiting for my car. This dealership always has a nice, friendly and helpful atmosphere. Thank you Mark and Feldman for another very good customer experience! I appreciate it!

7/6/2025

Cynthia, thank you for taking the time to leave a review for us at Feldman Chevrolet of Lansing. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

LANSING, MI

Kristin C|2023 Chevrolet Blazer

Confirmed Service Customer

6/30/2025

Nina was very helpful and friendly. She noticed very quickly that my radiator was leaking and let me know that the technicians would check it out for me. I did need a new radiator (GM paid for this repair), and Nina was very efficient in getting a loaner vehicle ready for me.

7/1/2025

Kristin, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DEWITT, MI

Bryan L|2021 Chevrolet Tahoe

Confirmed Service Customer

7/2/2025

The only place I take my vehicle's

7/2/2025

Thank you for choosing Feldman Chevrolet of Lansing as your first choice for your automotive needs! Please don't hesitate to reach out to us if there's anything more we can do! Thanks again, and have a great day!

Business Response

OKEMOS, MI

Jason B|2017 Chevrolet Impala

Confirmed Service Customer

7/2/2025

Zackory was very friendly and provided superb customer service. I would definitely return for future service to my vehicle.

7/2/2025

Hi there! Thanks so much for your awesome comments about our team member Zackory, who helped make your experience go smoothly! If you're ever in need of more help, please let us know! Thanks again, and have a great day!

Business Response

TOLEDO, OH

Don F|2026 Chevrolet Equinox

Confirmed Sales Customer

7/2/2025

Amber was very helpful......she went over the vehicle & showed us all the features, very pleasant got the job done.

Amber Baker-Zakala

7/2/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thank you for highlighting our team member Amber, who helped make your visit such a positive one! If you ever need anything else from us, please feel free to give us a call or stop by. Have a wonderful day!

Business Response

JACKSON, MI

Matthew R|2025 Chevrolet Blazer

Confirmed Service Customer

7/3/2025

Great job, I’m very happy with the service.

7/6/2025

Matthew, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LANSING, MI

Robert M|2025 Chevrolet Suburban 1500

Confirmed Service Customer

7/5/2025

Fast and quality service

7/7/2025

Robert, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Feldman Chevrolet of Lansing and we hope to see you again.

Business Response

LANSING, MI

Darrell W|2024 Chevrolet Equinox EV

Confirmed Service Customer

7/7/2025

The service writer did a great job, I was in and out in a hurry! Thanks for the great job!

7/8/2025

Darrell, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Gezelle O|2025 Chevrolet Traverse

Confirmed Service Customer

7/7/2025

Aaron was great and the service was good.

7/8/2025

We're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

Business Response

Lansing, MI

Kelly J|2025 Chevrolet Equinox EV

Confirmed Sales Customer

7/3/2025

The salesman Barry Dickson was great, very friendly and knowledgeable. Kris Dowdy sales manager was able to make the numbers right to make the deal happen. Finance guy Zac Bertossi got me a great rate and made the paperwork smooth and quick.

Barry Dickson

7/6/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Lisa J|2019 Chevrolet Cruze

Confirmed Service Customer

7/4/2025

As always great service by wonderful people, actually ended up paying less than expected

7/7/2025

Lisa, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Linda S|2020 Chevrolet Trax

Confirmed Service Customer

7/7/2025

Helpful information, polite, ptofessional service, excellent.

7/8/2025

Linda, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing and we hope to see you again soon!

Business Response

MASON, MI

Krista L|2025 Chevrolet Equinox

Confirmed Service Customer

7/7/2025

Well brought the car in twice now and back hatch lights come on randomly. Waited on part 21 days. Also had brake sensor replaced. Everyone is nice but it is still not fixed. The lights started coming on again starting July 4 and last night on and off all night again, Beginning to lose faith in Gm car. I have reached out again to Cameron today and Clay my sales person. Right now I am super frustrated. I have bought 5 new cars in my lifetime and never had this much trouble or problems. I know it is not your employees fault but losing faith.

7/8/2025

Krista, thank you for taking the time to leave us feedback about your experience with us. Our General Manager, Joe Rodriguez would really like to speak with you more regarding this matter. Please reach out to us at (517) 374-0900. We look forward to hearing from you.

Business Response

MORRICE, MI

Michael T|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/7/2025

Jeremy was extremely helpful and got a good deal put together quickly

Jeremy Pastore

7/8/2025

Michael, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GROSSE ILE, MI

Kimberly H|2024 Chevrolet Equinox

Confirmed Service Customer

7/7/2025

The staff was great, but it shouldn’t take an hour and half for an oil change, especially with having an appointment. I was on time and yet I was told that is just how it is!

7/12/2025

Kimberly, we regret to hear that you had this experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our General Manager, Joe Rodriguez, at 517-374-0900 .

Business Response

LANSING, MI

Philip B|2019 Chevrolet Traverse

Confirmed Service Customer

7/8/2025

Service appointment. Got right in, service advisor excellent. Work done in appropriate time while waiting.

7/8/2025

Hello! We're happy to hear we could help you out! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a great day!

Business Response

LANSING, MI

Courtney M|2020 Chevrolet Equinox

Confirmed Service Customer

7/8/2025

I arranged to have your shuttle service pick me at 3:00pm to bring me back to your service department once my service was complete. At 3:02pm I called to confirm the driver was on their way. I was put on hold while the CSR checked. I was on hold so long the phone automatically kicked me to a voicemail. I called back at 3:06pm to be transferred again to the service department. At that point I learned the driver chose to go to lunch but never made arrangements to have me picked up. I was finally picked up by Zack from the service department at 3:30pm. When he picked me up he told me the regular driver wasn't there so they had someone fill in. I would recommend letting the fill in driver know what happened so this doesn't happen to someone else in the future, or don't offer a shuttle service if the regular driver is off.

7/8/2025

Hi, thank you for your kind review; we're happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! Please let us know if there is anything else we can do for you; we are more than happy to help! We sincerely value your business and hope you have a wonderful day!

Business Response

GRAND LEDGE, MI

Rick S|2010 Buick Enclave

Confirmed Service Customer

7/8/2025

My power steering unit wasn’t check I checked it this morning and it’s low fluid.

7/8/2025

Hi, it is disappointing for us to hear that your experience was anything less than great. Please contact us at (517) 374-0900 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Business Response

LANSING, MI

Michelle M|2020 Chevrolet Trax

Confirmed Service Customer

7/8/2025

Very helpful

7/8/2025

Hi! It's great to hear we could help you out! Thank you for taking the time to leave this review, we hope you have an awesome day!

Business Response

LANSING, MI

Baemeisha G|2025 Chevrolet Traverse

Confirmed Sales Customer

7/9/2025

This is our 3rd time using your dealership each time has been an easy seamless process and you value your customers time and business. Staff is always professional and nice!! I’ve had nothing but great experiences with your dealership!!! Shout out to Clay for all his hardwork on getting me my 1st new vehicle with everything i wanted and he went above and beyond for us!! We greatly appreciate you!! I will definitely recommend you to others.

Clayton Kennedy

7/9/2025

Hi there, congratulations on your new vehicle! We're so glad that we were able to go above and beyond your expectations! Thanks so much for highlighting our team member Clay, who helped make your experience such a positive one! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let us know how we did! Have a great day!

Business Response

KALAMAZOO, MI

Mark D|2017 Chevrolet Traverse

Confirmed Service Customer

7/9/2025

Quick diagnosis and attention to matter.

7/9/2025

Hello! We're happy to hear that your service experience went quickly and to your satisfaction! If you have any further questions, please don't hesitate to reach out! Thank you for your review, and have a great day!

Business Response

EAST LANSING, MI

Mary F|2021 Chevrolet Equinox

Confirmed Service Customer

7/9/2025

Nina was very helpful and kind. She really seemed to enjoy her job. It is a pleasure to have someone who seems to enjoy working with the public.

7/10/2025

We appreciate your positive review about your recent experience with us! Thank you for highlighting our team member Nina, who helped make your visit go smoothly! If you have any further questions, please give us a call. We're always happy to help! Have an awesome day!

Business Response

LANSING, MI

Daniel N|2022 GMC Canyon

Confirmed Service Customer

7/8/2025

Zach, the service agent that helped me, was super great to work with. He was knowledgeable about what the issue could be when I brought the truck in and assured me that they would get it taken care of as quickly as possible. He told me at check in that the diagnostic turn around is typically 24 hours. I received a phone call that same day saying they discovered the problem and should be able to get it wrapped up before the end of the day. He spoke with the technician who was performing the work and called me back about an hour later saying that the work had been completed. Overall experience was a great one at this location and I would definitely come back again.

7/8/2025

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you for highlighting Zack, who made your experience such a positive one! If you're ever in need of more help, please let us know! Thank you again, and have a wonderful day!

Business Response

WILLIAMSTON, MI

Kathryn J|2022 Chevrolet Equinox

Confirmed Service Customer

7/9/2025

The main reason I return to you for service is due to the attention and knowledge your service group provides. It’s been easy to have a conversation with Aaron! I have never had a question go unanswered!

7/9/2025

We want all our clients to have a stress-free experience with us! We're so glad to here this has been the case! Thank you for highlighting our team member Aaron, who has helped make your visits go smoothly! If you ever need anything else from us, please feel free to give us a call or stop by. Thanks again, and have an awesome day!

Business Response

LAINGSBURG, MI

Raymond W|2022 Chevrolet Traverse

Confirmed Service Customer

7/10/2025

They were friendly, punctual, and helpful

7/10/2025

Hello! Thanks so much for your wonderful response about our staff here at Feldman Chevrolet of Lansing! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience! If you're ever in need of more help, please let us know. Thanks again, and have a great day!

Business Response

LANSING, MI

Ashley P|2025 Chevrolet Trax

Confirmed Service Customer

7/10/2025

Customer service was great and service was prompt! Aaron was top tier. Give that man a raise

7/10/2025

Hi there, we're very happy to have provided you with such a positive experience! Thank you for taking the time to highlight our team member Aaron, who helped make your visit a great one! If you have any further questions, please give us a call. Have a fantastic day!

Business Response

BROOKLYN, MI

Tracy D|2023 Chevrolet Blazer

Confirmed Service Customer

7/10/2025

Nice new building however no tv in waiting room yet. Service was great and completed under time promised. Staff incredibly friendly

7/10/2025

Hi, we're so happy to read such a great review about Feldman Chevrolet of Lansing! Our team strives to deliver a positive experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thank you, and have a wonderful day!

Business Response

LANSING, MI

Doris F|2023 Chevrolet Blazer

Confirmed Service Customer

7/10/2025

Got appointment on Sunday online for the next day Monday, Mark in service was very nice and talked to his boss and got me right in, 1 1/2 hrs later it was done, highly recommended Feldman.

7/10/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing! It's great to hear we could help you out! We sincerely appreciate your kind comments about our team member Mark, who made your experience a positive one! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Robert R|2021 Chevrolet Blazer

Confirmed Service Customer

7/11/2025

Nice new building

7/11/2025

Hi there, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

David A|2020 Chevrolet Equinox

Confirmed Service Customer

7/11/2025

The staff, especially Aaron, did a great job! Your sales team could take some lessons from the service team.

7/11/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thank you for highlighting our team member Aaron, who helped make your visit a great one! If you have any further needs, please give us a call. We're always happy to help! Have an awesome day!

Business Response

LANSING, MI

Jason L|2018 Chevrolet Cruze

Confirmed Service Customer

7/11/2025

Great service

7/11/2025

Hello! We're happy to hear about your great service experience! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a wonderful day!

Business Response

DEWITT, MI

Monica S|2025 Chevrolet Traverse

Confirmed Service Customer

7/11/2025

As always our service was outstanding! Shout out to Aaron the service writer and Devin the service technician. They made our experience great and put our minds at ease knowing we were being well taken care of. Generally people do these surveys when they’re upset and want to voice their negative views, but we think it’s just as important if not more so, to share the positive so those involved can be commended for doing a great job!!

7/11/2025

Wow, it's experiences like yours that really keep us motivated! Thanks so much for your positive comments about our team members Devin and Aaron, who helped you out! If you're ever in need of more help, please let us know! Thank you again, and have a fantastic day!

Business Response

OWOSSO, MI

David K|2026 Chevrolet Equinox

Confirmed Sales Customer

7/14/2025

It was the best experience we've ever had buying a new car

Jacob Lederman

7/14/2025

Hello, congratulations on your new vehicle! It's experiences like yours that really keep us motivated! Please let us know if there is anything else we can do for you; we're more than happy to help! Thank you for leaving us this response, and have an awesome day!

Business Response

LANSING, MI

Lawanda G|2026 Chevrolet Equinox

Confirmed Sales Customer

7/14/2025

Listen to customer needs

Jeremy Pastore

7/15/2025

Lawanda, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Kayla S|2026 Chevrolet Equinox

Confirmed Sales Customer

7/14/2025

It was a fast and smooth transaction.

Jeremy Pastore

7/15/2025

Kayla, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Deb N|2024 Chevrolet Trax

Confirmed Service Customer

7/14/2025

Aaron was absolutely wonderful. The waiting room is an overstimulating nightmare. Between the TV, sales music, horribly bright environment and everyone constantly walking in front of you, it was miserable. Someone who drove my car put the seat back so I fell into my car again this time. I'm extremely tired of that happening. Why can't they put it back where it was, or even close to it? That would be safer for me.

7/19/2025

Deb, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to our General Manager, Joe Rodriguez, at 517-374-0900 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

LANSING, MI

Robert F|2019 Chevrolet Trax

Confirmed Service Customer

7/10/2025

Great new building for service is awesome! In and out really quick

7/11/2025

Hi there, we're happy to hear we could get your service completed quickly and to your satisfaction! Thank you so much for your feedback about our building! We sincerely value your business and hope you have a wonderful day!

Business Response

HASLETT, MI

Adriana E|2017 Chevrolet Traverse

Confirmed Service Customer

7/11/2025

Is good

7/11/2025

Hi! We're glad to hear we could provide you with a positive experience! Thank you for leaving us a review, and have a great day!

Business Response

LANSING, MI

Brian H|2018 Chevrolet Colorado

Confirmed Service Customer

7/11/2025

Aaron, the service writer did a great job coordinating and expediting the job. Not easy trusting people these days, and with the HIGH cost of dealership service it is even more difficult to feel good about letting someone work on vehicles, but Aaron and the mechanic worked together to get to the root cause of the issue on my truck. Thank you

7/14/2025

Brian, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

Lorenzo H|2023 Chevrolet Silverado 1500

Confirmed Service Customer

7/14/2025

It was amazing. Knowing how stressful it is when your vehicle brakes down. The service team made sure and made me feel at ease with their knowledge and experience the job was going to get done correctly.

7/14/2025

We want all our clients to have a comfortable and stress-free experience with us! Thank you for taking the time to let us know how we did! If you ever need anything else from us, please feel free to give us a call or stop by. Have a wonderful day!

Business Response

LANSING, MI

Joshua B|2025 Chevrolet Trax

Confirmed Sales Customer

7/17/2025

Mitch was great

Mitchell Sparks

7/17/2025

Hello! Thank you for highlighting our team member Mitch, who helped make your experience a great one! Please don't hesitate to reach out if there's anything additional we can do for you. Have an awesome day!

Business Response

LANSING, MI

Sally B|2020 Chevrolet Malibu

Confirmed Service Customer

7/18/2025

It was and always has been a great experience.....from check in to check out.

7/18/2025

It's experiences like yours that really keep us motivated! We strive for 100% satisfaction, and it is great to see this has been the case! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you for leaving us this review, and have an awesome day!

Business Response

LANSING, MI

Hobart S|2024 Chevrolet Equinox

Confirmed Service Customer

7/17/2025

Fast, friendly service. The car wash was questionable, but the work I paid for was outstanding.

7/18/2025

Hello, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a positive experience. If there's anything further we can do for you, we are happy to help! Thank you again, and have a great day!

Business Response

LANSING, MI

Lynanne C|2025 Chevrolet Equinox

Confirmed Service Customer

7/14/2025

Good experience. Short wait in new building.

7/15/2025

We appreciate your positive review about your recent experience with us! We hope to see you soon!

Business Response

DEWITT, MI

Cathy B|2024 Chevrolet Equinox

Confirmed Service Customer

7/15/2025

Camron was great. Let me know how many free oil changes I had left and what scheduled maintenance was due. Loved the new building. Walking directly into the waiting room with water and coffee provided. As usual helpful, friendly staff.

7/15/2025

We want all our clients to have a comfortable and stress-free experience with us! Thank you for taking the time to highlight our team member Camron, who helped make your visit go smoothly! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

Business Response

IONIA, MI

Gary W|2015 Chevrolet 2500HD Silverado

Confirmed Service Customer

7/18/2025

Excellent service

7/18/2025

Hi! We're happy to hear about your excellent experience here at Feldman Chevrolet of Lansing! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DIMONDALE, MI

Donna M|2009 Chevrolet Traverse

Confirmed Service Customer

7/19/2025

Since I bought my 2009 Traverse from Bud Kouts (now Feldman) I have had nothing but good service no matter which service I was there for, be it an oil change or new tires or repair.

7/21/2025

Donna, thank you for choosing Feldman Chevrolet of Lansing as your first choice for all your automotive needs! We look forward to your next visit! Take care!

Business Response

LANSING, MI

Erika R|2022 Chevrolet Trailblazer

Confirmed Service Customer

7/19/2025

Smooth and seamless transaction. Aaron was great to work with and very knowledgeable.

7/21/2025

Erika, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing - Service! We hope to see you soon!

Business Response

DEWITT, MI

Aaron F|2022 Chevrolet Trailblazer

Confirmed Service Customer

7/21/2025

The new showroom and awaiting area is really nice.

7/22/2025

Aaron, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

PORTLAND, MI

Jordan R|2023 Chevrolet Blazer

Confirmed Service Customer

7/28/2025

I was there for 40 mins and greeted nicely by everyone but Nina I believe was her name helped me and got me outta there in a great time.

7/23/2025

Jordan, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

LANSING, MI

Victoria C|2025 Chevrolet Blazer

Confirmed Sales Customer

7/22/2025

Less painful than I thought it would be leasing a new car

RICHARD IDING

7/22/2025

Hi! Congratulations on your new vehicle! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience! If you're ever in need of more help, please let us know! Thank you, and have an awesome day!

Business Response

LANSING, MI

Karen Z|2022 Chevrolet Trailblazer

Confirmed Service Customer

7/18/2025

I made a service appointment and asked for an oil change while I was there. I was not an oil change appointment asking for service.

7/18/2025

Hi there, we regret to hear that your experience with us was not a more positive one. If you are willing to give us another chance, please contact us at (517) 374-0900 so we can understand your situation better in order to try and turn your experience around. Thank you, and have a great day.

Business Response

EVART, MI

Rose S|2025 Chevrolet Equinox EV

Confirmed Sales Customer

7/21/2025

ABZ was great to work with.

Amber Baker-Zakala

7/22/2025

Rose, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing and we hope to see you again soon!

Business Response

SAINT LOUIS, MI

Michael M|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/21/2025

Great

Clayton Kennedy

7/22/2025

Michael, we are glad we could help! We look forward to your next visit! Take care!

Business Response

MASON, MI

Mary S|2025 Chevrolet Equinox

Confirmed Service Customer

7/21/2025

I was hugely disappointed to need a new transmission in my brand new car. But, the service was handled in an excellent manor. Aaron is great at updates and communication in general.

7/22/2025

Mary, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Brianna W|2021 Chevrolet Malibu

Confirmed Service Customer

7/21/2025

I always enjoy working with Camron. Even though the situation itself dealing with car issues isn't ideal, he takes the time to explain the issues and how to resolve them.

7/22/2025

Brianna, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MASON, MI

Sarah G|2026 Chevrolet Equinox

Confirmed Sales Customer

7/22/2025

We leased 2 vehicles and had an excellent experience. The sales team was responsive, transparent, and listened to our needs. We are extremely satisfied and highly recommend Feldman.

JAMIE PRETZER

7/23/2025

Sarah, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

EAST LANSING, MI

Michael H|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/23/2025

Great experience! Josh Bendall is a top notch salesperson, very helpful, and friendly. We have purchased many vehicles through Josh over the years and now he’s even helping my kids make new purchases. My family is loyal to the Chevy brand, and we will continue to be, but we are even more so to Josh as he has never failed to deliver on his promises which is why we followed him from his previous employer to Feldman Chevrolet

Joshua Bendall

7/23/2025

Wow! It's responses like yours that really keep us motivated! We always strive to provide top quality service to every guest, and are pleased to hear that has been the case! Thank you for highlighting our team member Josh, who's helped make your experiences so great! If you're ever in need of more help, please let us know! Thanks again, and have an awesome day!

Business Response

LANSING, MI

Barbara A|2017 Chevrolet Tahoe

Confirmed Service Customer

7/22/2025

Said it would be washed. Did not wash it. Same thing last time happen did not wash it. And they keep my lugnut lock tool. I had to go back in garage to fix it and get it last oil change.

7/22/2025

Here at Feldman Chevrolet of Lansing, we strive for excellence, and are disappointed to hear that you received anything less. We would like the opportunity to make this up to you. Please contact our manager at (517) 374-0900 so we can help make your experience a positive one. Thank you, and we look forward to hearing from you.

Lord-Jetanie K|2022 Chevrolet Traverse

Confirmed Service Customer

7/22/2025

I liked my service representative and he seemed to know my exact issue with my vehicle when I was describing it.

7/22/2025

Hi there, thank you for your kind words and this wonderful review! We're so glad to hear we could help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Lansing, MI

William M|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

7/22/2025

Very friendly staff

7/22/2025

Hello! Thanks so much for your review about our team here at Feldman Chevrolet of Lansing! We're glad to hear we delivered such a positive experience. If there's anything further we can do for you, we're happy to help! Thanks again, and have a great day!

Business Response

LESLIE, MI

Nicholas S|2025 Chevrolet Equinox EV

Confirmed Sales Customer

7/22/2025

Tristan was great to deal with!

Tristan Saloma-Chamberlain

7/23/2025

Nicholas, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing and we hope to see you again soon!

Business Response

DEWITT, MI

Carol D|2020 Chevrolet Equinox

Confirmed Service Customer

7/29/2025

Great service

7/23/2025

Carol, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing and we hope to see you again soon!

Business Response

LANSING, MI

Peter G|2024 Chevrolet Trailblazer

Confirmed Service Customer

7/22/2025

Love the place the people are awesome

7/23/2025

Peter, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Lansing, MI

Dirk W|2025 Chevrolet Traverse

Confirmed Sales Customer

7/28/2025

Great experience and very friendly

Marcus Brown

7/28/2025

Hi! It's awesome to hear we could provide you with this great experience! Thank you for taking the time to leave this positive response about our team! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

Business Response

LANSING, MI

Jessica G|2026 Chevrolet Traverse

Confirmed Sales Customer

7/28/2025

Nothing but GREAT thing to say about everyone involved in my purchase!!!

Jacob Lederman

7/28/2025

Hi there, congratulations on your new vehicle! We're so glad to hear we could provide you with a great experience! If there's anything further we can do for you, we're happy to help! Thank you for your review, and have a wonderful day!

Business Response

LANSING, MI

Eleanor S|2026 Chevrolet Trailblazer

Confirmed Sales Customer

7/25/2025

Was treated well staff very helpful specially Jamie.

RICHARD IDING

7/25/2025

Eleanor, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing. If you have any further questions, please give us a call. We're always happy to help!

Business Response

DEWITT, MI

John S|2023 Chevrolet Equinox

Confirmed Service Customer

7/25/2025

The new facility is great. Spacious, bright and welcoming. Nice to see a real " showroom". The service advisors' area is also exceptional.

7/25/2025

John, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

HASLETT, MI

Dennis M|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

7/29/2025

It was ok, the person that was changing my tire act like he didn't care how he handle the new, tire drop it in the dirt , had to keep getting help from some one else. When you pay alot of money for a truck you want it we'll taken care of. I really like Feldman Chevrolet, I will be back.

7/31/2025

Dennis, thank you so much for your positive comments about Feldman Chevrolet of Lansing! If you have any further questions, please give us a call. We're always happy to help!

Business Response

JACKSON, MI

Gary B|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

7/30/2025

I had to bring my truck back 1 week after an oil change and 15,000 mile maintenance. The check engine light came on. It was a Evap code. They fixed it but I think it had to do with the 15,000 mile check up.

7/31/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WHITMORE LAKE, MI

Philip K|2019 Chevrolet Equinox

Confirmed Service Customer

7/30/2025

When I dropped off the vehicle the service department was unorganized. There were 4 service people but no one came to help me. There were no other cars in line. Finally, after 10 minutes one came over and asked who's helping. I said no one. He finally got me checked in. After I waited 3 hours for an estimate call, I called service. Waited several minutes again. I was then told that it would take 24 hours for an estimate, first time I was told that. While trying to get ahold of service for an update, I was repeatedly put on hold. I waited for many minutes. I called back for the 3rd time and politely complained that no one in service was picking up my call. Only then did someone pick after transferring. Very, Very disappointing. This is not the service I am accustomed to as a long time Chevrolet customer. The car was repaired correctly though.

7/31/2025

Hi there, we regret your most recent visit with us was not up to the standards we strive for. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (517) 374-0900 so we can discuss your experience further. We look forward to hearing from you.

Sean W|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/30/2025

Great service

7/30/2025

Hi there, we're so glad to hear we could provide you with a great service experience! Thanks for taking the time to let us know how we did! Have a wonderful day!

Business Response

DEWITT, MI

Lillian S|2015 Chevrolet Traverse

Confirmed Service Customer

7/30/2025

Amazing as always! The service guy Cam always does an amazing job and is very informative for me!

7/30/2025

Wow, we're glad you had such an awesome experience with us! Thank you for highlighting our team member Cam, who helped you out! Please let us know if there is anything else we can do for you; we're more than happy to help! Have a great day!

Business Response

RIVES JCT, MI

Leslie W|2025 Chevrolet Traverse

Confirmed Sales Customer

7/31/2025

I loved working with Elaina and the team at Feldman. Everyone was extremely professional and helpful and would recommend Feldman to others looking for a new car.

Alaina Solitro

7/31/2025

Hello, we strive for 100% satisfaction, and it's great to hear that was the case! Thank you for highlighting our team member Elaina, who helped make your experience such a positive one! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to leave this response, and have a wonderful day!

Business Response

EAST LANSING, MI

Wyatt M|2026 Chevrolet Equinox

Confirmed Sales Customer

7/31/2025

Alaina took great care of me in the process of buying my first car. She made herself available to take the time to answer any questions I had along the way and ensure I was thoroughly satisfied throughout my entire experience! Will definitely be back to buy another car from Alaina!

Alaina Solitro

7/31/2025

Hi there, congratulations on getting your first car! We're so glad to hear about your positive experience! Thank you for highlighting our team member Alaina, who helped make the process go smoothly! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, have a great day!

Business Response

CLARKSTON, MI

Matthew F|2023 Chevrolet Silverado 1500

Confirmed Service Customer

7/31/2025

Always good service.

7/31/2025

Hi there, thank you for your kind words and this wonderful review! If you're ever in need of more help, please let us know! Have a great day!

Micah H|2024 Chevrolet Trax

Confirmed Service Customer

8/1/2025

Camron get me in and out quickly! No complaints.

8/1/2025

Hi there, it's great to hear we could complete your service quickly and to your satisfaction! Thank you for highlighting our team member Camron, who helped make your experience a positive one! Please don't hesitate to reach out if there's anything additional we can do for you. Have a wonderful day!

Carmela R|2022 Chevrolet Equinox

Confirmed Service Customer

8/1/2025

I love my dealership, but I think that needs to be more communication when your vehicle is getting serviced, but I do understand that you guys are very busy but still take the time to call the man. I love going to my dealership

8/1/2025

Hello, thank you for your kind words and this wonderful review! We appreciate you taking the time to leave us this feedback! If you're ever in need of more help, please let us know! Thank you again, and have a fantastic day!

Business Response

LANSING, MI

Jeremy R|2023 Chevrolet Malibu

Confirmed Service Customer

8/1/2025

Great

8/1/2025

Hi! We're so glad to hear we could provide you with a great experience! Thank you for taking the time to leave us this response, and have a wonderful day!

Business Response

LANSING, MI

Jefferson W|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

7/28/2025

Great people great service

7/28/2025

Hello! Thanks so much for your positive response about our team! We're happy to hear we could provide you with a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have an awesome day!

Becky L|2025 Chevrolet Trax

Confirmed Sales Customer

7/28/2025

Mitch was great at explaining the features of the car.

Mitchell Sparks

7/28/2025

Becky, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

GRAND LEDGE, MI

Sandra P|2025 Chevrolet Silverado 1500

Confirmed Service Customer

7/30/2025

Very great, everyone was very great and friendly

7/31/2025

Hi! We're happy to hear we could provide you with a great service experience! Thank you for your awesome response about our team! Please don't hesitate to reach out if there's anything more we can do for you. Have a great day!

Business Response

LANSING, MI

John W|2024 Chevrolet Traverse

Confirmed Service Customer

7/30/2025

Nina was very cordial and explained everything about my car's servicing.

7/31/2025

We want all our clients to have a stress-free experience with us! Thank you for your positive comments about our team member Nina, who helped you out! If you're ever in need of more help, please let us know! Have an awesome day!

Business Response

WILLIAMSTON, MI

Sandra E|2023 Chevrolet Blazer

Confirmed Service Customer

7/30/2025

Beautiful Place and Nice Workers

7/31/2025

Hi there, thank you so much for your positive comments about Feldman Chevrolet of Lansing! We sincerely value your business and hope you have a wonderful day!

Aaron T|2024 Chevrolet Silverado 1500

Confirmed Service Customer

8/4/2025

Aaron is great to work with!!

8/5/2025

Aaron, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing. We look forward to your next visit! Take care!

Business Response

LANSING, MI

Cindy S|2016 Chevrolet Colorado

Confirmed Service Customer

8/4/2025

Everything went well. Like the New Building and Free Wash at the end of the Service Visit.

8/5/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

LANSING, MI

Dennis H|2019 Chevrolet Colorado

Confirmed Service Customer

8/4/2025

Fast

8/5/2025

Dennis, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Hi, thanks for taking the time to leave a review.

Monica S|2025 Chevrolet Traverse

Confirmed Service Customer

8/4/2025

As always, everyone done a fantastic job servicing our vehicle.

8/5/2025

Hi! It's so great to hear we could provide you with a fantastic service experience! If you have any further questions, please give us a call. We're always happy to help! Thank you, and have an awesome day!

Business Response

OWOSSO, MI

Philip B|2026 Chevrolet Equinox

Confirmed Sales Customer

8/4/2025

Outstanding service as well as sales.

Mitchell Sparks

8/5/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing! We're so glad to hear about your positive experience with our team! If you're ever in need of more help, please let us know! Have a great day!

Business Response

LANSING, MI

Dara P|2020 Chevrolet Trax

Confirmed Service Customer

8/4/2025

Aaron checked me in and was very friendly and checked in with me while I waited.

8/5/2025

Hello! Thank you for highlighting our team member Aaron, who helped make your experience go smoothly! We're always more than happy to assist you if anything else comes up. Have an awesome day!

Business Response

LANSING, MI

Rose R|2024 Chevrolet Trax

Confirmed Service Customer

8/4/2025

So friendly, I always enjoy my trip to Feldmans! The moment I pull up to the moment I leave! Thank you for the incredible service and treating my car and I right!

8/5/2025

Hello, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thanks again, and have a great day!

Business Response

EAST LANSING, MI

David H|2021 Chevrolet Equinox

Confirmed Service Customer

8/9/2025

Aaron, the service representative who assisted me, was great. He was nice, attentive, and kept me abreast of wht was going on with my vehicle.

8/11/2025

David, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing - Service! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LANSING, MI

Thomas B|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

8/9/2025

Had the truck I wanted in stock at a competitive price. Good experience.

RICHARD IDING

8/11/2025

Thomas, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FREELAND, MI

Elizabeth H|2016 Chevrolet Malibu

Confirmed Service Customer

8/9/2025

As usual, Cam in the service department, always is knowledgeable, quick to communicate, and has always made sure we were taken care of. Has an oil leak that was noticed, contacted Cam, he got the oil leak fixed and the car back to us within a day (With a carwash!) If anyone needs service on their vehicle go to Feldman and ask for Cam, he will take care of you!

8/11/2025

We're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LANSING, MI

Bryan S|2023 Chevrolet Silverado 1500

Confirmed Service Customer

8/9/2025

Great service

8/12/2025

Bryan, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

LANSING, MI

Doug R|2018 Chevrolet Malibu

Confirmed Service Customer

8/10/2025

Always kept me informed about progress

8/12/2025

Doug, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Debbie B|2022 Chevrolet Trax

Confirmed Service Customer

8/1/2025

Mark is always so pleasant and explains everything to me. The whole service crew is very helpful and respectful

8/4/2025

Debbie, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! We sincerely value your business and look forward to your next visit!

Business Response

HASLETT, MI

Mandy F|2024 Chevrolet Equinox

Confirmed Service Customer

8/4/2025

GOOD VISIT

8/5/2025

Mandy, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

lansing, MI

Brian E|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

8/4/2025

Everyone was nice and helpful

8/5/2025

Brian, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

EAST LANSING, MI

Kevin H|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

8/4/2025

Camron Speice was very helpful and knowledge during my service appointment. He kept me updated theihgh

8/5/2025

Kevin, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Taylor W|2023 Chevrolet Trailblazer

Confirmed Service Customer

8/4/2025

Great

8/5/2025

Taylor, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Nina K|2025 Chevrolet Equinox

Confirmed Service Customer

8/8/2025

Nina is always the best, makes sure I’m taken care of & is always accommodating too!!

8/11/2025

Nina, thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!

Kimberly S|2022 Chevrolet Traverse

Confirmed Service Customer

8/10/2025

Feldman is always fast and reliable!

8/12/2025

Kimberly, thank you so much for your positive comments about Feldman Chevrolet of Lansing! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GRAND LEDGE, MI

Eddie R|2026 Chevrolet Equinox

Confirmed Sales Customer

8/11/2025

Fast

Alaina Solitro

8/13/2025

We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LANSING, MI

Gary W|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

8/11/2025

2 1/2 hours for a oil change is unacceptable

8/11/2025

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We appreciate you bringing this to our attention, and will use your comments to refine our efforts to ensure this issue does not happen again.

Business Response

DIMONDALE, MI

Maximilian S|2021 Chevrolet Blazer

Confirmed Service Customer

8/11/2025

Always a great experience when I come to Lansing Feldman. Camron in particular is always great.

8/11/2025

Hi there, thank you so much for your positive comments about Feldman Chevrolet of Lansing! We appreciate you taking the time to highlight our team member Camron, who helped make your experience great! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, and have a wonderful day!

Business Response

LANSING, MI

Mitchell G|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

8/10/2025

Great experience, Aaron did a great job of communicating.

8/12/2025

Hello, we're happy to hear about your great experience! Thank you for highlighting our team member Aaron, who was able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, and have an awesome day!

Business Response

EAST LANSING, MI

Rosemary A|2015 Chevrolet Trax

Confirmed Service Customer

8/13/2025

My Service Technician Mark and my driver were courteous, friendly and took time with any questions I had.

8/13/2025

Hi there, we're happy to hear we could help! Thank you for highlighting our team member Mark, who helped make your experience go smoothly! Please don't hesitate to reach out to us if there's anything more we can do! Thanks again, and have a great day!

Business Response

HASLETT, MI

Kelsie P|2026 Chevrolet Equinox

Confirmed Sales Customer

8/13/2025

Jeremy went above and beyond to make sure I drove away in a car I love, and I truly appreciate his honesty, patience, and dedication. If you’re looking for someone you can trust and who truly cares about their customers, Jeremy is your guy. Highly recommend!

Jeremy Pastore

8/13/2025

Hi, we're so glad that we were able to go above and beyond your expectations! Thanks so much for your wonderful response about our team member Jeremy, who helped make your experience such a positive one! We sincerely appreciate your recommendation, and hope you have a fantastic day!

James P|2021 Chevrolet Traverse

Confirmed Service Customer

8/13/2025

this time was very quick only had filter change

8/13/2025

Hello! It's great to hear your service was completed quickly and to your satisfaction! If you have any further needs, please don't hesitate to reach out! Thank you, and have an awesome day!

Business Response

LANSING, MI

Courtney V|2012 Chevrolet Cruze

Confirmed Service Customer

8/15/2025

The new and improved service area is fantastic! The new setup feels very high-end and comfortable to sit and wait. Cam was my technician and as always, he did a fantastic job! It's so nice to have someone who knows me and he always take such great care of my car. There is a reason I have been coming here for the past 13 years!

8/15/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing! We appreciate your fantastic response about our team member Cam, who has helped make your time with us so positive! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, and have a great day!

Business Response

LANSING, MI

Kelly M|2025 Chevrolet Colorado

Confirmed Sales Customer

8/16/2025

The team was AMAZING. They were hands-down the best I’ve ever experienced. They took such great care of me. Customer for life.

Jacob Lederman

8/18/2025

Kelly, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LANSING, MI

Jason G|2024 Chevrolet Blazer EV

Confirmed Service Customer

8/18/2025

Everything was addressed and handled in a professional manner.

8/19/2025

Jason, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Nicole T|2025 Chevrolet Trax

Confirmed Service Customer

8/18/2025

Nina was awesome , had me in and out both days!

8/19/2025

Nicole, your wonderful feedback and rating mean a lot to us. Thank you for choosing Feldman Chevrolet of Lansing and we hope to see you again.

Business Response

LANSING, MI

Michael W|2021 GMC 1500 Sierra

Confirmed Service Customer

8/18/2025

Excellent communication. I was notified and informed every step of the way.

8/19/2025

Michael, thank you so much for your positive comments about Feldman Chevrolet of Lansing! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

OKEMOS, MI

Lois R|2020 Chevrolet Blazer

Confirmed Service Customer

8/18/2025

Nina did a great job with informing me about the different prices and what needed to be done to my vehicle at 20K miles.

8/19/2025

Lois, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Anna P|2024 Chevrolet Trax

Confirmed Service Customer

8/18/2025

They were prompt in getting the work done. I was happy with the carwash. But I was annoyed that the plastic covering and paper was left for me to discard and the lug nut was not put back where they got it from.

8/19/2025

Anna, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (517) 489-4846 so we can assist you further.

Business Response

LANSING, MI

Susan F|2023 Buick Envision

Confirmed Service Customer

8/18/2025

The new service area is very nice and makes waiting nice. The new added carwash is an awesome touch to have done! They know me my name and face so that’s a nice feeling.

8/19/2025

Susan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Adam H|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

8/18/2025

I had asked about a few things when we arrived. During our stay the representative answered all my questions and handed me a print out.

8/19/2025

Adam, we really appreciate your feedback! We hope to see you soon!

Business Response

MAPLE RAPID, MI

David T|2025 Chevrolet Equinox EV

Confirmed Sales Customer

8/10/2025

Enjoyed the experience

Jeremy Pastore

8/12/2025

David, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

EAST LANSING, MI

Carol C|2026 Chevrolet Trailblazer

Confirmed Sales Customer

8/11/2025

Jeremy at Feldman was great! He worked hard to get our payment within our budget. Would highly recommend him,

Jeremy Pastore

8/13/2025

Hi there, congratulations on your new vehicle! Thank you for highlighting our team member Jeremy, who helped make your experience such a great one! We greatly appreciate your recommendation, and hope you have an amazing day!

Business Response

CHESTERFIELD, MI

John P|2019 Chevrolet Equinox

Confirmed Service Customer

8/15/2025

Very friendly and efficient service!

8/15/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thank you for your positive response about your recent visit with us! We're always more than happy to assist you if anything else comes up. Take care!

Business Response

EAST LANSING, MI

Syed A|2023 Chevrolet Equinox

Confirmed Service Customer

8/15/2025

The experience was fantastic the staff was very Co operative and polite

8/15/2025

Hello, we're happy to hear you had such a great experience with our team! If you're ever in need of more help, please let us know! Thank you for your review, and have a wonderful day!

Business Response

EAST LANSING, MI

Joseph W|2020 Chevrolet Suburban

Confirmed Service Customer

8/15/2025

Staff was organized and courteous. The Free ride home service was great

8/15/2025

We want all our clients to have a comfortable and stress-free experience with us! Thanks for taking the time to let us know how we did! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

EAST LANSING, MI

Peter J|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

8/19/2025

Got out of the truck and waited 5 awkward minutes waiting for someone at a desk to say anything to me. The amount of emails you send for required service is obnoxious.

8/23/2025

Peter, thank you for taking the time to leave us feedback about your experience with us. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please reach out to our General Manager, Joe Rodriguez, at 517-374-0900 so we can discuss your experience further. We look forward to hearing from you.

Business Response

BURTON, MI

Paul T|2022 Chevrolet Equinox

Confirmed Service Customer

8/20/2025

Great other than it was difficult to get the status of my vehicle

8/20/2025

Hi, thank you for your kind review; we're happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you again, and have a great day!

Business Response

LANSING, MI

Micheal M|2024 Chevrolet Colorado

Confirmed Service Customer

8/20/2025

I took over a week for my truck to get fixed and once it was completed on a thirsday I received no communication that my vehicle was finished until I called to find out the status? Your customer service needs serious help

8/20/2025

Hi there, it's disappointing for us to hear that your experience was anything less than great. We appreciate you bringing this to our attention. If you are willing, please contact us at (517) 374-0900 so we can work towards a resolution. Thank you, and we look forward to hearing from you.

Business Response

MASON, MI

Juan M|2024 Chevrolet Traverse

Confirmed Service Customer

8/21/2025

Camron helped us. We were satisfied. Thanks!

8/21/2025

Hello! It's great to hear we could provide you with this positive experience! Thank you for highlighting our team member Camron, who helped you out! Please don't hesitate to reach out to us if there's anything more we can do! Thanks again, and have a wonderful day!

Business Response

LANSING, MI

John J|2023 Chevrolet Traverse

Confirmed Service Customer

8/21/2025

Great job

8/22/2025

Hi there, thank you for taking the time to let us know how we did! If you have any further needs, please don't hesitate to reach out! Have an awesome day!

Business Response

LANSING, MI

Jan L|2026 Chevrolet Equinox

Confirmed Sales Customer

8/21/2025

My salesman, Josh Bendall did an outstanding job from start to finish on helping me find the perfect vehicle. It was a pleasure to business with Feldman.

Joshua Bendall

8/22/2025

Hello! Congratulations on your new vehicle! Thank you for highlighting our team member Josh who helped provide you with such an awesome experience! If you're ever in need of more help, please let us know! We sincerely value your business and hope you have a wonderful day!

Business Response

MANISTEE, MI

William W|2025 Chevrolet Trax

Confirmed Sales Customer

8/22/2025

OUTSTANDING-SALESPEOPLES WERE GREAT!

RICHARD IDING

8/22/2025

Wow, we're glad you had such a wonderful experience with us! Thank you for your awesome response about our team! Please let us know if there is anything else we can do for you; we're more than happy to help! Have a great day!

Business Response

LANSING, MI

Vaughn H|2025 Chevrolet Equinox

Confirmed Service Customer

8/22/2025

Thorough analysis and great communication of status with my advisor Aaron

8/22/2025

Hi there, we're very happy to have provided you with such a positive experience! Thank you for highlighting our team member Aaron, who was able to help you out! We're always more than happy to assist you if anything else comes up. Have a great day!

Business Response

WILLIAMSTON, MI

Susan R|2021 Chevrolet Equinox

Confirmed Service Customer

8/22/2025

Seevice Manager very helpful

8/22/2025

Hi there, thank you so much for your positive comments about our team here at Feldman Chevrolet of Lansing! If you have any further questions, please don't hesitate to reach out! Thanks again, and have a great day!

Business Response

LANSING, MI

Robert H|2023 Chevrolet Trailblazer

Confirmed Service Customer

8/23/2025

Fast Friendly Professional

8/25/2025

Robert, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

LANSING, MI

Debbie K|2022 Chevrolet Blazer

Confirmed Service Customer

8/23/2025

My very first contact with Feldman in Lansing was my panic-filled call on a Saturday morning. My car would not go in reverse to back out of the garage. I phoned to make sure I was not doing something wrong, since my vehicle only had 24,000+ miles on it. I did not think I was dealing with a transmission issue. My car was towed to the dealership where I was told that it would not be checked out until Monday or Tuesday. Several days and phone calls later, I was told that parts were ordered, then that there was a nationwide shortage of some parts. I was offered a loaner vehicle (a very beautiful, expensive and luxurious electric Silverado Trail Boss. I was not shown how to charge the truck and no written instructions were in the glove box. Yes, charging is not difficult but it is also not intuitive! In short, the work was finally completed 3 1/2 weeks later and it was covered under warranty. I hope to continue to do business with Feldman but I encourage the Service Department to provide periodic updates to customers so that they can plan their lives and know that they are not being ignored or lost in the shuffle.

8/25/2025

Debbie, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to our General Manager, Joe Rodriguez, at 517-374-0900 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

DEWITT, MI

Sue B|2019 Chevrolet Equinox

Confirmed Service Customer

8/21/2025

Great experience with service drop off and puck up, ove the shuttle service both ways.

8/21/2025

Hi there, we're so glad to hear you enjoyed your experience here at Feldman Chevrolet of Lansing! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you for your review, we hope you have a fantastic day!

Business Response

EAST LANSING, MI

Janene C|2026 Chevrolet Equinox

Confirmed Sales Customer

8/23/2025

The help I received from Joe and from Jamie I very grateful for. They went beyond expectations and that is such a great thing in today’s world.

JAMIE PRETZER

8/25/2025

Janene, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MASON, MI

Lakisha T|2020 Chevrolet Malibu

Confirmed Service Customer

8/24/2025

Good experience everyone nice and helpful

8/25/2025

Lakisha, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

LANSING, MI

David S|2020 Chevrolet Equinox

Confirmed Service Customer

8/24/2025

I love the new set up! My service advisor was amazing and he had my car washed for me!

8/25/2025

David, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing. We hope to see you soon!

Business Response

JACKSON, MI

Terry M|2023 Chevrolet Blazer

Confirmed Service Customer

8/25/2025

Good service

8/25/2025

Terry, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

LANSING, MI

Justin G|2025 Chevrolet Equinox

Confirmed Service Customer

8/25/2025

Aaron was great at communicating with me

8/25/2025

Justin, we're glad you had such a wonderful experience with us! Thank you for choosing Feldman Chevrolet of Lansing and we hope to see you again.

Business Response

HASLETT, MI

Pam Y|2025 Chevrolet Equinox

Confirmed Service Customer

8/25/2025

It was and is always a good experience. I appreciate their kindness and professionalism.

8/26/2025

Pam, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LANSING, MI

Melissa G|2024 Chevrolet Tahoe

Confirmed Service Customer

8/25/2025

The new building is great! The staff are always so helpful and we never have to wait to long to get our vehicle back.

8/26/2025

Melissa, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LANSING, MI

Zachary G|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

8/26/2025

I was in a pretty good accident. Jeremy Pastore from Feldman was my third call after the accident. He answered the call and assured us everything would be ok. We came in the next day and he handled business. I was able to leave in not only a car, but the car of my dreams while feeling ok but everything related to the accident as well. Jeremy has my business for life. Give that man a raise and more time off! 500 Stars.

Jeremy Pastore

8/27/2025

Zachary, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

EAST LANSING, MI

Brooke G|2022 Chevrolet Traverse

Confirmed Service Customer

8/27/2025

I did not get my lug nuts back. I was given silver lug nuts when I had black. I do not have a lid nut key. I bought my car in April 2025 from Feldman and was told all the correct equipment was in my car if I needed to replace a tire for example. An oil filter ring was also left under my hood; my hood was shut with the oil filter ring in my hood which did not allow my hood to shut completely, this left a 3 inch gap on the passenger side of my hood. My hood could have flew open while driving and caused an accident or it could have simply caused damage ti my

8/27/2025

Brooke Garrison, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. If you are willing to give us another chance, please reach out to us at (517) 374-0900 to speak to our manager directly.

Business Response

EATON RAPIDS, MI

Michele M|2026 Chevrolet Trailblazer

Confirmed Sales Customer

8/27/2025

Nina was very kind and full of information when I asked about certain things… Really appreciated her kindness and knowledge

KENT BOOTHE

8/27/2025

We're so glad to hear you found our staff was so knowledgeable and helpful! Thank you for highlighting Nina, who helped make your experience such a positive one! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, and have a great day!

Business Response

DEWITT, MI

Jan M|2019 Chevrolet Colorado

Confirmed Service Customer

8/28/2025

Staff are always friendly and courteous.

8/28/2025

Hi! Thank you for your kind comments about our team here at Feldman Chevrolet of Lansing! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, and have an awesome day!

Business Response

PARMA, MI

James P|2010 Chevrolet Impala

Confirmed Service Customer

8/28/2025

Aaron Young kept me updated on added needs to my car that were needed and made extra trip to make sure i got it on time to go to work , thanks Aaron!

8/28/2025

We want all our clients to have a comfortable and stress-free experience with us! Thank you for highlighting our team member Aaron, who helped make your service go smoothly! If you have any further questions, please give us a call. Thanks again, and have a great day!

Business Response

LANSING, MI

Susan F|2015 GMC 1500 Sierra

Confirmed Service Customer

8/29/2025

East appt- discuss what may be needed and did a few extras at oil change

9/1/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing and we hope to see you again soon!

Kevin C|2025 Chevrolet Equinox EV

Confirmed Sales Customer

9/1/2025

It was great! Provided solutions and options that I have not thought about.

Mitchell Sparks

9/2/2025

Kevin, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Stephen M|2020 Chevrolet Equinox

Confirmed Service Customer

9/1/2025

Service was done in a timely manner and up to standards

9/2/2025

Stephen, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DEWITT, MI

Vaughn H|2020 Chevrolet Equinox

Confirmed Service Customer

8/23/2025

Well done. Aaron was great

8/25/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Business Response

WILLIAMSTON, MI

Robert S|2019 Chevrolet Equinox

Confirmed Service Customer

8/23/2025

Just good solid work !!

8/25/2025

Robert, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

EAST LANSING, MI

Kendra M|2023 Chevrolet Blazer

Confirmed Service Customer

8/25/2025

My service advisor was great

8/25/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Nancy T|2023 Chevrolet Equinox

Confirmed Service Customer

8/27/2025

Love the new showroom and service was great. Nina did a great job.

8/27/2025

Hi there! We're so happy we were able to help you out! Thank you for highlighting our team member Nina, who made your visit go smoothly! Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

MICHIGAN CENTER, MI

Gordon R|2018 Chevrolet Malibu

Confirmed Service Customer

8/27/2025

Thank you for getting me back on the road in record time!

8/28/2025

Hi there, we're so glad to hear your service was done quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you for your review, and have an awesome day!

Business Response

EAST LANSING, MI

Lorri M|2024 Chevrolet Traverse

Confirmed Service Customer

8/30/2025

Mark in service is awesome and Alex the girl Driver is so quick friendly and Prompt She is a Keeper just Like mark

9/2/2025

Lorri, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LANSING, MI

Joseph C|2025 Chevrolet Equinox EV

Confirmed Sales Customer

8/31/2025

I was impressed with how the sales team seemed to work together to go out of their way to find exactly what I wanted and at the price I wanted to pay. I felt that they all wanted and appreciated my business. This was especially true of Barry D. as he was the salesperson who handled my purchase experiernce. He exhibited excellent customer service, which is rare these days. Kudos to him and the rest of the Feldman team!

Barry Dickson

9/2/2025

Joseph, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Tracy H|2021 Chevrolet Blazer

Confirmed Service Customer

9/3/2025

I love Feldman Service employees! I feel like they treat me like family and I trust them with recommendations for my car. They keep me on the road as a busy business owner that drives A LOT.

9/3/2025

Wow, it's experiences like yours that really keep us motivated! Thanks so much for your wonderful response about our team here at Feldman Chevrolet of Lansing! If you ever need anything else from us, please feel free to give us a call or stop by. Thanks again, and have an awesome day!

Business Response

GRAND LEDGE, MI

Patricia G|2021 Chevrolet Equinox

Confirmed Service Customer

9/1/2025

Nina and

9/2/2025

Patricia, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Jeremy R|2022 Chevrolet Tahoe

Confirmed Service Customer

9/3/2025

I like that they said it would be an hour and it wasn't longer but actually shorter then an hour wait

9/3/2025

We're pleased to know we have been able to exceed your expectations and help you out! Please let us know if there is anything else we can do for you. Thank you for your positive response, and have an awesome day!

Business Response

LANSING, MI

Mark B|2018 Chevrolet Traverse

Confirmed Service Customer

9/3/2025

Camron has been very helpful in my key and windshield replacement claims. I’ve been frustrated with Feldman as a whole but he’s been great.

9/3/2025

Hi there, thank you for highlighting our team member Camron, who has helped you throughout your service experience! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you again, and have a wonderful day!

Business Response

JACKSON, MI

Karen D|2022 Chevrolet Equinox

Confirmed Service Customer

9/3/2025

My experience at Feldman Chevrolet was great!

9/3/2025

Hi! We're so glad to hear about your great experience here at Feldman Chevrolet of Lansing! Please don't hesitate to reach out to us if there's anything more we can do! Thank you, and have a fantastic day!

Jose M|2024 Chevrolet Silverado 1500

Confirmed Service Customer

9/3/2025

Excellent

9/3/2025

Wow, we're glad you had an excellent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have an awesome day!

Business Response

EAST LANSING, MI

Steven S|2025 Chevrolet Traverse

Confirmed Service Customer

9/3/2025

We brought our 2025 Chevy Traverse in for some body work. The ladies were awesome with communication and tech did an excellent job. Fast turn around 10/10 would recommended! Thank you.

9/3/2025

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you for taking the time to let us know how we did! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for sharing your positive experience. Have a great day!

Business Response

CHARLOTTE, MI

Susan V|2017 Chevrolet Malibu

Confirmed Service Customer

9/3/2025

They did a very good job working on my car, and the transportation bringing me home and bringing me back to pick up my car was excellent very nice people

9/3/2025

We want all our clients to have a comfortable and stress-free time with us! We're so glad to hear about your positive service experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a wonderful day!

Business Response

LANSING, MI

Perla D|2021 Chevrolet Equinox

Confirmed Service Customer

9/7/2025

Happy with service .

9/8/2025

Perla, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

LANSING, MI

Guy H|2024 Chevrolet Silverado 1500

Confirmed Service Customer

9/3/2025

They took my car in for an oil change and tire rotation. It was completed while I waited in under an hour. Facility and waiting room was fresh and clean. Service advisor was friendly and efficient. I'll be back for my next service.

9/3/2025

Hi there, it's awesome to hear that your service was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we're more than happy to help! Thank you for your review, and have a wonderful day!

Business Response

SAINT JOHNS, MI

Kimberly S|2022 Chevrolet Traverse

Confirmed Service Customer

9/3/2025

Excellent service

9/3/2025

Hello! We're so glad we could provide you with an excellent service experience! If you have any further need, please give us a call. We're always happy to help! Thank you, and have an awesome day!

Business Response

GRAND LEDGE, MI

Cory F|2024 Chevrolet Colorado

Confirmed Service Customer

9/8/2025

Went great

9/8/2025

Cory, your satisfaction is our top priority. We hope to see you soon!

Business Response

DEWITT, MI

Amarea A|2024 Chevrolet Trax

Confirmed Service Customer

9/8/2025

Fast and went good, good revive

EAST LANSING, MI

Diane H|2024 Chevrolet Equinox

Confirmed Service Customer

9/8/2025

Love the new waiting area. Have used this dealership for 40 years!

LAINGSBURG, MI

Charlene V|2013 Chevrolet Malibu

Confirmed Service Customer

9/8/2025

It costs a lot more money than previous times. Also I was surprised that they no longer take checks and that they were charging a fee for credit card.

9/8/2025

Charlene, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our General Manager, Joe Rodriguez, at 517-374-0900.

Business Response

EAST LANSING, MI

Jessica H|2025 Chevrolet Equinox EV

Confirmed Service Customer

9/8/2025

Thank you

9/8/2025

Hi there, thank you for taking the time to leave us a response! Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

Lansing, MI

Francisco R|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

9/8/2025

In and out service, great customer service also.

9/8/2025

Hello! We're happy to hear we could provide you with a great service experience! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have an awesome day!

Business Response

LANSING, MI

Rita P|2018 Chevrolet Equinox

Confirmed Service Customer

9/8/2025

Service was on time and completed as promised. Comfortable wait area.

9/8/2025

We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing Feldman Chevrolet of Lansing and we hope to see you again.

Business Response

LANSING, MI

Randy H|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

9/8/2025

The work was performed in a timely manner.

9/8/2025

Randy, it is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!

Business Response

LANSING, MI

Thomas O|2025 Chevrolet Equinox EV

Confirmed Service Customer

9/7/2025

Service was great as usual at Feldman.

LANSING, MI

Heather L|2024 Chevrolet Suburban 1500

Confirmed Service Customer

9/8/2025

Service and Mark were helpful. Please done leave all windows if a vehicle open while it waits for parts in shop. Whole Suburban smelt like shop/grease/oil for 3 days.

9/8/2025

Hello! Thank you for highlighting our team member Mark, who helped make your experience go smoothly! We are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, and have a great day!

Business Response

EAST LANSING, MI

Kelly M|2025 Chevrolet Colorado

Confirmed Service Customer

9/8/2025

It’s been great. They get me right in and address my needs.

9/8/2025

We're happy to hear that your service was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything else. Have a great day!

Business Response

HASLETT, MI

Jordan W|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

9/8/2025

The whole team was great to work with

9/8/2025

Hello, we strive for 100% satisfaction, so it's great to see you had such a positive experience with our team here at Feldman Chevrolet of Lansing! Please don't hesitate to reach out to us if there's anything more we can do! Thank you, and have a wonderful day!

Business Response

LAINGSBURG, MI

Gavrielle R|2025 GMC Terrain

Confirmed Service Customer

9/8/2025

Camron was great, he was quick and communicative

9/9/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Florence A|2021 Chevrolet Equinox

Confirmed Service Customer

9/9/2025

Friendly staff. Update to the waiting area was nice.

9/10/2025

Florence, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MASON, MI

Schawn E|2024 Chevrolet Trax

Confirmed Service Customer

9/9/2025

Had an oil change and tier rotation. everyting went great. They even washed my car for me without asking them to.

9/10/2025

Schawn, we want all our clients to have a comfortable and stress-free experience with us! We hope to be of service to you again in the future. Best wishes, Feldman Chevrolet of Lansing

Business Response

springport, MI

Tyler S|2016 Chevrolet Cruze

Confirmed Service Customer

9/10/2025

Cam in service is great

9/10/2025

Hello! Thank you for highlighting our team member Cam, who helped make your experience a great one! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, and have an awesome day!

Kevin S|2016 Chevrolet Malibu Limited

Confirmed Service Customer

9/10/2025

Was excellent 👌

9/11/2025

Kevin, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

LANSING, MI

Samuel D|2024 Chevrolet Traverse

Confirmed Service Customer

9/10/2025

Good

9/10/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MASON, MI

Dorsey L|2023 Chevrolet Traverse

Confirmed Service Customer

9/10/2025

Friendly service

9/10/2025

Hi there, we're glad to hear we could provide you with a positive service experience! Please let us know if there is anything else we can do for you; we're more than happy to help! Thank you, and have a great day!

Business Response

LESLIE, MI

Nicole W|2014 Chevrolet Cruze

Confirmed Service Customer

9/12/2025

Purchased my vehicle 2 years ago and ran into transmission issues this year. They were quick to get my vehicle in and replaced in a timely manner

9/15/2025

We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

Business Response

JACKSON, MI

Cindy T|2026 Chevrolet Traverse

Confirmed Sales Customer

9/12/2025

Mitch was amazing, he did a great job getting us a good rate and payment, and we absolutely love our new car!

Mitchell Sparks

9/15/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LANSING, MI

Julie C|2023 Chevrolet Equinox

Confirmed Service Customer

9/13/2025

Scheduled quick and easy, very professional service in a timely manner.

9/15/2025

Julie, we're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DANSVILLE, MI

Rosella B|2018 Chevrolet Tahoe

Confirmed Service Customer

9/13/2025

First time in the new building for my oil change very comfortable but couldn't find the popcorn lololo maybe find another place closer.

9/15/2025

Rosella, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LANSING, MI

Michael C|2020 Chevrolet Equinox

Confirmed Service Customer

9/13/2025

Well served

9/15/2025

Michael, we are very happy to have provided you with such a positive experience! Thank you for choosing Feldman Chevrolet of Lansing and we hope to see you again.

Business Response

EAST LANSING, MI

Charlotte S|2019 Chevrolet Equinox

Confirmed Service Customer

9/14/2025

Mark Callahan was very nice and personable. He kept me updated about the progress on the service of my Equinox, and made sure to apply my GM rewards to the bill. I had a very positive experience.

9/16/2025

Charlotte, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing - Service. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

EAST LANSING, MI

Danielle F|2025 Chevrolet Suburban 1500

Confirmed Service Customer

9/15/2025

Good

9/16/2025

Danielle, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

LESLIE, MI

Keith A|2025 Chevrolet Tahoe

Confirmed Service Customer

9/11/2025

Went very smooth, great friendly environment and really appreciate the car wash

9/11/2025

Keith, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Mark C|2026 Chevrolet Trailblazer

Confirmed Sales Customer

9/11/2025

The experience was great. Quick and easy process. I will definitely work with Mitch again when my lease is coming to an end for my next vehicle.

Mitchell Sparks

9/11/2025

Hello! We're so glad to hear your service was completed quickly and to your satisfaction! Thank you for highlighting our team member Mitch, who helped make your experience a positive one! We're always more than happy to assist you if anything else comes up. Take care!

Business Response

LANSING, MI

Alison H|2022 Chevrolet Trailblazer

Confirmed Service Customer

9/11/2025

No complaints

9/11/2025

Hello! We're happy to hear we could provide you with a positive experience! Thanks for taking the time to leave us this response, and have a great day!

Business Response

LANSING, MI

Cheryl M|2025 Chevrolet Trax

Confirmed Sales Customer

9/11/2025

After a brief conversation with the General Manger and being introduced to Kirk Boothe, I started with a oil change and left with a new vehicle. Lol 😆

KENT BOOTHE

9/11/2025

Hi there, congratulations on your new vehicle! It's awesome to hear about your positive experience with our team member Kirk, who helped make your visit go smoothly! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you for your review, and have a wonderful day!

Business Response

LANSING, MI

Wyatt G|2023 Chevrolet Suburban 1500

Confirmed Service Customer

9/12/2025

Cam was great! He went above and beyond to make sure we were taken care of and happy!

9/15/2025

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

SAINT JOHNS, MI

Richard L|2026 Chevrolet Traverse

Confirmed Sales Customer

9/12/2025

We had a great experience with the Jake at feldman

Jacob Lederman

9/15/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

HERSEY, MI

Robyn S|2016 Chevrolet Equinox

Confirmed Service Customer

9/14/2025

Not happy at all about Diagnostics of my car. Left to get a second opinion.

9/16/2025

Robyn, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our General Manager, Joe Rodriguez, at 517-374-0900 so we can make your experience a positive one.

Business Response

MASON, MI

Robbin P|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

9/15/2025

Fast service

9/16/2025

Robbin, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HASLETT, MI

Vijay R|2022 Chevrolet Traverse

Confirmed Service Customer

9/15/2025

Excellent sevice

9/16/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

HASLETT, MI

John J|2023 Chevrolet Traverse

Confirmed Service Customer

9/15/2025

Excellent

9/16/2025

John, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LANSING, MI

Sandra W|2020 Chevrolet Traverse

Confirmed Service Customer

9/15/2025

Cameron listened & very efficient

9/16/2025

Sandra, thank you for your kind review; we are happy to pass along your comments to Cameron here at Feldman Chevrolet of Lansing! We hope to see you soon!

Business Response

SAINT JOHNS, MI

Kenneth F|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

9/15/2025

Service writer went above and beyond to repair my truck.

9/16/2025

Kenneth, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAINT JOHNS, MI

Leigh M|2024 Chevrolet Equinox EV

Confirmed Service Customer

9/16/2025

Def

9/16/2025

Hi, thank you so much for your high rating! Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

GRAND LEDGE, MI

Bryan L|2025 Chevrolet Tahoe

Confirmed Sales Customer

9/17/2025

I believe the gentleman's name is Joe at the Lansing Michigan branch.....he took care of me beyond measures, what a guy he's the head guy there and he took time to show me and my wife how this dealership treats customers with great satisfaction and was very curious to our needs, and for that we will always be a valued customer's there it's almost like you're the only one there.....that's the way he treats you, welove the way he runs this dealership. We kindly thank you, Manager Joe for giving us that great customer service and satisfaction. I will leave this in closing, he's the type of manager that should be noticed for his position, either with a raise or a promotion.....he's just that good.....I don't know what you pay him, but I do know it's not enough....a rare gem is hard to find and he's beyond a gem in our opinion....we will always buy our vehicles from the Lansing branch.....thank you!!

Samuel Moreno

9/17/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! If you have any further questions, please give us a call. We're always happy to help!

Business Response

OKEMOS, MI

Nicole T|2025 Chevrolet Trax

Confirmed Service Customer

9/18/2025

Nina is always great she had me in and out within 45 minutes

9/18/2025

Hi there, we're happy to hear we could provide you with a quick service experience! Thank you for highlighting our team member Nina, who helped make your visit go smoothly! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, and have a great day!

Business Response

LANSING, MI

Regan J|2019 Chevrolet Equinox

Confirmed Service Customer

9/15/2025

Good service

9/16/2025

Regan, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

EAST LANSING, MI

Marco G|2023 Chevrolet Trailblazer

Confirmed Service Customer

9/15/2025

Nina was great

9/16/2025

Marco, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing - Service! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Mark D|2017 Chevrolet Traverse

Confirmed Service Customer

9/15/2025

Caught some unknown issues. Service was prompt and thorough.

9/16/2025

Mark, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

EAST LANSING, MI

Jocelyn C|2019 Chevrolet Equinox

Confirmed Service Customer

9/15/2025

Very quick and easy

9/16/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HASLETT, MI

Ryan N|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

9/15/2025

They got me a great deal!

Jeremy Pastore

9/16/2025

Ryan, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!

Business Response

ST JOHNS, MI

Vignesh J|2025 Chevrolet Equinox EV

Confirmed Service Customer

9/17/2025

Excellent

9/17/2025

Vignesh, your satisfaction is our top priority. We hope you have a great day!

Business Response

EAST LANSING, MI

Constance H|2019 Chevrolet Equinox

Confirmed Service Customer

9/17/2025

Very knowledgeable and polite staff. I was helped by Nina and I would recommend her to anyone.

9/17/2025

We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!

Business Response

LANSING, MI

Dustin J|2022 Chevrolet Trailblazer

Confirmed Service Customer

9/18/2025

Experience was fast and hassle free and got my car back in a reasonable time.

9/18/2025

Hello! It's great to hear your service was completed quickly and to your satisfaction! Thank you for taking the time to leave us this response, and have an awesome day!

Business Response

LANSING, MI

Lauren G|2013 Buick Regal

Confirmed Service Customer

9/19/2025

The service was good. Our car was ready earlier than expected.

9/19/2025

It's great to hear everything was done quickly and to your satisfaction! Thank you for letting our team know how we did! If you have any further questions, please give us a call. Thanks again, and have an awesome day!

Business Response

EAST LANSING, MI

Paige K|2018 Chevrolet Trax

Confirmed Service Customer

9/19/2025

I had a great experience when my car needed work done. I took advantage of the courtesy shuttle and everyone was very kind and accommodating!

9/19/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing! It's great to hear we could provide you with a positive experience! If you have any further needs, please don't hesitate to reach out! Thanks again, and have a great day!

Business Response

LANSING, MI

Joshua D|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

9/18/2025

This is my 3rd purchase with Feldman of Lansing. They do an amazing job each time. I’m pretty picky when it comes to my cars, and Josh did a great job reaching across different dealerships to find one for me, however I ended up going with my 2nd choice of one that was already on their lot.

Joshua Bendall

9/18/2025

Hi there, congratulations on your new vehicle! We set high expectations for ourselves so it’s gratifying to hear you've had a great experience with us! Thank you for highlighting our team member Josh, who helped make your purchase go smoothly! If you have any further questions, please give us a call. We're always happy to help! Thanks again, and have a wonderful day!

Business Response

LANSING, MI

Brian B|2024 Chevrolet Equinox

Confirmed Service Customer

9/18/2025

Love the new Service/sales Center. Easier in & out

9/19/2025

We want all our clients to have a comfortable and stress-free experience with us! Thank you for taking the time to leave us this feedback! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, and have a great day!

Business Response

LANSING, MI

Mohammed S|2025 Chevrolet Blazer EV

Confirmed Sales Customer

9/18/2025

It was pleasant. No hassle. Very smooth transa

Orlando Medina

9/19/2025

Hello! It's great to hear about your positive experience here at Feldman Chevrolet of Lansing! If you're ever in need of more help, please let us know! Thank you, and have an awesome day!

Business Response

LANSING, MI

Candice J|2025 Chevrolet Blazer

Confirmed Sales Customer

9/19/2025

Mitch (sales person) was very well mannered and knowledgeable as well as helpful. The only criticism I have is the length of time i was there waiting to speak with financing. Once talking with with Chris it went pretty quick.

Mitchell Sparks

9/19/2025

Hi there, thank you for highlighting our team member Chris, who helped make your visit move smoothly! If you have any further questions, please don't hesitate to reach out! Thank you again, and have a wonderful day!

Business Response

LANSING, MI

Marguerita T|2025 Chevrolet Equinox

Confirmed Service Customer

9/19/2025

In for an oil change. I also needed help with some setting for window locks and door locks. I hate not having a manual. I think my person who help me with this was named Nina I’m good for now, still trying to learn all the suv has

9/22/2025

Marguerita, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

GRAND LEDGE, MI

Eric G|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

9/19/2025

Jeremy Pastore was amazing. He made the process extremely smooth and was very knowledgeable about the truck even before it was on the lot to sell.

Jeremy Pastore

9/22/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LANSING, MI

Pandra C|2020 Chevrolet Malibu

Confirmed Service Customer

9/21/2025

Always quick and quality service! Cameron is a great asset to your service department. He always takes good care of me and my car!

9/22/2025

We're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing - Service. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GRAND LEDGE, MI

Joseph C|2025 Chevrolet Equinox

Confirmed Service Customer

9/19/2025

I have bought or leased almost all of my cars at Feldman's (formerly Bud Kouts) since 1969. I have always been very satisfied with their sales and service people. Very friendly, professional and knowledgeable.

9/19/2025

Wow, it's experiences like yours that really keep us motivated! Your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you, and have a fantastic day!

Business Response

EAST LANSING, MI

Terry M|2019 Chevrolet Equinox

Confirmed Service Customer

9/19/2025

The service person was Helpful and informative. They took the time to help me with accessing my GM rewards.

9/19/2025

We're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you for your review, and have an awesome day!

Business Response

ANN ARBOR, MI

Tiayanna R|2018 Chevrolet Equinox

Confirmed Service Customer

9/21/2025

Nina was really polite and answered all my questions I had about my oil change gave me information and recommendations for my vehicle. Thanks for the service

9/22/2025

Tiayanna, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing - Service! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Monica S|2014 Chevrolet Traverse

Confirmed Service Customer

9/23/2025

As always the Feldman team done a fantastic job of servicing our vehicle.

9/23/2025

Hi there, we strive for 100% satisfaction, so it's great to hear you had such a positive experience at Feldman Chevrolet of Lansing! If you're ever in need of more help, please let us know! Thank you, and have an awesome day!

Business Response

OWOSSO, MI

Manuel M|2025 Chevrolet Equinox

Confirmed Service Customer

9/23/2025

n/a

9/24/2025

Manuel, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

Business Response

LANSING, MI

Margaret S|2018 Chevrolet Trax

Confirmed Service Customer

9/24/2025

It's always a good experience. Very professional. Very prompt. Always recommend it

9/24/2025

Margaret, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LANSING, MI

Patricia S|2012 Chevrolet Malibu

Confirmed Service Customer

9/24/2025

Got everything done at one time,.

9/24/2025

Hi there, we're glad to hear we could help you out! If you have any further needs, please don't hesitate to reach out! Thank you, and have a great day!

Business Response

LANSING, MI

Tom H|2024 Chevrolet Silverado 1500

Confirmed Service Customer

9/24/2025

Service was performed in a timely manner

9/26/2025

We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GRAND LEDGE, MI

Johnny M|2025 Chevrolet Silverado 1500

Confirmed Service Customer

9/21/2025

Great service!

9/22/2025

Johnny, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

Business Response

DIMONDALE, MI

Gezelle O|2025 Chevrolet Traverse

Confirmed Service Customer

9/23/2025

Appreciated the courtesy of all the staff I interacted with.

9/23/2025

We want all our clients to have a comfortable and stress-free experience with us! Thank you for highlighting our staff, who helped make your visit go smoothly! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, and have a wonderful day!

Business Response

Lansing, MI

Rikki R|2019 Chevrolet Blazer

Confirmed Service Customer

9/23/2025

Excellent service every time

9/23/2025

Hi there, it's awesome to hear we could provide you with an excellent service experience! If you have any further questions, please don't hesitate to reach out! Thank you, and have a great day!

Business Response

LANSING, MI

Scott H|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

9/24/2025

It was a great experience- start to finish Aaron was very helpful

9/24/2025

Scott, Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

LANSING, MI

Dan L|2025 GMC Sierra 1500

Confirmed Service Customer

9/24/2025

excellent service in a timely manner! Service writer was great

9/24/2025

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

LANISNG, MI

Ricardo R|2019 Chevrolet Traverse

Confirmed Service Customer

9/25/2025

Quick and easy. Service rep was easy to work with.

9/27/2025

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Mariah S|2024 Chevrolet Equinox

Confirmed Service Customer

9/25/2025

I don't feel the service advisor was upfront and honest regarding the cost and need of the services I received. I feel the team took advantage and pushed for services that were not needed. I definitely overpaid for what was done. For that reason I would rate under a 10/10

9/28/2025

Mariah, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our General Manager, Joe Rodriguez, at 517-374-0900 so we can make your experience a positive one.

Business Response

LANSING, MI

Edward S|2024 Chevrolet Tahoe

Confirmed Service Customer

9/26/2025

N\A

9/29/2025

Edward, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Manager, Joe Rodriguez, at 517-374-0900 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!

Business Response

LANSING, MI

Marylou E|2014 GMC Acadia

Confirmed Service Customer

9/26/2025

I've always been impressed with both sales and service at Feldman's. Professional, customer-oriented, reliable and helpful are a few of the descriptive words that come to mind. Keep up the good work!

9/29/2025

Marylou, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

EAGLE, MI

Justice C|2022 Buick Envision

Confirmed Service Customer

9/26/2025

Camron Spice, the Assistant Service Manager, communicated with me effectively and always in a timely manner. He kept me informed and did his best to make sure I was provided the best service. He was great to work with.

9/29/2025

We're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing - Service. Thank you again for choosing Feldman Chevrolet of Lansing - Service and we hope to see you again.

Business Response

LANSING, MI

Gerard R|2025 Chevrolet Trax

Confirmed Service Customer

9/29/2025

This is the second time she has brought her car in the have the screen fixed and as of now it isn’t working again. Now she has to take it in again for the same problem a third time.

9/30/2025

Gerard Rinaldi, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the chance to discuss your situation to try and regain your confidence back in our dealership. Please contact us at (517) 374-0900 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Business Response

WARREN, MI

Torrell S|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

9/29/2025

My salesman was Alaina she was amazing!!!

Alaina Solitro

9/30/2025

Hello! Congratulations on your new vehicle! Thanks so much for your awesome response about our team member Alaina, who helped make your experience such a positive one! If you have any further needs, please don't hesitate to reach out! Thanks again, and have a great day!

Business Response

MICHIGAN CENTER, MI

Anne S|2025 Chevrolet Trax

Confirmed Sales Customer

9/30/2025

Jake was great to work with. He listened, understood what I needed in a car and for my budget, and matched me with good options. I am very happy with my decisions!

Jacob Lederman

9/30/2025

Thank you for choosing Feldman Chevrolet of Lansing as your choice for your automotive needs! We're so glad to hear we could provide you with this positive experience! Thank you for highlighting our team member Jake, who helped make your visit go smoothly! We're always more than happy to assist you if anything else comes up. Take care!

Business Response

EAST LANSING, MI

Thomas A|2026 Chevrolet Colorado

Confirmed Sales Customer

9/30/2025

Our salesman was Jake Lederman. He was responsive and easy to work with.

Jacob Lederman

9/30/2025

Hello, congratulations on your new vehicle! Thank you for your kind comments about our team member Jake, who helped make your experience a positive one! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CEDARVILLE, MI

Nicole G|2025 Chevrolet Equinox EV

Confirmed Sales Customer

9/25/2025

Very Friendly. Full explanation of all of the cars bells and whistles. Great explanation of the finance aspect. Very patient with any questions I had.

Joshua Bendall

9/26/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

LANSING, MI

Carrie B|2025 Chevrolet Trax

Confirmed Sales Customer

9/26/2025

Jeremy was incredibly helpful! He made the process super easy and we were able to pick up our lease right away!

Jeremy Pastore

9/29/2025

Carrie, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

LANSING, MI

Deanna B|2020 Chevrolet Trax

Confirmed Service Customer

9/26/2025

Great as always! They got the oil change done super quick

9/29/2025

Deanna, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

EAST LANSING, MI

Judith K|2019 Chevrolet Equinox

Confirmed Service Customer

9/26/2025

Very fast, friendly service.

9/29/2025

Judith, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

EAST LANSING, MI

Cynthia N|2026 Chevrolet Equinox

Confirmed Sales Customer

9/26/2025

Mitch Sparks & Chris (finance mgr) made the whole trade in & new purchase process seemless.

Mitchell Sparks

9/29/2025

Cynthia, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!

Business Response

JACKSON, MI

John P|2024 Chevrolet Traverse

Confirmed Service Customer

9/29/2025

Carmen ALWAYS does a great job. He's a wonderful ambassador for Feldman Chevrolet.

9/29/2025

It's experiences like yours that really keep us motivated! Thanks so much for your awesome comments about our team member Camron, who's helped make your time with us so positive! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, and have a great day!

Business Response

GRAND LEDGE, MI

Gaspare C|2025 Chevrolet Corvette

Confirmed Service Customer

9/29/2025

Cost too high for an oil change couldn't complete recall update which will require me the loss of another half day

9/29/2025

Hi there, we regret to hear that your recent experience was anything less than exceptional. Here at Feldman Chevrolet of Lansing, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (517) 374-0900 to discuss ways we can better serve you in the future. Thank you, we look forward to hearing from you.

Business Response

GRAND RAPIDS, MI

Pamela M|2025 Chevrolet Blazer

Confirmed Service Customer

10/1/2025

Easy to schedule the appointment at my convenience, Cameron is always friendly and professional.

10/1/2025

We want all our clients to have a comfortable and stress-free experience with us! Thanks for highlighting our team member Camron, who helped make your visit go smoothly! Please don't hesitate to reach out if there's anything additional we can do for you. Have an awesome day!

Business Response

EAST LANSING, MI

Arreon E|2025 Chevrolet Trax

Confirmed Sales Customer

9/30/2025

I walked in not 100% sure I was going to be leaving with a vehicle from there but the fact that I did says it all.

Jacob Lederman

9/30/2025

Hi there, congratulations on your new vehicle! Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing! We're glad to hear we delivered such a positive experience. If there's anything further we can do for you, we're happy to help! Thanks again, and have a great day!

Business Response

LANSING, MI

Michael H|2022 Chevrolet Trax

Confirmed Service Customer

10/1/2025

It went great

10/1/2025

Hi! We're so glad to hear we could provide you with a great experience! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have an awesome day!

Business Response

EAGLE, MI

Sherrell R|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

10/1/2025

Jake Lederman is a very friendly salesman. Answered all questions with knowledge and when he didn’t know the answers he went to his fellow employees to get the correct ones.

Jacob Lederman

10/1/2025

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you for highlighting Jake, who made your experience such a positive one! If you have any further questions, please don't hesitate to reach out! Thanks again, and have a great day!

Business Response

OWOSSO, MI

Robert J|2024 Chevrolet Traverse

Confirmed Service Customer

10/3/2025

Oil change done faster than promi

10/6/2025

Robert, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DIAMONDAL, MI

Allison K|2013 Chevrolet Impala

Confirmed Service Customer

10/4/2025

I took my car in for service and it was done in early in the afternoon.

10/6/2025

Allison, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

John B|2014 Chevrolet Equinox

Confirmed Service Customer

10/4/2025

Mark was very good to work with, But once agai, vehicle brought in, diagnosed, agreed to repairs at over a grand only to be told that wasnt the issue and other parts needed to be replaced to the tune of over 4k. I already had over a grand into it. No other choice but to go through with the added repairs. The lending service you all work with/suggest is predadorty at best, if not illegal....now I have a car pymnt of $315 with a repair bill of an additional $330/mo. Add this to a motor replacement a year ago and I am telling you this vehicle has been a straight up lemon. But like I said, at least the guy I dealt with seemed empathetic and did the work in a quick fashion. So there is that.

10/6/2025

John, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please contact our General Manager, Joe Rodriguez at 517-374-0900 so we can discuss your experience further. We look forward to hearing from you.

Madeline M|2023 Chevrolet Equinox

Confirmed Service Customer

10/4/2025

Everyone was respectful and friendly.

10/6/2025

Madeline, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

LANSING, MI

Bonnie S|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

10/1/2025

The person that did the oil change never put a new sticker on the windshield and never reset my oil change thing on the dash. My service person CAM did his job .

10/1/2025

Hi, thank you for your kind review; we are happy to pass along your comments to the staff here at Feldman Chevrolet of Lansing! We appreciate you highlighting our team member Cam, who helped make your experience a positive one! Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

CHARLOTTE, MI

Debbie B|2022 Chevrolet Trax

Confirmed Service Customer

10/3/2025

As always the people and services were top notch!

10/6/2025

Debbie, thank you for choosing Feldman Chevrolet of Lansing - Service as your first choice for all your automotive needs! We can't wait to see you again, have a great day.

Business Response

HASLETT, MI

Terri S|2019 Chevrolet Equinox

Confirmed Service Customer

10/6/2025

The service was excellent from check-in to settling the bill. We discussed the reason for my visit and the car was checked over for other issues. All the important maintenance was taken care of.

10/6/2025

We want all our clients to have a comfortable and stress-free experience with us! It's great to hear that was the case! If you have any further questions, please give us a call. We're always happy to help! Thank you, and have an awesome day!

Business Response

LANSING, MI

Theresa J|2023 Chevrolet Equinox

Confirmed Service Customer

10/6/2025

I’m Satisfied every time I come

10/6/2025

Hello, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a positive experience. If there's anything further we can do for you, we are happy to help! Thanks again, and have a great day!

Business Response

LANSING, MI

Pamela R|2025 Chevrolet Equinox

Confirmed Service Customer

10/6/2025

The maintenance items and oil change, etc. were performed as well as fixing a tire with a slow leak. Aaron explained what would be and was done and answered my questions. Your new facility is very nice.

10/6/2025

Hi there! We're so happy we were able to help you out! Thank you for highlighting our team member Aaron, who helped make your experience go smoothly! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

Business Response

HASLETT, MI

Susan R|2026 Chevrolet Traverse

Confirmed Sales Customer

10/8/2025

Great team! Everyone was awesome.

Samuel Moreno

10/8/2025

Hello! It's awesome to hear you had a great experience with our team! If you're ever in need of more help, please let us know! Thank you, and have a great day!

Business Response

EATON RAPIDS, MI

Michael H|2025 Chevrolet Trax

Confirmed Sales Customer

10/8/2025

I went to Feldman based on the reputation of the previous dealership (Bud Kouts) at this location. Alaina, who was my sales person did her job as well as expected. She was pleasant and she did a nice job finding a vehicle with the options that I wanted at another Feldman location and getting it delivered to the Lansing dealership quickly. The vehicle was driven rather than trailered (which I would have preferred) to Lansing, but I certainly understand. With that said, the sales process was fine and I paid cash for the transaction so it was easy for all involved. I left and waited for the Trax to be delivered which happened later that day. My real issue is that, to me, the sales process is not complete until the new vehicle is delivered and detailed for presentation to the customer. This is where Feldman fell far short of my expectations. Feldman had some real challenges getting the vehicle prepped. I was told it was ready for pickup and when I arrived the car was filthy. It hadn't been washed, the interior was dirty and it was missing the rear dealer installed cargo tray. I had to bring the cargo tray issue up as Feldman did not realize it. I was told it was left at the other Feldman dealership. I said I wanted the Trax to look like a new vehicle (which it was) and I would wait to take delivery after your team actually prepped it. While I waited, it was taken and washed and returned to me without being wiped down. It was covered in water spots and still had a chunk of dirt on the tailgate. Alaina said there is a third party group that preps their vehicles and they simply fell short. I told Alaina I understand and would come back at another time as I wanted the vehicle to look new when I drove it away. I received a call later that afternoon saying it was ready to pick up. When I arrived the cargo tray was still missing and the Trax was fairly clean but still not what I had hoped for (75%). Alaina said she would get the cargo tray and deliver it to me. She also said she owes me a detailing if wanted to bring it in. At that point I took delivery of the vehicle. I brought it home and finished the detailing myself. A week later I still do not have the cargo tray.

Alaina Solitro

10/8/2025

Michael Hartig, thank you for bringing this experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Thank you again for highlighting our team member Alaina, who helped you during this process. Please reach out to us at (517) 374-0900 when you can so we can address this situation directly. We hope you have a great day.

Joseph W|2020 Chevrolet Suburban

Confirmed Service Customer

10/8/2025

Staff was knowledgable and efficient.

10/8/2025

We're happy to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please don't hesitate to reach out! Thank you for your response, and have a wonderful day!

Business Response

EAST LANSING, MI

Wyatt R|2018 Chevrolet Tahoe

Confirmed Service Customer

10/9/2025

Stealership.** It’s the same problem I have been referring to for over a year now. I was lied to about the status of my vehicle. Feldman said it was up to date when I bought it. It was actually 100,000 miles overdue for $1000 of services.

10/11/2025

Wyatt, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to our General Manager, Joe Rodriguez, at 517-374-0900 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

LANSING, MI

Monique L|2024 Chevrolet Equinox

Confirmed Service Customer

10/9/2025

Thank you for the car wash.

10/9/2025

Hello, we're glad to hear you enjoyed your visit! We are always more than happy to assist you if anything else comes up. Thank you for your response, and have a wonderful day!

Business Response

EAST LANSING, MI

Joseph B|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

10/10/2025

very fast

10/10/2025

We're glad everything was completed quickly and to your satisfaction! Thank you for taking the time to leave us this response, and have an awesome day!

Business Response

LANSING, MI

Susan R|2024 Chevrolet Trax

Confirmed Service Customer

10/12/2025

Service Advisor was very helpful

10/13/2025

Susan, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Sean W|2024 Chevrolet Silverado 1500

Confirmed Service Customer

10/13/2025

All services were great except for filling my washer fluid and adjusting my tire pressure after the oil change

10/13/2025

Hi there, thank you for your kind review; we're happy to pass along your comments to the staff here at Feldman Chevrolet of Lansing! If you have any further needs, please give us a call. We're always happy to help! Thanks again, and have a great day!

Business Response

DEWITT, MI

Pam Y|2025 Chevrolet Equinox

Confirmed Service Customer

10/13/2025

My back up camera was fixed, but then today it went out again. It has come back on, but for how long??? The sensor on a front tire was acting up and would give me the message of low air, then it would stop, then it would come on again. All the time registering 32-34. I tell the guy that checked me in and he said it should be at 41. Ok, why when I got an oil change and tire rotation on 8/18/25 they didn't set the tires at 41. The three that weren't registering that they needed air were all showing 34. Frustrating.

10/13/2025

Pam Young, we regret to hear that your experience with us has not been a more positive one. We'd like the opportunity to discuss this with you. Please reach out to us at (517) 374-0900 at your earliest convenience to discuss how we can turn your experience into a positive one. Thank you, and we look forward to hearing from you!

Business Response

LANSING, MI

Mike A|2015 GMC Yukon

Confirmed Service Customer

10/6/2025

Great service as always

10/6/2025

Hello! We're so glad to hear we could provide you with a great service experience! If you ever need anything else from us, please feel free to give us a call or stop by. Thank you, and have an awesome day!

Business Response

ITHACA, MI

William B|2024 Chevrolet Tahoe

Confirmed Service Customer

10/6/2025

Service writer was great and appreciate being able to get in last minute.

10/6/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

LANSING, MI

John W|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

10/7/2025

Very fast and efficient.

10/7/2025

Hello! It's great to hear your service was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Thank you, and have a wonderful day!

Business Response

LANSING, MI

Ronald H|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

10/8/2025

Friendly service team. I always leave there feeking like they took good care of me.

10/8/2025

Hi there! We're so happy we were able to help you out! Thank you for taking the time to highlight our staff who made your experience go smoothly! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

Business Response

CHARLOTTE, MI

Phillip T|2024 Chevrolet Equinox

Confirmed Service Customer

10/10/2025

on time, , efficient and very satisfied customer

10/10/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thank you for taking the time to let us know how we did! We are always more than happy to assist you if anything else comes up. Thanks again, and have a great day!

Peggy M|2018 Chevrolet Equinox

Confirmed Service Customer

10/10/2025

The procedure was just as long as he saud it would be. And upon completion , he went to the lot to get my car and returned it directly to me. Everyone was so polite and asking if I needed anything!

10/10/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further needs, please give us a call. We're always happy to help! Thanks again, and have a fantastic day!

Business Response

LANSING, MI

Ronald P|2023 Chevrolet Tahoe

Confirmed Service Customer

10/10/2025

Everyone are friendly!

10/10/2025

Hello! Thank you for your kind comments about our team here at Feldman Chevrolet of Lansing! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Victor C|2019 Chevrolet Equinox

Confirmed Service Customer

10/13/2025

I had a great experience at Feldman in Lansing, MI. My car needed repair and it came up suddenly. I was able to make an appointment for 8:30am the next day and Aaron, the Customer service agent took real good care of me when I got there. He came back and kept in informed and when the car was ready ahead of schedule. Aaron was really professional and informative when explaining what needed to be done with my 2019 Equinox car. I bought it at Feldman Jan. 15, 2022. The waiting room was very comfortable and I had coffee, water and popcorn. Made the experience stress free!

10/13/2025

It's fantastic to hear you had a comfortable and stress-free experience! Thank you for highlighting our team member Aaron, who helped make your visit a great one! Please don't hesitate to reach out to us if there's anything more we can do! Thank you again for your wonderful response, we hope you have a great day!

Business Response

LANSING, MI

Cynthia M|2024 Chevrolet Equinox

Confirmed Service Customer

10/13/2025

For me, my service agent Camron Spiece is the cornerstone of the service department at Feldman with his knowledge, professionalism and friendly, caring approach to his customers. I always feel very fortunate to have him servicing my car and making sure that it is in tip top shape. On my recent experience at Feldman he looked up my GM rewards points and used the certificates I brought in to help me out with expenses which I appreciate very much. He always tells me what my car needs at each appointment as well as what it doesn't need at that point, which again is very appreciated by me. I always feel that Camron has my best interests at heart as well as those of my car and I trust him. My car always returns to me in good working order and washed. I've always said I don't want anyone touching my car other than Camron and that still rings true today. I know I can always count on him to give me his personal best and that means everything to me. I always have a great experience in the service department and that is all due to Camron ! Thank you Camron for all that you do and for all that you are. You represent Feldman so well and I feel so lucky that my car has your personal attention. Thanks too, for getting me in so quickly everytime I contact you for service. That is appreciated as well! You are the BEST!

10/13/2025

Wow! It's responses like yours that truly keep us motivated! Our team strives to deliver an excellent experience, and are glad you've found this to be the case! Thank you so much for your wonderful response about our team member Camron, who has helped you out during your time with us! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you again, and have an awesome day!

Business Response

LANSING, MI

Tim B|2021 Chevrolet Tahoe

Confirmed Service Customer

10/13/2025

Brought our car in to Service Technician Aaron Young who after discovering we needed Transmission replacement he explained the process, set us up with a loaner vehicle, kept us updated on status of repairs and returned our car to us problem solved in Excellent Condition. Thanks Aaron.

10/14/2025

Tim, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

Business Response

YPSILANTI, MI

Ronald G|2022 Chevrolet Suburban

Confirmed Service Customer

10/14/2025

Aaron was great. However my car was there far longer than expected, not given a rental in an appropriate amount of time and my car has stunk from the time I got it back like fumes of some kind. It always turns with a rub and still squeals. I don't think ill ever be confident that it will be rught again.

10/15/2025

Ronald, thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to turn your experience around. Please reach out to our General Manager, Joe Rodriguez, at 517-374-0900 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

WILLIAMSTON, MI

Mark N|2019 Buick Encore

Confirmed Service Customer

10/14/2025

It was good!

10/15/2025

Hello! We're glad to hear we could provide you with a positive experience! Thanks for taking the time to leave a response, and have an awesome day!

Business Response

MASON, MI

Cory H|2022 Chevrolet Colorado

Confirmed Service Customer

10/13/2025

Aaron did a great job taking care of me and working with me during my servicing.

10/13/2025

Hi there, thank you for highlighting our team member Aaron, who helped make your service experience a great one! We're always more than happy to assist you if anything else comes up. Take care!

Calvin K|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

10/13/2025

Jake was knowledgeable and extremely helpful. Definitely an excellent experience.

Jacob Lederman

10/13/2025

We're so glad to hear you found our staff was so knowledgeable and helpful! Thank you for highlighting Jake, who helped make your experience an excellent one! Please feel free to reach out if there's anything more we can do for you. Thank you again, and have a great day!

Business Response

OLIVET, MI

Melissa A|2020 Chevrolet Traverse

Confirmed Service Customer

10/14/2025

Now my check engine light is on

10/14/2025

Hello, we really appreciate your feedback! We would like an opportunity to make this up to you. If you are willing, please reach out to us at (517) 374-0900 so we can work towards a resolution. Thank you, we look forward to hearing from you!

Business Response

LANSING, MI

Shamarea H|2025 Chevrolet Trax

Confirmed Service Customer

10/14/2025

I was fully taken care of by Aaron and the service department.He was absolutely incredible, very helpful and extremely polite.Very pleased with this service.

10/14/2025

Hello! It's wonderful to hear about your positive experience here at Feldman Chevrolet of Lansing! Thank you for highlighting our team member Aaron, who helped make your service go smoothly! If you're ever in need of more help, please let us know! Thanks again, and have a great day!

Business Response

LANSING, MI

Edward O|2026 Chevrolet Equinox

Confirmed Sales Customer

10/15/2025

It was a buyback that went flawlessly. Thanks.

Amber Baker-Zakala

10/15/2025

We want all our clients to have a comfortable and stress-free experience with us! We're happy to hear we could help you out! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day!

Business Response

EAST LANSING, MI

Zachary L|2016 GMC 2500HD Sierra

Confirmed Service Customer

10/15/2025

I was taken care quick and professionally always a job well done

10/15/2025

Hello! It's great to hear your service was completed quickly and to your satisfaction! Thank you for taking the time to leave us a response, and have a wonderful day!

Business Response

PERRY, MI

Scott H|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

10/17/2025

Everything went well- I hoped for better communication on when it would be completed-had to call several times and that made it a bit frustrating

10/19/2025

Scott, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Tillie V|2025 Chevrolet Equinox

Confirmed Service Customer

10/17/2025

Always received the best service from Feldman. My service consultant was Aaron Young and he was especially helpful and most gracious in providing assistance. Thank you!!!!

10/20/2025

Tillie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Melissa M|2020 GMC Terrain

Confirmed Service Customer

10/15/2025

Short and sweet

10/15/2025

It's great to hear everything was done quickly and to your satisfaction! Feel free to reach out to us if you need anything. Thank you, and have a wonderful day!

Business Response

EAST LANSING, MI

Brooke S|2022 Chevrolet Equinox

Confirmed Service Customer

10/17/2025

Aaron was extremely professional and communicative. My car was fixed quickly and he kept me informed every step of the way!

10/20/2025

We're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

EAST LANSING, MI

Deborah B|2025 Chevrolet Trax

Confirmed Service Customer

10/20/2025

Nick was excellent and very kind. I thought the service technician left a tool in my car. I didn’t know it was there to remove the tires so I tried to return it! I hope everyone laughed about it. The new facility is lovely. Thanks.

10/20/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thank you for highlighting our team member Nick, who helped make your visit go smoothly! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you again, and have an awesome day!

Business Response

LANSING, MI

Kyrina D|2026 Chevrolet Trax

Confirmed Sales Customer

10/20/2025

Marcus Brown did a great job! He worked hard to help get me a great payment on my 2026 Trax!

Marcus Brown

10/21/2025

Kyrina, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Melissa A|2020 Chevrolet Traverse

Confirmed Service Customer

10/21/2025

Thanks for taking care of my broken exhaust system

10/22/2025

We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LANSING, MI

Gordon H|2014 Chevrolet Malibu

Confirmed Service Customer

10/22/2025

Always a good experience. Very knowledgable. The customer is always treated with respect.

10/22/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LANSING, MI

Meghan P|2021 Chevrolet Equinox

Confirmed Service Customer

10/22/2025

Nina was great! Very friendly, service was fast. Able to get in and out for an oil change on my lunch hour.

10/22/2025

Meghan, we're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

PERRY, MI

Robert M|2025 Chevrolet Suburban 1500

Confirmed Service Customer

10/22/2025

Great service, friendly, fasy

10/22/2025

Robert, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

David C|2019 Chevrolet Traverse

Confirmed Service Customer

10/19/2025

It was my 1st visit to Feldman's and the reason I happened to choose them was due to an email offering a discount for an oil change. Aaron was the agent I worked with and I was amazed at the (right) questions he asked me about my car. He checked everything out and my $80 oil change turned into around a$4,000 fix, in which almost all of it was covered by G.M. or my extended warranty! I cannot thank him enough and because of this excellent service, I will never go to another dealership!! One happy customer!!

10/20/2025

David, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Tyler C|2010 Chevrolet Malibu

Confirmed Service Customer

10/20/2025

Aaron was incredible.

10/20/2025

Tyler, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

OWOSSO, MI

Cindy J|2024 Chevrolet Blazer

Confirmed Service Customer

10/20/2025

I went in for an oil change and tire rotation. I believe the oil change and rotation were done. However, I told them one tire was low, they found a nail in it. After rotating, they forgot to fill that tire with air. There was also some scratches left on the driver door which I pointed out before leaving the dealership. They will fix it this week. As I got closer to where I live I noticed the tire was still low and went to a tire place and had air put in it.

10/20/2025

Cindy Jo Jaye, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. When you have an opportunity, please reach out to us at (517) 374-0900 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

Business Response

LANSING, MI

Vignesh J|2025 Chevrolet Equinox EV

Confirmed Service Customer

10/20/2025

Service Advisor Aaron worked on my vehicle. Did an excellent job in getting the vehicle in and out quickly and communicating timely.

10/20/2025

It's great to hear everything was done quickly and to your satisfaction! Thank you for highlighting our team member Aaron, who helped make your experience an excellent one! If you have any further needs, please don't hesitate to reach out! Thanks again, and have a great day!

Business Response

EAST LANSING, MI

Joe B|2012 Chevrolet Sonic

Confirmed Service Customer

10/21/2025

The service was excellent from start to finish.

10/21/2025

Hello! It's so great to hear we could provide you with an excellent service experience! Please don't hesitate to reach out to us if there's anything more we can do! Thank you for the response, and have an awesome day!

Business Response

LANSING, MI

Stella K|2023 Chevrolet Trailblazer

Confirmed Service Customer

10/23/2025

Everything was fine

10/24/2025

Hello, we're glad we could help you out! If you have any further needs, please don't hesitate to reach out! Thank you, and have a wonderful day!

Business Response

LANSING, MI

Hobart S|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

10/22/2025

Mark was easy to work with. His communication with the service tech found an unnoticed/ unreported issue and worked to get it corrected.

10/22/2025

We want all our clients to have a comfortable and stress-free experience with us! Thank you for highlighting our team member Mark, who helped make your experience such a positive one! If you're ever in need of more help, please let us know! Thank you again, and have a wonderful day!

Business Response

LANSING, MI

Tom B|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

10/22/2025

Another great job by the Feldman crew keeping my Silverado running tip top!

10/23/2025

Tom, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LANSING, MI

Patrick O|2017 Chevrolet Traverse

Confirmed Service Customer

10/23/2025

Very good service.

10/23/2025

Hi there, it's great to hear about your positive experience here at Feldman Chevrolet of Lansing! Thank you for taking the time to leave us this response, and have a wonderful day!

Business Response

EAST LANSING, MI

Mark H|2018 Chevrolet 2500HD Silverado

Confirmed Service Customer

10/23/2025

Your surcharge on using debit and or credit card, and lack of info on paperwork done by your service department is bad also a multi point inspection was bone did not get any info or feedback from your service writer all he was concerned about was payment and to let you know at the last minute about surcharge will not be back because of this and surcharge on 2100.00 bill sad vary sad.

10/23/2025

Mark Halverson, at our dealership we pride ourselves in straight forward, no nonsense, and transparent dealings with our clients. We are interested in learning more about your particular situation. When you have an opportunity, please reach out to us at (517) 489-4846 so we can try to restore your confidence in our business. Thank you for taking the time to reach out to us, and we hope to hear from you soon.

Business Response

LANSING, MI

James M|2026 Chevrolet Equinox

Confirmed Sales Customer

10/24/2025

The offices are not marked with names, and I was not taken to each person. Had to slightly navigate to find people.

Joshua Bendall

10/24/2025

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Business Response

PERRY, MI

Patrick C|2021 Chevrolet Equinox

Confirmed Service Customer

10/27/2025

Service took longer than expected though

10/27/2025

Patrick, thank you for taking the time to leave us feedback about your experience with us. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

Business Response

LANSING, MI

Ruth E|2024 Chevrolet Equinox

Confirmed Service Customer

10/27/2025

always great service

10/27/2025

Hi there, we're so glad to have provided you with a great service experience! Thank you for taking the time to let us know how we did! We sincerely value your business and hope you have an awesome day!

Business Response

LANSING, MI

Rodney P|2023 Chevrolet Equinox

Confirmed Service Customer

10/24/2025

It was pleasant and comfortable.

10/24/2025

We want all our clients to have a comfortable and stress-free experience with us! Thank you for taking the time to leave us a response, we hope you have an awesome day!

Business Response

DEWITT, MI

Karen S|2023 Chevrolet Equinox

Confirmed Service Customer

10/24/2025

Mark answered all my questions and was very helpful in getting me a ride and the mechanic had my car ready ahead of time. Thanks for the prompt service as I waited too late to make an appointment.

10/27/2025

We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!

Business Response

LANSING, MI

Kelly D|2022 Chevrolet Equinox

Confirmed Service Customer

10/24/2025

It was great and it couldn't have gone better. The guy who helped me explained everything so well to me as person who understands nothing about vehicles. He was also very detailed about the suggested GM maintenance schedule and how it effects warranty items.

10/27/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

Business Response

LANSING, MI

Patrick A|2024 Chevrolet Blazer EV

Confirmed Service Customer

10/27/2025

Great communication and service overall. Loaner process was easy.

10/27/2025

Patrick, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

LANSING, MI

Rita P|2018 Chevrolet Equinox

Confirmed Service Customer

10/27/2025

I had a warning "service tire monitor". The service manager explained the cost. After it was installed he came back to say another tire monitor wasn't talking to the new monitor because they run on batteries and the battery was too low. I asked if it is necessary to have tire monitors. He said not if I want to manually check my tire pressure. I ended up replacing all 4. Thankfully I was given a small discount. Had he explained this before the first tire monitor was replaced, I am not sure I would have replaced any of them. I would check my tires the old fashioned way.

10/27/2025

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you again, and have a wonderful day!

Business Response

LANSING, MI

Arnold W|2024 Chevrolet Equinox

Confirmed Service Customer

10/27/2025

Service advisor was wonderful and work was completed on time

10/27/2025

Hi there, we're glad to hear your service was completed quickly and to your satisfaction! Thank you for highlighting our staff, who helped make your experience a positive one! Please don't hesitate to reach out if there's anything additional we can do for you. Have an awesome day!

Business Response

LANSING, MI

Victor C|2019 Chevrolet Equinox

Confirmed Service Customer

10/27/2025

The technician agent, Aaron, was very helpful and professional when dealing with my 2019 Equinox. It kept having issues, but Aaron and the technician who worked on the car would not give up until the found the problem and they fixed it. They made me feel really comfortable and understood my frustration. I felt very confident that they would eventually fix the car, and they did.

10/27/2025

Hello, we strive for 100% satisfaction, so it's great to hear you had such a positive experience at Feldman Chevrolet of Lansing! Thank you for highlighting our team member Aaron, who helped make your service go smoothly! If you have any further questions, please don't hesitate to reach out! Thank you again, and have a fantastic day!

Business Response

LANSING, MI

Deanna H|2024 Chevrolet Blazer

Confirmed Service Customer

10/27/2025

Excellent!!! Cam Spiece is always the best to work with!!

10/27/2025

Hello! We're so glad to hear about your excellent experience with our team! Thank you for highlighting Cam, who helped you out! We're always more than happy to assist you if anything else comes up. Take care!

Business Response

GRAND LEDGE, MI

Karen P|2023 Chevrolet Equinox

Confirmed Service Customer

10/29/2025

Our service advisor, Mark was very professional and prompt. He is an asset to the dealership. We are very pleased with the Feldman group.

10/29/2025

Hi, we are so pleased you enjoyed your visit to Feldman Chevrolet of Lansing! Thank you for taking the time to highlight our team member Mark, who helped make your experience such a positive one! If you ever need anything else from us, please feel free to give us a call or stop by. Have a wonderful day!

Business Response

GRAND LEDGE, MI

Monica S|2014 Chevrolet Traverse

Confirmed Service Customer

10/29/2025

Excellent service as always!!

10/29/2025

It's experiences like yours that really keep us motivated! Thank you for taking the time to let us know how we did! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, and have a fantastic day!

Business Response

OWOSSO, MI

Johnny M|2025 Chevrolet Silverado 1500

Confirmed Service Customer

10/30/2025

Very courteous and thorough! Mr. Young is very helpful and answers all questions professionally.

11/2/2025

We are so happy to read such a great review about Feldman Chevrolet of Lansing! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

DIMONDALE, MI

William L|2014 Chevrolet Cruze

Confirmed Service Customer

10/30/2025

Staff helpful, in and out quickly.

11/2/2025

William, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Nancy P|2021 Chevrolet Equinox

Confirmed Service Customer

10/30/2025

The service was excellent. Gina kept me updated in a timely msnner

11/2/2025

Nancy, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing. If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Jerrod R|2024 Chevrolet Silverado 1500

Confirmed Service Customer

11/1/2025

I took my truck in for an oil change and service. The service team was friendly as always. The whole service was fast and they even washed my truck for me.

11/3/2025

Jerrod, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

GRAND LEDGE, MI

Andrea W|2025 Chevrolet Equinox

Confirmed Service Customer

11/1/2025

Nick was amazingly helpful and explained everything to me. So grateful for the experience I had at Feldman's!

11/3/2025

Andrea, we're glad to hear you found our staff was so helpful! If you're ever in need of more help, please let us know!

Business Response

LANSING, MI

Jean H|2025 Chevrolet Tahoe

Confirmed Service Customer

10/27/2025

Very professional, did the service quickly, and got me on my way. Nick did a great job.

10/28/2025

Jean, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! We sincerely value your business and look forward to your next visit!

Robert F|2016 Chevrolet Cruze Ltd

Confirmed Service Customer

10/27/2025

Aaron in service was very helpful.

10/28/2025

Robert, we're so happy we were able to help you out! We look forward to your next visit! Take care!

Business Response

LANSING, MI

Loriann G|2018 Chevrolet Equinox

Confirmed Service Customer

10/27/2025

as always good service..friendly staff and loved the new area!

10/28/2025

We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Feldman Chevrolet of Lansing

Business Response

EAST LANSING, MI

James J|2025 Chevrolet Equinox

Confirmed Service Customer

10/29/2025

Professional and courteous

10/29/2025

Hi there, thank you so much for your positive comments about our team here at Feldman Chevrolet of Lansing! If you're ever in need of more help, please let us know! Thanks again, and have a great day!

Business Response

LANSING, MI

Devlyn K|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

10/29/2025

Great customer service and very timely work.

10/29/2025

Hi there, we're so glad to hear we could provide you with a great service experience! Feel free to reach out to us if you need anything more. Thanks so much for your response, and have a wonderful day!

Business Response

SAINT JOHNS, MI

Janie N|2024 Chevrolet Blazer

Confirmed Service Customer

10/30/2025

Excellent. Aaron was friendly as always and answered all my questions.

11/2/2025

Janie, we're happy to hear you had such a positive experience with Aaron! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WILLIAMSTON, MI

Austin S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/31/2025

Clayton did a great job. Found me exactly what I wanted. No issues at all.

Clayton Kennedy

11/3/2025

Austin, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

LANSING, MI

Sonja A|2025 Chevrolet Trax

Confirmed Sales Customer

11/1/2025

This was my first time purchasing a vechicle buy mysef. My sales person Kent made me feel confortable and confident of the vechicle I chose. I’m very happy and satisfied.

KENT BOOTHE

11/3/2025

Congratulations on your new vehicle! We are happy to pass along your comments to Kent here at Feldman Chevrolet of Lansing! We hope to be of service to you again in the future. Best wishes, Feldman Chevrolet of Lansing

Business Response

LANSING, MI

Florentine B|2023 Chevrolet Traverse

Confirmed Service Customer

11/3/2025

The service person was very courteous and friendly.

11/3/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out! Thanks again, and have a great day!

Business Response

LANSING, MI

Robert C|2018 Chevrolet Equinox

Confirmed Service Customer

11/1/2025

All good.

11/3/2025

Hello! It's great to hear we could provide you with a positive experience! Thank you for taking the time to leave a response, and have a wonderful day!

Business Response

LANSING, MI

David K|2020 Chevrolet Equinox

Confirmed Service Customer

11/3/2025

My appointment started on time and the work was completed ahead of schedule.

11/3/2025

Hi there, we're happy to hear your service was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Thank you, and have an awesome day!

Business Response

MASON, MI

Larry C|2016 Chevrolet Suburban

Confirmed Service Customer

11/3/2025

Polite, knowledgeable but prices are out of this world. Over $900 for thermostat and radiator flush/coolant refill. Highway robbery!

11/3/2025

Thank you for letting us know about your recent visit to Feldman Chevrolet of Lansing. Your feedback helps us improve, so we appreciate you for taking the time to let us know how we did. If you are willing, please give us a call at (517) 374-0900 so we can discuss your experience further. We look forward to hearing from you.

Business Response

FT MYERS, FL

Richard C|2020 Chevrolet Blazer

Confirmed Service Customer

11/3/2025

Like the new service area and very comfortable. Nina did a great job with setting up my service and keeping me updated throughout the process

11/3/2025

Hello, we're glad to hear you enjoyed your visit! Thank you for highlighting our team member Nina, who helped you out during your service experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a wonderful day!

Alexander R|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/3/2025

Vivian is amazing. Pleasure to deal with and very detailed and helpful.

Vivian Rose

11/3/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thank you for highlighting our team member Vivian, who helped you out during your visit! We are always more than happy to assist you if anything else comes up. Thanks again, and take care!

Business Response

OAK PARK, MI

Joseph A|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/3/2025

Barry and his assistant we’re very knowledgeable on the vehicle and very courteous on how they presented the deal to me that made me want to do an early turn in on my lease into a 2026 instead of waiting until May of next year 2026 great job!

Barry Dickson

11/3/2025

Hi, we are so happy to read such a wonderful review about Feldman Chevrolet of Lansing! Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we're more than happy to help! Thanks again, and have an awesome day!

Business Response

LANSING, MI

Randy C|2022 Chevrolet Traverse

Confirmed Service Customer

11/3/2025

The service at Feldman was excellent. I had my oil changed and on my way within 45 minutes of my appointment time. The only thing that I was missing was the report showing how the inspections went. I was hoping to see what my tires' tread depth was, so I can plan for buying new tires soon.

11/4/2025

Hi there, we're so glad to hear your service was completed quickly and to your satisfaction! We appreciate your kind review; and are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! Please don't hesitate to reach out to us if there's anything more we can do! Thank you, and have an awesome day!

Business Response

LANSING, MI

Paula E|2022 Chevrolet Trailblazer

Confirmed Service Customer

11/3/2025

Nina always makes my service experience wonderful and a timely manner.

11/4/2025

Hi there, thanks so much for your wonderful response about our team member, Nina! We're glad to hear we delivered such a positive experience. If there's anything further we can do for you, we are happy to help! Thanks again, and have a great day!

Business Response

LANSING, MI

Patricia D|2025 Chevrolet Equinox

Confirmed Service Customer

11/4/2025

Excellent work and customer service.

11/4/2025

Hi there, thank you so much for your awesome comments about Feldman Chevrolet of Lansing! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we're more than happy to help! Thank you again, and have a wonderful day!

Business Response

EAST LANSING, MI

Stephen P|2026 Chevrolet Blazer EV

Confirmed Sales Customer

11/5/2025

The entire staff was helpful.

Alaina Solitro

11/5/2025

Stephen, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

HASLETT, MI

Jason H|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/5/2025

My purchase was completed quickly, and very professional. I have leased 3 cars now through your dealership and have been happy every time.

Mitchell Sparks

11/5/2025

Hello, congratulations on your new vehicle! Your wonderful feedback and rating mean a lot to us. If there's anything further we can do for you, we're happy to help! Thank you for your response, and have an awesome day!

Business Response

GRAND LEDGE, MI

Sean W|2024 Chevrolet Silverado 1500

Confirmed Service Customer

11/5/2025

Great Service!

11/5/2025

Hi there, it's awesome to hear about your great service experience here at Feldman Chevrolet of Lansing! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a wonderful day!

Business Response

EAST LANSING, MI

Patrick M|2019 Chevrolet Equinox

Confirmed Service Customer

11/5/2025

Everything was great.

11/5/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing! We're glad to hear we could provide you with a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Thank you, and have an awesome day!

Business Response

LANSING, MI

Dustin C|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

11/6/2025

Overall great experience. Went in for an oil change and that was taken care of in a timely manner. Camron took care of me and per the usual he did an awesome job!

11/7/2025

Dustin, we really appreciate your positive review and we are happy to pass along your comments to Camron here at Feldman Chevrolet of Lansing! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

CHARLOTTE, MI

Lynne S|2025 Chevrolet Trax

Confirmed Sales Customer

11/6/2025

Jake was a GREAT a salesman!! Intelligent, helpful, caring, answered all my questions, help fixed the settings I wanted on the car, funny and professional!!!! I would suggest him for any concerns or interests in buying a car from Feldman!!

Jacob Lederman

11/7/2025

Lynne, thank you for your kind review; we are happy to pass along your comments to Jake here at Feldman Chevrolet of Lansing! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HASLETT, MI

Elizabeth B|2025 Chevrolet Trailblazer

Confirmed Service Customer

11/3/2025

Nina was great

11/4/2025

Hello! Thank you for highlighting our team member Nina, who helped make your experience great! If you're ever in need of more help, please let us know! Have a wonderful day!

Business Response

LANSING, MI

Mary I|2016 Chevrolet Equinox

Confirmed Service Customer

11/4/2025

Liked new service addition. Service writer was helpful on questions.

11/4/2025

We want all our clients to have a comfortable and stress-free experience with us! It's great to hear we could help you out! If you have any further questions, please don't hesitate to reach out! Thank you, and have a wonderful day!

Business Response

EAST LANSING, MI

Lechele P|2024 Chevrolet Silverado 1500

Confirmed Service Customer

11/4/2025

It was early, the team was up and at em. Moving cars in and getting customers where they needed to be. It was a smooth operation. Nina is a great part of that operation, she was especially professional and helpful during my entire visit! She made me feel welcomed, heard, and seen from the moment I arrived until I climbed into my car.

11/5/2025

Lechele, thank you for your kind review; we are happy to pass along your comments to Nina here at Feldman Chevrolet of Lansing! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

OKEMOS, MI

Michael D|2018 Chevrolet Trax

Confirmed Service Customer

11/5/2025

Mark treated me right

11/5/2025

Hi there, we're glad to hear we could help! Thank you for highlighting our team member Mark, who made your experience a positive one! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Amy B|2026 Chevrolet Equinox

Confirmed Sales Customer

11/5/2025

Very polite and answered all of my questions

Jacob Lederman

11/5/2025

We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help! Thank you for your review, and have a great day!

Adrian C|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/3/2025

Quick and easy! Jake was also great

Jacob Lederman

11/7/2025

Adrian, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LANSING, MI

Cynthia L|2018 Chevrolet Equinox

Confirmed Service Customer

11/6/2025

Cameron listened and gave great service! Worked with warranty company.

11/7/2025

Cynthia, our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SAINT JOHNS, MI

Maxwell W|2023 Chevrolet Silverado 1500

Confirmed Service Customer

11/6/2025

Camron was super responsive and helped me get my vehicle back up and running exceptionally fast. I appreciated to extra effort as I live in Grand Rapids and no loaners were available. He went above and beyond to make sure that I was without my truck for the shortest possible amount of time. Thanks Camron and the rest of the Feldman Team!

11/7/2025

Maxwell, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

GRANDVILLE, MI

Nancy P|2026 Chevrolet Trailblazer

Confirmed Sales Customer

11/6/2025

Very comfortable Very informative and helpful

Alaina Solitro

11/7/2025

Nancy, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HASLETT, MI

Chris A|2023 Chevrolet Bolt EUV

Confirmed Service Customer

11/9/2025

The tire rotation was fine. i was able to get an appointment, and it was timely. I was surprised that they recommended over $1,000 in work, since my manual said at 30,000 miles I needed a cabin air filter and tire rotation.

11/13/2025

Chris, we appreciate you taking the time to leave us this feedback. We'd like the opportunity to discuss this with you. Please reach out to our General Manager, Joe Rodriguez, at 517-374-0900 at your earliest convenience to discuss how we can turn your experience into a more positive one.

Business Response

HASLETT, MI

Kerrie B|2024 Chevrolet Blazer

Confirmed Service Customer

11/9/2025

Service was friendly and fast. Loved that my vehicle was washed.

11/10/2025

Kerrie, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Sandra W|2024 Chevrolet Equinox

Confirmed Service Customer

11/10/2025

Good

11/10/2025

Hello! We're so glad to have provided you with a positive experience! Thank you for your response, and have a great day!

Business Response

LANSING, MI

Kevin F|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

11/11/2025

they were very professional and got my truck in on time. They also explained what service they did on my truck.

11/12/2025

Kevin, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DEWITT, MI

Bhanuprakash B|2026 Chevrolet Equinox EV

Confirmed Sales Customer

11/12/2025

This time it was pleasant and friendly. I completed major documentation in online and went to dealership to pick the car. It was quick and completed everything in 30min

Alaina Solitro

11/12/2025

We want all our clients to have a comfortable and stress-free experience with us! We're so glad to hear this was the case! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you for your response, and have a wonderful day!

Business Response

GRAND LEDGE, MI

Ryann G|2013 Chevrolet Volt

Confirmed Service Customer

11/12/2025

Aaron was the person who helped me and he was AMAZING. I explained to him that it was my first time coming by myself to get an oil change and he was so incredibly kind, nice and very helpful and explained everything to me. I would definitely come back and recommend Aaron to anyone.

11/12/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thank you for highlighting our team member Aaron, who helped make your visit go smoothly! If you have any further questions, please don't hesitate to reach out! Thanks again, and have an awesome day!

Business Response

CLINTON TWP, MI

Mary S|2018 Chevrolet Equinox

Confirmed Service Customer

11/8/2025

What can I say? It was outstanding like always. I know when I stop at Feldman of Lansing I will be well taken care of. Knowing that Nina is always looking out for my best interests is even better. I've a customer of Feldman of Lansing for more than 50 years. My family's buying from them goes all the way back to when the dealership was England Cook.

11/10/2025

Mary, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Shelley L|2024 Chevrolet Trailblazer

Confirmed Service Customer

11/10/2025

Everything went smooth, I am happy with the service and knowledgeable staff.

11/10/2025

We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Michael V|2026 Chevrolet Equinox

Confirmed Sales Customer

11/10/2025

Ease of transaction was greatly appreciated

Vivian Rose

11/10/2025

Michael, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FENTON, MI

Michelle R|2024 Chevrolet Equinox

Confirmed Service Customer

11/10/2025

I got in and out quickly. The people were very nice and the coffee was great. The lounge was comfortable and had enough room for multiple people. Great experience b

11/10/2025

We want all our clients to have a comfortable and stress-free experience with us! It's great to hear your service was completed quickly and to your satisfaction! Please let us know if there is anything else we can do; we're more than happy to help! Thank you, and have a wonderful day!

Business Response

LANSING, MI

Melissa E|2017 Chevrolet Malibu

Confirmed Service Customer

11/12/2025

Always receive top notch service. Your staff is always courteous and professional. Quality of service is top of the line.

11/12/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thanks so much for taking the time to let us know how we did! Please let us know if there is anything else we can do for you; we're more than happy to help! Thanks again, and have a wonderful day!

Business Response

LANSING, MI

Alan G|2020 Chevrolet Trax

Confirmed Service Customer

11/13/2025

My service rep, mark callahan , ranks as one of your top employees. Has always treated me with a smile and makes me feel wanted as a customer. Explains my needs and is able to make it a reason I’m willing to return. The other employee I had contact with is your cashier to whom u can’t remember her name. A longtime employee she has always been polite and professional. I also look forward to having her wait in me .

11/13/2025

Hi, your wonderful feedback and rating mean a lot to us! Thanks so much for highlighting our team member Mark, who has helped you out during your time with us! We're glad to hear we delivered such a positive experience. If there's anything further we can do for you, we are happy to help! Thanks again, and have a great day!

Business Response

LANSING, MI

Ronda B|2017 Chevrolet Traverse

Confirmed Service Customer

11/13/2025

The service was prompt and all parts and repairs were explained to me.

11/14/2025

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MASON, MI

Eric H|2022 Chevrolet Blazer

Confirmed Service Customer

11/14/2025

It was very smooth

11/14/2025

Hi there, we're glad to hear your visit went smoothly! We are always more than happy to assist you if anything else comes up. Thank you for your response, and have an awesome day!

Business Response

CHARLOTTE, MI

Daniel P|2021 GMC Yukon XL

Confirmed Service Customer

11/14/2025

I had some routine maintenance done as well as a sensor replaced.

11/14/2025

Hello, we're happy to hear we could help you out! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a great day!

Business Response

CHARLOTTE, MI

Krystn P|2024 Chevrolet Trailblazer

Confirmed Service Customer

11/14/2025

The service department has always been great. The new service lane is very clean and inviting.

11/14/2025

Hi there, thank you for your kind words and this wonderful review! Our team strives to deliver a great experience, and are glad you found this to be the case! If you have further needs or questions, please reach out! Thanks again, and have an awesome day!

Business Response

MASON, MI

David D|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

11/15/2025

It was good and they worked to assist me

11/17/2025

Hello, we're glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you for your review, and have a wonderful day!

Business Response

WILLIAMSTON, MI

James P|2024 Chevrolet Silverado 1500

Confirmed Service Customer

11/17/2025

I love the new building. Service has always excellent.

11/17/2025

Hi, we are so happy to read such a great review about Feldman Chevrolet of Lansing! Our team strives to deliver an excellent experience, and are glad you found this to be the case! If you have further needs or questions, please reach out! Thank you, and have an awesome day!

Business Response

MASON, MI

Victoria T|2022 Chevrolet Equinox

Confirmed Service Customer

11/17/2025

I'm pleased with your services.

11/18/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LANSING, MI

Joann K|2024 Chevrolet Equinox

Confirmed Service Customer

11/18/2025

They did an excellent job.

11/18/2025

Hello! Thank you for taking the time to let us know how we did! It's great to hear we could provide you with an excellent experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Gordon R|2018 Chevrolet Malibu

Confirmed Service Customer

11/18/2025

Thank you for getting me out ahead of time and completing my 75K maintenance!

11/20/2025

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks for your response, and have an awesome day!

Business Response

EAST LANSING, MI

Jordan W|2025 Chevrolet Trax

Confirmed Sales Customer

11/13/2025

The process was smooth and the team was very pleasant.

KENT BOOTHE

11/14/2025

We want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please give us a call. We're always happy to help!

Angela A|2018 Chevrolet Traverse

Confirmed Service Customer

11/14/2025

Another great experience, at the new location for service. I was disappointed not to see my service person Camron, who was on vacation. Nina was a great service person. She did a great job getting my vehicle in and out for my oil change on a timely manner.

11/14/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thank you for highlighting our team member Nina, who helped you out with your service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Matt G|2025 Chevrolet Equinox EV

Confirmed Service Customer

11/16/2025

Quick, friendly service

11/17/2025

Matt, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HASLETT, MI

Randy B|2024 Chevrolet Silverado 1500

Confirmed Service Customer

11/16/2025

Got there 20 minutes early,and had no problems. Talked to Jamie about some GM rewards I had,and got a couple other things done too

11/17/2025

Randy, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! We sincerely value your business and look forward to your next visit!

Business Response

LANSING, MI

Gregg T|2024 Chevrolet Traverse

Confirmed Service Customer

11/17/2025

The service at Feldman is always very good. Mark is always great!

11/18/2025

Gregg, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

WATERVLIET, MI

Alicia S|2025 Chevrolet Traverse

Confirmed Service Customer

11/19/2025

3rd time being my car in foe service and nothing was done again Still waitting for another appointment

11/20/2025

Alicia Ann Spencer, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Feldman Chevrolet of Lansing (517) 374-0900

Business Response

PERRY, MI

Brian F|2025 Chevrolet Trax

Confirmed Sales Customer

11/19/2025

Salesmen Mitchell was easy to work with. He should be very appreciated.

Mitchell Sparks

11/20/2025

Hi there! Thank you for your positive comments about our team member Mitchell, who helped make your experience go smoothly! If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

Business Response

BRIDGEPORT, MI

Jeremy L|2024 Chevrolet Silverado 1500

Confirmed Service Customer

11/18/2025

Great service.

11/20/2025

Hi! We're happy to have provided you with a great service experience! Thank you for taking the time to leave a response, and have a wonderful day!

Business Response

LANSING, MI

Eric P|2015 Buick Encore

Confirmed Service Customer

11/19/2025

well went there to purchase our daughters first vehicle. Before we received the plates Her serpentine bell shredded. luckily no one was hurt. went in to talk to sales rep. and all he said was that's weird nothing eles. now came in to do an oil change and the car would not start and they said it was leaking oil from turbo. no one to work Through the problem.. so I will be fixing it somewhere eles

11/20/2025

Eric Joseph Penrose, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. If you'd be willing to provide more feedback, please reach out to us at (517) 374-0900 so we can assist you further.

Business Response

LANSING, MI

September W|2026 Chevrolet Equinox

Confirmed Sales Customer

11/20/2025

I reached out and they found the car I wanted around the monthly price I wanted.

Ameer Powell

11/20/2025

Hi there, congratulations on your new vehicle! It's great to hear we could provide you with a positive experience! Feel free to reach out to us if you need anything. Thank you, and have a wonderful day!

Business Response

DEWITT, MI

Jaime C|2024 Chevrolet Trax

Confirmed Service Customer

11/20/2025

I had a scheduled service appointment for an oil change! Service department was friendly and had my car done quickly!

11/20/2025

Hello! We're so glad to hear your service was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we're more than happy to help! Thank you, and have a great day!

Business Response

LAINGSBURG, MI

David L|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/20/2025

Jake was thoroughly attentive. He answered all of my questions without hesitation, expertly and confidently. I have to be honest; the service was superb. The last time I received such gracious and impeccable service was when I attended the Catalina Wine Mixer. I left thoroughly satisfied and content. This was the most pleasant experience I have had purchasing a vehicle. I will be sure to recommend Jake and Feldman to my family and friends.

Jacob Lederman

11/20/2025

Hi there, congratulations on your new vehicle! It's experiences like yours that really keep us motivated! Thank you for your wonderful response about our team member Jake, who helped make your visit go smoothly! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let us know how we did; have an awesome day!

Business Response

GOODRICH, MI

Jacob L|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

11/21/2025

Mark is the man!

11/24/2025

Jacob, we're happy to hear you had such a positive experience with Mark! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SAINT JOHNS, MI

Shawn B|2025 Chevrolet Trailblazer

Confirmed Service Customer

11/19/2025

The work on my car was great, but the amount of time it took was frustrating. I scheduled an appointment for an oil change and even came in early, and it took 1 hour 40 minutes after my appointment time to complete. I wasn't expecting that and missed an appointment that I had scheduled.

11/20/2025

Hi there, we regret your most recent visit with us was not up to the standards we strive for. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (517) 489-4846 so we can discuss your experience further. We look forward to hearing from you.

Business Response

MASON, MI

Alden R|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

11/19/2025

everything went smoothly

11/20/2025

Hi there! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you for your response, and have a great day!

Robert S|2018 Chevrolet Malibu

Confirmed Service Customer

11/21/2025

Aaron Young was excellent. He told us what would be checked and would let us know of any other issues. He was very professional not being pushy but taking time to explain everything to us. It's employees like him that keep us coming back here for service.

11/21/2025

It's experiences like yours that really keep us motivated! Thank you for taking the time to highlight our team member Aaron, who has helped make your visits go smoothly! If you have any further questions, please don't hesitate to reach out! Thanks again, and have an awesome day!

Business Response

LANSING, MI

Wayne W|2025 Chevrolet Tahoe

Confirmed Service Customer

11/21/2025

I needed splash guards salesman, Kent Booth told me of in-house parts. Now after service installed them I have protection from road ware/ damage. I needed oil and filter change, tire rotation Service person Nina scheduled that work and I do not have to have concerns about my vehicle’s maixtenance. Thank you !

11/21/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thank you for highlighting our team members Kent and Nina, who helped make your service go smoothly! We are always more than happy to assist you if anything else comes up. Thanks again, and have a great day!

Braden R|2024 Chevrolet Silverado 1500

Confirmed Service Customer

11/22/2025

Service agent was friendly, resourceful, and courteous

11/24/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Joseph G|2024 Chevrolet Trax

Confirmed Service Customer

11/22/2025

Wife says for just a oil change it took to long

11/24/2025

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Manager, Joe Rodriguez, at 517-374-0900 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

EAST LANSING, MI

Glenn M|2016 Chevrolet Equinox

Confirmed Service Customer

11/21/2025

Service advisor Mark did a great job communicating with me while my car was being serviced. Service tech Tyler discovered a potential serious issue which he addressed after an in depth explanation from Mark. All service was completed sooner than promised.

11/24/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

OKEMOS, MI

Tiayanna R|2018 Chevrolet Equinox

Confirmed Service Customer

11/21/2025

Nina was very helpful, she answered all the questions I had. She kept me updated on my time and what was going on. Very outstanding service

11/24/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Kathryn T|2019 Chevrolet Equinox

Confirmed Service Customer

11/23/2025

Service was wonderful, I was treated with kindness and respect.

11/24/2025

Kathryn, your wonderful feedback and rating mean a lot to us. If you have any questions, please don't hesitate to reach out!

Business Response

LANSING, MI

Adrianne J|2020 GMC Terrain

Confirmed Service Customer

11/23/2025

I made an appointment for an oil change and 4 new tires. I scheduled the appointment for 730 AM and I was there at 700 AM. The tires that were selected were confirmed in stock. I communicated that I needed to have my car done by 3 PM (because I was coordinating rides and needed to pick up my child from school). The team assured me this would be no problem. I received no communication from the team until 3:25 PM. At that point I didn't have a ride back to the dealership and had to scramble to get someone to pick up my child. To add insult to injury, after picking up my car and driving away, it was identified that NONE of the new tires had caps on the air valves. I have been a customer of Feldman for 25 years. And my dad has been a customer long before that. This is probably the last straw and I will need to seek out another dealership to provide recurring maintenance.

11/24/2025

Adrianne Jenkins, thank you for bringing this unfortunate experience to our attention. Here at Feldman Chevrolet of Lansing, we strive for excellence, and are disappointed to hear that you received anything less. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (517) 374-0900 so we can work towards a resolution.

Business Response

DEWITT, MI

Kirk A|2023 Chevrolet Blazer

Confirmed Service Customer

11/24/2025

Cam and the technicians quickly resolved an emissions code with a sensor replacement. It was a code that popped up a year or so ago and went away after a visit. Cam kept me apprised of what was happening via text message the whole way. It was nice catching up with Cam and his newly expanding family. Congrats Cam! Always a pleasure seeing you. Thanks for your excellent work.

11/24/2025

Hello, we strive for 100% satisfaction, so it's great to see you had such a positive experience here at Feldman Chevrolet of Lansing! Thank you for highlighting our team member Cam, who helped make your visit such a positive one! If you have any further needs, please don't hesitate to reach out! Thanks again, and have a fantastic day!

Tamara S|2021 GMC Acadia

Confirmed Service Customer

11/24/2025

Great service team. Quick oil change.

11/24/2025

Hi there, we're happy to hear your service was completed quickly and to your satisfaction! Thank you for your wonderful response about our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Business Response

PORTLAND, MI

Donna G|2024 Chevrolet Equinox

Confirmed Service Customer

11/24/2025

After having an alignment done I was disappointed that the air pressure was not checked. My tire pressure was 31, 32, and two tires had air pressure of 33. I know tire pressure is important. Also the front camera was replaced and now I cannot turn off the "lane assist" beeping. The switch doesn't appear to be working.

11/24/2025

Donna Goulet, thank you for bringing this unfortunate experience to our attention. We strive for 100% satisfaction, and we regret to find out that this was not the case. We'd like the opportunity to turn your experience around. Please reach out to us at (517) 374-0900 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

LANSING, MI

Kay D|2011 Chevrolet Impala

Confirmed Service Customer

11/24/2025

Got in right away tech listened to my concerns. Car was ready in the time that was quoted.

11/24/2025

Hi there! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Thank you for your response, and have a great day!

Business Response

LANSING, MI

Linda A|2026 Chevrolet Trailblazer

Confirmed Sales Customer

11/24/2025

Barry was very helpful, listened to my needs, patient with me, thoughtful, very knowledgeable, not pushy, on time, and friendly ! I will definitely recommend him to family and friends!

Barry Dickson

11/24/2025

We want all our clients to have a comfortable and stress-free experience with us! Thank you for taking the time to highlight our team member Barry, who helped make your visit go smoothly! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your wonderful response, and have a great day!

Gena S|2025 Chevrolet Trax

Confirmed Service Customer

11/25/2025

Camron took care of me from start to finish and checked on me in between. He answered all my questions with a kind and patient demeanor. My service was completed in less than an hour, which was an added bonus to my experience.

11/25/2025

Marie, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

PORTLAND, MI

Michael C|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

11/26/2025

Exceptional attention to detail when installing my bed cover!!

11/26/2025

We appreciate your positive review about your recent visit with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case! If you have further needs or questions, please reach out! Thank you, and have an awesome day!

Business Response

LAINGSBURG, MI

Michael N|2026 Chevrolet Trax

Confirmed Sales Customer

11/26/2025

Excellent

Jacob Lederman

11/26/2025

Hi there, it's great to hear we could provide you with an excellent experience! Thank you for taking the time to leave us this response, have a wonderful day!

Business Response

LANSING, MI

Matthew C|2016 Chevrolet Malibu

Confirmed Service Customer

11/26/2025

Excellent job and a great experience

11/27/2025

Matthew, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

FLUSHING, MI

Thomas B|2026 Chevrolet Silverado 1500

Confirmed Service Customer

11/27/2025

Great service again and again from the entire Feldman crew. Thanks!

11/27/2025

Thomas, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LANSING, MI

Dayjah S|2019 Chevrolet Equinox

Confirmed Service Customer

11/27/2025

I was very clear about what I wanted and didn’t want and I felt that the salesmen attempted to scare me into getting a car. When I said that paying a down payment and doubling my car note wouldn’t work Danny continuously told me “it’s just a little increase” and to make a sacrifice for a little bit and it’ll be worth it, which was very insensitive. They disregarded my mother, who works in this field, and we had to ask several times for a purchase agreement. The workers that called Lake Trust were extremely rude to the Lake Trust workers which sealed the deal on me NOT doing business at this dealership. When I came to pick up my car, Nina asked for my car keys so I could pay and leave and got the run around for an hour, only for the first person she asked to have the keys the entire time. I’ve been a customer for 5 years and am extremely disappointed. I wouldn’t recommend anyone come here.

12/2/2025

Dayjah, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We'd like the opportunity to discuss this with you. Please reach out to our General Manager, Joe Rodriguez, at 517-374-0900 at your earliest convenience to discuss how we can turn your experience into a positive one.

Business Response

LANSING, MI

John M|2014 Chevrolet 1500 Silverado

Confirmed Service Customer

11/27/2025

Took a bit too long, but good work.

11/28/2025

John, we appreciate you taking the time to leave us this feedback. Until the next time we meet, take care!

John S|2025 Chevrolet Equinox

Confirmed Service Customer

11/28/2025

Great service, and great understanding of customer satisfaction!

11/28/2025

John, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

HASLETT, MI

Ellen H|2020 Chevrolet Equinox

Confirmed Service Customer

11/28/2025

The work was quickly done. Car washed after. Always happy with my experience with you.

11/28/2025

Hello! It's great to hear your service was done quickly and to your satisfaction! Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, and have a wonderful day!

Business Response

MASON, MI

Anthony B|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

11/28/2025

Always pleasant to go there.

11/28/2025

Thanks! We always want to hear back from our clients and we're glad you've had such a positive experience with us! If you have any further needs, please don't hesitate to reach out! Thanks again, and have an awesome day!

Business Response

OKEMOS, MI

Tillie V|2025 Chevrolet Equinox

Confirmed Service Customer

11/24/2025

Had an engine light come on in my 2025 Equinox. Something I just never expected in a vehicle with only 5500 miles on it. Didn't know what was going on but Mark at Feldman got me right in and had the problem taken care of. Always receive excellent service at Feldman. Thank you..

11/24/2025

Hi there, it's great to hear we could help you out! Thank you for highlighting our team member Mark, who made your experience such a positive one! Feel free to reach out to us if you need anything. Thanks again, and have a wonderful day!

Business Response

LANSING, MI

Nadine H|2025 Chevrolet Trax

Confirmed Sales Customer

11/24/2025

Salesperson was personable and attentive to what we were looking for

Savanna Hernandez

11/24/2025

Nadine, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

LANSING, MI

Justin A|2020 Chevrolet Tahoe

Confirmed Service Customer

11/26/2025

Aaron is my guy for over 6 years all 3 of my car's are very well kept.

11/27/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Business Response

LANSING, MI

Barb S|2024 Chevrolet Trax

Confirmed Service Customer

11/26/2025

The service is always quality service. Mechanics and service people always do an awesome job really happy here

11/27/2025

Barb, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Alvin M|2025 Chevrolet Colorado

Confirmed Service Customer

11/26/2025

This place big time improved

11/27/2025

Alvin, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

Cindy J|2024 Chevrolet Equinox

Confirmed Service Customer

11/27/2025

I was greeted with friendliness and professionalism by Cameron. I was in for an oil change and tire rotation, and out half an hour later. Very fast and efficient. We bring all of our vehicles to Feldman Chevrolet.

11/28/2025

Cindy, thank you so much for your positive comments about Feldman Chevrolet of Lansing! Please don't hesitate to reach out if there's anything we can do for you.

Business Response

MASON, MI

Joann K|2024 Chevrolet Equinox

Confirmed Service Customer

12/1/2025

Everyone was informative.

12/2/2025

We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

Business Response

LANSING, MI

Dan G|2023 Chevrolet Silverado 1500

Confirmed Service Customer

12/3/2025

Just a lube and tire rotation but everything about the service was super!

12/3/2025

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DEWITT, MI

William H|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

12/4/2025

I have always worked with Josh Bendall exclusively because of his customer care. He made sure all my concerns were addressed so it was a pleasure to buy the 2021 silverado.. I will always follow my number one sale guy..Josh

12/4/2025

Hello, congratulations on your new vehicle! Thank you for highlighting our team member Josh, who has helped make your time with us so positive! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, and have a wonderful day!

Business Response

CHARLOTTE, MI

Scott T|2025 Chevrolet Malibu

Confirmed Service Customer

11/28/2025

Great 👍

11/28/2025

Hi there, we're so glad to hear you had a great experience with our team! If you're ever in need of more help, please let us know! Thank you, and have an awesome day!

Business Response

DEWITT, MI

James P|2020 GMC Terrain

Confirmed Service Customer

11/28/2025

All went as planned. On time start and on time delivery. Courtesy Car, pick-up and delivery, etc.

11/28/2025

Hi, we are very happy we could provide you with a positive experience! Thank you for taking the time to let us know how we did! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a wonderful day!

Business Response

LANSING, MI

Abigail L|2026 Chevrolet Equinox

Confirmed Sales Customer

12/1/2025

Jake Lederman was an amazing salesman who appeared very knowledgeable about the Cars he showed me. I felt like I was making a very informed decision and am pleased with my purchase.

Jacob Lederman

12/2/2025

We're glad to hear you found our staff was so knowledgeable and helpful! Until the next time we meet, take care!

Business Response

WYOMING, MI

Russell W|2026 Chevrolet Equinox

Confirmed Service Customer

12/1/2025

Awesome service and friendly service too all staff work hard to get my new vehicle which i love still

12/2/2025

Russell, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

SHERIDAN, MI

Shawn S|2018 Chevrolet Equinox

Confirmed Service Customer

12/2/2025

Everything was great

12/3/2025

Shawn, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

LANSING, MI

Barbara K|2025 Chevrolet Trailblazer

Confirmed Service Customer

12/3/2025

I always get great service at Feldman Chevrolet from Camron and everyone there! All of the folks are friendly and helpful! The new facility is lovely too!

12/4/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

EAST LANSING, MI

Leonardo J|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

12/4/2025

aaron was awesome to deal with. I will come back just for his customer service

12/4/2025

Hello, thank you for your kind words and this wonderful review! We appreciate you highlighting our team member Aaron, who helped make your experience so positive! Please don't hesitate to reach out to us if there's anything more we can do! Thanks again, and have a great day!

Business Response

SAINT JOHNS, MI

Torry G|2026 Chevrolet Equinox

Confirmed Service Customer

12/5/2025

Everything went great as always at Feldman! The mechanic who worked on my car did a fantastic job too.

12/5/2025

Hi there, we're so glad to have provided you with a great experience! Thank you for highlighting some of our staff who has helped you out during your visits! If you have any further needs, please don't hesitate to reach out! Thanks again, and have an awesome day!

Business Response

LANSING, MI

Damien W|2025 Chevrolet Equinox EV

Confirmed Service Customer

12/4/2025

The team is efficient and extremely helpful

12/4/2025

Our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you, and have an awesome day!

Business Response

Lansing, MI

Walter R|2026 Chevrolet Colorado

Confirmed Sales Customer

12/4/2025

Always great service!!

RICHARD IDING

12/4/2025

Hi! We're so glad to hear about your great service experience! If you're ever in need of more help, please let us know! Thank you, and have a fantastic day!

Business Response

GRAND LEDGE, MI

Ted K|2025 Chevrolet Silverado 1500

Confirmed Service Customer

12/4/2025

Great job! Service staff is what keeps my business at Feldman. The entire Lansing crew are great!

12/5/2025

Ted, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LANSING, MI

Dallas W|2025 Chevrolet Silverado 1500

Confirmed Service Customer

12/5/2025

Everything was quick, Mark was awesome and easy to work with. The shuttle was great for getting back to work while my vehicle was

12/5/2025

Hi! It's great to hear your service was done quickly and to your satisfaction! Thank you for highlighting our team member Mark, who helped make your experience so positive! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

FOWLER, MI

Elain J|2024 Chevrolet Blazer

Confirmed Service Customer

12/5/2025

On 12/1/25 I had my car in for a tire check and he guys in the service depth had it all checked out and everything was fine.after I left the dealership on my way home I looked down and sa that my check engine light was on, so I turned round and went back to the dealership I pulled into the service department and talked with Nina Foster and she ran a test and found what we thought was the problem. Nia set up to have a mechanic take a look at it and thought it would only take a couple of hours to fix. After the mechanic looked things over there was more wrong then thought. Nina came to the waiting area to let me know what was going on. After talking things over I was set up with a temp car and was assured everything was covered and things will be fine. On 12/2/25 they let me know everything was fixed and I could not be more pleased with how Nina was professional and took that extra effort to make me comfortable. I would recommend Feldmans to anyone.

12/7/2025

Elain, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

POTTERVILLE, MI

Rebecca B|2023 Chevrolet Traverse

Confirmed Service Customer

12/6/2025

Did exactly what I needed. Aaron was great to deal with.

12/7/2025

Rebecca, we're happy to hear you had such a positive experience with our team! We hope to see you soon!

Business Response

OWOSSO, MI

Lucinda D|2019 Chevrolet Equinox

Confirmed Service Customer

12/8/2025

Clayton was very knowledgeable and professional.

12/8/2025

Lucinda, we're glad to hear you found our staff was so knowledgeable and professional! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Dewitt, MI

Ashlyn B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/7/2025

Kris and Jake were amazing and helped me out tremendously. They were both kind and I would recommend both of them to anyone looking at getting a vehicle.

Jacob Lederman

12/8/2025

Ashlyn, thanks for your praise and kind comments about our team. Thanks again for the recommendation, and have an amazing day!

Business Response

DEWITT, MI

Danielle S|2023 Chevrolet Traverse

Confirmed Service Customer

12/8/2025

Mark is a great tech! He offered me suggestions on additional work beyond my oil change and my Traverse feels great after! They are such a friendly, efficient team. We are a GM family and when we moved to Lansing, we were so happy to find Feldman Chevrolet. We bought brand new in 2023 and will only bring it back to Feldman for service.

12/8/2025

Danielle, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

LAINGSBURG, MI

Manuel S|2020 Chevrolet Equinox

Confirmed Service Customer

12/8/2025

Clayton is awesome came in for an oil change and engine clean and he gave me a break down list of what's needed that was very helpful can always count on you guys thank you

12/8/2025

We want all our clients to have a comfortable and stress-free experience with us! Thank you for highlighting our team member Clayton, who helped make your visit go smoothly! If you have any further questions, please don't hesitate to reach out! Thanks again, and have an awesome day!

Business Response

LESLIE, MI

Lyle B|2018 Chevrolet Equinox

Confirmed Service Customer

12/8/2025

Tire sensor which was working perfectly the morning I brought it in was completely dysfunctional when I got the car back.

12/8/2025

Hi, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (517) 374-0900 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

LANSING, MI

Thomas B|2024 Chevrolet Trailblazer

Confirmed Service Customer

12/8/2025

Good

12/8/2025

Hello! We're happy to hear we could provide you with a positive experience! Thank you for your review, and have a great day!

Business Response

LANSING, MI

Kirk A|2025 Chevrolet Blazer

Confirmed Sales Customer

12/10/2025

Jake Lederman's forthright and transparent expertise got us exactly what we were looking for at the right price point. He lead me confidently through our lease early turn-in experience and patiently guided me through the largely digital process with clear and timely communications via email and text message. Everyone's skeptical when buying a new vehicle, or any vehicle, as they should be. My experience with Feldman of Lansing and their entire team, keeps me coming back and exponentially increased my trust level. This keeps me a "Chevy Guy."

Jacob Lederman

12/10/2025

Kirk, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Walter W|2024 Chevrolet Equinox

Confirmed Service Customer

12/8/2025

service was quick and service rep Aaron was polite and professional. even though was just oil change and tire rotation, was done quickly and was taken right in even though we were about 45 minutes early for our appointment.

12/9/2025

We're glad to hear everything was completed quickly and to your satisfaction! Thank you for highlighting our team member Aaron, who helped make your experience such a positive one! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, and have a great day!

Business Response

LYONS, MI

Brian K|2023 Chevrolet Traverse

Confirmed Service Customer

12/10/2025

Went smooth

12/11/2025

Brian, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

OKEMOS, MI

Joshua T|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/10/2025

Very friendly and helpful employees.

Jacob Lederman

12/11/2025

Joshua, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

SAINT JOSEPH, MI

John L|2022 Chevrolet Trax

Confirmed Service Customer

12/11/2025

Got an oil change and caught up on engine protection, performance restoration and fuel system cleaning.

12/11/2025

Hi there! We're so glad we were able to help you out! Please don't hesitate to reach out to us if there's anything more we can do! Thank you for your response, and have a great day!

Business Response

DIMONDALE, MI

Melissa A|2020 Chevrolet Traverse

Confirmed Service Customer

12/11/2025

Went in with a low tire pressure came out with a brand new tire from the warranty that I have purchased

12/12/2025

Melissa, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Jarrod S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/15/2025

Amber was great

Amber Baker-Zakala

12/15/2025

Jarrod, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GRAND LEDGE, MI

Dennis C|2024 Chevrolet Equinox

Confirmed Service Customer

12/15/2025

Excellent job

12/15/2025

Hi there, thank you! It's great to hear we cold provide you with an excellent experience! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, and have a wonderful day!

Peter G|2024 Chevrolet Trailblazer

Confirmed Service Customer

12/15/2025

What a awesome dealership always a pleasure

12/15/2025

Hi there, thank you so much for your wonderful comments about Feldman Chevrolet of Lansing! Please let us know if there is anything else we can do for you; we are more than happy to help! Thanks again, and have a great day!

Business Response

Lansing, MI

Christopher A|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

12/17/2025

Cameron was very professional, asked if I needed anything to let him know during my wait. Still had oil ptlrints on my fender and good, but no fault of Cameron's, that's on the person doing the acual work that should take more price it there job. But Camron was great to work with.

12/17/2025

Hi, we appreciate your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! Thank you for highlighting Camron, who helped make your experience such a positive one! If you're ever in need of more help, please let us know! Thanks again, and have a great day!

Business Response

CHARLOTTE, MI

Margaret G|2020 Chevrolet Traverse

Confirmed Service Customer

12/11/2025

Everyone is very friendly.

12/11/2025

Hello! Thank you for your kind comments about our team here at Feldman Chevrolet of Lansing! Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

LANSING, MI

Jessica G|2023 Chevrolet Equinox

Confirmed Service Customer

12/12/2025

Quick and customer service is always great

12/12/2025

Hello! It's so great to hear your service was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have an awesome day!

Business Response

GRAND LEDGE, MI

Kevin H|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

12/12/2025

Camron was excellent to work with on my new tires and oil change.

12/12/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thank you for highlighting our team member Camron, who helped make your service go smoothly! We're always more than happy to assist you if anything else comes up. Take care!

Business Response

LANSING, MI

Keith W|2025 Chevrolet Silverado 1500

Confirmed Service Customer

12/13/2025

Friendly, fast, knowledgeable

12/14/2025

Keith, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Neco J|2025 Chevrolet Equinox

Confirmed Service Customer

12/15/2025

Had a great experience. Loved the new building. Appreciated the car wash!

12/15/2025

Hello, we're so glad to hear we could provide you with a great experience! Thank you for your positive comments about Feldman Chevrolet of Lansing! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

George C|2021 Chevrolet Blazer

Confirmed Service Customer

12/15/2025

As always Feldman has lived up to their expectations, I was completely satisfied. The work was done quickly as possible was no problems ,When I got home, everything was perfect.i checked under the hood was very pleased. Would definitely recommend this dealership to any other person who is interested in buying or receiving service on a Chevrolet.

12/15/2025

Hi there, thank you for taking the time to leave a review for us at Feldman Chevrolet of Lansing. We're glad to hear we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Please don't hesitate to reach out if there's anything additional we can do for you. Thank you again, and have an awesome day!

Business Response

BARRYTON, MI

William H|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

12/17/2025

The service staff was excellent, the final cost was right on the expected amount they quoted and the service was done on time as well., no surprises... extremely happy

12/17/2025

Our staff is committed to providing each of our clients with the best automotive experience! We're happy to hear we could help you out. Feel free to reach out to us if you need anything! Thank you for your response, and have an awesome day!

Business Response

CHARLOTTE, MI

Ryan J|2020 Chevrolet Colorado

Confirmed Service Customer

12/17/2025

Very knowledgeable and friendly staff!

12/17/2025

We're glad to hear you found our staff to be so knowledgeable and helpful! If you have any further questions, please don't hesitate to reach out! Thank you, and have a wonderful day!

Business Response

LANSING, MI

Robert J|2024 Chevrolet Traverse

Confirmed Service Customer

12/17/2025

Parts arrived and were installed quickly and got the vehicle on the road

12/17/2025

It's great to hear everything was done quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we're more than happy to help! Thank you, and have a fantastic day!

Business Response

DIAMONDAL, MI

Jamie P|2022 Chevrolet Blazer

Confirmed Service Customer

12/17/2025

The only dealership I will ever go to. Honest and true to their customers.

12/17/2025

Wow, it's experiences like yours that really keep us motivated! Thank you for choosing Feldman Chevrolet of Lansing as your first choice for all your automotive needs! If you're ever in need of more help, please let us know! Thank you again, and have a wonderful day!

Business Response

LAINGSBURG, MI

Adam H|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

12/19/2025

Got new tires and an oil change. Clay took excellent care of everything and kept me informed. Great service overall.

12/21/2025

Adam, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MAPLE RAPID, MI

Wyatt G|2023 Chevrolet Suburban 1500

Confirmed Service Customer

12/21/2025

Cam always knocks it out of the park! Anything we need he takes care of! 10/10 he keeps us coming back!

12/22/2025

Thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SAINT JOHNS, MI

Michaelle T|2021 Buick Encore

Confirmed Service Customer

12/21/2025

Very good...

12/21/2025

Michaelle, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Sandra M|2025 Chevrolet Trailblazer

Confirmed Service Customer

12/22/2025

Prompt and very friendly

12/23/2025

Sandra, we are glad we could help! We do hope we can be of assistance in the future. Take care!

Business Response

LAINGSBURG, MI

Janis B|2023 Chevrolet Trailblazer

Confirmed Service Customer

12/22/2025

I felt like I was a priority, and my time was valuable. My appointment was for 3:30 p.m., and Clayton, the Service Rep, said I would be done by 4:30 p.m. I didn't believe him, but it was actually less than an hour to get everything done. I am very impressed with Clayton, and others that were part of the staff. They even brought my car up inside so I didn't have to walk outside in the cold and snow! :)

12/22/2025

Janis, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Samantha K|2024 Chevrolet Traverse

Confirmed Service Customer

12/17/2025

Oil change was quick and easy

12/17/2025

Hi there, it's great to hear your service was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Thank you, and have an awesome day!

Business Response

PERRY, MI

Gordon H|2014 Chevrolet Malibu

Confirmed Service Customer

12/18/2025

Aaron is great, very good at explaining why things are needed to keep the car running well in the future as well as now. He is patient making things easier to understand. Thank you, Aaron.

12/18/2025

Hi there, we're so happy to hear about your positive experience! Thank you for taking the time to highlight our team member Aaron, who helped make your visit go smoothly! If you have any further questions, please give us a call. Thanks again, and have an awesome day!

Business Response

LANSING, MI

Cathy B|2024 Chevrolet Equinox

Confirmed Service Customer

12/20/2025

Always helpful. Make sure that I'm up to date on all scheduled maintenance.

12/22/2025

Cathy, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

IONIA, MI

Mark D|2017 Chevrolet Traverse

Confirmed Service Customer

12/22/2025

Prompt professional service from start to conclusion.

12/23/2025

Mark, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

EAST LANSING, MI

Huntar M|2025 Chevrolet Trax

Confirmed Service Customer

12/22/2025

The team was kind and helpful and informative.

12/22/2025

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LANSING, MI

Mary P|2022 Chevrolet Malibu

Confirmed Service Customer

12/23/2025

I just wish that my service rep Mark would have checked my fab before having the diagnosis done and saved me 190.00. I believe he was playing stupid with me.. I feel very used and disappointed because I’m a female.

12/28/2025

Mary, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like the opportunity to make this up to you. Please contact our manager so we can make your experience a positive one. our General Manager, Joe Rodriguez, at 517-374-0900

Business Response

LANSING, MI

Paul T|2022 Chevrolet Equinox

Confirmed Service Customer

12/24/2025

Clayton was amazing

12/24/2025

Paul, thank you so much for the positive review! We hope you have a great day!

Business Response

LANSING, MI

Monica S|2014 Chevrolet Traverse

Confirmed Service Customer

12/29/2025

Excellent service as always!!

12/29/2025

Monica, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

OWOSSO, MI

Susan R|2024 Chevrolet Trax

Confirmed Service Customer

12/22/2025

Camron was very helpful and kept in touch with me about the progress of the repair.

12/23/2025

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

LANSING, MI

Craig J|2025 Chevrolet Silverado 1500

Confirmed Service Customer

12/23/2025

Friendly helpful service rep

12/24/2025

Craig, we are very happy to have provided you with such a positive experience! We hope you have a great day!

Business Response

LANSING, MI

Kevin L|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/24/2025

Everyone was so accommodating, listening and explaining everything. Great experience.

Amber Baker-Zakala

12/24/2025

Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

Business Response

GRAND LEDGE, MI

Kevin G|2022 Chevrolet Spark

Confirmed Service Customer

12/24/2025

Thanks!

12/24/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

PERRY, MI

Timothy B|2024 Chevrolet Blazer

Confirmed Service Customer

12/24/2025

Oil change & tire rotation was very quick. I was also impressed with the dealership waiting area.

12/25/2025

Timothy, It is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WILLIAMSTON, MI

Sally B|2020 Chevrolet Malibu

Confirmed Service Customer

12/24/2025

Quick service from friendly staff...took less time than they thought...

12/24/2025

We're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Ryan E|2019 Chevrolet Suburban

Confirmed Service Customer

12/25/2025

I scheduled an appointment for an oil change at 2:30 pm. I arrived at 2:15 pm and my oil change was not complete until 4:30 pm. 2 hours seems excessive for a scheduled oil change. Staff was kind and courteous.

12/29/2025

Ryan, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please contact our General Manager, Joe Rodriguez, at 517-374-0900 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Kimberly W|2024 Chevrolet Trailblazer

Confirmed Service Customer

12/25/2025

Everyone was so nice and I got right in and they got to work

12/25/2025

Kimberly Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

Business Response

Charlotte, MI

Jennifer P|2025 Chevrolet Equinox EV

Confirmed Service Customer

12/29/2025

Nina was absolutely fantastic. Very professional and kind.

12/30/2025

Jennifer, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Mason, MI

Stacy O|2026 Chevrolet Equinox

Confirmed Sales Customer

12/29/2025

I almost didn’t come back to the dealership after my last meeting a few months ago but Amber was wonderful to work with.

Amber Baker-Zakala

12/29/2025

Stacy, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

LANSING, MI

Mark S|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

12/30/2025

Na

Joshua Bendall

12/30/2025

Mark, thank you for the high star rating! We hope you have a great day!

Business Response

KALKASKA, MI

Rebekah V|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/30/2025

Great !

Jacob Lederman

12/31/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

EAST LANSING, MI

Paul S|2026 Chevrolet Traverse

Confirmed Sales Customer

12/31/2025

Kaitlyn was great to work with

Kaitlyn Guenther

12/31/2025

Hello! Thank you for highlighting our team member Kaitlyn, who helped make your experience a great one! We're always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

DEWITT, MI

Eison S|2021 Chevrolet Equinox

Confirmed Service Customer

12/31/2025

The people were very helpful and informative regarding my needs

12/31/2025

We're so glad to hear you found our staff to be so knowledgeable and helpful! If you have any further questions, please don't hesitate to reach out! Thank you for taking the time to leave us a response, and have an awesome day!

Business Response

LANSING, MI

Doug R|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

12/31/2025

I was received promptly, treated professionally and shown courtesy. The knowledge of my service technician was rewarding as it put my trucks issues front and center.

1/1/2026

Doug, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing - Service and we hope to see you again soon!

Business Response

LANSING, MI

Joseph B|2024 Chevrolet Blazer EV

Confirmed Service Customer

1/5/2026

Quick and easy routine maintenance

1/5/2026

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LANSING, MI

Paul D|2026 Chevrolet Traverse

Confirmed Sales Customer

1/5/2026

Dick Iding was amazing every step of the way. He is a true asset to GM and the Feldman family.

RICHARD IDING

1/5/2026

Paul, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SAINT JOHNS, MI

Gladys F|2019 Chevrolet Equinox

Confirmed Service Customer

1/5/2026

We found out on Friday afternoon that the battery on our 2019 Equinox could no longer start the vehicle and Feldman Chevrolet of Lansing was able to fit us in for an appointment that same afternoon to replace the battery and check for any other problems. Fortunately, we were able to charge the battery at home and drive to the dealership for the battery replacement.

1/5/2026

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing! It's great to hear we could help you out! If you're ever in need of more help, please let us know! Thank you for taking the time to leave us this response, and have a wonderful day!

Business Response

LANSING, MI

Karin D|2023 Chevrolet Trailblazer

Confirmed Service Customer

12/29/2025

I always have a great experience. Cameron in the service department always does a great job.

12/30/2025

Karin, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PORTLAND, MI

Walter D|2020 Buick Encore GX

Confirmed Service Customer

1/1/2026

The staff were courteous and professional. the service was quick and great.

1/2/2026

We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

EATON RAPIDS, MI

Ronald M|2025 Chevrolet Silverado 1500

Confirmed Service Customer

1/2/2026

Everything went smooth and as expected. Thank you

1/2/2026

Hello, we strive for 100% satisfaction, and it's great to hear you had this positive experience! Please let us know if there is anything else we can do for you; we're more than happy to help! Thank you, and have an awesome day!

Business Response

LANSING, MI

Bradley S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/5/2026

The ladies that helped me where fantastic and made me very comfortable with my decision I would recommend this dealership to everyone.

Vivian Rose

1/5/2026

Bradley, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

Debra P|2026 Chevrolet Equinox

Confirmed Service Customer

1/5/2026

We have an air leak in our new Equinox. They replaced the windshield, and cracked the window so had to wait until another one was shipped. It still leaks. Going back a second time to have them look at it.

1/9/2026

We regret to hear that you had this experience with us. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Feldman Chevrolet of Lansing (517) 374-0900

Business Response

GRAND LEDGE, MI

Daniel H|2020 Chevrolet 2500HD Silverado

Confirmed Service Customer

1/5/2026

GOOD

1/5/2026

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

WESTPHALIA, MI

Sue H|2022 GMC Yukon XL

Confirmed Service Customer

1/6/2026

It went very well

1/7/2026

Sue, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

OWOSSO, MI

Rebecca D|2024 Chevrolet Equinox

Confirmed Service Customer

1/7/2026

Excellent experience

1/7/2026

Rebecca, we are very happy we could provide you with a positive experience! We can't wait to see you again, have a great day.

Business Response

LANSING, MI

David T|2025 Chevrolet Equinox EV

Confirmed Service Customer

1/7/2026

Great

1/7/2026

David, we are so happy to read such a great review about Feldman Chevrolet of Lansing - Service! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

East Lansing, MI

Wayne W|2025 Chevrolet Tahoe

Confirmed Service Customer

1/7/2026

1/7/2026 Wednesday My latest service for tire rotation and oil change was a surprise when I went to have this service performed. I discovered I had no warranty changes left. I have sense purchased the additional warranty coverage and was advised I can increase it later.

1/8/2026

Wayne, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Dan Z|2016 GMC Terrain

Confirmed Service Customer

1/9/2026

Aaron has been my main contact for years now. He is great, always extremely helpful and courteous. Please give him a raise!!

1/9/2026

Dan, thank you for your kind review; we are happy to pass along your comments to Aaron here at Feldman Chevrolet of Lansing - Service! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LANSING, MI

Justin L|2014 GMC 1500 Sierra

Confirmed Service Customer

1/9/2026

Clay was an amazing advisor, very friendly, and my car was done in a timely manner.

1/9/2026

Justin, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing - Service. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DEWITT, MI

Mary A|2018 Chevrolet Malibu

Confirmed Service Customer

1/10/2026

Great service and even changed the battery in my remote for free!

1/11/2026

Mary, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing and we hope to see you again soon!

Business Response

LANSING, MI

John H|2022 Chevrolet Equinox

Confirmed Service Customer

1/11/2026

Everything was good

1/11/2026

John, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DEWITT, MI

Jodi C|2024 Chevrolet Equinox

Confirmed Service Customer

1/12/2026

.

1/12/2026

Hi there, thank you for taking the time to leave us this five star rating! We sincerely value your business and hope you have a great day!

Business Response

LANSING, MI

Jack W|2017 Chevrolet Suburban

Confirmed Service Customer

1/12/2026

Very friendly people and quick service they took me home and picked me up with my vehicle was done. Could not ask for any better service.

1/13/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

LANSING, MI

Vincent C|2026 Chevrolet Traverse

Confirmed Sales Customer

1/14/2026

Always get excellent service. Jeremy is great.

Jeremy Pastore

1/14/2026

Vincent, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Shawn H|2020 Chevrolet Colorado

Confirmed Service Customer

1/14/2026

Great service

1/14/2026

Shawn, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LAINGSBURG, MI

Melissa G|2024 Chevrolet Tahoe

Confirmed Service Customer

1/7/2026

Everyone is always so helpful. My only complaint is the air freshener in the waiting area is really strong.

1/7/2026

Melissa, we're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Kirk A|2019 Chevrolet Blazer

Confirmed Service Customer

1/7/2026

Always efficient and transparent.

1/7/2026

We are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

Amanda W|2023 Chevrolet Blazer

Confirmed Service Customer

1/7/2026

Friendly service. My car was well taken care of and they made sure I knew exactly what was being done and if there were any other issues I needed to be aware of.

1/7/2026

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Nicole W|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

1/7/2026

Had an oil change done, was done in a timely fashion

1/7/2026

Nicole, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

JACKSON, MI

Glenn H|2025 Chevrolet Silverado 1500

Confirmed Service Customer

1/8/2026

Service technician did an outstanding job.

1/8/2026

Glenn, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LANSING, MI

Hugh D|2024 Chevrolet Equinox

Confirmed Service Customer

1/9/2026

Excellent

1/9/2026

Your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LANSING, MI

Rebecca B|2018 Chevrolet 3500HD Silverado

Confirmed Service Customer

1/9/2026

Always a good experience for me.

1/9/2026

Rebecca, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

OWOSSO, MI

David P|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/12/2026

Jeremy was very friendly, and knowledgeable. I enjoyed the purchasing process and down to earth explanation and I am confident in the purchase that I made. We look forward to a long relationship. Thanks Jeremy for all your help.

Jeremy Pastore

1/12/2026

David, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GRAND LEDGE, MI

Robert M|2019 Chevrolet Impala

Confirmed Service Customer

1/15/2026

Excellent experience at Feldman with Aaron Young as my advisor!

1/15/2026

Hi there, it's great to hear we could provide you with an excellent experience! Thank you for highlighting our team member Aaron, who helped make your visit so positive! If you ever need anything else from us, please feel free to give us a call or stop by. Thanks again, and have an awesome day!

Business Response

WILLIAMSTON, MI

Cynthia G|2024 Chevrolet Equinox

Confirmed Service Customer

1/16/2026

Everything went well, no problems

1/16/2026

Cynthia, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Marisela P|2026 Chevrolet Trax

Confirmed Sales Customer

1/16/2026

Excelente trato muy amable el espacialista k me atendió Orlando Medina

Orlando Medina

1/16/2026

Hola, nos alegra mucho haberle brindado una experiencia tan positiva. No dude en contactarnos si hay algo más que podamos hacer por usted.

Business Response

WYOMING, MI

Krishna K|2018 Chevrolet Malibu

Confirmed Service Customer

1/19/2026

Awesome 5 star

1/19/2026

Krishna, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

OKEMOS, MI

Anthony G|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

1/19/2026

The sales person was very friendly and helpful

Kaitlyn Guenther

1/19/2026

Anthony, our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MOUNT MORRIS, MI

Bryan S|2024 Buick Enclave

Confirmed Service Customer

1/19/2026

Thanks for your service

1/19/2026

Bryan, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MILFORD, MI

Janet B|2024 Chevrolet Trax

Confirmed Service Customer

1/15/2026

Agent was very friendly and explained all pricing

1/15/2026

We want all our clients to have a comfortable and stress-free experience with us! Thank you for taking the time to let us know how we did! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LANSING, MI

Sue B|2019 Chevrolet Equinox

Confirmed Service Customer

1/15/2026

Everything went as expected.

1/15/2026

Hi there! We're so happy we were able to help you out! Feel free to reach out to us if you need anything. Thank you for your review, and have a wonderful day!

Business Response

EAST LANSING, MI

Mike A|2015 GMC Yukon

Confirmed Service Customer

1/19/2026

...

1/19/2026

Mike, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

Business Response

ITHACA, MI

Janna S|2021 Chevrolet Traverse

Confirmed Service Customer

1/19/2026

Nina was great! I’m somewhat concerned that my windshield washer fluid was empty on Friday after having my oil changed on Monday. I didn’t use it that much last week.

1/19/2026

Hi there, thanks so much for your wonderful response about our team member Nina! We are happy to pass along your comments to the staff here at Feldman Chevrolet of Lansing! If you ever need anything else from us, please feel free to give us a call or stop by. Thanks again and have an awesome day!

Business Response

WILLIAMSTON, MI

Sandra E|2023 Chevrolet Blazer

Confirmed Service Customer

1/19/2026

Very helpful and friendly I only like dealing with Aaron in the service department. He’s very nice and helpful and patient.

1/20/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Karol F|2021 Chevrolet Blazer

Confirmed Service Customer

1/19/2026

I like Feldman Chevy, there’s a new building on the premises. The service staff is so kind and gracious when they great you when you arrive. Their focus is car 1st, customer 2nd as it should be.

1/20/2026

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Business Response

MASON, MI

Lauren R|2020 GMC Terrain

Confirmed Service Customer

1/19/2026

Clayton was very friendly and helpful. I greatly appreciation the communication. Also thought it was amazing he had my car washed because it was very needed! Thank you, I'll be coming back for future work.

1/20/2026

Thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!

Business Response

LANSING, MI

Susan F|2015 GMC 1500 Sierra

Confirmed Service Customer

1/21/2026

On schedule - update with status- explain what is needed but not forcefully

1/21/2026

Susan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jamie P|2022 Chevrolet Blazer

Confirmed Service Customer

1/21/2026

Always the best. Thank you again service!

1/21/2026

Hi there, thank you for your kind words and this wonderful review! We're so glad to hear we delivered such a great experience. If there's anything further we can do for you, we're happy to help! Thanks again, and have an awesome day!

Business Response

LAINGSBURG, MI

Jared T|2023 Chevrolet Blazer

Confirmed Service Customer

1/21/2026

Everything went completely smooth

1/21/2026

We want all our clients to have a comfortable and stress-free experience with us! It's great to hear we could help you out! We are always more than happy to assist you if anything else comes up. Thank you, and have an awesome day!

Business Response

HASLETT, MI