Our Reviews

Tori H|2025 Chevrolet Equinox

Confirmed Service Customer

3/20/2026

Got my vehicle right I and within thee hour it was done.

3/21/2026

We're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Business Response

MIDDLETON, MI

Annetta S|2019 Chevrolet Equinox

Confirmed Service Customer

3/19/2026

I was really impressed by how fast my car was serviced considering everything that was wrong with it. Aaron was very sweet and a pleasure to work with.

3/21/2026

We're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Business Response

LANSING, MI

Joseph P|2023 GMC Acadia

Confirmed Service Customer

3/20/2026

The service representative, Mark, did an excellent job in making sure everything was taken care. He kept me updated with progress and the appointment did not take long at all. It was much appreciated.

3/23/2026

Joseph, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

OKEMOS, MI

Marilyn D|2026 Chevrolet Colorado

Confirmed Sales Customer

3/20/2026

Barry was great. Moved through the process smoothly and great follow up

Barry Dickson

3/22/2026

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

LANSING, MI

Mia S|2025 Chevrolet Equinox

Confirmed Service Customer

3/20/2026

My company car was delivered on Wednesday, March 11 around 11 AM. I did not receive my car until 530 Monday the 16th. I followed up on Thursday and Friday to see what was wrong with my vehicle, each time I was told it was just the battery. I was not informed on Friday that it was ready for pick up. I followed up again Monday, at that time I was told it had been completed on Friday. It was offered to be dropped off at my residence. I informed Michael that I was going to be in a meeting until 6 PM. At 5:30, they arrived at my house with my car. They called me several times and knocked on my door several times while I was in the middle of a meeting, which I had communicated. Over all the experience lacked customer service, care, and communication. Not only was I never informed directly that my car was ready, but when it was dropped off to me, it was during a time frame that I explicitly expressed I would be busy during.

3/22/2026

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Here at Feldman Chevrolet of Lansing, we are always looking for ways to improve; we appreciate your input. If you would be willing, Please contact our General Manager, Joe Rodriguez, at 517-374-0900 to discuss ways we can better serve you in the future.

Business Response

LANSING, MI

Hobart S|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

3/20/2026

Always complete repairs quickly. Great communication.

3/22/2026

Thank you for choosing Feldman Chevrolet of Lansing as your first choice for all your automotive needs! If you have any further questions, please don't hesitate to reach out!

Business Response

LANSING, MI

Cindy J|2024 Chevrolet Blazer

Confirmed Service Customer

3/20/2026

Service people up front did a good job. I only came in for an oil change.

LANSING, MI

James Z|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

3/20/2026

Was appreciative of the military discount, the excellent service received on my truck, and the excellent courtesy taxi home and back ride.

3/21/2026

James, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Macie G|2022 Chevrolet Traverse

Confirmed Service Customer

3/20/2026

Everything was great! Nina was very nice! Just would appreciate if the boy doing car wash didn’t flu around the parking lot in my car and mess with all of my driver seat settings.

3/21/2026

Macie, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAINT JOHNS, MI

James C|2020 Chevrolet Colorado

Confirmed Service Customer

5/16/2025

Friendly and efficient

5/16/2025

Hello! Thank you for your positive comments about our team here at Feldman Chevrolet of Lansing! Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

LANSING, MI

Gary C|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

5/17/2025

Service completed was fine. Concern with the price just for an oil change and tire rotation. Two prices for both - I asked how much and was told a higher amount for all the checks on other things- if I would have asked I would have been charged the higher amount - once told I only wanted above he told me the lower price just for that. Not impressed with the communication

5/23/2025

Gary, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to our General Manager, Joe Rodriguez at 517-374-0900 so we can assist you further.

Business Response

LANSING, MI

Marlene S|2020 Chevrolet Equinox

Confirmed Service Customer

5/17/2025

Fine

5/19/2025

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Karin D|2023 Chevrolet Trailblazer

Confirmed Service Customer

5/17/2025

Always good

5/19/2025

Karin, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

PORTLAND, MI

Richard G|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/17/2025

My tech was outstanding! He kept me posted on what was happening and treated me very well. Excellent service all around.

5/19/2025

Richard, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

OKEMOS, MI

Sarah S|2025 Chevrolet Colorado

Confirmed Sales Customer

5/19/2025

Every one was amazing!

Jacob Lederman

5/19/2025

Sarah, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LANSING, MI

Edward S|2023 Chevrolet Trailblazer

Confirmed Service Customer

5/19/2025

Was only 10000 mile service and oil change but appointment was on time and the tech wad courteous. There were no issues

5/19/2025

Edward, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LANSING, MI

Jaime C|2024 Chevrolet Trax

Confirmed Service Customer

5/19/2025

Came in for an oil change and have a speaker looked at! Service was excellent as always!

5/19/2025

Jaime, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

LAINGSBURG, MI

Sandra P|2025 Chevrolet Silverado 1500

Confirmed Service Customer

5/16/2025

Everyone was wonderful

5/16/2025

Hi there, we're very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a great day!

Business Response

LANSING, MI

Daniel A|2018 Chevrolet Colorado

Confirmed Service Customer

5/20/2025

It took 1 hour and 45 minutes plus the 10 minutes I was early for an oil change and tire rotation. I made an appointment so I do not understand why several people that came after me left before me. And would it hurt to wash my truck when you're done? Ford did every time.

5/20/2025

Hi there, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. When you have an opportunity, please reach out to us at (517) 374-0900 so we can try to restore your confidence in our business. Thank you for taking the time to reach out to us, and we hope to hear from you soon.

Business Response

FOWLERVILLE, MI

Victor R|2017 Chevrolet Equinox

Confirmed Service Customer

5/21/2025

You were able to fit me in without an appointment for an oil change. I was surprised to learn that some other updates were due. I was offered a ride home because of the extra time needed to do the other work. Unfortunately, I waited nearly an hour in the waiting area before going back to the drop off spot to ask about my ride. Mark summoned the driver and I was taken home. The driver was prompt after I received a call at home that the work was done.

5/22/2025

Victor, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

EAST LANSING, MI

Jesse S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/21/2025

Everything was great

5/22/2025

Jesse, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Kyren D|2017 Chevrolet Malibu

Confirmed Service Customer

5/21/2025

Grey didn’t take long at all in and out

5/22/2025

Hi there, it's great to hear that everything was done quickly and to your satisfaction! We're always more than happy to assist you if anything else comes up. Thank you for your review, and have an awesome day!

Business Response

LANSING, MI

Leann D|2020 Chevrolet Bolt EV

Confirmed Service Customer

5/17/2025

Na

5/19/2025

Leann, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

WILLIAMSTON, MI

Susan R|2021 Chevrolet Equinox

Confirmed Service Customer

5/23/2025

Service advisor very helpful

5/23/2025

Thanks for highlighting some of our staff who helped make this such a positive experience! If you have any further needs, please give us a call. We're always happy to help! Have a great day!

Business Response

LANSING, MI

Dallas R|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/23/2025

Great experience! Alaina was very helpful, even after the sale! Would recommend

Alaina Solitro

5/23/2025

Hi there! We're so happy we were able to help you out! Thank you for highlighting our team member Alaina, who made your experience such a positive one! Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

LANSING, MI

Ines V|2021 Chevrolet Equinox

Confirmed Service Customer

5/23/2025

Everything was great except that I had called ahead and spoke to service about a back windshield wiper replacement blade. I was told to let the person doing my oil change service to know and they would bring it over. I did let the person know when I was checking in, however it never got changed.

5/25/2025

Ines, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (517) 489-4846 so we can discuss your experience further. We look forward to hearing from you.

Business Response

LANSING, MI

Todd M|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

5/23/2025

Mark was Great!

5/23/2025

Hello! Thanks so much for highlighting our team member Mark, who made your experience a great one! If you're ever in need of more help, please let us know! Have an awesome day!

Business Response

GRAND LEDGE, MI

Curly B|2024 Chevrolet Equinox

Confirmed Service Customer

5/25/2025

Nina definitely was a big help, and got me in fast and no troubles like always

5/26/2025

We want all our clients to have a comfortable and stress-free experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

LANSING, MI

Geraldine A|2012 Buick LaCrosse Sedan

Confirmed Service Customer

5/26/2025

Helpful. Respectfully. Kind. Professional. Good work on my car.

5/26/2025

Geraldine, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LANSING, MI

Ted K|2023 Chevrolet Silverado 1500

Confirmed Service Customer

5/26/2025

Kept me informed throughout the entire process.

5/26/2025

Ted, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Robert M|2022 Chevrolet Malibu

Confirmed Service Customer

5/29/2025

Aaron Young was great. The service experience was very good!

5/30/2025

Robert, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WILLIAMSTON, MI

Jeremy R|2022 Chevrolet Tahoe

Confirmed Service Customer

5/22/2025

I love the communication that Cameron has with me when I get work done. If its falling behind he calls to let me know and if the job was done sooner then anticipated he will call so im not waiting around to go pick my vehicle up. Great man to have on the team there at Feldman

5/23/2025

Jeremy, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

LANSING, MI

Glenn H|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/22/2025

Excellent

Mitchell Sparks

5/23/2025

Glenn, our staff is committed to providing each of our clients with the best automotive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

LANSING, MI

Manuel S|2020 Chevrolet Equinox

Confirmed Service Customer

5/28/2025

Nina was awesome and helpful and polite had to leave my car overnight for diagnosis she arranged a ride home for me even though i don't live in Lansing anymore and communicated everything and made it a great experience thanks to her good job guys!

5/28/2025

We appreciate your positive review about your recent experience with us! Thank you for your awesome comments about our team member Nina, who helped make your visit go smoothly! Please let us know if there is anything else we can do for you; we are more than happy to help! Thanks again, and have a great day!

Business Response

LESLIE, MI

Debra A|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/29/2025

My salesman was very attentive to my needs

Jacob Lederman

5/29/2025

We want all our clients to have a comfortable and stress-free experience with us! Thank you for your kind comments about our staff, who helped make your visit go smoothly! Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

LANSING, MI

Kyle S|2025 Chevrolet Equinox

Confirmed Service Customer

5/29/2025

Great

5/29/2025

Hello! We're happy to hear we could provide you with a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Thank you, and have an awesome day!

Business Response

PORTLAND, MI

Sandra C|2022 Chevrolet Traverse

Confirmed Service Customer

5/29/2025

We had a great experience at Feldman Chevrolet. They fixed our car ahead of schedule and it is working fine now.

5/29/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing! We're happy to hear we could help you out! We are always more than happy to assist you if anything else comes up. Thanks again for your review, and have a wonderful day!

Business Response

DEWITT, MI

James P|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/22/2025

always fast friendly service

5/22/2025

Hi there, we're so glad to hear we could provide you with this positive experience! Thank you for taking the time to let us know how we did, have an awesome day!

Business Response

MASON, MI

Matthew G|2025 Chevrolet Equinox EV

Confirmed Sales Customer

5/22/2025

Very helpful and knowledgeable staff. A+ friendliness and service!

Barry Dickson

5/22/2025

We're happy to hear you found our staff to be so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help! Thank you, and have a wonderful day!

Business Response

HASLETT, MI

Gordon H|2017 Chevrolet Traverse

Confirmed Service Customer

5/26/2025

Very excellent attention to detail, Dan. Routinely checks for recalls. This time the dealership had my driver’s airbag and replaced it, a three year wait on the part.

5/26/2025

Gordon, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Wing L|2016 Chevrolet Impala

Confirmed Service Customer

5/26/2025

I did not have an appointment and was able to get my fluids change in a timely manner. All the staff was friendly and helpful.

5/26/2025

Wing, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

LANSING, MI

Jerrod R|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/26/2025

I took my truck in for an oil change service. Every time I take my truck in, it’s fast and they take care of business. The staff is awesome to deal with and make the whole experience enjoyable. I’ve been taking my vehicles to Feldman for years and its always been great !

5/27/2025

Jerrod, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GRAND LEDGE, MI

Seye O|2017 Chevrolet Volt

Confirmed Service Customer

6/1/2025

It went well

6/3/2025

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Sally B|2022 Chevrolet Equinox

Confirmed Service Customer

6/1/2025

From the start with checking in my fluids were topped off. Mark then wrote me up to get me started. It was quick and easy...

6/3/2025

We're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Nicholas P|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

5/21/2025

Professional reliable and swift

5/22/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you're ever in need of more help, please let us know! Thank you, and have a wonderful day!

Rex O|2024 Chevrolet Traverse

Confirmed Service Customer

5/26/2025

Our service tech was great, stayed in contact and gave us important information. Very professional and great experience.

5/27/2025

Rex, we're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!

Business Response

DEWITT, MI

Johnny S|2025 Chevrolet Equinox

Confirmed Sales Customer

5/30/2025

Great! All staff members were helpful and knowledgeable.

RICHARD IDING

5/30/2025

We're glad to hear you found our staff to be so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you for your response, have an awesome day!

Business Response

HASLETT, MI

Rosanne A|2017 Chevrolet Cruze

Confirmed Service Customer

5/30/2025

I only wanted an oil change. They did a bunch of other stuff without my consent and charged me $262!!! I will never go back.

5/30/2025

Rosanne Ahee, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (517) 489-4846. We look forward to hearing from you.

Business Response

EAST LANSING, MI

Margaret G|2020 Chevrolet Traverse

Confirmed Service Customer

6/4/2025

Everyone there is very freindly

6/5/2025

Margaret, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

Business Response

LANSING, MI

Madeline W|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

6/5/2025

My oil change appointment was made several days in advance for 3:30PM. After waiting until 4:50PM I asked about my vehicle. The employee seemed confused and then told me it had not even been started yet.

6/5/2025

Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We'd like the opportunity to discuss this with you. Please reach out to us at (517) 374-0900 at your earliest convenience to discuss how we can turn your experience into a positive one. Thank you, we look forward to hearing from you.

Business Response

GRAND LEDGE, MI

Casey H|2020 Chevrolet Blazer

Confirmed Service Customer

6/5/2025

Love my girl Nina

6/5/2025

Hi there, thank you for your awesome review about our team member Nina! Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

PERRY, MI

Ronald K|2025 Chevrolet Blazer

Confirmed Sales Customer

6/9/2025

Very helpful great experience

JAMIE PRETZER

6/10/2025

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

DEWITT, MI

Rick J|2023 Chevrolet Traverse

Confirmed Service Customer

6/3/2025

I was ultimately happy with the outcome but disappointed in the communication from Feldman on the ongoing status of my vehicle. I brought it in on Thursday afternoon before Memorial Day and told Nina I was told by another GM dealer I had transmission problems. She told me it could be looked at and possibly fixed before the weekend. I needed my car for weekend travel. I received a text from the transmission tech saying he had diagnosed the problem and would get back with me for an ETA on parts in a few minutes. I had to call 3 times to get an update and finally got a call back at 5 PM on Friday so I needed to make a quick change to find a car for the weekend. I finally got my car back the following Thursday but needed to make arrangements each day to get ride to work. Who can be without their car for a week? I know everyone in the service dept is busy and getting parts is not always in your control, particularly before a holiday weekend. I think my issue is simply needing to be updated with reliable information on timing. I have a lot of moving parts in my life and need transportation every day so not knowing is frustrating.

6/4/2025

Rick, it is disappointing for us to hear that your experience was anything less than great. Our manager would really like to speak with you more regarding this matter. Please reach out to our General Manager, Joe Rodriguez, at 517-374-0900. We look forward to hearing from you.

Business Response

HASLETT, MI

Douglas G|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

6/3/2025

Oil change tire rotation good check in and check out

6/3/2025

We appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know! Thank you, and have an awesome day!

Business Response

LANSING, MI

Bobbie B|2020 Chevrolet Trax

Confirmed Service Customer

6/3/2025

All personnel polite & professional. When I couldn't find my lugnut lock after my car was serviced Aaron made a diligent search until it was found. I'm very grateful for his efforts.

6/3/2025

We want all our clients to have a comfortable and stress-free experience with us! Thank you for your positive response about our team member Aaron, who was able to help you out! If you're ever in need of more help, please let us know! Have a great day!

Business Response

LANSING, MI

Bernita B|2025 Chevrolet Equinox

Confirmed Sales Customer

6/3/2025

kudos to Dick Iding and Jamie Pretzer, both such a great asset to your team, friendly and very knowledgeable, will refer your company to as many people as possible because of this great team, excellent customer service

RICHARD IDING

6/4/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing and we hope to see you again soon!

Steven C|2019 Chevrolet Trax

Confirmed Service Customer

6/11/2025

Excellent customer service as always.

6/11/2025

Hello! It's awesome to hear we could provide you with an excellent experience! If you ever need anything else from us, please feel free to give us a call or stop by. Thank you for your response, have a great day!

Business Response

ONONDAGA, MI

Terina W|2023 GMC Terrain

Confirmed Service Customer

6/11/2025

Everyone that I’ve encountered there is professional and friendly.

6/11/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with our team! If you have any further needs, please don't hesitate to reach out! Thanks again, and have a wonderful day!

Business Response

JACKSON, MI

John M|2014 Chevrolet 1500 Silverado

Confirmed Service Customer

5/23/2025

Great work done in a timely fashion.

5/23/2025

It's great to hear everything was done quickly and to your satisfaction! Thank you for taking the time to let us know how we did, have an awesome day!

Melissa G|2024 Chevrolet Tahoe

Confirmed Service Customer

6/9/2025

Everyone is very friendly and explains information well. There is also no push to add services to the visit

6/10/2025

Melissa, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

LANSING, MI

Scott P|2025 Chevrolet Tahoe

Confirmed Sales Customer

6/9/2025

As always, perfect!

KENT BOOTHE

6/10/2025

Scott, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

James P|2020 GMC Terrain

Confirmed Service Customer

6/9/2025

Car was serviced at the reservation time, taking the exact amount of time promised. All service questions were answered to my satisfaction. During wait time information was discussed, and demo was given of a potential "next" car purchase/lease. In general, a very professional visit.

6/10/2025

James, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Taylor H|2024 Chevrolet Equinox

Confirmed Service Customer

6/9/2025

Service member Aaron was great.

6/10/2025

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Bath Township, MI

Heidi M|2022 Chevrolet Trailblazer

Confirmed Service Customer

6/11/2025

I always have a great experience there and the staff is alway friendly and helpful to assist me.

6/11/2025

We want all our clients to have a comfortable and stress-free experience with us! It's awesome to hear about your recent visit with our team! Feel free to reach out to us if you need anything. Thank you, and have a fantastic day!

Business Response

LANSING, MI

Robert C|2018 Chevrolet Equinox

Confirmed Service Customer

6/11/2025

All went well

6/11/2025

Hi there! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Thank you, and have an awesome day!

Business Response

LANSING, MI

Tiayanna R|2018 Chevrolet Equinox

Confirmed Service Customer

6/12/2025

Very quick. Nina Foster was great!

6/13/2025

Tiayanna, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Karen P|2025 Chevrolet Traverse

Confirmed Sales Customer

6/15/2025

Great experience.

Jacob Lederman

6/16/2025

Hi there, we're happy to hear we could provide you with a great experience! Thank you for taking the time to leave us this response; have an awesome day!

Business Response

EATON RAPIDS, MI

Lauren D|2025 Chevrolet Equinox EV

Confirmed Sales Customer

6/1/2025

From the moment we got there, our sales person went above and beyond in every regard. He was the absolute best and helped me find the car I wanted for a price that worked for me. He was extremely friendly and supportive and I would 100% return to my salesperson Clay

Clayton Kennedy

6/3/2025

We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!

Business Response

EAST LANSING, MI

Dan W|2014 Chevrolet Sonic

Confirmed Service Customer

6/11/2025

Aaron was super helpful and accommodating with my service request and made sure to keep me informed at every step of the way. Got in and out quick with the help of the courtesy shuttle too. Thanks ya'll!

6/11/2025

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

LANSING, MI

Eison S|2021 Chevrolet Equinox

Confirmed Service Customer

6/11/2025

My experience was so amazing, staff were nice , friendly and assisted me regarding some question especially Nina, front desk and the billing there service was wonderful

6/11/2025

Eison, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Vincent C|2017 Chevrolet Malibu

Confirmed Service Customer

6/11/2025

It started as a replacement of a part. I had to find out my part arrived 3 days prior. Turned out the part did not need replacement and the cost was almost double for the repair. Felt like a bait and switch.

6/11/2025

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to our General Manager, Joe Rodriguez, at 517-374-0900 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

LANSING, MI

Patricia G|2022 Chevrolet Equinox

Confirmed Service Customer

6/15/2025

You had my vehicle for 3 days and it still.has the same problem you said you repaired

6/20/2025

Patricia, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to our General Manager, Joe Rodriguez, at 517-374-0900 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

LANSING, MI

Dana B|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

6/16/2025

Awesome job well done

6/16/2025

Hello! We're so glad to hear we could help you out! Thanks so much for leaving us this great review, we hope you have an awesome day!

Business Response

LANSING, MI

Brandan H|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

6/17/2025

Oil change and brakes changed

6/17/2025

Hello, we are glad we could help! Feel free to reach out to us if you need anything. Thank you for your review, and have a wonderful day!

Business Response

MICHIGAN CTR, MI

Kevin T|2023 Chevrolet Blazer

Confirmed Service Customer

5/19/2025

Everything went as scheduled

5/19/2025

Hi! We're so glad to hear we could provide you with this positive experience! Thank you for taking the time to leave us this response, we hope you have a wonderful day!

Business Response

WESTPHALIA, MI

Steven P|2025 Chevrolet Silverado 2500HD

Confirmed Sales Customer

6/10/2025

The best vehicle purchase experience I've ever had. Clayton was very helpful and made the process very easy. I will recommend this dealership to anyone.

Clayton Kennedy

6/11/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Feldman Chevrolet of Lansing and we hope to see you again.

Business Response

LAINGSBURG, MI

John D|2011 Chevrolet Malibu

Confirmed Service Customer

6/10/2025

the part was defective so it had to be reordered the car was returned today; Aaron Young did and excellent job of keeping me appraised of every step of the repair; He is a superior consultant

6/11/2025

John, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Theodore K|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/11/2025

The entire team was great. From sales to finance. Great guys.

Mitchell Sparks

6/12/2025

Theodore, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LANSING, MI

Jennifer Z|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

6/11/2025

Went in for an oil change and a tire repair. They were fas and curtious.

6/12/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LANSING, MI

Dennis H|2025 Chevrolet Silverado 1500

Confirmed Service Customer

6/12/2025

Fast professional help and pleasant experience

6/13/2025

Dennis, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Mason, MI

Heidi H|2018 Chevrolet Equinox

Confirmed Service Customer

6/13/2025

Didn’t put the oil cap back on, blew oil all over everything

6/20/2025

Heidi, we regret to hear that you had this experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Business Response

SAINT JOHNS, MI

Stacy P|2025 Chevrolet Suburban

Confirmed Sales Customer

6/18/2025

You didn’t have what I wanted on the lot but Josh helped me find something I liked even more than what I thought

Joshua Bendall

6/18/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing! We're happy to hear we could help you out! Thank you for highlighting our team member Josh, who helped make your experience go smoothly! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MASON, MI

Jason H|2024 Chevrolet Equinox

Confirmed Service Customer

6/19/2025

Everything went very well. Side note your salespeople have to be going insane having to listen to that hgtv show on loop all day long.

6/19/2025

Hi there! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you for your response, and have a great day!

Business Response

GRAND LEDGE, MI

Deanna B|2020 Chevrolet Trax

Confirmed Service Customer

6/21/2025

Great as always! Speedy quick and everyone is always super nice

6/23/2025

We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

EAST LANSING, MI

Karen P|2023 Chevrolet Equinox

Confirmed Service Customer

6/23/2025

Everything was prompt and professional. Our service writer was awesome. He represents the Feldman Brand to perfection. Our salesman, Richard Iding is also a great asset to your dealership. We appreciate all the fine service through the years that Feldman has provided.

6/23/2025

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you for highlighting our team member Richard, who has helped make your time with us so positive! If you ever need anything else from us, please feel free to give us a call or stop by. Thanks again, and have an awesome day!

Business Response

GRAND LEDGE, MI

Keith W|2023 Chevrolet Traverse

Confirmed Service Customer

6/23/2025

Always friendly atmosphere and knowledgeable service representative, Aaron. Aaron makes the dealership experience better considering I’m spending money on repairs.

6/23/2025

We're happy to hear you found our staff to be so knowledgeable and helpful! Thank you for your positive comments about Aaron, who made your experience a positive one! We sincerely value your business and hope you have an awesome day!

Business Response

LANSING, MI

Michael W|2023 Chevrolet Trailblazer

Confirmed Service Customer

6/4/2025

Great experience at Feldman's when I brought my vehicle in for a routine oil change. I wish I could remember the Team members last name but Nina really went above and beyond. I mentioned to her that I was having a frantic morning because of an unexpected family medical emergency and she made sure I was taken care of in a super efficient manner. I also mentioned that I really wanted my navigation and Android Auto to work on the cars display but could never get it to work properly. Once my oil change was completed I asked Nina to help me and she did. She sat in my car and walked me through getting my navigation/google maps to display. That really made my day that she did that. You have a great Team member in Nina. Thank you. Mike Wolcott.

6/5/2025

Michel, thank you for your kind review; we are happy to pass along your comments to Nina here at Feldman Chevrolet of Lansing - Service! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

LANSING, MI

Courtney L|2023 Chevrolet Tahoe

Confirmed Service Customer

6/4/2025

Worked with Cameron on oil change and updates. He was very clear on the process and things I need to look for and expect on my next visit to keep my truck in A1 shape. Thank you

6/4/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing! We appreciate you taking the time to highlight our team member Camron, who helped you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Andrew S|2025 Chevrolet Equinox EV

Confirmed Sales Customer

6/4/2025

They got me the car I wanted!

Tristan Saloma-Chamberlain

6/4/2025

Hello! Congratulations on your new car! We're glad to hear we delivered a positive experience. If there's anything further we can do for you, we are happy to help! Thank you, and have a great day!

Business Response

LANSING, MI

Britany W|2026 Chevrolet Equinox

Confirmed Sales Customer

6/4/2025

Amber worked really hard to find me the perfect car that still fit into my budget

Amber Baker-Zakala

6/4/2025

Hi there, congratulations on your new vehicle! We're so glad to hear about your positive experience! Thank you for highlighting our team member Amber, who was able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Rick B|2021 Chevrolet Equinox

Confirmed Service Customer

6/24/2025

Every rep was very helpful and expressing my questions was met with courtesy and detail, great experience!

6/24/2025

We're so glad to hear you found our staff to be so knowledgeable and helpful! . If there's anything further we can do for you, we're happy to help! Thank you for leaving a response, and have a fantastic day!

Business Response

HASLETT, MI

Torrey H|2024 Chevrolet Equinox EV

Confirmed Service Customer

6/24/2025

Cam is great, always makes sure my vehicles are taken care of :)

6/24/2025

Hello! It's great to hear we could help you out! Thank you for highlighting our team member Cam, who made your experience such a positive one! Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

LANSING, MI

Mina W|2025 Chevrolet Equinox

Confirmed Service Customer

6/18/2025

Great experience

6/18/2025

Hi! We're so glad to hear we could provide you with a great experience! If you have any further questions, please don't hesitate to reach out! Thank you, and have an awesome day!

Glenn M|2016 Chevrolet Equinox

Confirmed Service Customer

6/18/2025

All dealership personnel were very courteous and respectful. Service on my vehicle was completed as promised.

6/19/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

OKEMOS, MI

Gregory F|2014 Chevrolet Impala

Confirmed Service Customer

6/19/2025

Mark was excellent with the service write up and communication of what services I needed to have completed June 18th. Greg

6/20/2025

Gregory, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! We hope to see you soon!

Business Response

EAST LANSING, MI

Thomas B|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

6/19/2025

Fast friendly service every time I come in for work on mt Silverado. Thanks!

6/20/2025

Thomas, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Brendan B|2021 Chevrolet Colorado

Confirmed Service Customer

6/21/2025

Everyone was very friendly and welcoming. And my service was completed quickly

6/23/2025

Brendan, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

LANISNG, MI

Elizabeth M|2025 Chevrolet Colorado

Confirmed Sales Customer

6/24/2025

Jamie Lepard went above and beyond to ensure I had my new vehicle when I really needed it. Even worked on her day off. Absolutely amazing customer service to her and her team!

JAMIE PRETZER

6/24/2025

Hi there, congratulations on your new vehicle! We're so glad to hear we could provide you with an awesome experience! Thank you for taking the time to highlight our team member Jamie, who helped you out! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, and have a wonderful day!

Business Response

LAINGSBURG, MI

Kenneth H|2026 Chevrolet Equinox

Confirmed Sales Customer

6/26/2025

I had a great experience, Aliana did a amazing job!

Alaina Solitro

6/26/2025

Hi! We're so glad to hear about your great experience with our team member Alaina! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have an awesome day!

Business Response

LANSING, MI

Kim S|2019 Chevrolet Traverse

Confirmed Service Customer

6/28/2025

Cameron is always polite and explains everything

6/30/2025

Kim, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing - Service. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LANSING, MI

Erin V|2019 Chevrolet Equinox

Confirmed Service Customer

6/17/2025

Service was great!

6/17/2025

Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

Business Response

GRAND LEDGE, MI

Shawn K|2015 Chevrolet Cruze

Confirmed Service Customer

6/17/2025

Basic oil change, in & out in a timely manner

6/17/2025

Shawn, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing and we hope to see you again soon!

Business Response

LANSING, MI

Gail S|2020 Chevrolet Equinox

Confirmed Service Customer

6/17/2025

excellent work.

6/17/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing! It's great to hear we could provide you with an excellent experience! If you ever need anything else from us, please feel free to give us a call or stop by. Thanks again, and have an awesome day!

Business Response

CHARLOTTE, MI

Andrew B|2022 Chevrolet Equinox

Confirmed Service Customer

6/23/2025

Friendly and efficient

6/23/2025

Hi there, thank you so much for your positive comments about our team here at Feldman Chevrolet of Lansing! Please let us know if there is anything else we can do for you; we're more than happy to help! Have an awesome day!

Business Response

EAST LANSING, MI

Robert C|2018 Chevrolet Equinox

Confirmed Service Customer

6/23/2025

All good.

6/23/2025

Hello! We're happy to hear we could provide you with this positive experience! Thanks for taking the time to leave a review, and have a great day!

Business Response

LANSING, MI

Monica S|2025 Chevrolet Traverse

Confirmed Service Customer

6/23/2025

As always Feldman and its employees far exceed our expectations. It’s reassuring having a very knowledgeable and experienced technician like Devin Seger to maintain our vehicle. Thank you everyone!!!

6/24/2025

We're so glad to know we have been able to exceed your expectations and really help you out! Thank you for your wonderful response about our team member Devin, who made your experience such a positive one! If you have any further needs, please don't hesitate to reach out! Thank you again, and have an awesome day!

Business Response

OWOSSO, MI

April J|2022 Chevrolet Blazer

Confirmed Service Customer

6/30/2025

Eveyone is really nice! They let me pull in a little early which was fantastic! I did feel a little pressure to pay for some services that I wasn’t prepared for. I didn’t end up doing it. It was an oil conditioner. He said it hadn’t ever been done to my car. Then I wondered why they didn’t do it when they changed the oil when they received the car as a trade in when it was so important. Other than that I have enjoyed my experience at Feldmens! Mitch is a peach and Adam runs an extremely professional and friendly department!

7/1/2025

Thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to our General Manager, Joe Rodriguez, at 517-374-0900 so we can assist you further.

Kristin C|2023 Chevrolet Blazer

Confirmed Service Customer

6/30/2025

Nina was very helpful and friendly. She noticed very quickly that my radiator was leaking and let me know that the technicians would check it out for me. I did need a new radiator (GM paid for this repair), and Nina was very efficient in getting a loaner vehicle ready for me.

7/1/2025

Kristin, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DEWITT, MI

Mark J|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

6/12/2025

Feldman Chevy continues to exceed my expectations.

6/12/2025

Hi, we're so glad to hear that we were able to go above and beyond your expectations! If you have any further needs, please give us a call. We're always happy to help! Thank you for your review, and have a fantastic day!

Jessica H|2025 Chevrolet Equinox EV

Confirmed Sales Customer

6/18/2025

Orlando and Zac were both great. They helped answer all my questions and concerns that I had. Everyone there were very polite and welcoming. Definitely will continue to shop here. I love my new car.

Orlando Medina

6/18/2025

Hi there, congratulations on your new vehicle! We set high expectations for ourselves so it’s awesome to hear you had a great experience! Thank you for taking the time to highlight our team members Orlando and Zac, who helped you out! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, and have a wonderful day!

Business Response

LANSING, MI

Margaretta D|2025 Chevrolet Trailblazer

Confirmed Sales Customer

6/20/2025

I had a very enjoyable experience with the crew at Feldmans. Clay was very helpful, understanding, and knowledgeable

Clayton Kennedy

6/23/2025

Margaretta, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

OKEMOS, MI

Ross C|2024 Chevrolet Silverado 1500

Confirmed Service Customer

6/25/2025

Mark provided excellent customer service throughout my truck repair. Kind, courteous and helpful team at Feldman Lansing!

6/25/2025

We want all our clients to have a comfortable and stress-free experience with us! Thanks so much for your awesome comments about out team member Mark, who helped make your visit go smoothly! If you're ever in need of more help, please let us know! Have a wonderful day!

Business Response

HAMILTON, ON

Bryan L|2021 Chevrolet Tahoe

Confirmed Service Customer

7/2/2025

The only place I take my vehicle's

7/2/2025

Thank you for choosing Feldman Chevrolet of Lansing as your first choice for your automotive needs! Please don't hesitate to reach out to us if there's anything more we can do! Thanks again, and have a great day!

Business Response

OKEMOS, MI

Jason B|2017 Chevrolet Impala

Confirmed Service Customer

7/2/2025

Zackory was very friendly and provided superb customer service. I would definitely return for future service to my vehicle.

7/2/2025

Hi there! Thanks so much for your awesome comments about our team member Zackory, who helped make your experience go smoothly! If you're ever in need of more help, please let us know! Thanks again, and have a great day!

Business Response

TOLEDO, OH

Don F|2026 Chevrolet Equinox

Confirmed Sales Customer

7/2/2025

Amber was very helpful......she went over the vehicle & showed us all the features, very pleasant got the job done.

Amber Baker-Zakala

7/2/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thank you for highlighting our team member Amber, who helped make your visit such a positive one! If you ever need anything else from us, please feel free to give us a call or stop by. Have a wonderful day!

Business Response

JACKSON, MI

Nicole A|2025 Chevrolet Trailblazer

Confirmed Sales Customer

5/21/2025

I came in with a flat tire, decided to stop into sales and talk about upgrade options and ended up leaving with a new car! Alaina was amazing! Very considerate, knowledgeable and kind!

Alaina Solitro

5/22/2025

Nicole, we're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LANSING, MI

John S|2025 Chevrolet Traverse

Confirmed Service Customer

5/21/2025

Fast and to the point

5/22/2025

John, thank you so much for the positive review! We look forward to your next visit! Take care!

Business Response

WILLIAMSTON, MI

Bradley D|2019 GMC 1500 Sierra

Confirmed Service Customer

5/21/2025

I had an oil change on my 2019 Sierra, was a little early got in right on time. 35 minutes later I was on my way home. This is why Feldman does all my oil changes.

5/22/2025

Bradley, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GRAND LEDGE, MI

Torry G|2026 Chevrolet Equinox

Confirmed Sales Customer

6/25/2025

Marcus was the best salesman i've ever had. Moe helped immensely too. Both went above and beyond to make thus a smooth and enjoyable purchase. I came back and bought a 2nd car from them both for my daughter!

Marcus Brown

6/25/2025

Torry, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Lisa R|2019 Chevrolet Equinox

Confirmed Service Customer

6/25/2025

Felt like family

6/25/2025

Lisa, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

William D|2025 Chevrolet Colorado

Confirmed Sales Customer

7/2/2025

Jeremy was very helpful in a dire situation. I felt my vehicle was appraised low, but I did leave with a great vehicle for daily use.

Jeremy Pastore

7/2/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing! We appreciate your response about our team member Jeremy, who could provide you with this positive experience! Please let us know if there is anything else we can do for you; we're more than happy to help!

Business Response

LANSING, MI

Timothy M|2025 Chevrolet Equinox

Confirmed Service Customer

7/2/2025

Made an appointment. For oil change. Right on schedule

7/5/2025

Timothy, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GRAND LEDGE, MI

Cynthia M|2024 Chevrolet Equinox

Confirmed Service Customer

7/3/2025

Mark Callahan greeted me immediately upon my arrival with a friendly professionalism and since he is not my regular service agent, took the time to carefully look up the needs of my car maintenance with the mileage it had and then explained everything fully to me with a good estimation of how much everything would cost. He answered all my questions and said he'd take good care of my car, which he did. He said everything would take about 1 1/2 hrs of work time and he was right on the clock with that. He then went over all the work that had been done and let me know that everything was in good shape. As an added bonus, my total cost was several dollars under his original estimation! I felt very good about my experience with Mark and I drove off the lot with full confidence that my car had been serviced just as it needed to be. I also want to thank the staff members I encountered on my way to the waiting area who greeted me and asked if I needed anything while I was waiting for my car. This dealership always has a nice, friendly and helpful atmosphere. Thank you Mark and Feldman for another very good customer experience! I appreciate it!

7/6/2025

Cynthia, thank you for taking the time to leave a review for us at Feldman Chevrolet of Lansing. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

LANSING, MI

Latravia A|2021 Buick Encore GX

Confirmed Service Customer

6/9/2025

everything was perfect.

6/10/2025

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

LANSING, MI

William T|2024 Chevrolet Equinox

Confirmed Service Customer

6/9/2025

Everything went well

6/10/2025

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

LANSING, MI

Alan G|2020 Chevrolet Trax

Confirmed Service Customer

6/9/2025

As always, I was greeted with a smile and felt very welcomed. My technician, mark calahan was very knowledgeable and pleasing. I ask for mark each time I come in.

6/10/2025

Thank you for choosing Feldman Chevrolet of Lansing as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

LANSING, MI

Mike A|2015 GMC Yukon

Confirmed Service Customer

6/9/2025

Great service as always. Aaron always takes care of my vehicle when i bring it in.

6/10/2025

Thank you for choosing Feldman Chevrolet of Lansing - Service as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

ITHACA, MI

Lisa J|2019 Chevrolet Cruze

Confirmed Service Customer

7/4/2025

As always great service by wonderful people, actually ended up paying less than expected

7/7/2025

Lisa, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Robert M|2025 Chevrolet Suburban 1500

Confirmed Service Customer

7/5/2025

Fast and quality service

7/7/2025

Robert, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Feldman Chevrolet of Lansing and we hope to see you again.

Business Response

LANSING, MI

Linda S|2020 Chevrolet Trax

Confirmed Service Customer

7/7/2025

Helpful information, polite, ptofessional service, excellent.

7/8/2025

Linda, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing and we hope to see you again soon!

Business Response

MASON, MI

Krista L|2025 Chevrolet Equinox

Confirmed Service Customer

7/7/2025

Well brought the car in twice now and back hatch lights come on randomly. Waited on part 21 days. Also had brake sensor replaced. Everyone is nice but it is still not fixed. The lights started coming on again starting July 4 and last night on and off all night again, Beginning to lose faith in Gm car. I have reached out again to Cameron today and Clay my sales person. Right now I am super frustrated. I have bought 5 new cars in my lifetime and never had this much trouble or problems. I know it is not your employees fault but losing faith.

7/8/2025

Krista, thank you for taking the time to leave us feedback about your experience with us. Our General Manager, Joe Rodriguez would really like to speak with you more regarding this matter. Please reach out to us at (517) 374-0900. We look forward to hearing from you.

Business Response

MORRICE, MI

Gena S|2025 Chevrolet Trax

Confirmed Service Customer

6/23/2025

Scheduling my service appointment was a smooth and quick process. Upon arrival, Aaron greeted me and went over my service details to make sure I was aware of what it entailed. He made sure I didn’t have questions before showing me to the waiting area. I was checked on during my wait. Once my service was completed, Aaron personally went over the details again and made sure I left with having any questions answered. He walked me to the checkout area, thanked me and showed me where my car was parked. Another pleasant experience with Aaron, the service department, and Feldman Chevrolet.

6/23/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing! We sincerely appreciate your wonderful response about our team member Aaron, who helped make your experience go smoothly! If you have any further questions, please give us a call. We're always happy to help! Thanks again, and have a great day!

Business Response

PORTLAND, MI

Darrell W|2024 Chevrolet Equinox EV

Confirmed Service Customer

7/7/2025

The service writer did a great job, I was in and out in a hurry! Thanks for the great job!

7/8/2025

Darrell, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Gezelle O|2025 Chevrolet Traverse

Confirmed Service Customer

7/7/2025

Aaron was great and the service was good.

7/8/2025

We're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

Business Response

Lansing, MI

Daniel N|2022 GMC Canyon

Confirmed Service Customer

7/8/2025

Zach, the service agent that helped me, was super great to work with. He was knowledgeable about what the issue could be when I brought the truck in and assured me that they would get it taken care of as quickly as possible. He told me at check in that the diagnostic turn around is typically 24 hours. I received a phone call that same day saying they discovered the problem and should be able to get it wrapped up before the end of the day. He spoke with the technician who was performing the work and called me back about an hour later saying that the work had been completed. Overall experience was a great one at this location and I would definitely come back again.

7/8/2025

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you for highlighting Zack, who made your experience such a positive one! If you're ever in need of more help, please let us know! Thank you again, and have a wonderful day!

Business Response

WILLIAMSTON, MI

Kathryn J|2022 Chevrolet Equinox

Confirmed Service Customer

7/9/2025

The main reason I return to you for service is due to the attention and knowledge your service group provides. It’s been easy to have a conversation with Aaron! I have never had a question go unanswered!

7/9/2025

We want all our clients to have a stress-free experience with us! We're so glad to here this has been the case! Thank you for highlighting our team member Aaron, who has helped make your visits go smoothly! If you ever need anything else from us, please feel free to give us a call or stop by. Thanks again, and have an awesome day!

Business Response

LAINGSBURG, MI

Kelly J|2025 Chevrolet Equinox EV

Confirmed Sales Customer

7/3/2025

The salesman Barry Dickson was great, very friendly and knowledgeable. Kris Dowdy sales manager was able to make the numbers right to make the deal happen. Finance guy Zac Bertossi got me a great rate and made the paperwork smooth and quick.

Barry Dickson

7/6/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Philip B|2019 Chevrolet Traverse

Confirmed Service Customer

7/8/2025

Service appointment. Got right in, service advisor excellent. Work done in appropriate time while waiting.

7/8/2025

Hello! We're happy to hear we could help you out! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a great day!

Business Response

LANSING, MI

Courtney M|2020 Chevrolet Equinox

Confirmed Service Customer

7/8/2025

I arranged to have your shuttle service pick me at 3:00pm to bring me back to your service department once my service was complete. At 3:02pm I called to confirm the driver was on their way. I was put on hold while the CSR checked. I was on hold so long the phone automatically kicked me to a voicemail. I called back at 3:06pm to be transferred again to the service department. At that point I learned the driver chose to go to lunch but never made arrangements to have me picked up. I was finally picked up by Zack from the service department at 3:30pm. When he picked me up he told me the regular driver wasn't there so they had someone fill in. I would recommend letting the fill in driver know what happened so this doesn't happen to someone else in the future, or don't offer a shuttle service if the regular driver is off.

7/8/2025

Hi, thank you for your kind review; we're happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! Please let us know if there is anything else we can do for you; we are more than happy to help! We sincerely value your business and hope you have a wonderful day!

Business Response

GRAND LEDGE, MI

Rick S|2010 Buick Enclave

Confirmed Service Customer

7/8/2025

My power steering unit wasn’t check I checked it this morning and it’s low fluid.

7/8/2025

Hi, it is disappointing for us to hear that your experience was anything less than great. Please contact us at (517) 374-0900 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Business Response

LANSING, MI

Michelle M|2020 Chevrolet Trax

Confirmed Service Customer

7/8/2025

Very helpful

7/8/2025

Hi! It's great to hear we could help you out! Thank you for taking the time to leave this review, we hope you have an awesome day!

Business Response

LANSING, MI

Tracy D|2023 Chevrolet Blazer

Confirmed Service Customer

7/10/2025

Nice new building however no tv in waiting room yet. Service was great and completed under time promised. Staff incredibly friendly

7/10/2025

Hi, we're so happy to read such a great review about Feldman Chevrolet of Lansing! Our team strives to deliver a positive experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thank you, and have a wonderful day!

Business Response

LANSING, MI

Skylar M|2026 Chevrolet Equinox

Confirmed Sales Customer

6/30/2025

I was immediately greeted by Clayton who was extraordinary in listening to what I was looking for and helping me find that perfect match. Kris was also amazing in helping with the numbers

Clayton Kennedy

7/1/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

LANSING, MI

Melissa D|2020 Chevrolet Equinox

Confirmed Service Customer

6/30/2025

Great service; however, the hourly rate is pricey.

6/30/2025

Hi, thank you for your kind review; we're happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! If you ever need anything else from us, please feel free to give us a call or stop by. Thanks again, and have an awesome day!

Business Response

LANSING, MI

Rodney P|2023 Chevrolet Equinox

Confirmed Service Customer

6/30/2025

Anita was very nice and helpful

6/30/2025

Hello! Thanks so much for your awesome response about our team member Anita! If you have any further needs, please don't hesitate to reach out! Thanks again, and have a great day!

Business Response

DEWITT, MI

Chris S|2018 Chevrolet Bolt EV

Confirmed Service Customer

6/30/2025

I appreciate the integrity of the dealership, saved me a lot of money on unnecessary repairs

6/30/2025

Hi there, thank you so much for your positive comments about Feldman Chevrolet of Lansing! We strive for 100% satisfaction, and it's great to see that was the case! Please don't hesitate to reach out if there's anything additional we can do for you. Have a wonderful day!

Business Response

DURAND, MI

Raymond W|2022 Chevrolet Traverse

Confirmed Service Customer

7/10/2025

They were friendly, punctual, and helpful

7/10/2025

Hello! Thanks so much for your wonderful response about our staff here at Feldman Chevrolet of Lansing! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience! If you're ever in need of more help, please let us know. Thanks again, and have a great day!

Business Response

LANSING, MI

Ashley P|2025 Chevrolet Trax

Confirmed Service Customer

7/10/2025

Customer service was great and service was prompt! Aaron was top tier. Give that man a raise

7/10/2025

Hi there, we're very happy to have provided you with such a positive experience! Thank you for taking the time to highlight our team member Aaron, who helped make your visit a great one! If you have any further questions, please give us a call. Have a fantastic day!

Business Response

BROOKLYN, MI

Lawanda G|2026 Chevrolet Equinox

Confirmed Sales Customer

7/14/2025

Listen to customer needs

Jeremy Pastore

7/15/2025

Lawanda, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Kayla S|2026 Chevrolet Equinox

Confirmed Sales Customer

7/14/2025

It was a fast and smooth transaction.

Jeremy Pastore

7/15/2025

Kayla, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Donovan J|2021 Chevrolet Trailblazer

Confirmed Service Customer

6/17/2025

Good

6/18/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

LANSING, MI

Lisa J|2019 Chevrolet Cruze

Confirmed Service Customer

6/17/2025

Reliable, fast and very nice people

6/18/2025

Lisa, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

LANSING, MI

Lynette N|2024 Chevrolet Trailblazer

Confirmed Service Customer

6/18/2025

It was all great, friendly and professional.

6/18/2025

Lynette, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

LANSING, MI

Baemeisha G|2025 Chevrolet Traverse

Confirmed Sales Customer

7/9/2025

This is our 3rd time using your dealership each time has been an easy seamless process and you value your customers time and business. Staff is always professional and nice!! I’ve had nothing but great experiences with your dealership!!! Shout out to Clay for all his hardwork on getting me my 1st new vehicle with everything i wanted and he went above and beyond for us!! We greatly appreciate you!! I will definitely recommend you to others.

Clayton Kennedy

7/9/2025

Hi there, congratulations on your new vehicle! We're so glad that we were able to go above and beyond your expectations! Thanks so much for highlighting our team member Clay, who helped make your experience such a positive one! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let us know how we did! Have a great day!

Business Response

KALAMAZOO, MI

Mark D|2017 Chevrolet Traverse

Confirmed Service Customer

7/9/2025

Quick diagnosis and attention to matter.

7/9/2025

Hello! We're happy to hear that your service experience went quickly and to your satisfaction! If you have any further questions, please don't hesitate to reach out! Thank you for your review, and have a great day!

Business Response

EAST LANSING, MI

Robert F|2019 Chevrolet Trax

Confirmed Service Customer

7/10/2025

Great new building for service is awesome! In and out really quick

7/11/2025

Hi there, we're happy to hear we could get your service completed quickly and to your satisfaction! Thank you so much for your feedback about our building! We sincerely value your business and hope you have a wonderful day!

Business Response

HASLETT, MI

Donna M|2009 Chevrolet Traverse

Confirmed Service Customer

7/19/2025

Since I bought my 2009 Traverse from Bud Kouts (now Feldman) I have had nothing but good service no matter which service I was there for, be it an oil change or new tires or repair.

7/21/2025

Donna, thank you for choosing Feldman Chevrolet of Lansing as your first choice for all your automotive needs! We look forward to your next visit! Take care!

Business Response

LANSING, MI

Erika R|2022 Chevrolet Trailblazer

Confirmed Service Customer

7/19/2025

Smooth and seamless transaction. Aaron was great to work with and very knowledgeable.

7/21/2025

Erika, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing - Service! We hope to see you soon!

Business Response

DEWITT, MI

Eric A|2022 Chevrolet Equinox

Confirmed Service Customer

7/2/2025

I marked the tires for the rotation, found the rear put on the front and front put on rear, which is what I was at least hoping. But the person at the check in mentioned the right rear was put on left front and right front put on left rear type of thing for tire rotation. It would be great if they'd tell people how the service tech really dose the "rotation" at feldman.

7/2/2025

Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (517) 374-0900.

Business Response

LANSING, MI

Braylon H|2022 GMC Terrain

Confirmed Service Customer

7/2/2025

Very fast and well organized my service was great!

7/2/2025

Hello! It's awesome to hear your service was completed quickly and to your satisfaction! If you're ever in need of more help, please let us know! Thank you for your response, and have a wonderful day!

Business Response

EAST LANSING, MI

Mary F|2021 Chevrolet Equinox

Confirmed Service Customer

7/9/2025

Nina was very helpful and kind. She really seemed to enjoy her job. It is a pleasure to have someone who seems to enjoy working with the public.

7/10/2025

We appreciate your positive review about your recent experience with us! Thank you for highlighting our team member Nina, who helped make your visit go smoothly! If you have any further questions, please give us a call. We're always happy to help! Have an awesome day!

Business Response

LANSING, MI

Adriana E|2017 Chevrolet Traverse

Confirmed Service Customer

7/11/2025

Is good

7/11/2025

Hi! We're glad to hear we could provide you with a positive experience! Thank you for leaving us a review, and have a great day!

Business Response

LANSING, MI

Brian H|2018 Chevrolet Colorado

Confirmed Service Customer

7/11/2025

Aaron, the service writer did a great job coordinating and expediting the job. Not easy trusting people these days, and with the HIGH cost of dealership service it is even more difficult to feel good about letting someone work on vehicles, but Aaron and the mechanic worked together to get to the root cause of the issue on my truck. Thank you

7/14/2025

Brian, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

Lorenzo H|2023 Chevrolet Silverado 1500

Confirmed Service Customer

7/14/2025

It was amazing. Knowing how stressful it is when your vehicle brakes down. The service team made sure and made me feel at ease with their knowledge and experience the job was going to get done correctly.

7/14/2025

We want all our clients to have a comfortable and stress-free experience with us! Thank you for taking the time to let us know how we did! If you ever need anything else from us, please feel free to give us a call or stop by. Have a wonderful day!

Business Response

LANSING, MI

Gary W|2015 Chevrolet 2500HD Silverado

Confirmed Service Customer

7/18/2025

Excellent service

7/18/2025

Hi! We're happy to hear about your excellent experience here at Feldman Chevrolet of Lansing! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DIMONDALE, MI

Matthew R|2025 Chevrolet Blazer

Confirmed Service Customer

7/3/2025

Great job, I’m very happy with the service.

7/6/2025

Matthew, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LANSING, MI

David K|2026 Chevrolet Equinox

Confirmed Sales Customer

7/14/2025

It was the best experience we've ever had buying a new car

Jacob Lederman

7/14/2025

Hello, congratulations on your new vehicle! It's experiences like yours that really keep us motivated! Please let us know if there is anything else we can do for you; we're more than happy to help! Thank you for leaving us this response, and have an awesome day!

Business Response

LANSING, MI

Sally B|2020 Chevrolet Malibu

Confirmed Service Customer

7/18/2025

It was and always has been a great experience.....from check in to check out.

7/18/2025

It's experiences like yours that really keep us motivated! We strive for 100% satisfaction, and it is great to see this has been the case! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you for leaving us this review, and have an awesome day!

Business Response

LANSING, MI

Hobart S|2024 Chevrolet Equinox

Confirmed Service Customer

7/17/2025

Fast, friendly service. The car wash was questionable, but the work I paid for was outstanding.

7/18/2025

Hello, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a positive experience. If there's anything further we can do for you, we are happy to help! Thank you again, and have a great day!

Business Response

LANSING, MI

Rose S|2025 Chevrolet Equinox EV

Confirmed Sales Customer

7/21/2025

ABZ was great to work with.

Amber Baker-Zakala

7/22/2025

Rose, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing and we hope to see you again soon!

Business Response

SAINT LOUIS, MI

Michael M|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/21/2025

Great

Clayton Kennedy

7/22/2025

Michael, we are glad we could help! We look forward to your next visit! Take care!

Business Response

MASON, MI

Jordan R|2023 Chevrolet Blazer

Confirmed Service Customer

7/28/2025

I was there for 40 mins and greeted nicely by everyone but Nina I believe was her name helped me and got me outta there in a great time.

7/23/2025

Jordan, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

LANSING, MI

Victoria C|2025 Chevrolet Blazer

Confirmed Sales Customer

7/22/2025

Less painful than I thought it would be leasing a new car

RICHARD IDING

7/22/2025

Hi! Congratulations on your new vehicle! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience! If you're ever in need of more help, please let us know! Thank you, and have an awesome day!

Business Response

LANSING, MI

Barbara A|2017 Chevrolet Tahoe

Confirmed Service Customer

7/22/2025

Said it would be washed. Did not wash it. Same thing last time happen did not wash it. And they keep my lugnut lock tool. I had to go back in garage to fix it and get it last oil change.

7/22/2025

Here at Feldman Chevrolet of Lansing, we strive for excellence, and are disappointed to hear that you received anything less. We would like the opportunity to make this up to you. Please contact our manager at (517) 374-0900 so we can help make your experience a positive one. Thank you, and we look forward to hearing from you.

James T|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

6/29/2025

Cameron treats you like family

6/29/2025

Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

Business Response

LANSING, MI

Joseph W|2020 Chevrolet Suburban

Confirmed Service Customer

6/29/2025

Fast service. Friendly staff

6/29/2025

Joseph, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

EAST LANSING, MI

Pamela W|2022 Chevrolet Equinox

Confirmed Service Customer

6/30/2025

Cameron Spiece gave outstanding service and discussed options for my oil change and made the experience one of the best. I will continue to use him as my specialist. Cameron is a pleasure to work with and is very professional and kind. Thank you, Cameron.

7/1/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

Business Response

LANSING, MI

Amie G|2022 Chevrolet Traverse

Confirmed Service Customer

6/30/2025

It was an easy process dropping my car off for my oil change. The communication was excellent.

7/1/2025

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Lansing, MI

Joshua B|2025 Chevrolet Trax

Confirmed Sales Customer

7/17/2025

Mitch was great

Mitchell Sparks

7/17/2025

Hello! Thank you for highlighting our team member Mitch, who helped make your experience a great one! Please don't hesitate to reach out if there's anything additional we can do for you. Have an awesome day!

Business Response

LANSING, MI

Karen Z|2022 Chevrolet Trailblazer

Confirmed Service Customer

7/18/2025

I made a service appointment and asked for an oil change while I was there. I was not an oil change appointment asking for service.

7/18/2025

Hi there, we regret to hear that your experience with us was not a more positive one. If you are willing to give us another chance, please contact us at (517) 374-0900 so we can understand your situation better in order to try and turn your experience around. Thank you, and have a great day.

Business Response

EVART, MI

Sarah G|2026 Chevrolet Equinox

Confirmed Sales Customer

7/22/2025

We leased 2 vehicles and had an excellent experience. The sales team was responsive, transparent, and listened to our needs. We are extremely satisfied and highly recommend Feldman.

JAMIE PRETZER

7/23/2025

Sarah, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

EAST LANSING, MI

Michael H|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/23/2025

Great experience! Josh Bendall is a top notch salesperson, very helpful, and friendly. We have purchased many vehicles through Josh over the years and now he’s even helping my kids make new purchases. My family is loyal to the Chevy brand, and we will continue to be, but we are even more so to Josh as he has never failed to deliver on his promises which is why we followed him from his previous employer to Feldman Chevrolet

Joshua Bendall

7/23/2025

Wow! It's responses like yours that really keep us motivated! We always strive to provide top quality service to every guest, and are pleased to hear that has been the case! Thank you for highlighting our team member Josh, who's helped make your experiences so great! If you're ever in need of more help, please let us know! Thanks again, and have an awesome day!

Business Response

LANSING, MI

Doris F|2023 Chevrolet Blazer

Confirmed Service Customer

7/10/2025

Got appointment on Sunday online for the next day Monday, Mark in service was very nice and talked to his boss and got me right in, 1 1/2 hrs later it was done, highly recommended Feldman.

7/10/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing! It's great to hear we could help you out! We sincerely appreciate your kind comments about our team member Mark, who made your experience a positive one! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Dirk W|2025 Chevrolet Traverse

Confirmed Sales Customer

7/28/2025

Great experience and very friendly

Marcus Brown

7/28/2025

Hi! It's awesome to hear we could provide you with this great experience! Thank you for taking the time to leave this positive response about our team! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

Business Response

LANSING, MI

Dennis M|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

7/29/2025

It was ok, the person that was changing my tire act like he didn't care how he handle the new, tire drop it in the dirt , had to keep getting help from some one else. When you pay alot of money for a truck you want it we'll taken care of. I really like Feldman Chevrolet, I will be back.

7/31/2025

Dennis, thank you so much for your positive comments about Feldman Chevrolet of Lansing! If you have any further questions, please give us a call. We're always happy to help!

Business Response

JACKSON, MI

Gary B|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

7/30/2025

I had to bring my truck back 1 week after an oil change and 15,000 mile maintenance. The check engine light came on. It was a Evap code. They fixed it but I think it had to do with the 15,000 mile check up.

7/31/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WHITMORE LAKE, MI

Philip K|2019 Chevrolet Equinox

Confirmed Service Customer

7/30/2025

When I dropped off the vehicle the service department was unorganized. There were 4 service people but no one came to help me. There were no other cars in line. Finally, after 10 minutes one came over and asked who's helping. I said no one. He finally got me checked in. After I waited 3 hours for an estimate call, I called service. Waited several minutes again. I was then told that it would take 24 hours for an estimate, first time I was told that. While trying to get ahold of service for an update, I was repeatedly put on hold. I waited for many minutes. I called back for the 3rd time and politely complained that no one in service was picking up my call. Only then did someone pick after transferring. Very, Very disappointing. This is not the service I am accustomed to as a long time Chevrolet customer. The car was repaired correctly though.

7/31/2025

Hi there, we regret your most recent visit with us was not up to the standards we strive for. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (517) 374-0900 so we can discuss your experience further. We look forward to hearing from you.

Robert R|2021 Chevrolet Blazer

Confirmed Service Customer

7/11/2025

Nice new building

7/11/2025

Hi there, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

David A|2020 Chevrolet Equinox

Confirmed Service Customer

7/11/2025

The staff, especially Aaron, did a great job! Your sales team could take some lessons from the service team.

7/11/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thank you for highlighting our team member Aaron, who helped make your visit a great one! If you have any further needs, please give us a call. We're always happy to help! Have an awesome day!

Business Response

LANSING, MI

Jason L|2018 Chevrolet Cruze

Confirmed Service Customer

7/11/2025

Great service

7/11/2025

Hello! We're happy to hear about your great service experience! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a wonderful day!

Business Response

DEWITT, MI

Monica S|2025 Chevrolet Traverse

Confirmed Service Customer

7/11/2025

As always our service was outstanding! Shout out to Aaron the service writer and Devin the service technician. They made our experience great and put our minds at ease knowing we were being well taken care of. Generally people do these surveys when they’re upset and want to voice their negative views, but we think it’s just as important if not more so, to share the positive so those involved can be commended for doing a great job!!

7/11/2025

Wow, it's experiences like yours that really keep us motivated! Thanks so much for your positive comments about our team members Devin and Aaron, who helped you out! If you're ever in need of more help, please let us know! Thank you again, and have a fantastic day!

Business Response

OWOSSO, MI

Sandra E|2023 Chevrolet Blazer

Confirmed Service Customer

7/30/2025

Beautiful Place and Nice Workers

7/31/2025

Hi there, thank you so much for your positive comments about Feldman Chevrolet of Lansing! We sincerely value your business and hope you have a wonderful day!

Micah H|2024 Chevrolet Trax

Confirmed Service Customer

8/1/2025

Camron get me in and out quickly! No complaints.

8/1/2025

Hi there, it's great to hear we could complete your service quickly and to your satisfaction! Thank you for highlighting our team member Camron, who helped make your experience a positive one! Please don't hesitate to reach out if there's anything additional we can do for you. Have a wonderful day!

Carmela R|2022 Chevrolet Equinox

Confirmed Service Customer

8/1/2025

I love my dealership, but I think that needs to be more communication when your vehicle is getting serviced, but I do understand that you guys are very busy but still take the time to call the man. I love going to my dealership

8/1/2025

Hello, thank you for your kind words and this wonderful review! We appreciate you taking the time to leave us this feedback! If you're ever in need of more help, please let us know! Thank you again, and have a fantastic day!

Business Response

LANSING, MI

Eleanor S|2026 Chevrolet Trailblazer

Confirmed Sales Customer

7/25/2025

Was treated well staff very helpful specially Jamie.

RICHARD IDING

7/25/2025

Eleanor, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing. If you have any further questions, please give us a call. We're always happy to help!

Business Response

DEWITT, MI

John S|2023 Chevrolet Equinox

Confirmed Service Customer

7/25/2025

The new facility is great. Spacious, bright and welcoming. Nice to see a real " showroom". The service advisors' area is also exceptional.

7/25/2025

John, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

HASLETT, MI

Jessica G|2026 Chevrolet Traverse

Confirmed Sales Customer

7/28/2025

Nothing but GREAT thing to say about everyone involved in my purchase!!!

Jacob Lederman

7/28/2025

Hi there, congratulations on your new vehicle! We're so glad to hear we could provide you with a great experience! If there's anything further we can do for you, we're happy to help! Thank you for your review, and have a wonderful day!

Business Response

LANSING, MI

Jefferson W|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

7/28/2025

Great people great service

7/28/2025

Hello! Thanks so much for your positive response about our team! We're happy to hear we could provide you with a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have an awesome day!

Becky L|2025 Chevrolet Trax

Confirmed Sales Customer

7/28/2025

Mitch was great at explaining the features of the car.

Mitchell Sparks

7/28/2025

Becky, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

GRAND LEDGE, MI

Lillian S|2015 Chevrolet Traverse

Confirmed Service Customer

7/30/2025

Amazing as always! The service guy Cam always does an amazing job and is very informative for me!

7/30/2025

Wow, we're glad you had such an awesome experience with us! Thank you for highlighting our team member Cam, who helped you out! Please let us know if there is anything else we can do for you; we're more than happy to help! Have a great day!

Business Response

RIVES JCT, MI

Aaron T|2024 Chevrolet Silverado 1500

Confirmed Service Customer

8/4/2025

Aaron is great to work with!!

8/5/2025

Aaron, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing. We look forward to your next visit! Take care!

Business Response

LANSING, MI

Mandy F|2024 Chevrolet Equinox

Confirmed Service Customer

8/4/2025

GOOD VISIT

8/5/2025

Mandy, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

lansing, MI

Brian E|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

8/4/2025

Everyone was nice and helpful

8/5/2025

Brian, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

EAST LANSING, MI

Michael T|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/7/2025

Jeremy was extremely helpful and got a good deal put together quickly

Jeremy Pastore

7/8/2025

Michael, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GROSSE ILE, MI

Kimberly H|2024 Chevrolet Equinox

Confirmed Service Customer

7/7/2025

The staff was great, but it shouldn’t take an hour and half for an oil change, especially with having an appointment. I was on time and yet I was told that is just how it is!

7/12/2025

Kimberly, we regret to hear that you had this experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our General Manager, Joe Rodriguez, at 517-374-0900 .

Business Response

LANSING, MI

Leslie W|2025 Chevrolet Traverse

Confirmed Sales Customer

7/31/2025

I loved working with Elaina and the team at Feldman. Everyone was extremely professional and helpful and would recommend Feldman to others looking for a new car.

Alaina Solitro

7/31/2025

Hello, we strive for 100% satisfaction, and it's great to hear that was the case! Thank you for highlighting our team member Elaina, who helped make your experience such a positive one! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to leave this response, and have a wonderful day!

Business Response

EAST LANSING, MI

Wyatt M|2026 Chevrolet Equinox

Confirmed Sales Customer

7/31/2025

Alaina took great care of me in the process of buying my first car. She made herself available to take the time to answer any questions I had along the way and ensure I was thoroughly satisfied throughout my entire experience! Will definitely be back to buy another car from Alaina!

Alaina Solitro

7/31/2025

Hi there, congratulations on getting your first car! We're so glad to hear about your positive experience! Thank you for highlighting our team member Alaina, who helped make the process go smoothly! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, have a great day!

Business Response

CLARKSTON, MI

Debbie B|2022 Chevrolet Trax

Confirmed Service Customer

8/1/2025

Mark is always so pleasant and explains everything to me. The whole service crew is very helpful and respectful

8/4/2025

Debbie, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! We sincerely value your business and look forward to your next visit!

Business Response

HASLETT, MI

Monica S|2025 Chevrolet Traverse

Confirmed Service Customer

8/4/2025

As always, everyone done a fantastic job servicing our vehicle.

8/5/2025

Hi! It's so great to hear we could provide you with a fantastic service experience! If you have any further questions, please give us a call. We're always happy to help! Thank you, and have an awesome day!

Business Response

OWOSSO, MI

Philip B|2026 Chevrolet Equinox

Confirmed Sales Customer

8/4/2025

Outstanding service as well as sales.

Mitchell Sparks

8/5/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing! We're so glad to hear about your positive experience with our team! If you're ever in need of more help, please let us know! Have a great day!

Business Response

LANSING, MI

Aaron F|2022 Chevrolet Trailblazer

Confirmed Service Customer

7/21/2025

The new showroom and awaiting area is really nice.

7/22/2025

Aaron, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

PORTLAND, MI

Sandra P|2025 Chevrolet Silverado 1500

Confirmed Service Customer

7/30/2025

Very great, everyone was very great and friendly

7/31/2025

Hi! We're happy to hear we could provide you with a great service experience! Thank you for your awesome response about our team! Please don't hesitate to reach out if there's anything more we can do for you. Have a great day!

Business Response

LANSING, MI

John W|2024 Chevrolet Traverse

Confirmed Service Customer

7/30/2025

Nina was very cordial and explained everything about my car's servicing.

7/31/2025

We want all our clients to have a stress-free experience with us! Thank you for your positive comments about our team member Nina, who helped you out! If you're ever in need of more help, please let us know! Have an awesome day!

Business Response

WILLIAMSTON, MI

Matthew F|2023 Chevrolet Silverado 1500

Confirmed Service Customer

7/31/2025

Always good service.

7/31/2025

Hi there, thank you for your kind words and this wonderful review! If you're ever in need of more help, please let us know! Have a great day!

Cindy S|2016 Chevrolet Colorado

Confirmed Service Customer

8/4/2025

Everything went well. Like the New Building and Free Wash at the end of the Service Visit.

8/5/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

LANSING, MI

Dennis H|2019 Chevrolet Colorado

Confirmed Service Customer

8/4/2025

Fast

8/5/2025

Dennis, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Hi, thanks for taking the time to leave a review.

Nina K|2025 Chevrolet Equinox

Confirmed Service Customer

8/8/2025

Nina is always the best, makes sure I’m taken care of & is always accommodating too!!

8/11/2025

Nina, thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!

Doug R|2018 Chevrolet Malibu

Confirmed Service Customer

8/10/2025

Always kept me informed about progress

8/12/2025

Doug, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

David T|2025 Chevrolet Equinox EV

Confirmed Sales Customer

8/10/2025

Enjoyed the experience

Jeremy Pastore

8/12/2025

David, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

EAST LANSING, MI

Sean W|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/30/2025

Great service

7/30/2025

Hi there, we're so glad to hear we could provide you with a great service experience! Thanks for taking the time to let us know how we did! Have a wonderful day!

Business Response

DEWITT, MI

David H|2021 Chevrolet Equinox

Confirmed Service Customer

8/9/2025

Aaron, the service representative who assisted me, was great. He was nice, attentive, and kept me abreast of wht was going on with my vehicle.

8/11/2025

David, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing - Service! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LANSING, MI

Thomas B|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

8/9/2025

Had the truck I wanted in stock at a competitive price. Good experience.

RICHARD IDING

8/11/2025

Thomas, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FREELAND, MI

Gary W|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

8/11/2025

2 1/2 hours for a oil change is unacceptable

8/11/2025

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We appreciate you bringing this to our attention, and will use your comments to refine our efforts to ensure this issue does not happen again.

Business Response

DIMONDALE, MI

Maximilian S|2021 Chevrolet Blazer

Confirmed Service Customer

8/11/2025

Always a great experience when I come to Lansing Feldman. Camron in particular is always great.

8/11/2025

Hi there, thank you so much for your positive comments about Feldman Chevrolet of Lansing! We appreciate you taking the time to highlight our team member Camron, who helped make your experience great! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, and have a wonderful day!

Business Response

LANSING, MI

Kelsie P|2026 Chevrolet Equinox

Confirmed Sales Customer

8/13/2025

Jeremy went above and beyond to make sure I drove away in a car I love, and I truly appreciate his honesty, patience, and dedication. If you’re looking for someone you can trust and who truly cares about their customers, Jeremy is your guy. Highly recommend!

Jeremy Pastore

8/13/2025

Hi, we're so glad that we were able to go above and beyond your expectations! Thanks so much for your wonderful response about our team member Jeremy, who helped make your experience such a positive one! We sincerely appreciate your recommendation, and hope you have a fantastic day!

James P|2021 Chevrolet Traverse

Confirmed Service Customer

8/13/2025

this time was very quick only had filter change

8/13/2025

Hello! It's great to hear your service was completed quickly and to your satisfaction! If you have any further needs, please don't hesitate to reach out! Thank you, and have an awesome day!

Business Response

LANSING, MI

Joseph W|2020 Chevrolet Suburban

Confirmed Service Customer

8/15/2025

Staff was organized and courteous. The Free ride home service was great

8/15/2025

We want all our clients to have a comfortable and stress-free experience with us! Thanks for taking the time to let us know how we did! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

EAST LANSING, MI

Kevin H|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

8/4/2025

Camron Speice was very helpful and knowledge during my service appointment. He kept me updated theihgh

8/5/2025

Kevin, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Taylor W|2023 Chevrolet Trailblazer

Confirmed Service Customer

8/4/2025

Great

8/5/2025

Taylor, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Eddie R|2026 Chevrolet Equinox

Confirmed Sales Customer

8/11/2025

Fast

Alaina Solitro

8/13/2025

We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LANSING, MI

Courtney V|2012 Chevrolet Cruze

Confirmed Service Customer

8/15/2025

The new and improved service area is fantastic! The new setup feels very high-end and comfortable to sit and wait. Cam was my technician and as always, he did a fantastic job! It's so nice to have someone who knows me and he always take such great care of my car. There is a reason I have been coming here for the past 13 years!

8/15/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing! We appreciate your fantastic response about our team member Cam, who has helped make your time with us so positive! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, and have a great day!

Business Response

LANSING, MI

Lois R|2020 Chevrolet Blazer

Confirmed Service Customer

8/18/2025

Nina did a great job with informing me about the different prices and what needed to be done to my vehicle at 20K miles.

8/19/2025

Lois, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Anna P|2024 Chevrolet Trax

Confirmed Service Customer

8/18/2025

They were prompt in getting the work done. I was happy with the carwash. But I was annoyed that the plastic covering and paper was left for me to discard and the lug nut was not put back where they got it from.

8/19/2025

Anna, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (517) 489-4846 so we can assist you further.

Business Response

LANSING, MI

Susan F|2023 Buick Envision

Confirmed Service Customer

8/18/2025

The new service area is very nice and makes waiting nice. The new added carwash is an awesome touch to have done! They know me my name and face so that’s a nice feeling.

8/19/2025

Susan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Lord-Jetanie K|2022 Chevrolet Traverse

Confirmed Service Customer

7/22/2025

I liked my service representative and he seemed to know my exact issue with my vehicle when I was describing it.

7/22/2025

Hi there, thank you for your kind words and this wonderful review! We're so glad to hear we could help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Lansing, MI

William M|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

7/22/2025

Very friendly staff

7/22/2025

Hello! Thanks so much for your review about our team here at Feldman Chevrolet of Lansing! We're glad to hear we delivered such a positive experience. If there's anything further we can do for you, we're happy to help! Thanks again, and have a great day!

Business Response

LESLIE, MI

Nicholas S|2025 Chevrolet Equinox EV

Confirmed Sales Customer

7/22/2025

Tristan was great to deal with!

Tristan Saloma-Chamberlain

7/23/2025

Nicholas, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing and we hope to see you again soon!

Business Response

DEWITT, MI

Carol D|2020 Chevrolet Equinox

Confirmed Service Customer

7/29/2025

Great service

7/23/2025

Carol, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing and we hope to see you again soon!

Business Response

LANSING, MI

Peter G|2024 Chevrolet Trailblazer

Confirmed Service Customer

7/22/2025

Love the place the people are awesome

7/23/2025

Peter, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Lansing, MI

Kimberly S|2022 Chevrolet Traverse

Confirmed Service Customer

8/10/2025

Feldman is always fast and reliable!

8/12/2025

Kimberly, thank you so much for your positive comments about Feldman Chevrolet of Lansing! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GRAND LEDGE, MI

John P|2019 Chevrolet Equinox

Confirmed Service Customer

8/15/2025

Very friendly and efficient service!

8/15/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thank you for your positive response about your recent visit with us! We're always more than happy to assist you if anything else comes up. Take care!

Business Response

EAST LANSING, MI

Syed A|2023 Chevrolet Equinox

Confirmed Service Customer

8/15/2025

The experience was fantastic the staff was very Co operative and polite

8/15/2025

Hello, we're happy to hear you had such a great experience with our team! If you're ever in need of more help, please let us know! Thank you for your review, and have a wonderful day!

Business Response

EAST LANSING, MI

Peter J|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

8/19/2025

Got out of the truck and waited 5 awkward minutes waiting for someone at a desk to say anything to me. The amount of emails you send for required service is obnoxious.

8/23/2025

Peter, thank you for taking the time to leave us feedback about your experience with us. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please reach out to our General Manager, Joe Rodriguez, at 517-374-0900 so we can discuss your experience further. We look forward to hearing from you.

Business Response

BURTON, MI

Dara P|2020 Chevrolet Trax

Confirmed Service Customer

8/4/2025

Aaron checked me in and was very friendly and checked in with me while I waited.

8/5/2025

Hello! Thank you for highlighting our team member Aaron, who helped make your experience go smoothly! We're always more than happy to assist you if anything else comes up. Have an awesome day!

Business Response

LANSING, MI

Rose R|2024 Chevrolet Trax

Confirmed Service Customer

8/4/2025

So friendly, I always enjoy my trip to Feldmans! The moment I pull up to the moment I leave! Thank you for the incredible service and treating my car and I right!

8/5/2025

Hello, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thanks again, and have a great day!

Business Response

EAST LANSING, MI

Elizabeth H|2016 Chevrolet Malibu

Confirmed Service Customer

8/9/2025

As usual, Cam in the service department, always is knowledgeable, quick to communicate, and has always made sure we were taken care of. Has an oil leak that was noticed, contacted Cam, he got the oil leak fixed and the car back to us within a day (With a carwash!) If anyone needs service on their vehicle go to Feldman and ask for Cam, he will take care of you!

8/11/2025

We're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LANSING, MI

Bryan S|2023 Chevrolet Silverado 1500

Confirmed Service Customer

8/9/2025

Great service

8/12/2025

Bryan, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

LANSING, MI

Carol C|2026 Chevrolet Trailblazer

Confirmed Sales Customer

8/11/2025

Jeremy at Feldman was great! He worked hard to get our payment within our budget. Would highly recommend him,

Jeremy Pastore

8/13/2025

Hi there, congratulations on your new vehicle! Thank you for highlighting our team member Jeremy, who helped make your experience such a great one! We greatly appreciate your recommendation, and hope you have an amazing day!

Business Response

CHESTERFIELD, MI

Kelly M|2025 Chevrolet Colorado

Confirmed Sales Customer

8/16/2025

The team was AMAZING. They were hands-down the best I’ve ever experienced. They took such great care of me. Customer for life.

Jacob Lederman

8/18/2025

Kelly, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LANSING, MI

Adam H|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

8/18/2025

I had asked about a few things when we arrived. During our stay the representative answered all my questions and handed me a print out.

8/19/2025

Adam, we really appreciate your feedback! We hope to see you soon!

Business Response

MAPLE RAPID, MI

Juan M|2024 Chevrolet Traverse

Confirmed Service Customer

8/21/2025

Camron helped us. We were satisfied. Thanks!

8/21/2025

Hello! It's great to hear we could provide you with this positive experience! Thank you for highlighting our team member Camron, who helped you out! Please don't hesitate to reach out to us if there's anything more we can do! Thanks again, and have a wonderful day!

Business Response

LANSING, MI

Paul T|2022 Chevrolet Equinox

Confirmed Service Customer

8/20/2025

Great other than it was difficult to get the status of my vehicle

8/20/2025

Hi, thank you for your kind review; we're happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you again, and have a great day!

Business Response

LANSING, MI

Micheal M|2024 Chevrolet Colorado

Confirmed Service Customer

8/20/2025

I took over a week for my truck to get fixed and once it was completed on a thirsday I received no communication that my vehicle was finished until I called to find out the status? Your customer service needs serious help

8/20/2025

Hi there, it's disappointing for us to hear that your experience was anything less than great. We appreciate you bringing this to our attention. If you are willing, please contact us at (517) 374-0900 so we can work towards a resolution. Thank you, and we look forward to hearing from you.

Business Response

MASON, MI

Robert H|2023 Chevrolet Trailblazer

Confirmed Service Customer

8/23/2025

Fast Friendly Professional

8/25/2025

Robert, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

LANSING, MI

Debbie K|2022 Chevrolet Blazer

Confirmed Service Customer

8/23/2025

My very first contact with Feldman in Lansing was my panic-filled call on a Saturday morning. My car would not go in reverse to back out of the garage. I phoned to make sure I was not doing something wrong, since my vehicle only had 24,000+ miles on it. I did not think I was dealing with a transmission issue. My car was towed to the dealership where I was told that it would not be checked out until Monday or Tuesday. Several days and phone calls later, I was told that parts were ordered, then that there was a nationwide shortage of some parts. I was offered a loaner vehicle (a very beautiful, expensive and luxurious electric Silverado Trail Boss. I was not shown how to charge the truck and no written instructions were in the glove box. Yes, charging is not difficult but it is also not intuitive! In short, the work was finally completed 3 1/2 weeks later and it was covered under warranty. I hope to continue to do business with Feldman but I encourage the Service Department to provide periodic updates to customers so that they can plan their lives and know that they are not being ignored or lost in the shuffle.

8/25/2025

Debbie, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to our General Manager, Joe Rodriguez, at 517-374-0900 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

DEWITT, MI

Vaughn H|2020 Chevrolet Equinox

Confirmed Service Customer

8/23/2025

Well done. Aaron was great

8/25/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Business Response

WILLIAMSTON, MI

Robert S|2019 Chevrolet Equinox

Confirmed Service Customer

8/23/2025

Just good solid work !!

8/25/2025

Robert, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

EAST LANSING, MI

Mary S|2025 Chevrolet Equinox

Confirmed Service Customer

7/21/2025

I was hugely disappointed to need a new transmission in my brand new car. But, the service was handled in an excellent manor. Aaron is great at updates and communication in general.

7/22/2025

Mary, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Brianna W|2021 Chevrolet Malibu

Confirmed Service Customer

7/21/2025

I always enjoy working with Camron. Even though the situation itself dealing with car issues isn't ideal, he takes the time to explain the issues and how to resolve them.

7/22/2025

Brianna, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MASON, MI

William W|2025 Chevrolet Trax

Confirmed Sales Customer

8/22/2025

OUTSTANDING-SALESPEOPLES WERE GREAT!

RICHARD IDING

8/22/2025

Wow, we're glad you had such a wonderful experience with us! Thank you for your awesome response about our team! Please let us know if there is anything else we can do for you; we're more than happy to help! Have a great day!

Business Response

LANSING, MI

Vaughn H|2025 Chevrolet Equinox

Confirmed Service Customer

8/22/2025

Thorough analysis and great communication of status with my advisor Aaron

8/22/2025

Hi there, we're very happy to have provided you with such a positive experience! Thank you for highlighting our team member Aaron, who was able to help you out! We're always more than happy to assist you if anything else comes up. Have a great day!

Business Response

WILLIAMSTON, MI

Susan R|2021 Chevrolet Equinox

Confirmed Service Customer

8/22/2025

Seevice Manager very helpful

8/22/2025

Hi there, thank you so much for your positive comments about our team here at Feldman Chevrolet of Lansing! If you have any further questions, please don't hesitate to reach out! Thanks again, and have a great day!

Business Response

LANSING, MI

Terry M|2023 Chevrolet Blazer

Confirmed Service Customer

8/25/2025

Good service

8/25/2025

Terry, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

LANSING, MI

Justin G|2025 Chevrolet Equinox

Confirmed Service Customer

8/25/2025

Aaron was great at communicating with me

8/25/2025

Justin, we're glad you had such a wonderful experience with us! Thank you for choosing Feldman Chevrolet of Lansing and we hope to see you again.

Business Response

HASLETT, MI

Pam Y|2025 Chevrolet Equinox

Confirmed Service Customer

8/25/2025

It was and is always a good experience. I appreciate their kindness and professionalism.

8/26/2025

Pam, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LANSING, MI

Melissa G|2024 Chevrolet Tahoe

Confirmed Service Customer

8/25/2025

The new building is great! The staff are always so helpful and we never have to wait to long to get our vehicle back.

8/26/2025

Melissa, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LANSING, MI

Sue B|2019 Chevrolet Equinox

Confirmed Service Customer

8/21/2025

Great experience with service drop off and puck up, ove the shuttle service both ways.

8/21/2025

Hi there, we're so glad to hear you enjoyed your experience here at Feldman Chevrolet of Lansing! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you for your review, we hope you have a fantastic day!

Business Response

EAST LANSING, MI

Janene C|2026 Chevrolet Equinox

Confirmed Sales Customer

8/23/2025

The help I received from Joe and from Jamie I very grateful for. They went beyond expectations and that is such a great thing in today’s world.

JAMIE PRETZER

8/25/2025

Janene, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MASON, MI

Lakisha T|2020 Chevrolet Malibu

Confirmed Service Customer

8/24/2025

Good experience everyone nice and helpful

8/25/2025

Lakisha, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

LANSING, MI

David S|2020 Chevrolet Equinox

Confirmed Service Customer

8/24/2025

I love the new set up! My service advisor was amazing and he had my car washed for me!

8/25/2025

David, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing. We hope to see you soon!

Business Response

JACKSON, MI

Jan M|2019 Chevrolet Colorado

Confirmed Service Customer

8/28/2025

Staff are always friendly and courteous.

8/28/2025

Hi! Thank you for your kind comments about our team here at Feldman Chevrolet of Lansing! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, and have an awesome day!

Business Response

PARMA, MI

James P|2010 Chevrolet Impala

Confirmed Service Customer

8/28/2025

Aaron Young kept me updated on added needs to my car that were needed and made extra trip to make sure i got it on time to go to work , thanks Aaron!

8/28/2025

We want all our clients to have a comfortable and stress-free experience with us! Thank you for highlighting our team member Aaron, who helped make your service go smoothly! If you have any further questions, please give us a call. Thanks again, and have a great day!

Business Response

LANSING, MI

Susan F|2015 GMC 1500 Sierra

Confirmed Service Customer

8/29/2025

East appt- discuss what may be needed and did a few extras at oil change

9/1/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing and we hope to see you again soon!

Lorri M|2024 Chevrolet Traverse

Confirmed Service Customer

8/30/2025

Mark in service is awesome and Alex the girl Driver is so quick friendly and Prompt She is a Keeper just Like mark

9/2/2025

Lorri, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LANSING, MI

Deb N|2024 Chevrolet Trax

Confirmed Service Customer

7/14/2025

Aaron was absolutely wonderful. The waiting room is an overstimulating nightmare. Between the TV, sales music, horribly bright environment and everyone constantly walking in front of you, it was miserable. Someone who drove my car put the seat back so I fell into my car again this time. I'm extremely tired of that happening. Why can't they put it back where it was, or even close to it? That would be safer for me.

7/19/2025

Deb, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to our General Manager, Joe Rodriguez, at 517-374-0900 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

LANSING, MI

Lynanne C|2025 Chevrolet Equinox

Confirmed Service Customer

7/14/2025

Good experience. Short wait in new building.

7/15/2025

We appreciate your positive review about your recent experience with us! We hope to see you soon!

Business Response

DEWITT, MI

Cathy B|2024 Chevrolet Equinox

Confirmed Service Customer

7/15/2025

Camron was great. Let me know how many free oil changes I had left and what scheduled maintenance was due. Loved the new building. Walking directly into the waiting room with water and coffee provided. As usual helpful, friendly staff.

7/15/2025

We want all our clients to have a comfortable and stress-free experience with us! Thank you for taking the time to highlight our team member Camron, who helped make your visit go smoothly! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

Business Response

IONIA, MI

Jeremy R|2022 Chevrolet Tahoe

Confirmed Service Customer

9/3/2025

I like that they said it would be an hour and it wasn't longer but actually shorter then an hour wait

9/3/2025

We're pleased to know we have been able to exceed your expectations and help you out! Please let us know if there is anything else we can do for you. Thank you for your positive response, and have an awesome day!

Business Response

LANSING, MI

Mark B|2018 Chevrolet Traverse

Confirmed Service Customer

9/3/2025

Camron has been very helpful in my key and windshield replacement claims. I’ve been frustrated with Feldman as a whole but he’s been great.

9/3/2025

Hi there, thank you for highlighting our team member Camron, who has helped you throughout your service experience! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you again, and have a wonderful day!

Business Response

JACKSON, MI

Karen D|2022 Chevrolet Equinox

Confirmed Service Customer

9/3/2025

My experience at Feldman Chevrolet was great!

9/3/2025

Hi! We're so glad to hear about your great experience here at Feldman Chevrolet of Lansing! Please don't hesitate to reach out to us if there's anything more we can do! Thank you, and have a fantastic day!

Jose M|2024 Chevrolet Silverado 1500

Confirmed Service Customer

9/3/2025

Excellent

9/3/2025

Wow, we're glad you had an excellent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have an awesome day!

Business Response

EAST LANSING, MI

Jeremy R|2023 Chevrolet Malibu

Confirmed Service Customer

8/1/2025

Great

8/1/2025

Hi! We're so glad to hear we could provide you with a great experience! Thank you for taking the time to leave us this response, and have a wonderful day!

Business Response

LANSING, MI

Kendra M|2023 Chevrolet Blazer

Confirmed Service Customer

8/25/2025

My service advisor was great

8/25/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Zachary G|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

8/26/2025

I was in a pretty good accident. Jeremy Pastore from Feldman was my third call after the accident. He answered the call and assured us everything would be ok. We came in the next day and he handled business. I was able to leave in not only a car, but the car of my dreams while feeling ok but everything related to the accident as well. Jeremy has my business for life. Give that man a raise and more time off! 500 Stars.

Jeremy Pastore

8/27/2025

Zachary, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

EAST LANSING, MI

Gordon R|2018 Chevrolet Malibu

Confirmed Service Customer

8/27/2025

Thank you for getting me back on the road in record time!

8/28/2025

Hi there, we're so glad to hear your service was done quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you for your review, and have an awesome day!

Business Response

EAST LANSING, MI

Kevin C|2025 Chevrolet Equinox EV

Confirmed Sales Customer

9/1/2025

It was great! Provided solutions and options that I have not thought about.

Mitchell Sparks

9/2/2025

Kevin, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Stephen M|2020 Chevrolet Equinox

Confirmed Service Customer

9/1/2025

Service was done in a timely manner and up to standards

9/2/2025

Stephen, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DEWITT, MI

Patricia G|2021 Chevrolet Equinox

Confirmed Service Customer

9/1/2025

Nina and

9/2/2025

Patricia, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Rita P|2018 Chevrolet Equinox

Confirmed Service Customer

9/8/2025

Service was on time and completed as promised. Comfortable wait area.

9/8/2025

We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing Feldman Chevrolet of Lansing and we hope to see you again.

Business Response

LANSING, MI

Randy H|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

9/8/2025

The work was performed in a timely manner.

9/8/2025

Randy, it is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!

Business Response

LANSING, MI

Jason G|2024 Chevrolet Blazer EV

Confirmed Service Customer

8/18/2025

Everything was addressed and handled in a professional manner.

8/19/2025

Jason, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Nicole T|2025 Chevrolet Trax

Confirmed Service Customer

8/18/2025

Nina was awesome , had me in and out both days!

8/19/2025

Nicole, your wonderful feedback and rating mean a lot to us. Thank you for choosing Feldman Chevrolet of Lansing and we hope to see you again.

Business Response

LANSING, MI

Michael W|2021 GMC 1500 Sierra

Confirmed Service Customer

8/18/2025

Excellent communication. I was notified and informed every step of the way.

8/19/2025

Michael, thank you so much for your positive comments about Feldman Chevrolet of Lansing! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

OKEMOS, MI

Cory F|2024 Chevrolet Colorado

Confirmed Service Customer

9/8/2025

Went great

9/8/2025

Cory, your satisfaction is our top priority. We hope to see you soon!

Business Response

DEWITT, MI

Amarea A|2024 Chevrolet Trax

Confirmed Service Customer

9/8/2025

Fast and went good, good revive

EAST LANSING, MI

Diane H|2024 Chevrolet Equinox

Confirmed Service Customer

9/8/2025

Love the new waiting area. Have used this dealership for 40 years!

LAINGSBURG, MI

Charlene V|2013 Chevrolet Malibu

Confirmed Service Customer

9/8/2025

It costs a lot more money than previous times. Also I was surprised that they no longer take checks and that they were charging a fee for credit card.

9/8/2025

Charlene, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our General Manager, Joe Rodriguez, at 517-374-0900.

Business Response

EAST LANSING, MI

Jessica H|2025 Chevrolet Equinox EV

Confirmed Service Customer

9/8/2025

Thank you

9/8/2025

Hi there, thank you for taking the time to leave us a response! Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

Lansing, MI

Francisco R|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

9/8/2025

In and out service, great customer service also.

9/8/2025

Hello! We're happy to hear we could provide you with a great service experience! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have an awesome day!

Business Response

LANSING, MI

Kevin S|2016 Chevrolet Malibu Limited

Confirmed Service Customer

9/10/2025

Was excellent 👌

9/11/2025

Kevin, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

LANSING, MI

Joseph C|2025 Chevrolet Equinox EV

Confirmed Sales Customer

8/31/2025

I was impressed with how the sales team seemed to work together to go out of their way to find exactly what I wanted and at the price I wanted to pay. I felt that they all wanted and appreciated my business. This was especially true of Barry D. as he was the salesperson who handled my purchase experiernce. He exhibited excellent customer service, which is rare these days. Kudos to him and the rest of the Feldman team!

Barry Dickson

9/2/2025

Joseph, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Tracy H|2021 Chevrolet Blazer

Confirmed Service Customer

9/3/2025

I love Feldman Service employees! I feel like they treat me like family and I trust them with recommendations for my car. They keep me on the road as a busy business owner that drives A LOT.

9/3/2025

Wow, it's experiences like yours that really keep us motivated! Thanks so much for your wonderful response about our team here at Feldman Chevrolet of Lansing! If you ever need anything else from us, please feel free to give us a call or stop by. Thanks again, and have an awesome day!

Business Response

GRAND LEDGE, MI

Guy H|2024 Chevrolet Silverado 1500

Confirmed Service Customer

9/3/2025

They took my car in for an oil change and tire rotation. It was completed while I waited in under an hour. Facility and waiting room was fresh and clean. Service advisor was friendly and efficient. I'll be back for my next service.

9/3/2025

Hi there, it's awesome to hear that your service was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we're more than happy to help! Thank you for your review, and have a wonderful day!

Business Response

SAINT JOHNS, MI

Kimberly S|2022 Chevrolet Traverse

Confirmed Service Customer

9/3/2025

Excellent service

9/3/2025

Hello! We're so glad we could provide you with an excellent service experience! If you have any further need, please give us a call. We're always happy to help! Thank you, and have an awesome day!

Business Response

GRAND LEDGE, MI

Dorsey L|2023 Chevrolet Traverse

Confirmed Service Customer

9/10/2025

Friendly service

9/10/2025

Hi there, we're glad to hear we could provide you with a positive service experience! Please let us know if there is anything else we can do for you; we're more than happy to help! Thank you, and have a great day!

Business Response

LESLIE, MI

Mark C|2026 Chevrolet Trailblazer

Confirmed Sales Customer

9/11/2025

The experience was great. Quick and easy process. I will definitely work with Mitch again when my lease is coming to an end for my next vehicle.

Mitchell Sparks

9/11/2025

Hello! We're so glad to hear your service was completed quickly and to your satisfaction! Thank you for highlighting our team member Mitch, who helped make your experience a positive one! We're always more than happy to assist you if anything else comes up. Take care!

Business Response

LANSING, MI

Alison H|2022 Chevrolet Trailblazer

Confirmed Service Customer

9/11/2025

No complaints

9/11/2025

Hello! We're happy to hear we could provide you with a positive experience! Thanks for taking the time to leave us this response, and have a great day!

Business Response

LANSING, MI

Mitchell G|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

8/10/2025

Great experience, Aaron did a great job of communicating.

8/12/2025

Hello, we're happy to hear about your great experience! Thank you for highlighting our team member Aaron, who was able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, and have an awesome day!

Business Response

EAST LANSING, MI

Rosemary A|2015 Chevrolet Trax

Confirmed Service Customer

8/13/2025

My Service Technician Mark and my driver were courteous, friendly and took time with any questions I had.

8/13/2025

Hi there, we're happy to hear we could help! Thank you for highlighting our team member Mark, who helped make your experience go smoothly! Please don't hesitate to reach out to us if there's anything more we can do! Thanks again, and have a great day!

Business Response

HASLETT, MI

Heather L|2024 Chevrolet Suburban 1500

Confirmed Service Customer

9/8/2025

Service and Mark were helpful. Please done leave all windows if a vehicle open while it waits for parts in shop. Whole Suburban smelt like shop/grease/oil for 3 days.

9/8/2025

Hello! Thank you for highlighting our team member Mark, who helped make your experience go smoothly! We are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, and have a great day!

Business Response

EAST LANSING, MI

Kelly M|2025 Chevrolet Colorado

Confirmed Service Customer

9/8/2025

It’s been great. They get me right in and address my needs.

9/8/2025

We're happy to hear that your service was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything else. Have a great day!

Business Response

HASLETT, MI

Jordan W|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

9/8/2025

The whole team was great to work with

9/8/2025

Hello, we strive for 100% satisfaction, so it's great to see you had such a positive experience with our team here at Feldman Chevrolet of Lansing! Please don't hesitate to reach out to us if there's anything more we can do! Thank you, and have a wonderful day!

Business Response

LAINGSBURG, MI

Gavrielle R|2025 GMC Terrain

Confirmed Service Customer

9/8/2025

Camron was great, he was quick and communicative

9/9/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Samuel D|2024 Chevrolet Traverse

Confirmed Service Customer

9/10/2025

Good

9/10/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MASON, MI

Wyatt G|2023 Chevrolet Suburban 1500

Confirmed Service Customer

9/12/2025

Cam was great! He went above and beyond to make sure we were taken care of and happy!

9/15/2025

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

SAINT JOHNS, MI

Brooke G|2022 Chevrolet Traverse

Confirmed Service Customer

8/27/2025

I did not get my lug nuts back. I was given silver lug nuts when I had black. I do not have a lid nut key. I bought my car in April 2025 from Feldman and was told all the correct equipment was in my car if I needed to replace a tire for example. An oil filter ring was also left under my hood; my hood was shut with the oil filter ring in my hood which did not allow my hood to shut completely, this left a 3 inch gap on the passenger side of my hood. My hood could have flew open while driving and caused an accident or it could have simply caused damage ti my

8/27/2025

Brooke Garrison, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. If you are willing to give us another chance, please reach out to us at (517) 374-0900 to speak to our manager directly.

Business Response

EATON RAPIDS, MI

Michele M|2026 Chevrolet Trailblazer

Confirmed Sales Customer

8/27/2025

Nina was very kind and full of information when I asked about certain things… Really appreciated her kindness and knowledge

KENT BOOTHE

8/27/2025

We're so glad to hear you found our staff was so knowledgeable and helpful! Thank you for highlighting Nina, who helped make your experience such a positive one! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, and have a great day!

Business Response

DEWITT, MI

Julie C|2023 Chevrolet Equinox

Confirmed Service Customer

9/13/2025

Scheduled quick and easy, very professional service in a timely manner.

9/15/2025

Julie, we're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DANSVILLE, MI

Rosella B|2018 Chevrolet Tahoe

Confirmed Service Customer

9/13/2025

First time in the new building for my oil change very comfortable but couldn't find the popcorn lololo maybe find another place closer.

9/15/2025

Rosella, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LANSING, MI

Michael C|2020 Chevrolet Equinox

Confirmed Service Customer

9/13/2025

Well served

9/15/2025

Michael, we are very happy to have provided you with such a positive experience! Thank you for choosing Feldman Chevrolet of Lansing and we hope to see you again.

Business Response

EAST LANSING, MI

Sandra W|2020 Chevrolet Traverse

Confirmed Service Customer

9/15/2025

Cameron listened & very efficient

9/16/2025

Sandra, thank you for your kind review; we are happy to pass along your comments to Cameron here at Feldman Chevrolet of Lansing! We hope to see you soon!

Business Response

SAINT JOHNS, MI

Kenneth F|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

9/15/2025

Service writer went above and beyond to repair my truck.

9/16/2025

Kenneth, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAINT JOHNS, MI

Florence A|2021 Chevrolet Equinox

Confirmed Service Customer

9/9/2025

Friendly staff. Update to the waiting area was nice.

9/10/2025

Florence, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MASON, MI

Schawn E|2024 Chevrolet Trax

Confirmed Service Customer

9/9/2025

Had an oil change and tier rotation. everyting went great. They even washed my car for me without asking them to.

9/10/2025

Schawn, we want all our clients to have a comfortable and stress-free experience with us! We hope to be of service to you again in the future. Best wishes, Feldman Chevrolet of Lansing

Business Response

springport, MI

Tyler S|2016 Chevrolet Cruze

Confirmed Service Customer

9/10/2025

Cam in service is great

9/10/2025

Hello! Thank you for highlighting our team member Cam, who helped make your experience a great one! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, and have an awesome day!

Charlotte S|2019 Chevrolet Equinox

Confirmed Service Customer

9/14/2025

Mark Callahan was very nice and personable. He kept me updated about the progress on the service of my Equinox, and made sure to apply my GM rewards to the bill. I had a very positive experience.

9/16/2025

Charlotte, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing - Service. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

EAST LANSING, MI

Danielle F|2025 Chevrolet Suburban 1500

Confirmed Service Customer

9/15/2025

Good

9/16/2025

Danielle, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

LESLIE, MI

Regan J|2019 Chevrolet Equinox

Confirmed Service Customer

9/15/2025

Good service

9/16/2025

Regan, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

EAST LANSING, MI

Marco G|2023 Chevrolet Trailblazer

Confirmed Service Customer

9/15/2025

Nina was great

9/16/2025

Marco, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing - Service! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Mark D|2017 Chevrolet Traverse

Confirmed Service Customer

9/15/2025

Caught some unknown issues. Service was prompt and thorough.

9/16/2025

Mark, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

EAST LANSING, MI

Brian B|2024 Chevrolet Equinox

Confirmed Service Customer

9/18/2025

Love the new Service/sales Center. Easier in & out

9/19/2025

We want all our clients to have a comfortable and stress-free experience with us! Thank you for taking the time to leave us this feedback! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, and have a great day!

Business Response

LANSING, MI

Nicole W|2014 Chevrolet Cruze

Confirmed Service Customer

9/12/2025

Purchased my vehicle 2 years ago and ran into transmission issues this year. They were quick to get my vehicle in and replaced in a timely manner

9/15/2025

We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

Business Response

JACKSON, MI

Cindy T|2026 Chevrolet Traverse

Confirmed Sales Customer

9/12/2025

Mitch was amazing, he did a great job getting us a good rate and payment, and we absolutely love our new car!

Mitchell Sparks

9/15/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LANSING, MI

Robyn S|2016 Chevrolet Equinox

Confirmed Service Customer

9/14/2025

Not happy at all about Diagnostics of my car. Left to get a second opinion.

9/16/2025

Robyn, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our General Manager, Joe Rodriguez, at 517-374-0900 so we can make your experience a positive one.

Business Response

MASON, MI

Ryan N|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

9/15/2025

They got me a great deal!

Jeremy Pastore

9/16/2025

Ryan, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!

Business Response

ST JOHNS, MI

Vignesh J|2025 Chevrolet Equinox EV

Confirmed Service Customer

9/17/2025

Excellent

9/17/2025

Vignesh, your satisfaction is our top priority. We hope you have a great day!

Business Response

EAST LANSING, MI

Constance H|2019 Chevrolet Equinox

Confirmed Service Customer

9/17/2025

Very knowledgeable and polite staff. I was helped by Nina and I would recommend her to anyone.

9/17/2025

We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!

Business Response

LANSING, MI

Paige K|2018 Chevrolet Trax

Confirmed Service Customer

9/19/2025

I had a great experience when my car needed work done. I took advantage of the courtesy shuttle and everyone was very kind and accommodating!

9/19/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing! It's great to hear we could provide you with a positive experience! If you have any further needs, please don't hesitate to reach out! Thanks again, and have a great day!

Business Response

LANSING, MI

Joseph C|2025 Chevrolet Equinox

Confirmed Service Customer

9/19/2025

I have bought or leased almost all of my cars at Feldman's (formerly Bud Kouts) since 1969. I have always been very satisfied with their sales and service people. Very friendly, professional and knowledgeable.

9/19/2025

Wow, it's experiences like yours that really keep us motivated! Your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you, and have a fantastic day!

Business Response

EAST LANSING, MI

Steven S|2025 Chevrolet Traverse

Confirmed Service Customer

9/3/2025

We brought our 2025 Chevy Traverse in for some body work. The ladies were awesome with communication and tech did an excellent job. Fast turn around 10/10 would recommended! Thank you.

9/3/2025

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you for taking the time to let us know how we did! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for sharing your positive experience. Have a great day!

Business Response

CHARLOTTE, MI

Susan V|2017 Chevrolet Malibu

Confirmed Service Customer

9/3/2025

They did a very good job working on my car, and the transportation bringing me home and bringing me back to pick up my car was excellent very nice people

9/3/2025

We want all our clients to have a comfortable and stress-free time with us! We're so glad to hear about your positive service experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a wonderful day!

Business Response

LANSING, MI

Perla D|2021 Chevrolet Equinox

Confirmed Service Customer

9/7/2025

Happy with service .

9/8/2025

Perla, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

LANSING, MI

Thomas O|2025 Chevrolet Equinox EV

Confirmed Service Customer

9/7/2025

Service was great as usual at Feldman.

LANSING, MI

Robbin P|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

9/15/2025

Fast service

9/16/2025

Robbin, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HASLETT, MI

Vijay R|2022 Chevrolet Traverse

Confirmed Service Customer

9/15/2025

Excellent sevice

9/16/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

HASLETT, MI

John J|2023 Chevrolet Traverse

Confirmed Service Customer

9/15/2025

Excellent

9/16/2025

John, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LANSING, MI

Leigh M|2024 Chevrolet Equinox EV

Confirmed Service Customer

9/16/2025

Def

9/16/2025

Hi, thank you so much for your high rating! Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

GRAND LEDGE, MI

Tiayanna R|2018 Chevrolet Equinox

Confirmed Service Customer

9/21/2025

Nina was really polite and answered all my questions I had about my oil change gave me information and recommendations for my vehicle. Thanks for the service

9/22/2025

Tiayanna, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing - Service! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Cheryl M|2025 Chevrolet Trax

Confirmed Sales Customer

9/11/2025

After a brief conversation with the General Manger and being introduced to Kirk Boothe, I started with a oil change and left with a new vehicle. Lol 😆

KENT BOOTHE

9/11/2025

Hi there, congratulations on your new vehicle! It's awesome to hear about your positive experience with our team member Kirk, who helped make your visit go smoothly! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you for your review, and have a wonderful day!

Business Response

LANSING, MI

Richard L|2026 Chevrolet Traverse

Confirmed Sales Customer

9/12/2025

We had a great experience with the Jake at feldman

Jacob Lederman

9/15/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

HERSEY, MI

Jocelyn C|2019 Chevrolet Equinox

Confirmed Service Customer

9/15/2025

Very quick and easy

9/16/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HASLETT, MI

Bryan L|2025 Chevrolet Tahoe

Confirmed Sales Customer

9/17/2025

I believe the gentleman's name is Joe at the Lansing Michigan branch.....he took care of me beyond measures, what a guy he's the head guy there and he took time to show me and my wife how this dealership treats customers with great satisfaction and was very curious to our needs, and for that we will always be a valued customer's there it's almost like you're the only one there.....that's the way he treats you, welove the way he runs this dealership. We kindly thank you, Manager Joe for giving us that great customer service and satisfaction. I will leave this in closing, he's the type of manager that should be noticed for his position, either with a raise or a promotion.....he's just that good.....I don't know what you pay him, but I do know it's not enough....a rare gem is hard to find and he's beyond a gem in our opinion....we will always buy our vehicles from the Lansing branch.....thank you!!

Samuel Moreno

9/17/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! If you have any further questions, please give us a call. We're always happy to help!

Business Response

OKEMOS, MI

Lauren G|2013 Buick Regal

Confirmed Service Customer

9/19/2025

The service was good. Our car was ready earlier than expected.

9/19/2025

It's great to hear everything was done quickly and to your satisfaction! Thank you for letting our team know how we did! If you have any further questions, please give us a call. Thanks again, and have an awesome day!

Business Response

EAST LANSING, MI

Monica S|2014 Chevrolet Traverse

Confirmed Service Customer

9/23/2025

As always the Feldman team done a fantastic job of servicing our vehicle.

9/23/2025

Hi there, we strive for 100% satisfaction, so it's great to hear you had such a positive experience at Feldman Chevrolet of Lansing! If you're ever in need of more help, please let us know! Thank you, and have an awesome day!

Business Response

OWOSSO, MI

Nancy T|2023 Chevrolet Equinox

Confirmed Service Customer

8/27/2025

Love the new showroom and service was great. Nina did a great job.

8/27/2025

Hi there! We're so happy we were able to help you out! Thank you for highlighting our team member Nina, who made your visit go smoothly! Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

MICHIGAN CENTER, MI

Nicole T|2025 Chevrolet Trax

Confirmed Service Customer

9/18/2025

Nina is always great she had me in and out within 45 minutes

9/18/2025

Hi there, we're happy to hear we could provide you with a quick service experience! Thank you for highlighting our team member Nina, who helped make your visit go smoothly! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, and have a great day!

Business Response

LANSING, MI

Joshua D|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

9/18/2025

This is my 3rd purchase with Feldman of Lansing. They do an amazing job each time. I’m pretty picky when it comes to my cars, and Josh did a great job reaching across different dealerships to find one for me, however I ended up going with my 2nd choice of one that was already on their lot.

Joshua Bendall

9/18/2025

Hi there, congratulations on your new vehicle! We set high expectations for ourselves so it’s gratifying to hear you've had a great experience with us! Thank you for highlighting our team member Josh, who helped make your purchase go smoothly! If you have any further questions, please give us a call. We're always happy to help! Thanks again, and have a wonderful day!

Business Response

LANSING, MI

Pandra C|2020 Chevrolet Malibu

Confirmed Service Customer

9/21/2025

Always quick and quality service! Cameron is a great asset to your service department. He always takes good care of me and my car!

9/22/2025

We're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing - Service. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GRAND LEDGE, MI

Johnny M|2025 Chevrolet Silverado 1500

Confirmed Service Customer

9/21/2025

Great service!

9/22/2025

Johnny, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

Business Response

DIMONDALE, MI

Scott H|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

9/24/2025

It was a great experience- start to finish Aaron was very helpful

9/24/2025

Scott, Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

LANSING, MI

Dan L|2025 GMC Sierra 1500

Confirmed Service Customer

9/24/2025

excellent service in a timely manner! Service writer was great

9/24/2025

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

LANISNG, MI

Carrie B|2025 Chevrolet Trax

Confirmed Sales Customer

9/26/2025

Jeremy was incredibly helpful! He made the process super easy and we were able to pick up our lease right away!

Jeremy Pastore

9/29/2025

Carrie, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

LANSING, MI

Keith A|2025 Chevrolet Tahoe

Confirmed Service Customer

9/11/2025

Went very smooth, great friendly environment and really appreciate the car wash

9/11/2025

Keith, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Dustin J|2022 Chevrolet Trailblazer

Confirmed Service Customer

9/18/2025

Experience was fast and hassle free and got my car back in a reasonable time.

9/18/2025

Hello! It's great to hear your service was completed quickly and to your satisfaction! Thank you for taking the time to leave us this response, and have an awesome day!

Business Response

LANSING, MI

Ricardo R|2019 Chevrolet Traverse

Confirmed Service Customer

9/25/2025

Quick and easy. Service rep was easy to work with.

9/27/2025

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Edward S|2024 Chevrolet Tahoe

Confirmed Service Customer

9/26/2025

N\A

9/29/2025

Edward, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Manager, Joe Rodriguez, at 517-374-0900 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!

Business Response

LANSING, MI

Marylou E|2014 GMC Acadia

Confirmed Service Customer

9/26/2025

I've always been impressed with both sales and service at Feldman's. Professional, customer-oriented, reliable and helpful are a few of the descriptive words that come to mind. Keep up the good work!

9/29/2025

Marylou, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

EAGLE, MI

Justice C|2022 Buick Envision

Confirmed Service Customer

9/26/2025

Camron Spice, the Assistant Service Manager, communicated with me effectively and always in a timely manner. He kept me informed and did his best to make sure I was provided the best service. He was great to work with.

9/29/2025

We're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing - Service. Thank you again for choosing Feldman Chevrolet of Lansing - Service and we hope to see you again.

Business Response

LANSING, MI

John P|2024 Chevrolet Traverse

Confirmed Service Customer

9/29/2025

Carmen ALWAYS does a great job. He's a wonderful ambassador for Feldman Chevrolet.

9/29/2025

It's experiences like yours that really keep us motivated! Thanks so much for your awesome comments about our team member Camron, who's helped make your time with us so positive! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, and have a great day!

Business Response

GRAND LEDGE, MI

Gaspare C|2025 Chevrolet Corvette

Confirmed Service Customer

9/29/2025

Cost too high for an oil change couldn't complete recall update which will require me the loss of another half day

9/29/2025

Hi there, we regret to hear that your recent experience was anything less than exceptional. Here at Feldman Chevrolet of Lansing, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (517) 374-0900 to discuss ways we can better serve you in the future. Thank you, we look forward to hearing from you.

Business Response

GRAND RAPIDS, MI

Mohammed S|2025 Chevrolet Blazer EV

Confirmed Sales Customer

9/18/2025

It was pleasant. No hassle. Very smooth transa

Orlando Medina

9/19/2025

Hello! It's great to hear about your positive experience here at Feldman Chevrolet of Lansing! If you're ever in need of more help, please let us know! Thank you, and have an awesome day!

Business Response

LANSING, MI

Candice J|2025 Chevrolet Blazer

Confirmed Sales Customer

9/19/2025

Mitch (sales person) was very well mannered and knowledgeable as well as helpful. The only criticism I have is the length of time i was there waiting to speak with financing. Once talking with with Chris it went pretty quick.

Mitchell Sparks

9/19/2025

Hi there, thank you for highlighting our team member Chris, who helped make your visit move smoothly! If you have any further questions, please don't hesitate to reach out! Thank you again, and have a wonderful day!

Business Response

LANSING, MI

Manuel M|2025 Chevrolet Equinox

Confirmed Service Customer

9/23/2025

n/a

9/24/2025

Manuel, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

Business Response

LANSING, MI

Margaret S|2018 Chevrolet Trax

Confirmed Service Customer

9/24/2025

It's always a good experience. Very professional. Very prompt. Always recommend it

9/24/2025

Margaret, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LANSING, MI

Patricia S|2012 Chevrolet Malibu

Confirmed Service Customer

9/24/2025

Got everything done at one time,.

9/24/2025

Hi there, we're glad to hear we could help you out! If you have any further needs, please don't hesitate to reach out! Thank you, and have a great day!

Business Response

LANSING, MI

Judith K|2019 Chevrolet Equinox

Confirmed Service Customer

9/26/2025

Very fast, friendly service.

9/29/2025

Judith, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

EAST LANSING, MI

Cynthia N|2026 Chevrolet Equinox

Confirmed Sales Customer

9/26/2025

Mitch Sparks & Chris (finance mgr) made the whole trade in & new purchase process seemless.

Mitchell Sparks

9/29/2025

Cynthia, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!

Business Response

JACKSON, MI

Pamela M|2025 Chevrolet Blazer

Confirmed Service Customer

10/1/2025

Easy to schedule the appointment at my convenience, Cameron is always friendly and professional.

10/1/2025

We want all our clients to have a comfortable and stress-free experience with us! Thanks for highlighting our team member Camron, who helped make your visit go smoothly! Please don't hesitate to reach out if there's anything additional we can do for you. Have an awesome day!

Business Response

EAST LANSING, MI

Bonnie S|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

10/1/2025

The person that did the oil change never put a new sticker on the windshield and never reset my oil change thing on the dash. My service person CAM did his job .

10/1/2025

Hi, thank you for your kind review; we are happy to pass along your comments to the staff here at Feldman Chevrolet of Lansing! We appreciate you highlighting our team member Cam, who helped make your experience a positive one! Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

CHARLOTTE, MI

John J|2023 Chevrolet Traverse

Confirmed Service Customer

8/21/2025

Great job

8/22/2025

Hi there, thank you for taking the time to let us know how we did! If you have any further needs, please don't hesitate to reach out! Have an awesome day!

Business Response

LANSING, MI

Jan L|2026 Chevrolet Equinox

Confirmed Sales Customer

8/21/2025

My salesman, Josh Bendall did an outstanding job from start to finish on helping me find the perfect vehicle. It was a pleasure to business with Feldman.

Joshua Bendall

8/22/2025

Hello! Congratulations on your new vehicle! Thank you for highlighting our team member Josh who helped provide you with such an awesome experience! If you're ever in need of more help, please let us know! We sincerely value your business and hope you have a wonderful day!

Business Response

MANISTEE, MI

Gezelle O|2025 Chevrolet Traverse

Confirmed Service Customer

9/23/2025

Appreciated the courtesy of all the staff I interacted with.

9/23/2025

We want all our clients to have a comfortable and stress-free experience with us! Thank you for highlighting our staff, who helped make your visit go smoothly! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, and have a wonderful day!

Business Response

Lansing, MI

Rikki R|2019 Chevrolet Blazer

Confirmed Service Customer

9/23/2025

Excellent service every time

9/23/2025

Hi there, it's awesome to hear we could provide you with an excellent service experience! If you have any further questions, please don't hesitate to reach out! Thank you, and have a great day!

Business Response

LANSING, MI

Mariah S|2024 Chevrolet Equinox

Confirmed Service Customer

9/25/2025

I don't feel the service advisor was upfront and honest regarding the cost and need of the services I received. I feel the team took advantage and pushed for services that were not needed. I definitely overpaid for what was done. For that reason I would rate under a 10/10

9/28/2025

Mariah, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our General Manager, Joe Rodriguez, at 517-374-0900 so we can make your experience a positive one.

Business Response

LANSING, MI

Robert J|2024 Chevrolet Traverse

Confirmed Service Customer

10/3/2025

Oil change done faster than promi

10/6/2025

Robert, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DIAMONDAL, MI

Allison K|2013 Chevrolet Impala

Confirmed Service Customer

10/4/2025

I took my car in for service and it was done in early in the afternoon.

10/6/2025

Allison, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

John B|2014 Chevrolet Equinox

Confirmed Service Customer

10/4/2025

Mark was very good to work with, But once agai, vehicle brought in, diagnosed, agreed to repairs at over a grand only to be told that wasnt the issue and other parts needed to be replaced to the tune of over 4k. I already had over a grand into it. No other choice but to go through with the added repairs. The lending service you all work with/suggest is predadorty at best, if not illegal....now I have a car pymnt of $315 with a repair bill of an additional $330/mo. Add this to a motor replacement a year ago and I am telling you this vehicle has been a straight up lemon. But like I said, at least the guy I dealt with seemed empathetic and did the work in a quick fashion. So there is that.

10/6/2025

John, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please contact our General Manager, Joe Rodriguez at 517-374-0900 so we can discuss your experience further. We look forward to hearing from you.

Gerard R|2025 Chevrolet Trax

Confirmed Service Customer

9/29/2025

This is the second time she has brought her car in the have the screen fixed and as of now it isn’t working again. Now she has to take it in again for the same problem a third time.

9/30/2025

Gerard Rinaldi, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the chance to discuss your situation to try and regain your confidence back in our dealership. Please contact us at (517) 374-0900 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Business Response

WARREN, MI

Torrell S|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

9/29/2025

My salesman was Alaina she was amazing!!!

Alaina Solitro

9/30/2025

Hello! Congratulations on your new vehicle! Thanks so much for your awesome response about our team member Alaina, who helped make your experience such a positive one! If you have any further needs, please don't hesitate to reach out! Thanks again, and have a great day!

Business Response

MICHIGAN CENTER, MI

Anne S|2025 Chevrolet Trax

Confirmed Sales Customer

9/30/2025

Jake was great to work with. He listened, understood what I needed in a car and for my budget, and matched me with good options. I am very happy with my decisions!

Jacob Lederman

9/30/2025

Thank you for choosing Feldman Chevrolet of Lansing as your choice for your automotive needs! We're so glad to hear we could provide you with this positive experience! Thank you for highlighting our team member Jake, who helped make your visit go smoothly! We're always more than happy to assist you if anything else comes up. Take care!

Business Response

EAST LANSING, MI

Thomas A|2026 Chevrolet Colorado

Confirmed Sales Customer

9/30/2025

Our salesman was Jake Lederman. He was responsive and easy to work with.

Jacob Lederman

9/30/2025

Hello, congratulations on your new vehicle! Thank you for your kind comments about our team member Jake, who helped make your experience a positive one! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CEDARVILLE, MI

Arreon E|2025 Chevrolet Trax

Confirmed Sales Customer

9/30/2025

I walked in not 100% sure I was going to be leaving with a vehicle from there but the fact that I did says it all.

Jacob Lederman

9/30/2025

Hi there, congratulations on your new vehicle! Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing! We're glad to hear we delivered such a positive experience. If there's anything further we can do for you, we're happy to help! Thanks again, and have a great day!

Business Response

LANSING, MI

Michael H|2022 Chevrolet Trax

Confirmed Service Customer

10/1/2025

It went great

10/1/2025

Hi! We're so glad to hear we could provide you with a great experience! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have an awesome day!

Business Response

EAGLE, MI

Sherrell R|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

10/1/2025

Jake Lederman is a very friendly salesman. Answered all questions with knowledge and when he didn’t know the answers he went to his fellow employees to get the correct ones.

Jacob Lederman

10/1/2025

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you for highlighting Jake, who made your experience such a positive one! If you have any further questions, please don't hesitate to reach out! Thanks again, and have a great day!

Business Response

OWOSSO, MI

Terry M|2019 Chevrolet Equinox

Confirmed Service Customer

9/19/2025

The service person was Helpful and informative. They took the time to help me with accessing my GM rewards.

9/19/2025

We're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you for your review, and have an awesome day!

Business Response

ANN ARBOR, MI

John W|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

10/7/2025

Very fast and efficient.

10/7/2025

Hello! It's great to hear your service was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Thank you, and have a wonderful day!

Business Response

LANSING, MI

Wyatt R|2018 Chevrolet Tahoe

Confirmed Service Customer

10/9/2025

Stealership.** It’s the same problem I have been referring to for over a year now. I was lied to about the status of my vehicle. Feldman said it was up to date when I bought it. It was actually 100,000 miles overdue for $1000 of services.

10/11/2025

Wyatt, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to our General Manager, Joe Rodriguez, at 517-374-0900 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

LANSING, MI

Phillip T|2024 Chevrolet Equinox

Confirmed Service Customer

10/10/2025

on time, , efficient and very satisfied customer

10/10/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thank you for taking the time to let us know how we did! We are always more than happy to assist you if anything else comes up. Thanks again, and have a great day!

Peggy M|2018 Chevrolet Equinox

Confirmed Service Customer

10/10/2025

The procedure was just as long as he saud it would be. And upon completion , he went to the lot to get my car and returned it directly to me. Everyone was so polite and asking if I needed anything!

10/10/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further needs, please give us a call. We're always happy to help! Thanks again, and have a fantastic day!

Business Response

LANSING, MI

Victor C|2019 Chevrolet Equinox

Confirmed Service Customer

10/13/2025

I had a great experience at Feldman in Lansing, MI. My car needed repair and it came up suddenly. I was able to make an appointment for 8:30am the next day and Aaron, the Customer service agent took real good care of me when I got there. He came back and kept in informed and when the car was ready ahead of schedule. Aaron was really professional and informative when explaining what needed to be done with my 2019 Equinox car. I bought it at Feldman Jan. 15, 2022. The waiting room was very comfortable and I had coffee, water and popcorn. Made the experience stress free!

10/13/2025

It's fantastic to hear you had a comfortable and stress-free experience! Thank you for highlighting our team member Aaron, who helped make your visit a great one! Please don't hesitate to reach out to us if there's anything more we can do! Thank you again for your wonderful response, we hope you have a great day!

Business Response

LANSING, MI

Marguerita T|2025 Chevrolet Equinox

Confirmed Service Customer

9/19/2025

In for an oil change. I also needed help with some setting for window locks and door locks. I hate not having a manual. I think my person who help me with this was named Nina I’m good for now, still trying to learn all the suv has

9/22/2025

Marguerita, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

GRAND LEDGE, MI

Eric G|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

9/19/2025

Jeremy Pastore was amazing. He made the process extremely smooth and was very knowledgeable about the truck even before it was on the lot to sell.

Jeremy Pastore

9/22/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LANSING, MI

Ronald H|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

10/8/2025

Friendly service team. I always leave there feeking like they took good care of me.

10/8/2025

Hi there! We're so happy we were able to help you out! Thank you for taking the time to highlight our staff who made your experience go smoothly! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

Business Response

CHARLOTTE, MI

Joseph B|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

10/10/2025

very fast

10/10/2025

We're glad everything was completed quickly and to your satisfaction! Thank you for taking the time to leave us this response, and have an awesome day!

Business Response

LANSING, MI

Sean W|2024 Chevrolet Silverado 1500

Confirmed Service Customer

10/13/2025

All services were great except for filling my washer fluid and adjusting my tire pressure after the oil change

10/13/2025

Hi there, thank you for your kind review; we're happy to pass along your comments to the staff here at Feldman Chevrolet of Lansing! If you have any further needs, please give us a call. We're always happy to help! Thanks again, and have a great day!

Business Response

DEWITT, MI

Pam Y|2025 Chevrolet Equinox

Confirmed Service Customer

10/13/2025

My back up camera was fixed, but then today it went out again. It has come back on, but for how long??? The sensor on a front tire was acting up and would give me the message of low air, then it would stop, then it would come on again. All the time registering 32-34. I tell the guy that checked me in and he said it should be at 41. Ok, why when I got an oil change and tire rotation on 8/18/25 they didn't set the tires at 41. The three that weren't registering that they needed air were all showing 34. Frustrating.

10/13/2025

Pam Young, we regret to hear that your experience with us has not been a more positive one. We'd like the opportunity to discuss this with you. Please reach out to us at (517) 374-0900 at your earliest convenience to discuss how we can turn your experience into a positive one. Thank you, and we look forward to hearing from you!

Business Response

LANSING, MI

Cynthia M|2024 Chevrolet Equinox

Confirmed Service Customer

10/13/2025

For me, my service agent Camron Spiece is the cornerstone of the service department at Feldman with his knowledge, professionalism and friendly, caring approach to his customers. I always feel very fortunate to have him servicing my car and making sure that it is in tip top shape. On my recent experience at Feldman he looked up my GM rewards points and used the certificates I brought in to help me out with expenses which I appreciate very much. He always tells me what my car needs at each appointment as well as what it doesn't need at that point, which again is very appreciated by me. I always feel that Camron has my best interests at heart as well as those of my car and I trust him. My car always returns to me in good working order and washed. I've always said I don't want anyone touching my car other than Camron and that still rings true today. I know I can always count on him to give me his personal best and that means everything to me. I always have a great experience in the service department and that is all due to Camron ! Thank you Camron for all that you do and for all that you are. You represent Feldman so well and I feel so lucky that my car has your personal attention. Thanks too, for getting me in so quickly everytime I contact you for service. That is appreciated as well! You are the BEST!

10/13/2025

Wow! It's responses like yours that truly keep us motivated! Our team strives to deliver an excellent experience, and are glad you've found this to be the case! Thank you so much for your wonderful response about our team member Camron, who has helped you out during your time with us! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you again, and have an awesome day!

Business Response

LANSING, MI

Madeline M|2023 Chevrolet Equinox

Confirmed Service Customer

10/4/2025

Everyone was respectful and friendly.

10/6/2025

Madeline, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

LANSING, MI

Mike A|2015 GMC Yukon

Confirmed Service Customer

10/6/2025

Great service as always

10/6/2025

Hello! We're so glad to hear we could provide you with a great service experience! If you ever need anything else from us, please feel free to give us a call or stop by. Thank you, and have an awesome day!

Business Response

ITHACA, MI

William B|2024 Chevrolet Tahoe

Confirmed Service Customer

10/6/2025

Service writer was great and appreciate being able to get in last minute.

10/6/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

LANSING, MI

Joseph W|2020 Chevrolet Suburban

Confirmed Service Customer

10/8/2025

Staff was knowledgable and efficient.

10/8/2025

We're happy to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please don't hesitate to reach out! Thank you for your response, and have a wonderful day!

Business Response

EAST LANSING, MI

Ronald P|2023 Chevrolet Tahoe

Confirmed Service Customer

10/10/2025

Everyone are friendly!

10/10/2025

Hello! Thank you for your kind comments about our team here at Feldman Chevrolet of Lansing! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Tim B|2021 Chevrolet Tahoe

Confirmed Service Customer

10/13/2025

Brought our car in to Service Technician Aaron Young who after discovering we needed Transmission replacement he explained the process, set us up with a loaner vehicle, kept us updated on status of repairs and returned our car to us problem solved in Excellent Condition. Thanks Aaron.

10/14/2025

Tim, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

Business Response

YPSILANTI, MI

Edward O|2026 Chevrolet Equinox

Confirmed Sales Customer

10/15/2025

It was a buyback that went flawlessly. Thanks.

Amber Baker-Zakala

10/15/2025

We want all our clients to have a comfortable and stress-free experience with us! We're happy to hear we could help you out! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day!

Business Response

EAST LANSING, MI

Zachary L|2016 GMC 2500HD Sierra

Confirmed Service Customer

10/15/2025

I was taken care quick and professionally always a job well done

10/15/2025

Hello! It's great to hear your service was completed quickly and to your satisfaction! Thank you for taking the time to leave us a response, and have a wonderful day!

Business Response

PERRY, MI

Scott H|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

10/17/2025

Everything went well- I hoped for better communication on when it would be completed-had to call several times and that made it a bit frustrating

10/19/2025

Scott, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Deanna B|2020 Chevrolet Trax

Confirmed Service Customer

9/26/2025

Great as always! They got the oil change done super quick

9/29/2025

Deanna, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

EAST LANSING, MI

Monique L|2024 Chevrolet Equinox

Confirmed Service Customer

10/9/2025

Thank you for the car wash.

10/9/2025

Hello, we're glad to hear you enjoyed your visit! We are always more than happy to assist you if anything else comes up. Thank you for your response, and have a wonderful day!

Business Response

EAST LANSING, MI

Susan R|2024 Chevrolet Trax

Confirmed Service Customer

10/12/2025

Service Advisor was very helpful

10/13/2025

Susan, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Melissa A|2020 Chevrolet Traverse

Confirmed Service Customer

10/14/2025

Now my check engine light is on

10/14/2025

Hello, we really appreciate your feedback! We would like an opportunity to make this up to you. If you are willing, please reach out to us at (517) 374-0900 so we can work towards a resolution. Thank you, we look forward to hearing from you!

Business Response

LANSING, MI

Shamarea H|2025 Chevrolet Trax

Confirmed Service Customer

10/14/2025

I was fully taken care of by Aaron and the service department.He was absolutely incredible, very helpful and extremely polite.Very pleased with this service.

10/14/2025

Hello! It's wonderful to hear about your positive experience here at Feldman Chevrolet of Lansing! Thank you for highlighting our team member Aaron, who helped make your service go smoothly! If you're ever in need of more help, please let us know! Thanks again, and have a great day!

Business Response

LANSING, MI

Melissa M|2020 GMC Terrain

Confirmed Service Customer

10/15/2025

Short and sweet

10/15/2025

It's great to hear everything was done quickly and to your satisfaction! Feel free to reach out to us if you need anything. Thank you, and have a wonderful day!

Business Response

EAST LANSING, MI

Brooke S|2022 Chevrolet Equinox

Confirmed Service Customer

10/17/2025

Aaron was extremely professional and communicative. My car was fixed quickly and he kept me informed every step of the way!

10/20/2025

We're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

EAST LANSING, MI

David C|2019 Chevrolet Traverse

Confirmed Service Customer

10/19/2025

It was my 1st visit to Feldman's and the reason I happened to choose them was due to an email offering a discount for an oil change. Aaron was the agent I worked with and I was amazed at the (right) questions he asked me about my car. He checked everything out and my $80 oil change turned into around a$4,000 fix, in which almost all of it was covered by G.M. or my extended warranty! I cannot thank him enough and because of this excellent service, I will never go to another dealership!! One happy customer!!

10/20/2025

David, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Susan R|2026 Chevrolet Traverse

Confirmed Sales Customer

10/8/2025

Great team! Everyone was awesome.

Samuel Moreno

10/8/2025

Hello! It's awesome to hear you had a great experience with our team! If you're ever in need of more help, please let us know! Thank you, and have a great day!

Business Response

EATON RAPIDS, MI

Michael H|2025 Chevrolet Trax

Confirmed Sales Customer

10/8/2025

I went to Feldman based on the reputation of the previous dealership (Bud Kouts) at this location. Alaina, who was my sales person did her job as well as expected. She was pleasant and she did a nice job finding a vehicle with the options that I wanted at another Feldman location and getting it delivered to the Lansing dealership quickly. The vehicle was driven rather than trailered (which I would have preferred) to Lansing, but I certainly understand. With that said, the sales process was fine and I paid cash for the transaction so it was easy for all involved. I left and waited for the Trax to be delivered which happened later that day. My real issue is that, to me, the sales process is not complete until the new vehicle is delivered and detailed for presentation to the customer. This is where Feldman fell far short of my expectations. Feldman had some real challenges getting the vehicle prepped. I was told it was ready for pickup and when I arrived the car was filthy. It hadn't been washed, the interior was dirty and it was missing the rear dealer installed cargo tray. I had to bring the cargo tray issue up as Feldman did not realize it. I was told it was left at the other Feldman dealership. I said I wanted the Trax to look like a new vehicle (which it was) and I would wait to take delivery after your team actually prepped it. While I waited, it was taken and washed and returned to me without being wiped down. It was covered in water spots and still had a chunk of dirt on the tailgate. Alaina said there is a third party group that preps their vehicles and they simply fell short. I told Alaina I understand and would come back at another time as I wanted the vehicle to look new when I drove it away. I received a call later that afternoon saying it was ready to pick up. When I arrived the cargo tray was still missing and the Trax was fairly clean but still not what I had hoped for (75%). Alaina said she would get the cargo tray and deliver it to me. She also said she owes me a detailing if wanted to bring it in. At that point I took delivery of the vehicle. I brought it home and finished the detailing myself. A week later I still do not have the cargo tray.

Alaina Solitro

10/8/2025

Michael Hartig, thank you for bringing this experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Thank you again for highlighting our team member Alaina, who helped you during this process. Please reach out to us at (517) 374-0900 when you can so we can address this situation directly. We hope you have a great day.

Kyrina D|2026 Chevrolet Trax

Confirmed Sales Customer

10/20/2025

Marcus Brown did a great job! He worked hard to help get me a great payment on my 2026 Trax!

Marcus Brown

10/21/2025

Kyrina, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Ronald G|2022 Chevrolet Suburban

Confirmed Service Customer

10/14/2025

Aaron was great. However my car was there far longer than expected, not given a rental in an appropriate amount of time and my car has stunk from the time I got it back like fumes of some kind. It always turns with a rub and still squeals. I don't think ill ever be confident that it will be rught again.

10/15/2025

Ronald, thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to turn your experience around. Please reach out to our General Manager, Joe Rodriguez, at 517-374-0900 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

WILLIAMSTON, MI

Mark N|2019 Buick Encore

Confirmed Service Customer

10/14/2025

It was good!

10/15/2025

Hello! We're glad to hear we could provide you with a positive experience! Thanks for taking the time to leave a response, and have an awesome day!

Business Response

MASON, MI

Deborah B|2025 Chevrolet Trax

Confirmed Service Customer

10/20/2025

Nick was excellent and very kind. I thought the service technician left a tool in my car. I didn’t know it was there to remove the tires so I tried to return it! I hope everyone laughed about it. The new facility is lovely. Thanks.

10/20/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thank you for highlighting our team member Nick, who helped make your visit go smoothly! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you again, and have an awesome day!

Business Response

LANSING, MI

Melissa A|2020 Chevrolet Traverse

Confirmed Service Customer

10/21/2025

Thanks for taking care of my broken exhaust system

10/22/2025

We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LANSING, MI

Gordon H|2014 Chevrolet Malibu

Confirmed Service Customer

10/22/2025

Always a good experience. Very knowledgable. The customer is always treated with respect.

10/22/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LANSING, MI

Meghan P|2021 Chevrolet Equinox

Confirmed Service Customer

10/22/2025

Nina was great! Very friendly, service was fast. Able to get in and out for an oil change on my lunch hour.

10/22/2025

Meghan, we're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

PERRY, MI

Robert M|2025 Chevrolet Suburban 1500

Confirmed Service Customer

10/22/2025

Great service, friendly, fasy

10/22/2025

Robert, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Hobart S|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

10/22/2025

Mark was easy to work with. His communication with the service tech found an unnoticed/ unreported issue and worked to get it corrected.

10/22/2025

We want all our clients to have a comfortable and stress-free experience with us! Thank you for highlighting our team member Mark, who helped make your experience such a positive one! If you're ever in need of more help, please let us know! Thank you again, and have a wonderful day!

Business Response

LANSING, MI

Tom H|2024 Chevrolet Silverado 1500

Confirmed Service Customer

9/24/2025

Service was performed in a timely manner

9/26/2025

We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GRAND LEDGE, MI

Nicole G|2025 Chevrolet Equinox EV

Confirmed Sales Customer

9/25/2025

Very Friendly. Full explanation of all of the cars bells and whistles. Great explanation of the finance aspect. Very patient with any questions I had.

Joshua Bendall

9/26/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

LANSING, MI

Cindy J|2024 Chevrolet Blazer

Confirmed Service Customer

10/20/2025

I went in for an oil change and tire rotation. I believe the oil change and rotation were done. However, I told them one tire was low, they found a nail in it. After rotating, they forgot to fill that tire with air. There was also some scratches left on the driver door which I pointed out before leaving the dealership. They will fix it this week. As I got closer to where I live I noticed the tire was still low and went to a tire place and had air put in it.

10/20/2025

Cindy Jo Jaye, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. When you have an opportunity, please reach out to us at (517) 374-0900 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

Business Response

LANSING, MI

Vignesh J|2025 Chevrolet Equinox EV

Confirmed Service Customer

10/20/2025

Service Advisor Aaron worked on my vehicle. Did an excellent job in getting the vehicle in and out quickly and communicating timely.

10/20/2025

It's great to hear everything was done quickly and to your satisfaction! Thank you for highlighting our team member Aaron, who helped make your experience an excellent one! If you have any further needs, please don't hesitate to reach out! Thanks again, and have a great day!

Business Response

EAST LANSING, MI

Rodney P|2023 Chevrolet Equinox

Confirmed Service Customer

10/24/2025

It was pleasant and comfortable.

10/24/2025

We want all our clients to have a comfortable and stress-free experience with us! Thank you for taking the time to leave us a response, we hope you have an awesome day!

Business Response

DEWITT, MI

Karen S|2023 Chevrolet Equinox

Confirmed Service Customer

10/24/2025

Mark answered all my questions and was very helpful in getting me a ride and the mechanic had my car ready ahead of time. Thanks for the prompt service as I waited too late to make an appointment.

10/27/2025

We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!

Business Response

LANSING, MI

Kelly D|2022 Chevrolet Equinox

Confirmed Service Customer

10/24/2025

It was great and it couldn't have gone better. The guy who helped me explained everything so well to me as person who understands nothing about vehicles. He was also very detailed about the suggested GM maintenance schedule and how it effects warranty items.

10/27/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

Business Response

LANSING, MI

Cory H|2022 Chevrolet Colorado

Confirmed Service Customer

10/13/2025

Aaron did a great job taking care of me and working with me during my servicing.

10/13/2025

Hi there, thank you for highlighting our team member Aaron, who helped make your service experience a great one! We're always more than happy to assist you if anything else comes up. Take care!

Calvin K|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

10/13/2025

Jake was knowledgeable and extremely helpful. Definitely an excellent experience.

Jacob Lederman

10/13/2025

We're so glad to hear you found our staff was so knowledgeable and helpful! Thank you for highlighting Jake, who helped make your experience an excellent one! Please feel free to reach out if there's anything more we can do for you. Thank you again, and have a great day!

Business Response

OLIVET, MI

Joe B|2012 Chevrolet Sonic

Confirmed Service Customer

10/21/2025

The service was excellent from start to finish.

10/21/2025

Hello! It's so great to hear we could provide you with an excellent service experience! Please don't hesitate to reach out to us if there's anything more we can do! Thank you for the response, and have an awesome day!

Business Response

LANSING, MI

Tom B|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

10/22/2025

Another great job by the Feldman crew keeping my Silverado running tip top!

10/23/2025

Tom, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LANSING, MI

Patrick O|2017 Chevrolet Traverse

Confirmed Service Customer

10/23/2025

Very good service.

10/23/2025

Hi there, it's great to hear about your positive experience here at Feldman Chevrolet of Lansing! Thank you for taking the time to leave us this response, and have a wonderful day!

Business Response

EAST LANSING, MI

Mark H|2018 Chevrolet 2500HD Silverado

Confirmed Service Customer

10/23/2025

Your surcharge on using debit and or credit card, and lack of info on paperwork done by your service department is bad also a multi point inspection was bone did not get any info or feedback from your service writer all he was concerned about was payment and to let you know at the last minute about surcharge will not be back because of this and surcharge on 2100.00 bill sad vary sad.

10/23/2025

Mark Halverson, at our dealership we pride ourselves in straight forward, no nonsense, and transparent dealings with our clients. We are interested in learning more about your particular situation. When you have an opportunity, please reach out to us at (517) 489-4846 so we can try to restore your confidence in our business. Thank you for taking the time to reach out to us, and we hope to hear from you soon.

Business Response

LANSING, MI

Patrick C|2021 Chevrolet Equinox

Confirmed Service Customer

10/27/2025

Service took longer than expected though

10/27/2025

Patrick, thank you for taking the time to leave us feedback about your experience with us. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

Business Response

LANSING, MI

Terri S|2019 Chevrolet Equinox

Confirmed Service Customer

10/6/2025

The service was excellent from check-in to settling the bill. We discussed the reason for my visit and the car was checked over for other issues. All the important maintenance was taken care of.

10/6/2025

We want all our clients to have a comfortable and stress-free experience with us! It's great to hear that was the case! If you have any further questions, please give us a call. We're always happy to help! Thank you, and have an awesome day!

Business Response

LANSING, MI

Theresa J|2023 Chevrolet Equinox

Confirmed Service Customer

10/6/2025

I’m Satisfied every time I come

10/6/2025

Hello, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a positive experience. If there's anything further we can do for you, we are happy to help! Thanks again, and have a great day!

Business Response

LANSING, MI

Pamela R|2025 Chevrolet Equinox

Confirmed Service Customer

10/6/2025

The maintenance items and oil change, etc. were performed as well as fixing a tire with a slow leak. Aaron explained what would be and was done and answered my questions. Your new facility is very nice.

10/6/2025

Hi there! We're so happy we were able to help you out! Thank you for highlighting our team member Aaron, who helped make your experience go smoothly! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

Business Response

HASLETT, MI

James J|2025 Chevrolet Equinox

Confirmed Service Customer

10/29/2025

Professional and courteous

10/29/2025

Hi there, thank you so much for your positive comments about our team here at Feldman Chevrolet of Lansing! If you're ever in need of more help, please let us know! Thanks again, and have a great day!

Business Response

LANSING, MI

Devlyn K|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

10/29/2025

Great customer service and very timely work.

10/29/2025

Hi there, we're so glad to hear we could provide you with a great service experience! Feel free to reach out to us if you need anything more. Thanks so much for your response, and have a wonderful day!

Business Response

SAINT JOHNS, MI

Janie N|2024 Chevrolet Blazer

Confirmed Service Customer

10/30/2025

Excellent. Aaron was friendly as always and answered all my questions.

11/2/2025

Janie, we're happy to hear you had such a positive experience with Aaron! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WILLIAMSTON, MI

David K|2020 Chevrolet Equinox

Confirmed Service Customer

11/3/2025

My appointment started on time and the work was completed ahead of schedule.

11/3/2025

Hi there, we're happy to hear your service was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Thank you, and have an awesome day!

Business Response

MASON, MI

Larry C|2016 Chevrolet Suburban

Confirmed Service Customer

11/3/2025

Polite, knowledgeable but prices are out of this world. Over $900 for thermostat and radiator flush/coolant refill. Highway robbery!

11/3/2025

Thank you for letting us know about your recent visit to Feldman Chevrolet of Lansing. Your feedback helps us improve, so we appreciate you for taking the time to let us know how we did. If you are willing, please give us a call at (517) 374-0900 so we can discuss your experience further. We look forward to hearing from you.

Business Response

FT MYERS, FL

Patrick A|2024 Chevrolet Blazer EV

Confirmed Service Customer

10/27/2025

Great communication and service overall. Loaner process was easy.

10/27/2025

Patrick, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

LANSING, MI

Rita P|2018 Chevrolet Equinox

Confirmed Service Customer

10/27/2025

I had a warning "service tire monitor". The service manager explained the cost. After it was installed he came back to say another tire monitor wasn't talking to the new monitor because they run on batteries and the battery was too low. I asked if it is necessary to have tire monitors. He said not if I want to manually check my tire pressure. I ended up replacing all 4. Thankfully I was given a small discount. Had he explained this before the first tire monitor was replaced, I am not sure I would have replaced any of them. I would check my tires the old fashioned way.

10/27/2025

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you again, and have a wonderful day!

Business Response

LANSING, MI

Karen P|2023 Chevrolet Equinox

Confirmed Service Customer

10/29/2025

Our service advisor, Mark was very professional and prompt. He is an asset to the dealership. We are very pleased with the Feldman group.

10/29/2025

Hi, we are so pleased you enjoyed your visit to Feldman Chevrolet of Lansing! Thank you for taking the time to highlight our team member Mark, who helped make your experience such a positive one! If you ever need anything else from us, please feel free to give us a call or stop by. Have a wonderful day!

Business Response

GRAND LEDGE, MI

Monica S|2014 Chevrolet Traverse

Confirmed Service Customer

10/29/2025

Excellent service as always!!

10/29/2025

It's experiences like yours that really keep us motivated! Thank you for taking the time to let us know how we did! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, and have a fantastic day!

Business Response

OWOSSO, MI

Austin S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/31/2025

Clayton did a great job. Found me exactly what I wanted. No issues at all.

Clayton Kennedy

11/3/2025

Austin, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

LANSING, MI

Sonja A|2025 Chevrolet Trax

Confirmed Sales Customer

11/1/2025

This was my first time purchasing a vechicle buy mysef. My sales person Kent made me feel confortable and confident of the vechicle I chose. I’m very happy and satisfied.

KENT BOOTHE

11/3/2025

Congratulations on your new vehicle! We are happy to pass along your comments to Kent here at Feldman Chevrolet of Lansing! We hope to be of service to you again in the future. Best wishes, Feldman Chevrolet of Lansing

Business Response

LANSING, MI

Alexander R|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/3/2025

Vivian is amazing. Pleasure to deal with and very detailed and helpful.

Vivian Rose

11/3/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thank you for highlighting our team member Vivian, who helped you out during your visit! We are always more than happy to assist you if anything else comes up. Thanks again, and take care!

Business Response

OAK PARK, MI

Tyler C|2010 Chevrolet Malibu

Confirmed Service Customer

10/20/2025

Aaron was incredible.

10/20/2025

Tyler, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

OWOSSO, MI

Johnny M|2025 Chevrolet Silverado 1500

Confirmed Service Customer

10/30/2025

Very courteous and thorough! Mr. Young is very helpful and answers all questions professionally.

11/2/2025

We are so happy to read such a great review about Feldman Chevrolet of Lansing! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

DIMONDALE, MI

William L|2014 Chevrolet Cruze

Confirmed Service Customer

10/30/2025

Staff helpful, in and out quickly.

11/2/2025

William, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Nancy P|2021 Chevrolet Equinox

Confirmed Service Customer

10/30/2025

The service was excellent. Gina kept me updated in a timely msnner

11/2/2025

Nancy, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing. If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Florentine B|2023 Chevrolet Traverse

Confirmed Service Customer

11/3/2025

The service person was very courteous and friendly.

11/3/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out! Thanks again, and have a great day!

Business Response

LANSING, MI

Mary I|2016 Chevrolet Equinox

Confirmed Service Customer

11/4/2025

Liked new service addition. Service writer was helpful on questions.

11/4/2025

We want all our clients to have a comfortable and stress-free experience with us! It's great to hear we could help you out! If you have any further questions, please don't hesitate to reach out! Thank you, and have a wonderful day!

Business Response

EAST LANSING, MI

Lechele P|2024 Chevrolet Silverado 1500

Confirmed Service Customer

11/4/2025

It was early, the team was up and at em. Moving cars in and getting customers where they needed to be. It was a smooth operation. Nina is a great part of that operation, she was especially professional and helpful during my entire visit! She made me feel welcomed, heard, and seen from the moment I arrived until I climbed into my car.

11/5/2025

Lechele, thank you for your kind review; we are happy to pass along your comments to Nina here at Feldman Chevrolet of Lansing! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

OKEMOS, MI

Nancy P|2026 Chevrolet Trailblazer

Confirmed Sales Customer

11/6/2025

Very comfortable Very informative and helpful

Alaina Solitro

11/7/2025

Nancy, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HASLETT, MI

Joseph A|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/3/2025

Barry and his assistant we’re very knowledgeable on the vehicle and very courteous on how they presented the deal to me that made me want to do an early turn in on my lease into a 2026 instead of waiting until May of next year 2026 great job!

Barry Dickson

11/3/2025

Hi, we are so happy to read such a wonderful review about Feldman Chevrolet of Lansing! Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we're more than happy to help! Thanks again, and have an awesome day!

Business Response

LANSING, MI

Randy C|2022 Chevrolet Traverse

Confirmed Service Customer

11/3/2025

The service at Feldman was excellent. I had my oil changed and on my way within 45 minutes of my appointment time. The only thing that I was missing was the report showing how the inspections went. I was hoping to see what my tires' tread depth was, so I can plan for buying new tires soon.

11/4/2025

Hi there, we're so glad to hear your service was completed quickly and to your satisfaction! We appreciate your kind review; and are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! Please don't hesitate to reach out to us if there's anything more we can do! Thank you, and have an awesome day!

Business Response

LANSING, MI

Elizabeth B|2025 Chevrolet Trailblazer

Confirmed Service Customer

11/3/2025

Nina was great

11/4/2025

Hello! Thank you for highlighting our team member Nina, who helped make your experience great! If you're ever in need of more help, please let us know! Have a wonderful day!

Business Response

LANSING, MI

Dustin C|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

11/6/2025

Overall great experience. Went in for an oil change and that was taken care of in a timely manner. Camron took care of me and per the usual he did an awesome job!

11/7/2025

Dustin, we really appreciate your positive review and we are happy to pass along your comments to Camron here at Feldman Chevrolet of Lansing! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

CHARLOTTE, MI

Lynne S|2025 Chevrolet Trax

Confirmed Sales Customer

11/6/2025

Jake was a GREAT a salesman!! Intelligent, helpful, caring, answered all my questions, help fixed the settings I wanted on the car, funny and professional!!!! I would suggest him for any concerns or interests in buying a car from Feldman!!

Jacob Lederman

11/7/2025

Lynne, thank you for your kind review; we are happy to pass along your comments to Jake here at Feldman Chevrolet of Lansing! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HASLETT, MI

Mary S|2018 Chevrolet Equinox

Confirmed Service Customer

11/8/2025

What can I say? It was outstanding like always. I know when I stop at Feldman of Lansing I will be well taken care of. Knowing that Nina is always looking out for my best interests is even better. I've a customer of Feldman of Lansing for more than 50 years. My family's buying from them goes all the way back to when the dealership was England Cook.

11/10/2025

Mary, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Debbie B|2022 Chevrolet Trax

Confirmed Service Customer

10/3/2025

As always the people and services were top notch!

10/6/2025

Debbie, thank you for choosing Feldman Chevrolet of Lansing - Service as your first choice for all your automotive needs! We can't wait to see you again, have a great day.

Business Response

HASLETT, MI

Arnold W|2024 Chevrolet Equinox

Confirmed Service Customer

10/27/2025

Service advisor was wonderful and work was completed on time

10/27/2025

Hi there, we're glad to hear your service was completed quickly and to your satisfaction! Thank you for highlighting our staff, who helped make your experience a positive one! Please don't hesitate to reach out if there's anything additional we can do for you. Have an awesome day!

Business Response

LANSING, MI

Victor C|2019 Chevrolet Equinox

Confirmed Service Customer

10/27/2025

The technician agent, Aaron, was very helpful and professional when dealing with my 2019 Equinox. It kept having issues, but Aaron and the technician who worked on the car would not give up until the found the problem and they fixed it. They made me feel really comfortable and understood my frustration. I felt very confident that they would eventually fix the car, and they did.

10/27/2025

Hello, we strive for 100% satisfaction, so it's great to hear you had such a positive experience at Feldman Chevrolet of Lansing! Thank you for highlighting our team member Aaron, who helped make your service go smoothly! If you have any further questions, please don't hesitate to reach out! Thank you again, and have a fantastic day!

Business Response

LANSING, MI

Jean H|2025 Chevrolet Tahoe

Confirmed Service Customer

10/27/2025

Very professional, did the service quickly, and got me on my way. Nick did a great job.

10/28/2025

Jean, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! We sincerely value your business and look forward to your next visit!

Robert F|2016 Chevrolet Cruze Ltd

Confirmed Service Customer

10/27/2025

Aaron in service was very helpful.

10/28/2025

Robert, we're so happy we were able to help you out! We look forward to your next visit! Take care!

Business Response

LANSING, MI

Loriann G|2018 Chevrolet Equinox

Confirmed Service Customer

10/27/2025

as always good service..friendly staff and loved the new area!

10/28/2025

We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Feldman Chevrolet of Lansing

Business Response

EAST LANSING, MI

Stephen P|2026 Chevrolet Blazer EV

Confirmed Sales Customer

11/5/2025

The entire staff was helpful.

Alaina Solitro

11/5/2025

Stephen, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

HASLETT, MI

Sandra W|2024 Chevrolet Equinox

Confirmed Service Customer

11/10/2025

Good

11/10/2025

Hello! We're so glad to have provided you with a positive experience! Thank you for your response, and have a great day!

Business Response

LANSING, MI

Richard C|2020 Chevrolet Blazer

Confirmed Service Customer

11/3/2025

Like the new service area and very comfortable. Nina did a great job with setting up my service and keeping me updated throughout the process

11/3/2025

Hello, we're glad to hear you enjoyed your visit! Thank you for highlighting our team member Nina, who helped you out during your service experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a wonderful day!

Jason H|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/5/2025

My purchase was completed quickly, and very professional. I have leased 3 cars now through your dealership and have been happy every time.

Mitchell Sparks

11/5/2025

Hello, congratulations on your new vehicle! Your wonderful feedback and rating mean a lot to us. If there's anything further we can do for you, we're happy to help! Thank you for your response, and have an awesome day!

Business Response

GRAND LEDGE, MI

Sean W|2024 Chevrolet Silverado 1500

Confirmed Service Customer

11/5/2025

Great Service!

11/5/2025

Hi there, it's awesome to hear about your great service experience here at Feldman Chevrolet of Lansing! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a wonderful day!

Business Response

EAST LANSING, MI

Patrick M|2019 Chevrolet Equinox

Confirmed Service Customer

11/5/2025

Everything was great.

11/5/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing! We're glad to hear we could provide you with a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Thank you, and have an awesome day!

Business Response

LANSING, MI

Kevin F|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

11/11/2025

they were very professional and got my truck in on time. They also explained what service they did on my truck.

11/12/2025

Kevin, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DEWITT, MI

Ronda B|2017 Chevrolet Traverse

Confirmed Service Customer

11/13/2025

The service was prompt and all parts and repairs were explained to me.

11/14/2025

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MASON, MI

Eric H|2022 Chevrolet Blazer

Confirmed Service Customer

11/14/2025

It was very smooth

11/14/2025

Hi there, we're glad to hear your visit went smoothly! We are always more than happy to assist you if anything else comes up. Thank you for your response, and have an awesome day!

Business Response

CHARLOTTE, MI

Daniel P|2021 GMC Yukon XL

Confirmed Service Customer

11/14/2025

I had some routine maintenance done as well as a sensor replaced.

11/14/2025

Hello, we're happy to hear we could help you out! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a great day!

Business Response

CHARLOTTE, MI

Stella K|2023 Chevrolet Trailblazer

Confirmed Service Customer

10/23/2025

Everything was fine

10/24/2025

Hello, we're glad we could help you out! If you have any further needs, please don't hesitate to reach out! Thank you, and have a wonderful day!

Business Response

LANSING, MI

Jerrod R|2024 Chevrolet Silverado 1500

Confirmed Service Customer

11/1/2025

I took my truck in for an oil change and service. The service team was friendly as always. The whole service was fast and they even washed my truck for me.

11/3/2025

Jerrod, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

GRAND LEDGE, MI

Andrea W|2025 Chevrolet Equinox

Confirmed Service Customer

11/1/2025

Nick was amazingly helpful and explained everything to me. So grateful for the experience I had at Feldman's!

11/3/2025

Andrea, we're glad to hear you found our staff was so helpful! If you're ever in need of more help, please let us know!

Business Response

LANSING, MI

Robert C|2018 Chevrolet Equinox

Confirmed Service Customer

11/1/2025

All good.

11/3/2025

Hello! It's great to hear we could provide you with a positive experience! Thank you for taking the time to leave a response, and have a wonderful day!

Business Response

LANSING, MI

Michael D|2018 Chevrolet Trax

Confirmed Service Customer

11/5/2025

Mark treated me right

11/5/2025

Hi there, we're glad to hear we could help! Thank you for highlighting our team member Mark, who made your experience a positive one! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Bhanuprakash B|2026 Chevrolet Equinox EV

Confirmed Sales Customer

11/12/2025

This time it was pleasant and friendly. I completed major documentation in online and went to dealership to pick the car. It was quick and completed everything in 30min

Alaina Solitro

11/12/2025

We want all our clients to have a comfortable and stress-free experience with us! We're so glad to hear this was the case! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you for your response, and have a wonderful day!

Business Response

GRAND LEDGE, MI

Ryann G|2013 Chevrolet Volt

Confirmed Service Customer

11/12/2025

Aaron was the person who helped me and he was AMAZING. I explained to him that it was my first time coming by myself to get an oil change and he was so incredibly kind, nice and very helpful and explained everything to me. I would definitely come back and recommend Aaron to anyone.

11/12/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thank you for highlighting our team member Aaron, who helped make your visit go smoothly! If you have any further questions, please don't hesitate to reach out! Thanks again, and have an awesome day!

Business Response

CLINTON TWP, MI

Matt G|2025 Chevrolet Equinox EV

Confirmed Service Customer

11/16/2025

Quick, friendly service

11/17/2025

Matt, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HASLETT, MI

James M|2026 Chevrolet Equinox

Confirmed Sales Customer

10/24/2025

The offices are not marked with names, and I was not taken to each person. Had to slightly navigate to find people.

Joshua Bendall

10/24/2025

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Business Response

PERRY, MI

Paula E|2022 Chevrolet Trailblazer

Confirmed Service Customer

11/3/2025

Nina always makes my service experience wonderful and a timely manner.

11/4/2025

Hi there, thanks so much for your wonderful response about our team member, Nina! We're glad to hear we delivered such a positive experience. If there's anything further we can do for you, we are happy to help! Thanks again, and have a great day!

Business Response

LANSING, MI

Patricia D|2025 Chevrolet Equinox

Confirmed Service Customer

11/4/2025

Excellent work and customer service.

11/4/2025

Hi there, thank you so much for your awesome comments about Feldman Chevrolet of Lansing! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we're more than happy to help! Thank you again, and have a wonderful day!

Business Response

EAST LANSING, MI

Cynthia L|2018 Chevrolet Equinox

Confirmed Service Customer

11/6/2025

Cameron listened and gave great service! Worked with warranty company.

11/7/2025

Cynthia, our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SAINT JOHNS, MI

Maxwell W|2023 Chevrolet Silverado 1500

Confirmed Service Customer

11/6/2025

Camron was super responsive and helped me get my vehicle back up and running exceptionally fast. I appreciated to extra effort as I live in Grand Rapids and no loaners were available. He went above and beyond to make sure that I was without my truck for the shortest possible amount of time. Thanks Camron and the rest of the Feldman Team!

11/7/2025

Maxwell, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

GRANDVILLE, MI

Jordan W|2025 Chevrolet Trax

Confirmed Sales Customer

11/13/2025

The process was smooth and the team was very pleasant.

KENT BOOTHE

11/14/2025

We want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please give us a call. We're always happy to help!

Angela A|2018 Chevrolet Traverse

Confirmed Service Customer

11/14/2025

Another great experience, at the new location for service. I was disappointed not to see my service person Camron, who was on vacation. Nina was a great service person. She did a great job getting my vehicle in and out for my oil change on a timely manner.

11/14/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thank you for highlighting our team member Nina, who helped you out with your service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Tillie V|2025 Chevrolet Equinox

Confirmed Service Customer

10/17/2025

Always received the best service from Feldman. My service consultant was Aaron Young and he was especially helpful and most gracious in providing assistance. Thank you!!!!

10/20/2025

Tillie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Amy B|2026 Chevrolet Equinox

Confirmed Sales Customer

11/5/2025

Very polite and answered all of my questions

Jacob Lederman

11/5/2025

We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help! Thank you for your review, and have a great day!

Adrian C|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/3/2025

Quick and easy! Jake was also great

Jacob Lederman

11/7/2025

Adrian, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LANSING, MI

Chris A|2023 Chevrolet Bolt EUV

Confirmed Service Customer

11/9/2025

The tire rotation was fine. i was able to get an appointment, and it was timely. I was surprised that they recommended over $1,000 in work, since my manual said at 30,000 miles I needed a cabin air filter and tire rotation.

11/13/2025

Chris, we appreciate you taking the time to leave us this feedback. We'd like the opportunity to discuss this with you. Please reach out to our General Manager, Joe Rodriguez, at 517-374-0900 at your earliest convenience to discuss how we can turn your experience into a more positive one.

Business Response

HASLETT, MI

Kerrie B|2024 Chevrolet Blazer

Confirmed Service Customer

11/9/2025

Service was friendly and fast. Loved that my vehicle was washed.

11/10/2025

Kerrie, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Alan G|2020 Chevrolet Trax

Confirmed Service Customer

11/13/2025

My service rep, mark callahan , ranks as one of your top employees. Has always treated me with a smile and makes me feel wanted as a customer. Explains my needs and is able to make it a reason I’m willing to return. The other employee I had contact with is your cashier to whom u can’t remember her name. A longtime employee she has always been polite and professional. I also look forward to having her wait in me .

11/13/2025

Hi, your wonderful feedback and rating mean a lot to us! Thanks so much for highlighting our team member Mark, who has helped you out during your time with us! We're glad to hear we delivered such a positive experience. If there's anything further we can do for you, we are happy to help! Thanks again, and have a great day!

Business Response

LANSING, MI

James P|2024 Chevrolet Silverado 1500

Confirmed Service Customer

11/17/2025

I love the new building. Service has always excellent.

11/17/2025

Hi, we are so happy to read such a great review about Feldman Chevrolet of Lansing! Our team strives to deliver an excellent experience, and are glad you found this to be the case! If you have further needs or questions, please reach out! Thank you, and have an awesome day!

Business Response

MASON, MI

Victoria T|2022 Chevrolet Equinox

Confirmed Service Customer

11/17/2025

I'm pleased with your services.

11/18/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LANSING, MI

September W|2026 Chevrolet Equinox

Confirmed Sales Customer

11/20/2025

I reached out and they found the car I wanted around the monthly price I wanted.

Ameer Powell

11/20/2025

Hi there, congratulations on your new vehicle! It's great to hear we could provide you with a positive experience! Feel free to reach out to us if you need anything. Thank you, and have a wonderful day!

Business Response

DEWITT, MI

Jaime C|2024 Chevrolet Trax

Confirmed Service Customer

11/20/2025

I had a scheduled service appointment for an oil change! Service department was friendly and had my car done quickly!

11/20/2025

Hello! We're so glad to hear your service was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we're more than happy to help! Thank you, and have a great day!

Business Response

LAINGSBURG, MI

David L|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/20/2025

Jake was thoroughly attentive. He answered all of my questions without hesitation, expertly and confidently. I have to be honest; the service was superb. The last time I received such gracious and impeccable service was when I attended the Catalina Wine Mixer. I left thoroughly satisfied and content. This was the most pleasant experience I have had purchasing a vehicle. I will be sure to recommend Jake and Feldman to my family and friends.

Jacob Lederman

11/20/2025

Hi there, congratulations on your new vehicle! It's experiences like yours that really keep us motivated! Thank you for your wonderful response about our team member Jake, who helped make your visit go smoothly! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let us know how we did; have an awesome day!

Business Response

GOODRICH, MI

Jacob L|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

11/21/2025

Mark is the man!

11/24/2025

Jacob, we're happy to hear you had such a positive experience with Mark! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SAINT JOHNS, MI

Glenn M|2016 Chevrolet Equinox

Confirmed Service Customer

11/21/2025

Service advisor Mark did a great job communicating with me while my car was being serviced. Service tech Tyler discovered a potential serious issue which he addressed after an in depth explanation from Mark. All service was completed sooner than promised.

11/24/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

OKEMOS, MI

Tiayanna R|2018 Chevrolet Equinox

Confirmed Service Customer

11/21/2025

Nina was very helpful, she answered all the questions I had. She kept me updated on my time and what was going on. Very outstanding service

11/24/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Melissa E|2017 Chevrolet Malibu

Confirmed Service Customer

11/12/2025

Always receive top notch service. Your staff is always courteous and professional. Quality of service is top of the line.

11/12/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thanks so much for taking the time to let us know how we did! Please let us know if there is anything else we can do for you; we're more than happy to help! Thanks again, and have a wonderful day!

Business Response

LANSING, MI

Alicia S|2025 Chevrolet Traverse

Confirmed Service Customer

11/19/2025

3rd time being my car in foe service and nothing was done again Still waitting for another appointment

11/20/2025

Alicia Ann Spencer, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Feldman Chevrolet of Lansing (517) 374-0900

Business Response

PERRY, MI

Brian F|2025 Chevrolet Trax

Confirmed Sales Customer

11/19/2025

Salesmen Mitchell was easy to work with. He should be very appreciated.

Mitchell Sparks

11/20/2025

Hi there! Thank you for your positive comments about our team member Mitchell, who helped make your experience go smoothly! If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

Business Response

BRIDGEPORT, MI

Shawn B|2025 Chevrolet Trailblazer

Confirmed Service Customer

11/19/2025

The work on my car was great, but the amount of time it took was frustrating. I scheduled an appointment for an oil change and even came in early, and it took 1 hour 40 minutes after my appointment time to complete. I wasn't expecting that and missed an appointment that I had scheduled.

11/20/2025

Hi there, we regret your most recent visit with us was not up to the standards we strive for. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (517) 489-4846 so we can discuss your experience further. We look forward to hearing from you.

Business Response

MASON, MI

Robert S|2018 Chevrolet Malibu

Confirmed Service Customer

11/21/2025

Aaron Young was excellent. He told us what would be checked and would let us know of any other issues. He was very professional not being pushy but taking time to explain everything to us. It's employees like him that keep us coming back here for service.

11/21/2025

It's experiences like yours that really keep us motivated! Thank you for taking the time to highlight our team member Aaron, who has helped make your visits go smoothly! If you have any further questions, please don't hesitate to reach out! Thanks again, and have an awesome day!

Business Response

LANSING, MI

Wayne W|2025 Chevrolet Tahoe

Confirmed Service Customer

11/21/2025

I needed splash guards salesman, Kent Booth told me of in-house parts. Now after service installed them I have protection from road ware/ damage. I needed oil and filter change, tire rotation Service person Nina scheduled that work and I do not have to have concerns about my vehicle’s maixtenance. Thank you !

11/21/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thank you for highlighting our team members Kent and Nina, who helped make your service go smoothly! We are always more than happy to assist you if anything else comes up. Thanks again, and have a great day!

Krystn P|2024 Chevrolet Trailblazer

Confirmed Service Customer

11/14/2025

The service department has always been great. The new service lane is very clean and inviting.

11/14/2025

Hi there, thank you for your kind words and this wonderful review! Our team strives to deliver a great experience, and are glad you found this to be the case! If you have further needs or questions, please reach out! Thanks again, and have an awesome day!

Business Response

MASON, MI

Joann K|2024 Chevrolet Equinox

Confirmed Service Customer

11/18/2025

They did an excellent job.

11/18/2025

Hello! Thank you for taking the time to let us know how we did! It's great to hear we could provide you with an excellent experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Gordon R|2018 Chevrolet Malibu

Confirmed Service Customer

11/18/2025

Thank you for getting me out ahead of time and completing my 75K maintenance!

11/20/2025

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks for your response, and have an awesome day!

Business Response

EAST LANSING, MI

Jeremy L|2024 Chevrolet Silverado 1500

Confirmed Service Customer

11/18/2025

Great service.

11/20/2025

Hi! We're happy to have provided you with a great service experience! Thank you for taking the time to leave a response, and have a wonderful day!

Business Response

LANSING, MI

Eric P|2015 Buick Encore

Confirmed Service Customer

11/19/2025

well went there to purchase our daughters first vehicle. Before we received the plates Her serpentine bell shredded. luckily no one was hurt. went in to talk to sales rep. and all he said was that's weird nothing eles. now came in to do an oil change and the car would not start and they said it was leaking oil from turbo. no one to work Through the problem.. so I will be fixing it somewhere eles

11/20/2025

Eric Joseph Penrose, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. If you'd be willing to provide more feedback, please reach out to us at (517) 374-0900 so we can assist you further.

Business Response

LANSING, MI

Braden R|2024 Chevrolet Silverado 1500

Confirmed Service Customer

11/22/2025

Service agent was friendly, resourceful, and courteous

11/24/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Joseph G|2024 Chevrolet Trax

Confirmed Service Customer

11/22/2025

Wife says for just a oil change it took to long

11/24/2025

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Manager, Joe Rodriguez, at 517-374-0900 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

EAST LANSING, MI

Tamara S|2021 GMC Acadia

Confirmed Service Customer

11/24/2025

Great service team. Quick oil change.

11/24/2025

Hi there, we're happy to hear your service was completed quickly and to your satisfaction! Thank you for your wonderful response about our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Business Response

PORTLAND, MI

Donna G|2024 Chevrolet Equinox

Confirmed Service Customer

11/24/2025

After having an alignment done I was disappointed that the air pressure was not checked. My tire pressure was 31, 32, and two tires had air pressure of 33. I know tire pressure is important. Also the front camera was replaced and now I cannot turn off the "lane assist" beeping. The switch doesn't appear to be working.

11/24/2025

Donna Goulet, thank you for bringing this unfortunate experience to our attention. We strive for 100% satisfaction, and we regret to find out that this was not the case. We'd like the opportunity to turn your experience around. Please reach out to us at (517) 374-0900 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

LANSING, MI

Kay D|2011 Chevrolet Impala

Confirmed Service Customer

11/24/2025

Got in right away tech listened to my concerns. Car was ready in the time that was quoted.

11/24/2025

Hi there! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Thank you for your response, and have a great day!

Business Response

LANSING, MI

Linda A|2026 Chevrolet Trailblazer

Confirmed Sales Customer

11/24/2025

Barry was very helpful, listened to my needs, patient with me, thoughtful, very knowledgeable, not pushy, on time, and friendly ! I will definitely recommend him to family and friends!

Barry Dickson

11/24/2025

We want all our clients to have a comfortable and stress-free experience with us! Thank you for taking the time to highlight our team member Barry, who helped make your visit go smoothly! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your wonderful response, and have a great day!

John S|2025 Chevrolet Equinox

Confirmed Service Customer

11/28/2025

Great service, and great understanding of customer satisfaction!

11/28/2025

John, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

HASLETT, MI

Ellen H|2020 Chevrolet Equinox

Confirmed Service Customer

11/28/2025

The work was quickly done. Car washed after. Always happy with my experience with you.

11/28/2025

Hello! It's great to hear your service was done quickly and to your satisfaction! Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, and have a wonderful day!

Business Response

MASON, MI

Anthony B|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

11/28/2025

Always pleasant to go there.

11/28/2025

Thanks! We always want to hear back from our clients and we're glad you've had such a positive experience with us! If you have any further needs, please don't hesitate to reach out! Thanks again, and have an awesome day!

Business Response

OKEMOS, MI

Kirk A|2023 Chevrolet Blazer

Confirmed Service Customer

11/24/2025

Cam and the technicians quickly resolved an emissions code with a sensor replacement. It was a code that popped up a year or so ago and went away after a visit. Cam kept me apprised of what was happening via text message the whole way. It was nice catching up with Cam and his newly expanding family. Congrats Cam! Always a pleasure seeing you. Thanks for your excellent work.

11/24/2025

Hello, we strive for 100% satisfaction, so it's great to see you had such a positive experience here at Feldman Chevrolet of Lansing! Thank you for highlighting our team member Cam, who helped make your visit such a positive one! If you have any further needs, please don't hesitate to reach out! Thanks again, and have a fantastic day!

Tillie V|2025 Chevrolet Equinox

Confirmed Service Customer

11/24/2025

Had an engine light come on in my 2025 Equinox. Something I just never expected in a vehicle with only 5500 miles on it. Didn't know what was going on but Mark at Feldman got me right in and had the problem taken care of. Always receive excellent service at Feldman. Thank you..

11/24/2025

Hi there, it's great to hear we could help you out! Thank you for highlighting our team member Mark, who made your experience such a positive one! Feel free to reach out to us if you need anything. Thanks again, and have a wonderful day!

Business Response

LANSING, MI

Nadine H|2025 Chevrolet Trax

Confirmed Sales Customer

11/24/2025

Salesperson was personable and attentive to what we were looking for

Savanna Hernandez

11/24/2025

Nadine, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

LANSING, MI

Matthew C|2016 Chevrolet Malibu

Confirmed Service Customer

11/26/2025

Excellent job and a great experience

11/27/2025

Matthew, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

FLUSHING, MI

Thomas B|2026 Chevrolet Silverado 1500

Confirmed Service Customer

11/27/2025

Great service again and again from the entire Feldman crew. Thanks!

11/27/2025

Thomas, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LANSING, MI

Dayjah S|2019 Chevrolet Equinox

Confirmed Service Customer

11/27/2025

I was very clear about what I wanted and didn’t want and I felt that the salesmen attempted to scare me into getting a car. When I said that paying a down payment and doubling my car note wouldn’t work Danny continuously told me “it’s just a little increase” and to make a sacrifice for a little bit and it’ll be worth it, which was very insensitive. They disregarded my mother, who works in this field, and we had to ask several times for a purchase agreement. The workers that called Lake Trust were extremely rude to the Lake Trust workers which sealed the deal on me NOT doing business at this dealership. When I came to pick up my car, Nina asked for my car keys so I could pay and leave and got the run around for an hour, only for the first person she asked to have the keys the entire time. I’ve been a customer for 5 years and am extremely disappointed. I wouldn’t recommend anyone come here.

12/2/2025

Dayjah, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We'd like the opportunity to discuss this with you. Please reach out to our General Manager, Joe Rodriguez, at 517-374-0900 at your earliest convenience to discuss how we can turn your experience into a positive one.

Business Response

LANSING, MI

Shelley L|2024 Chevrolet Trailblazer

Confirmed Service Customer

11/10/2025

Everything went smooth, I am happy with the service and knowledgeable staff.

11/10/2025

We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Michael V|2026 Chevrolet Equinox

Confirmed Sales Customer

11/10/2025

Ease of transaction was greatly appreciated

Vivian Rose

11/10/2025

Michael, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FENTON, MI

Michelle R|2024 Chevrolet Equinox

Confirmed Service Customer

11/10/2025

I got in and out quickly. The people were very nice and the coffee was great. The lounge was comfortable and had enough room for multiple people. Great experience b

11/10/2025

We want all our clients to have a comfortable and stress-free experience with us! It's great to hear your service was completed quickly and to your satisfaction! Please let us know if there is anything else we can do; we're more than happy to help! Thank you, and have a wonderful day!

Business Response

LANSING, MI

Justin A|2020 Chevrolet Tahoe

Confirmed Service Customer

11/26/2025

Aaron is my guy for over 6 years all 3 of my car's are very well kept.

11/27/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Business Response

LANSING, MI

Barb S|2024 Chevrolet Trax

Confirmed Service Customer

11/26/2025

The service is always quality service. Mechanics and service people always do an awesome job really happy here

11/27/2025

Barb, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Alvin M|2025 Chevrolet Colorado

Confirmed Service Customer

11/26/2025

This place big time improved

11/27/2025

Alvin, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

Abigail L|2026 Chevrolet Equinox

Confirmed Sales Customer

12/1/2025

Jake Lederman was an amazing salesman who appeared very knowledgeable about the Cars he showed me. I felt like I was making a very informed decision and am pleased with my purchase.

Jacob Lederman

12/2/2025

We're glad to hear you found our staff was so knowledgeable and helpful! Until the next time we meet, take care!

Business Response

WYOMING, MI

Russell W|2026 Chevrolet Equinox

Confirmed Service Customer

12/1/2025

Awesome service and friendly service too all staff work hard to get my new vehicle which i love still

12/2/2025

Russell, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

SHERIDAN, MI

Ruth E|2024 Chevrolet Equinox

Confirmed Service Customer

10/27/2025

always great service

10/27/2025

Hi there, we're so glad to have provided you with a great service experience! Thank you for taking the time to let us know how we did! We sincerely value your business and hope you have an awesome day!

Business Response

LANSING, MI

Deanna H|2024 Chevrolet Blazer

Confirmed Service Customer

10/27/2025

Excellent!!! Cam Spiece is always the best to work with!!

10/27/2025

Hello! We're so glad to hear about your excellent experience with our team! Thank you for highlighting Cam, who helped you out! We're always more than happy to assist you if anything else comes up. Take care!

Business Response

GRAND LEDGE, MI

Alden R|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

11/19/2025

everything went smoothly

11/20/2025

Hi there! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you for your response, and have a great day!

Kathryn T|2019 Chevrolet Equinox

Confirmed Service Customer

11/23/2025

Service was wonderful, I was treated with kindness and respect.

11/24/2025

Kathryn, your wonderful feedback and rating mean a lot to us. If you have any questions, please don't hesitate to reach out!

Business Response

LANSING, MI

Adrianne J|2020 GMC Terrain

Confirmed Service Customer

11/23/2025

I made an appointment for an oil change and 4 new tires. I scheduled the appointment for 730 AM and I was there at 700 AM. The tires that were selected were confirmed in stock. I communicated that I needed to have my car done by 3 PM (because I was coordinating rides and needed to pick up my child from school). The team assured me this would be no problem. I received no communication from the team until 3:25 PM. At that point I didn't have a ride back to the dealership and had to scramble to get someone to pick up my child. To add insult to injury, after picking up my car and driving away, it was identified that NONE of the new tires had caps on the air valves. I have been a customer of Feldman for 25 years. And my dad has been a customer long before that. This is probably the last straw and I will need to seek out another dealership to provide recurring maintenance.

11/24/2025

Adrianne Jenkins, thank you for bringing this unfortunate experience to our attention. Here at Feldman Chevrolet of Lansing, we strive for excellence, and are disappointed to hear that you received anything less. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (517) 374-0900 so we can work towards a resolution.

Business Response

DEWITT, MI

Joann K|2024 Chevrolet Equinox

Confirmed Service Customer

12/1/2025

Everyone was informative.

12/2/2025

We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

Business Response

LANSING, MI

William H|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

12/4/2025

I have always worked with Josh Bendall exclusively because of his customer care. He made sure all my concerns were addressed so it was a pleasure to buy the 2021 silverado.. I will always follow my number one sale guy..Josh

12/4/2025

Hello, congratulations on your new vehicle! Thank you for highlighting our team member Josh, who has helped make your time with us so positive! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, and have a wonderful day!

Business Response

CHARLOTTE, MI

Randy B|2024 Chevrolet Silverado 1500

Confirmed Service Customer

11/16/2025

Got there 20 minutes early,and had no problems. Talked to Jamie about some GM rewards I had,and got a couple other things done too

11/17/2025

Randy, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! We sincerely value your business and look forward to your next visit!

Business Response

LANSING, MI

Michael C|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

11/26/2025

Exceptional attention to detail when installing my bed cover!!

11/26/2025

We appreciate your positive review about your recent visit with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case! If you have further needs or questions, please reach out! Thank you, and have an awesome day!

Business Response

LAINGSBURG, MI

Michael N|2026 Chevrolet Trax

Confirmed Sales Customer

11/26/2025

Excellent

Jacob Lederman

11/26/2025

Hi there, it's great to hear we could provide you with an excellent experience! Thank you for taking the time to leave us this response, have a wonderful day!

Business Response

LANSING, MI

Cindy J|2024 Chevrolet Equinox

Confirmed Service Customer

11/27/2025

I was greeted with friendliness and professionalism by Cameron. I was in for an oil change and tire rotation, and out half an hour later. Very fast and efficient. We bring all of our vehicles to Feldman Chevrolet.

11/28/2025

Cindy, thank you so much for your positive comments about Feldman Chevrolet of Lansing! Please don't hesitate to reach out if there's anything we can do for you.

Business Response

MASON, MI

Dan G|2023 Chevrolet Silverado 1500

Confirmed Service Customer

12/3/2025

Just a lube and tire rotation but everything about the service was super!

12/3/2025

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DEWITT, MI

Dallas W|2025 Chevrolet Silverado 1500

Confirmed Service Customer

12/5/2025

Everything was quick, Mark was awesome and easy to work with. The shuttle was great for getting back to work while my vehicle was

12/5/2025

Hi! It's great to hear your service was done quickly and to your satisfaction! Thank you for highlighting our team member Mark, who helped make your experience so positive! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

FOWLER, MI

Elain J|2024 Chevrolet Blazer

Confirmed Service Customer

12/5/2025

On 12/1/25 I had my car in for a tire check and he guys in the service depth had it all checked out and everything was fine.after I left the dealership on my way home I looked down and sa that my check engine light was on, so I turned round and went back to the dealership I pulled into the service department and talked with Nina Foster and she ran a test and found what we thought was the problem. Nia set up to have a mechanic take a look at it and thought it would only take a couple of hours to fix. After the mechanic looked things over there was more wrong then thought. Nina came to the waiting area to let me know what was going on. After talking things over I was set up with a temp car and was assured everything was covered and things will be fine. On 12/2/25 they let me know everything was fixed and I could not be more pleased with how Nina was professional and took that extra effort to make me comfortable. I would recommend Feldmans to anyone.

12/7/2025

Elain, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

POTTERVILLE, MI

Gena S|2025 Chevrolet Trax

Confirmed Service Customer

11/25/2025

Camron took care of me from start to finish and checked on me in between. He answered all my questions with a kind and patient demeanor. My service was completed in less than an hour, which was an added bonus to my experience.

11/25/2025

Marie, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

PORTLAND, MI

Damien W|2025 Chevrolet Equinox EV

Confirmed Service Customer

12/4/2025

The team is efficient and extremely helpful

12/4/2025

Our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you, and have an awesome day!

Business Response

Lansing, MI

Walter R|2026 Chevrolet Colorado

Confirmed Sales Customer

12/4/2025

Always great service!!

RICHARD IDING

12/4/2025

Hi! We're so glad to hear about your great service experience! If you're ever in need of more help, please let us know! Thank you, and have a fantastic day!

Business Response

GRAND LEDGE, MI

Ted K|2025 Chevrolet Silverado 1500

Confirmed Service Customer

12/4/2025

Great job! Service staff is what keeps my business at Feldman. The entire Lansing crew are great!

12/5/2025

Ted, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LANSING, MI

Ashlyn B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/7/2025

Kris and Jake were amazing and helped me out tremendously. They were both kind and I would recommend both of them to anyone looking at getting a vehicle.

Jacob Lederman

12/8/2025

Ashlyn, thanks for your praise and kind comments about our team. Thanks again for the recommendation, and have an amazing day!

Business Response

DEWITT, MI

Lucinda D|2019 Chevrolet Equinox

Confirmed Service Customer

12/8/2025

Clayton was very knowledgeable and professional.

12/8/2025

Lucinda, we're glad to hear you found our staff was so knowledgeable and professional! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Dewitt, MI

Walter W|2024 Chevrolet Equinox

Confirmed Service Customer

12/8/2025

service was quick and service rep Aaron was polite and professional. even though was just oil change and tire rotation, was done quickly and was taken right in even though we were about 45 minutes early for our appointment.

12/9/2025

We're glad to hear everything was completed quickly and to your satisfaction! Thank you for highlighting our team member Aaron, who helped make your experience such a positive one! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, and have a great day!

Business Response

LYONS, MI

Joshua T|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/10/2025

Very friendly and helpful employees.

Jacob Lederman

12/11/2025

Joshua, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

SAINT JOSEPH, MI

David D|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

11/15/2025

It was good and they worked to assist me

11/17/2025

Hello, we're glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you for your review, and have a wonderful day!

Business Response

WILLIAMSTON, MI

Torry G|2026 Chevrolet Equinox

Confirmed Service Customer

12/5/2025

Everything went great as always at Feldman! The mechanic who worked on my car did a fantastic job too.

12/5/2025

Hi there, we're so glad to have provided you with a great experience! Thank you for highlighting some of our staff who has helped you out during your visits! If you have any further needs, please don't hesitate to reach out! Thanks again, and have an awesome day!

Business Response

LANSING, MI

Danielle S|2023 Chevrolet Traverse

Confirmed Service Customer

12/8/2025

Mark is a great tech! He offered me suggestions on additional work beyond my oil change and my Traverse feels great after! They are such a friendly, efficient team. We are a GM family and when we moved to Lansing, we were so happy to find Feldman Chevrolet. We bought brand new in 2023 and will only bring it back to Feldman for service.

12/8/2025

Danielle, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

LAINGSBURG, MI

Manuel S|2020 Chevrolet Equinox

Confirmed Service Customer

12/8/2025

Clayton is awesome came in for an oil change and engine clean and he gave me a break down list of what's needed that was very helpful can always count on you guys thank you

12/8/2025

We want all our clients to have a comfortable and stress-free experience with us! Thank you for highlighting our team member Clayton, who helped make your visit go smoothly! If you have any further questions, please don't hesitate to reach out! Thanks again, and have an awesome day!

Business Response

LESLIE, MI

Lyle B|2018 Chevrolet Equinox

Confirmed Service Customer

12/8/2025

Tire sensor which was working perfectly the morning I brought it in was completely dysfunctional when I got the car back.

12/8/2025

Hi, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (517) 374-0900 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

LANSING, MI

Kirk A|2025 Chevrolet Blazer

Confirmed Sales Customer

12/10/2025

Jake Lederman's forthright and transparent expertise got us exactly what we were looking for at the right price point. He lead me confidently through our lease early turn-in experience and patiently guided me through the largely digital process with clear and timely communications via email and text message. Everyone's skeptical when buying a new vehicle, or any vehicle, as they should be. My experience with Feldman of Lansing and their entire team, keeps me coming back and exponentially increased my trust level. This keeps me a "Chevy Guy."

Jacob Lederman

12/10/2025

Kirk, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

John M|2014 Chevrolet 1500 Silverado

Confirmed Service Customer

11/27/2025

Took a bit too long, but good work.

11/28/2025

John, we appreciate you taking the time to leave us this feedback. Until the next time we meet, take care!

Shawn S|2018 Chevrolet Equinox

Confirmed Service Customer

12/2/2025

Everything was great

12/3/2025

Shawn, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

LANSING, MI

Thomas B|2024 Chevrolet Trailblazer

Confirmed Service Customer

12/8/2025

Good

12/8/2025

Hello! We're happy to hear we could provide you with a positive experience! Thank you for your review, and have a great day!

Business Response

LANSING, MI

John L|2022 Chevrolet Trax

Confirmed Service Customer

12/11/2025

Got an oil change and caught up on engine protection, performance restoration and fuel system cleaning.

12/11/2025

Hi there! We're so glad we were able to help you out! Please don't hesitate to reach out to us if there's anything more we can do! Thank you for your response, and have a great day!

Business Response

DIMONDALE, MI

Melissa A|2020 Chevrolet Traverse

Confirmed Service Customer

12/11/2025

Went in with a low tire pressure came out with a brand new tire from the warranty that I have purchased

12/12/2025

Melissa, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Keith W|2025 Chevrolet Silverado 1500

Confirmed Service Customer

12/13/2025

Friendly, fast, knowledgeable

12/14/2025

Keith, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Jarrod S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/15/2025

Amber was great

Amber Baker-Zakala

12/15/2025

Jarrod, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GRAND LEDGE, MI

Neco J|2025 Chevrolet Equinox

Confirmed Service Customer

12/15/2025

Had a great experience. Loved the new building. Appreciated the car wash!

12/15/2025

Hello, we're so glad to hear we could provide you with a great experience! Thank you for your positive comments about Feldman Chevrolet of Lansing! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Dennis C|2024 Chevrolet Equinox

Confirmed Service Customer

12/15/2025

Excellent job

12/15/2025

Hi there, thank you! It's great to hear we cold provide you with an excellent experience! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, and have a wonderful day!

Scott T|2025 Chevrolet Malibu

Confirmed Service Customer

11/28/2025

Great 👍

11/28/2025

Hi there, we're so glad to hear you had a great experience with our team! If you're ever in need of more help, please let us know! Thank you, and have an awesome day!

Business Response

DEWITT, MI

James P|2020 GMC Terrain

Confirmed Service Customer

11/28/2025

All went as planned. On time start and on time delivery. Courtesy Car, pick-up and delivery, etc.

11/28/2025

Hi, we are very happy we could provide you with a positive experience! Thank you for taking the time to let us know how we did! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a wonderful day!

Business Response

LANSING, MI

Ryan J|2020 Chevrolet Colorado

Confirmed Service Customer

12/17/2025

Very knowledgeable and friendly staff!

12/17/2025

We're glad to hear you found our staff to be so knowledgeable and helpful! If you have any further questions, please don't hesitate to reach out! Thank you, and have a wonderful day!

Business Response

LANSING, MI

Robert J|2024 Chevrolet Traverse

Confirmed Service Customer

12/17/2025

Parts arrived and were installed quickly and got the vehicle on the road

12/17/2025

It's great to hear everything was done quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we're more than happy to help! Thank you, and have a fantastic day!

Business Response

DIAMONDAL, MI

Jamie P|2022 Chevrolet Blazer

Confirmed Service Customer

12/17/2025

The only dealership I will ever go to. Honest and true to their customers.

12/17/2025

Wow, it's experiences like yours that really keep us motivated! Thank you for choosing Feldman Chevrolet of Lansing as your first choice for all your automotive needs! If you're ever in need of more help, please let us know! Thank you again, and have a wonderful day!

Business Response

LAINGSBURG, MI

Wyatt G|2023 Chevrolet Suburban 1500

Confirmed Service Customer

12/21/2025

Cam always knocks it out of the park! Anything we need he takes care of! 10/10 he keeps us coming back!

12/22/2025

Thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SAINT JOHNS, MI

Michaelle T|2021 Buick Encore

Confirmed Service Customer

12/21/2025

Very good...

12/21/2025

Michaelle, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Craig J|2025 Chevrolet Silverado 1500

Confirmed Service Customer

12/23/2025

Friendly helpful service rep

12/24/2025

Craig, we are very happy to have provided you with such a positive experience! We hope you have a great day!

Business Response

LANSING, MI

Kevin L|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/24/2025

Everyone was so accommodating, listening and explaining everything. Great experience.

Amber Baker-Zakala

12/24/2025

Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

Business Response

GRAND LEDGE, MI

Gregg T|2024 Chevrolet Traverse

Confirmed Service Customer

11/17/2025

The service at Feldman is always very good. Mark is always great!

11/18/2025

Gregg, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

WATERVLIET, MI

George C|2021 Chevrolet Blazer

Confirmed Service Customer

12/15/2025

As always Feldman has lived up to their expectations, I was completely satisfied. The work was done quickly as possible was no problems ,When I got home, everything was perfect.i checked under the hood was very pleased. Would definitely recommend this dealership to any other person who is interested in buying or receiving service on a Chevrolet.

12/15/2025

Hi there, thank you for taking the time to leave a review for us at Feldman Chevrolet of Lansing. We're glad to hear we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Please don't hesitate to reach out if there's anything additional we can do for you. Thank you again, and have an awesome day!

Business Response

BARRYTON, MI

Gordon H|2014 Chevrolet Malibu

Confirmed Service Customer

12/18/2025

Aaron is great, very good at explaining why things are needed to keep the car running well in the future as well as now. He is patient making things easier to understand. Thank you, Aaron.

12/18/2025

Hi there, we're so happy to hear about your positive experience! Thank you for taking the time to highlight our team member Aaron, who helped make your visit go smoothly! If you have any further questions, please give us a call. Thanks again, and have an awesome day!

Business Response

LANSING, MI

Adam H|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

12/19/2025

Got new tires and an oil change. Clay took excellent care of everything and kept me informed. Great service overall.

12/21/2025

Adam, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MAPLE RAPID, MI

Mark D|2017 Chevrolet Traverse

Confirmed Service Customer

12/22/2025

Prompt professional service from start to conclusion.

12/23/2025

Mark, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

EAST LANSING, MI

Huntar M|2025 Chevrolet Trax

Confirmed Service Customer

12/22/2025

The team was kind and helpful and informative.

12/22/2025

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LANSING, MI

Timothy B|2024 Chevrolet Blazer

Confirmed Service Customer

12/24/2025

Oil change & tire rotation was very quick. I was also impressed with the dealership waiting area.

12/25/2025

Timothy, It is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WILLIAMSTON, MI

Sally B|2020 Chevrolet Malibu

Confirmed Service Customer

12/24/2025

Quick service from friendly staff...took less time than they thought...

12/24/2025

We're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Brian K|2023 Chevrolet Traverse

Confirmed Service Customer

12/10/2025

Went smooth

12/11/2025

Brian, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

OKEMOS, MI

William H|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

12/17/2025

The service staff was excellent, the final cost was right on the expected amount they quoted and the service was done on time as well., no surprises... extremely happy

12/17/2025

Our staff is committed to providing each of our clients with the best automotive experience! We're happy to hear we could help you out. Feel free to reach out to us if you need anything! Thank you for your response, and have an awesome day!

Business Response

CHARLOTTE, MI

Samantha K|2024 Chevrolet Traverse

Confirmed Service Customer

12/17/2025

Oil change was quick and easy

12/17/2025

Hi there, it's great to hear your service was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Thank you, and have an awesome day!

Business Response

PERRY, MI

Sandra M|2025 Chevrolet Trailblazer

Confirmed Service Customer

12/22/2025

Prompt and very friendly

12/23/2025

Sandra, we are glad we could help! We do hope we can be of assistance in the future. Take care!

Business Response

LAINGSBURG, MI

Janis B|2023 Chevrolet Trailblazer

Confirmed Service Customer

12/22/2025

I felt like I was a priority, and my time was valuable. My appointment was for 3:30 p.m., and Clayton, the Service Rep, said I would be done by 4:30 p.m. I didn't believe him, but it was actually less than an hour to get everything done. I am very impressed with Clayton, and others that were part of the staff. They even brought my car up inside so I didn't have to walk outside in the cold and snow! :)

12/22/2025

Janis, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Susan R|2024 Chevrolet Trax

Confirmed Service Customer

12/22/2025

Camron was very helpful and kept in touch with me about the progress of the repair.

12/23/2025

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

LANSING, MI

Paul T|2022 Chevrolet Equinox

Confirmed Service Customer

12/24/2025

Clayton was amazing

12/24/2025

Paul, thank you so much for the positive review! We hope you have a great day!

Business Response

LANSING, MI

Jennifer P|2025 Chevrolet Equinox EV

Confirmed Service Customer

12/29/2025

Nina was absolutely fantastic. Very professional and kind.

12/30/2025

Jennifer, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Mason, MI

Karin D|2023 Chevrolet Trailblazer

Confirmed Service Customer

12/29/2025

I always have a great experience. Cameron in the service department always does a great job.

12/30/2025

Karin, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PORTLAND, MI

Rebecca B|2023 Chevrolet Traverse

Confirmed Service Customer

12/6/2025

Did exactly what I needed. Aaron was great to deal with.

12/7/2025

Rebecca, we're happy to hear you had such a positive experience with our team! We hope to see you soon!

Business Response

OWOSSO, MI

Christopher A|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

12/17/2025

Cameron was very professional, asked if I needed anything to let him know during my wait. Still had oil ptlrints on my fender and good, but no fault of Cameron's, that's on the person doing the acual work that should take more price it there job. But Camron was great to work with.

12/17/2025

Hi, we appreciate your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! Thank you for highlighting Camron, who helped make your experience such a positive one! If you're ever in need of more help, please let us know! Thanks again, and have a great day!

Business Response

CHARLOTTE, MI

Cathy B|2024 Chevrolet Equinox

Confirmed Service Customer

12/20/2025

Always helpful. Make sure that I'm up to date on all scheduled maintenance.

12/22/2025

Cathy, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

IONIA, MI

Mary P|2022 Chevrolet Malibu

Confirmed Service Customer

12/23/2025

I just wish that my service rep Mark would have checked my fab before having the diagnosis done and saved me 190.00. I believe he was playing stupid with me.. I feel very used and disappointed because I’m a female.

12/28/2025

Mary, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like the opportunity to make this up to you. Please contact our manager so we can make your experience a positive one. our General Manager, Joe Rodriguez, at 517-374-0900

Business Response

LANSING, MI

Monica S|2014 Chevrolet Traverse

Confirmed Service Customer

12/29/2025

Excellent service as always!!

12/29/2025

Monica, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

OWOSSO, MI

Stacy O|2026 Chevrolet Equinox

Confirmed Sales Customer

12/29/2025

I almost didn’t come back to the dealership after my last meeting a few months ago but Amber was wonderful to work with.

Amber Baker-Zakala

12/29/2025

Stacy, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

LANSING, MI

Mark S|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

12/30/2025

Na

Joshua Bendall

12/30/2025

Mark, thank you for the high star rating! We hope you have a great day!

Business Response

KALKASKA, MI

Rebekah V|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/30/2025

Great !

Jacob Lederman

12/31/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

EAST LANSING, MI

Jessica G|2023 Chevrolet Equinox

Confirmed Service Customer

12/12/2025

Quick and customer service is always great

12/12/2025

Hello! It's so great to hear your service was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have an awesome day!

Business Response

GRAND LEDGE, MI

Kevin H|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

12/12/2025

Camron was excellent to work with on my new tires and oil change.

12/12/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thank you for highlighting our team member Camron, who helped make your service go smoothly! We're always more than happy to assist you if anything else comes up. Take care!

Business Response

LANSING, MI

Joseph B|2024 Chevrolet Blazer EV

Confirmed Service Customer

1/5/2026

Quick and easy routine maintenance

1/5/2026

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LANSING, MI

Paul D|2026 Chevrolet Traverse

Confirmed Sales Customer

1/5/2026

Dick Iding was amazing every step of the way. He is a true asset to GM and the Feldman family.

RICHARD IDING

1/5/2026

Paul, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SAINT JOHNS, MI

Gladys F|2019 Chevrolet Equinox

Confirmed Service Customer

1/5/2026

We found out on Friday afternoon that the battery on our 2019 Equinox could no longer start the vehicle and Feldman Chevrolet of Lansing was able to fit us in for an appointment that same afternoon to replace the battery and check for any other problems. Fortunately, we were able to charge the battery at home and drive to the dealership for the battery replacement.

1/5/2026

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing! It's great to hear we could help you out! If you're ever in need of more help, please let us know! Thank you for taking the time to leave us this response, and have a wonderful day!

Business Response

LANSING, MI

David T|2025 Chevrolet Equinox EV

Confirmed Service Customer

1/7/2026

Great

1/7/2026

David, we are so happy to read such a great review about Feldman Chevrolet of Lansing - Service! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

East Lansing, MI

Wayne W|2025 Chevrolet Tahoe

Confirmed Service Customer

1/7/2026

1/7/2026 Wednesday My latest service for tire rotation and oil change was a surprise when I went to have this service performed. I discovered I had no warranty changes left. I have sense purchased the additional warranty coverage and was advised I can increase it later.

1/8/2026

Wayne, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Justin L|2014 GMC 1500 Sierra

Confirmed Service Customer

1/9/2026

Clay was an amazing advisor, very friendly, and my car was done in a timely manner.

1/9/2026

Justin, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing - Service. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DEWITT, MI

Barbara K|2025 Chevrolet Trailblazer

Confirmed Service Customer

12/3/2025

I always get great service at Feldman Chevrolet from Camron and everyone there! All of the folks are friendly and helpful! The new facility is lovely too!

12/4/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

EAST LANSING, MI

Leonardo J|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

12/4/2025

aaron was awesome to deal with. I will come back just for his customer service

12/4/2025

Hello, thank you for your kind words and this wonderful review! We appreciate you highlighting our team member Aaron, who helped make your experience so positive! Please don't hesitate to reach out to us if there's anything more we can do! Thanks again, and have a great day!

Business Response

SAINT JOHNS, MI

Daniel H|2020 Chevrolet 2500HD Silverado

Confirmed Service Customer

1/5/2026

GOOD

1/5/2026

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

WESTPHALIA, MI

Melissa G|2024 Chevrolet Tahoe

Confirmed Service Customer

1/7/2026

Everyone is always so helpful. My only complaint is the air freshener in the waiting area is really strong.

1/7/2026

Melissa, we're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Kirk A|2019 Chevrolet Blazer

Confirmed Service Customer

1/7/2026

Always efficient and transparent.

1/7/2026

We are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

Amanda W|2023 Chevrolet Blazer

Confirmed Service Customer

1/7/2026

Friendly service. My car was well taken care of and they made sure I knew exactly what was being done and if there were any other issues I needed to be aware of.

1/7/2026

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Nicole W|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

1/7/2026

Had an oil change done, was done in a timely fashion

1/7/2026

Nicole, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

JACKSON, MI

Dan Z|2016 GMC Terrain

Confirmed Service Customer

1/9/2026

Aaron has been my main contact for years now. He is great, always extremely helpful and courteous. Please give him a raise!!

1/9/2026

Dan, thank you for your kind review; we are happy to pass along your comments to Aaron here at Feldman Chevrolet of Lansing - Service! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LANSING, MI

David P|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/12/2026

Jeremy was very friendly, and knowledgeable. I enjoyed the purchasing process and down to earth explanation and I am confident in the purchase that I made. We look forward to a long relationship. Thanks Jeremy for all your help.

Jeremy Pastore

1/12/2026

David, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GRAND LEDGE, MI

Margaret G|2020 Chevrolet Traverse

Confirmed Service Customer

12/11/2025

Everyone is very friendly.

12/11/2025

Hello! Thank you for your kind comments about our team here at Feldman Chevrolet of Lansing! Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

LANSING, MI

Walter D|2020 Buick Encore GX

Confirmed Service Customer

1/1/2026

The staff were courteous and professional. the service was quick and great.

1/2/2026

We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

EATON RAPIDS, MI

Bradley S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/5/2026

The ladies that helped me where fantastic and made me very comfortable with my decision I would recommend this dealership to everyone.

Vivian Rose

1/5/2026

Bradley, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

Debra P|2026 Chevrolet Equinox

Confirmed Service Customer

1/5/2026

We have an air leak in our new Equinox. They replaced the windshield, and cracked the window so had to wait until another one was shipped. It still leaks. Going back a second time to have them look at it.

1/9/2026

We regret to hear that you had this experience with us. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Feldman Chevrolet of Lansing (517) 374-0900

Business Response

GRAND LEDGE, MI

Sue H|2022 GMC Yukon XL

Confirmed Service Customer

1/6/2026

It went very well

1/7/2026

Sue, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

OWOSSO, MI

Rebecca D|2024 Chevrolet Equinox

Confirmed Service Customer

1/7/2026

Excellent experience

1/7/2026

Rebecca, we are very happy we could provide you with a positive experience! We can't wait to see you again, have a great day.

Business Response

LANSING, MI

Glenn H|2025 Chevrolet Silverado 1500

Confirmed Service Customer

1/8/2026

Service technician did an outstanding job.

1/8/2026

Glenn, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LANSING, MI

Hugh D|2024 Chevrolet Equinox

Confirmed Service Customer

1/9/2026

Excellent

1/9/2026

Your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LANSING, MI

Rebecca B|2018 Chevrolet 3500HD Silverado

Confirmed Service Customer

1/9/2026

Always a good experience for me.

1/9/2026

Rebecca, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

OWOSSO, MI

Krishna K|2018 Chevrolet Malibu

Confirmed Service Customer

1/19/2026

Awesome 5 star

1/19/2026

Krishna, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

OKEMOS, MI

Kevin G|2022 Chevrolet Spark

Confirmed Service Customer

12/24/2025

Thanks!

12/24/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

PERRY, MI

Ronald M|2025 Chevrolet Silverado 1500

Confirmed Service Customer

1/2/2026

Everything went smooth and as expected. Thank you

1/2/2026

Hello, we strive for 100% satisfaction, and it's great to hear you had this positive experience! Please let us know if there is anything else we can do for you; we're more than happy to help! Thank you, and have an awesome day!

Business Response

LANSING, MI

Mary A|2018 Chevrolet Malibu

Confirmed Service Customer

1/10/2026

Great service and even changed the battery in my remote for free!

1/11/2026

Mary, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing and we hope to see you again soon!

Business Response

LANSING, MI

John H|2022 Chevrolet Equinox

Confirmed Service Customer

1/11/2026

Everything was good

1/11/2026

John, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DEWITT, MI

Jodi C|2024 Chevrolet Equinox

Confirmed Service Customer

1/12/2026

.

1/12/2026

Hi there, thank you for taking the time to leave us this five star rating! We sincerely value your business and hope you have a great day!

Business Response

LANSING, MI

Jack W|2017 Chevrolet Suburban

Confirmed Service Customer

1/12/2026

Very friendly people and quick service they took me home and picked me up with my vehicle was done. Could not ask for any better service.

1/13/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

LANSING, MI

Vincent C|2026 Chevrolet Traverse

Confirmed Sales Customer

1/14/2026

Always get excellent service. Jeremy is great.

Jeremy Pastore

1/14/2026

Vincent, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Shawn H|2020 Chevrolet Colorado

Confirmed Service Customer

1/14/2026

Great service

1/14/2026

Shawn, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LAINGSBURG, MI

Mike A|2015 GMC Yukon

Confirmed Service Customer

1/19/2026

...

1/19/2026

Mike, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

Business Response

ITHACA, MI

Janna S|2021 Chevrolet Traverse

Confirmed Service Customer

1/19/2026

Nina was great! I’m somewhat concerned that my windshield washer fluid was empty on Friday after having my oil changed on Monday. I didn’t use it that much last week.

1/19/2026

Hi there, thanks so much for your wonderful response about our team member Nina! We are happy to pass along your comments to the staff here at Feldman Chevrolet of Lansing! If you ever need anything else from us, please feel free to give us a call or stop by. Thanks again and have an awesome day!

Business Response

WILLIAMSTON, MI

Paul S|2026 Chevrolet Traverse

Confirmed Sales Customer

12/31/2025

Kaitlyn was great to work with

Kaitlyn Guenther

12/31/2025

Hello! Thank you for highlighting our team member Kaitlyn, who helped make your experience a great one! We're always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

DEWITT, MI

Jared T|2023 Chevrolet Blazer

Confirmed Service Customer

1/21/2026

Everything went completely smooth

1/21/2026

We want all our clients to have a comfortable and stress-free experience with us! It's great to hear we could help you out! We are always more than happy to assist you if anything else comes up. Thank you, and have an awesome day!

Business Response

HASLETT, MI

Jeane R|2025 Chevrolet Equinox

Confirmed Service Customer

1/23/2026

It's was what I expected from G M promp and efficient.

1/23/2026

Hi there, thank you for taking the time to leave a review for us at Feldman Chevrolet of Lansing. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, and have an awesome day!

Business Response

LANSING, MI

Andrew R|2024 Chevrolet Equinox EV

Confirmed Service Customer

1/23/2026

In one word, NINA. Nina provides the best service support I've ever had at any dealership in over 40 years. She's friendly, professional, communicative, and treats me like family. Sales support and shuttle service is great, but Nina's the reason I keep coming back to Feldman of Lansing!

1/23/2026

Wow, it's experiences like yours that really keep us motivated! Thanks so much for your wonderful response about our team member Nina, who has helped make your time with us so positive! We strive to deliver an excellent experience, and are glad you found this to be the case! If you have further needs or questions, please reach out! Thank you again, and have a fantastic day!

Business Response

LANSING, MI

Jared P|2025 Chevrolet Trax

Confirmed Service Customer

1/23/2026

Came in for routine maintenance and Clayton took great care of everything. Quick, clear, and professional service.

1/23/2026

Hello! It's great to hear your service was done quickly and to your satisfaction! Thank you for highlighting our team member Clayton, who helped make your experience such a positive one! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Nancy P|2021 Chevrolet Equinox

Confirmed Service Customer

1/25/2026

Service in vehicle was good. However communication was slow I had to keep calling for updates and sometimes was not called back as promised

1/26/2026

Thank you; we appreciate your feedback! Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

Business Response

LANSING, MI

Betsy M|2019 Chevrolet Colorado

Confirmed Service Customer

1/28/2026

Nina is amazing.

1/28/2026

Hi, thank you for highlighting our team member Nina, who helped make your experience an awesome one! Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

EAST LANSING, MI

Ryan E|2019 Chevrolet Suburban

Confirmed Service Customer

12/25/2025

I scheduled an appointment for an oil change at 2:30 pm. I arrived at 2:15 pm and my oil change was not complete until 4:30 pm. 2 hours seems excessive for a scheduled oil change. Staff was kind and courteous.

12/29/2025

Ryan, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please contact our General Manager, Joe Rodriguez, at 517-374-0900 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Kimberly W|2024 Chevrolet Trailblazer

Confirmed Service Customer

12/25/2025

Everyone was so nice and I got right in and they got to work

12/25/2025

Kimberly Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

Business Response

Charlotte, MI

Fred P|2021 Chevrolet Blazer

Confirmed Service Customer

1/26/2026

Your service team was stellar. They took care of all of my issues and made me feel very much at ease..

1/26/2026

We want all our clients to have a comfortable and stress-free experience with us! Thanks so much for taking the time to let us know how we did! If you ever need anything else from us, please feel free to give us a call or stop by. Thank you again, and have a wonderful day!

Business Response

LANSING, MI

James P|2020 GMC Terrain

Confirmed Service Customer

1/26/2026

A well-organized dealership. Appointment had auto taken in on time and returned on time. Very efficient. I appreciate the professionalism of this organization.

1/26/2026

Hi there, thank you so much for your positive comments about Feldman Chevrolet of Lansing! We're happy your service was completed quickly and to your satisfaction! If you're ever in need of more help, please let us know! Thanks again, and have a great day!

Business Response

LANSING, MI

Christin K|2026 Chevrolet Equinox

Confirmed Sales Customer

1/29/2026

Excellent service by Alaina. She was very helpful and knowledgeable.

Alaina Solitro

1/29/2026

Hello! We're so glad to hear we could provide you with an excellent service experience! Thank you for highlighting our team member Alaina, who helped you out during your visit! If you have any further questions, please don't hesitate to reach out! Thanks again, and have a great day!

Business Response

DEWITT, MI

Janice M|2026 Chevrolet Equinox

Confirmed Sales Customer

1/29/2026

Kent Boothe is great to work with. Makes buying a car easy. He answered all my questions. I will continue purchasing cars with him as my salesman.

KENT BOOTHE

1/29/2026

Hi there, congratulations on your new vehicle! Thank you for your wonderful response about our team member Kent, who helped you out! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you again, and have a great day!

Business Response

LANSING, MI

Robert A|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

1/30/2026

The transition and repairs went smoothly

LANSING, MI

Charlene F|2025 Chevrolet Trailblazer

Confirmed Service Customer

2/1/2026

Great service.

LANSING, MI

Anthony G|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

1/19/2026

The sales person was very friendly and helpful

Kaitlyn Guenther

1/19/2026

Anthony, our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MOUNT MORRIS, MI

Bryan S|2024 Buick Enclave

Confirmed Service Customer

1/19/2026

Thanks for your service

1/19/2026

Bryan, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MILFORD, MI

David H|2022 Chevrolet Tahoe

Confirmed Service Customer

1/23/2026

Everything was great. I am always treated well at Feldman Chevrolet.

1/23/2026

Hello! We're so glad to hear we have been able to provide you with such a positive experience! We're always more than happy to assist you if anything else comes up. Thank you for your response, and have a great day!

Business Response

LAKE ODESSA, MI

Kevin N|2026 Chevrolet Equinox

Confirmed Sales Customer

1/25/2026

Kent Boothe and his colleagues made this a truly pleasant buying experience. I inquired about a vehicle by email at 7:00 a.m., and by 5:00 p.m. I was driving my purchased vehicle off the lot. The interactions were smooth, efficient, and handled by a knowledgeable staff. Beautiful facility as well.

KENT BOOTHE

1/26/2026

Kevin, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DEWITT, MI

Madison M|2023 Chevrolet Equinox

Confirmed Service Customer

1/28/2026

I am very impressed with Feldman’s. The whole process went smoothly once I found out there was a recall on the fuel pump. You guys got me in the next day. The shuttle service is a 10/10!

1/28/2026

Hi there, thank you so much for your wonderful comments about Feldman Chevrolet of Lansing! We're glad to hear we delivered such a positive experience. If there's anything further we can do for you, we are happy to help! Thanks again, and have an awesome day!

Business Response

WESTPHALIA, MI

Sarah G|2026 Chevrolet Equinox

Confirmed Service Customer

1/28/2026

Easy process all around, from scheduling to drop off to pick up! And friendly customer service. Thank you.

1/28/2026

Hello, we're happy to hear you had such a positive experience with our team! If you have further needs or questions, please reach out! Thank you, and have an awesome day!

Business Response

East Lansing, MI

Roberta O|2019 Chevrolet Sonic

Confirmed Service Customer

1/30/2026

Service Advisor Nina Foster was knowledgeable and easy to communicate with. I remember when Nina first started at Feldman and she deserves to considered on a par with other Service Advisors.

LANSING, MI

Kenneth F|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

1/30/2026

Always friendly and responsive.

SAINT JOHNS, MI

Lorenzo H|2023 Chevrolet Silverado 1500

Confirmed Service Customer

2/2/2026

Made sure my truck was taken care of. Dealership was clean and friendly staff made me feel at home while I waited for my service to be finished.

LANSING, MI

Eison S|2021 Chevrolet Equinox

Confirmed Service Customer

12/31/2025

The people were very helpful and informative regarding my needs

12/31/2025

We're so glad to hear you found our staff to be so knowledgeable and helpful! If you have any further questions, please don't hesitate to reach out! Thank you for taking the time to leave us a response, and have an awesome day!

Business Response

LANSING, MI

Doug R|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

12/31/2025

I was received promptly, treated professionally and shown courtesy. The knowledge of my service technician was rewarding as it put my trucks issues front and center.

1/1/2026

Doug, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing - Service and we hope to see you again soon!

Business Response

LANSING, MI

Jamie P|2022 Chevrolet Blazer

Confirmed Service Customer

1/21/2026

Always the best. Thank you again service!

1/21/2026

Hi there, thank you for your kind words and this wonderful review! We're so glad to hear we delivered such a great experience. If there's anything further we can do for you, we're happy to help! Thanks again, and have an awesome day!

Business Response

LAINGSBURG, MI

Tomas A|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/26/2026

Here’s a polished, professional version of your testimonial with clear flow and strong praise, while keeping your original message intact: Josh B. did an amazing job throughout the entire transaction. He really listened and helped me find exactly what I was looking for, even while navigating a challenging situation transitioning from an SUV to a truck. The truck was absolutely gorgeous—everything I wanted and more. Josh made a great effort to ensure everything happened in an expeditious and seamless manner. Thank you again, Josh, for going above and beyond. Highly recommend Feldman Chevrolet of LANSING.

Joshua Bendall

1/26/2026

Our staff is committed to providing each of our clients with the best automotive experience! Thank you so much for your wonderful response about our team member Josh, who helped make your visit such a positive one! If you have any further questions, please don't hesitate to reach out! Thanks again, and have a fantastic day!

Business Response

DEWITT, MI

Lisa P|2026 Chevrolet Colorado

Confirmed Sales Customer

1/31/2026

It was a good experience. Jake was great.

OSCODA, MI

Elizabeth K|2020 Chevrolet Equinox

Confirmed Service Customer

1/31/2026

Excellent service. Great communication, they are very thorough about the repairs that my car needs/needed. Very easy to make an appointment. Everyone is very friendly and constantly check in/communicate about what's going on with my car/repairs. And when I leave, my car is working great!! I highly recommend Feldman!

EAST LANSING, MI

Michael D|2018 Chevrolet Trax

Confirmed Service Customer

2/2/2026

Mark treated me fairly If your computer says anything different then fix the computer

LANSING, MI

Melissa O|2026 Chevrolet Traverse

Confirmed Sales Customer

2/4/2026

Had a smooth experience

DIMONDALE, MI

Cynthia G|2024 Chevrolet Equinox

Confirmed Service Customer

1/16/2026

Everything went well, no problems

1/16/2026

Cynthia, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Marisela P|2026 Chevrolet Trax

Confirmed Sales Customer

1/16/2026

Excelente trato muy amable el espacialista k me atendió Orlando Medina

Orlando Medina

1/16/2026

Hola, nos alegra mucho haberle brindado una experiencia tan positiva. No dude en contactarnos si hay algo más que podamos hacer por usted.

Business Response

WYOMING, MI

Susan F|2015 GMC 1500 Sierra

Confirmed Service Customer

1/21/2026

On schedule - update with status- explain what is needed but not forcefully

1/21/2026

Susan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Duane S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

1/23/2026

Efficient and complete

1/23/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DEWITT, MI

Scott P|2025 Chevrolet Silverado 1500

Confirmed Service Customer

1/27/2026

The new dealership is very nice and everyone is very accommodating

1/27/2026

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing! We appreciate you taking the time to let us know how we did! We are always more than happy to assist you if anything else comes up. Thanks again, and take care!

Michael P|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

1/28/2026

Good Service, friendly staff.

1/28/2026

Hi there, it's awesome to hear about your positive service experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Thank you, and have a great day!

Business Response

LESLIE, MI

Victoria T|2022 Chevrolet Equinox

Confirmed Service Customer

1/30/2026

I'm always happy with my service

LANSING, MI

Kalee S|2020 Chevrolet Trax

Confirmed Service Customer

1/30/2026

Mark C took really good care of me!! Feldman usually does a great job take care of my car. I had no problems since I got the car 6 years ago!! Thank you!!

EAST LANSING, MI

Lillie J|2014 Chevrolet Equinox

Confirmed Service Customer

2/2/2026

service person explained everything they were going to be doing to my car. I really appreciated the time given to give me all the details on what they would be doing that day to my car.

LANSING, MI

Savana R|2026 Chevrolet Trailblazer

Confirmed Sales Customer

2/4/2026

Vivian and Danny were AWESOME. Very helpful and informative :)

FENTON, MI

Robert M|2019 Chevrolet Impala

Confirmed Service Customer

1/15/2026

Excellent experience at Feldman with Aaron Young as my advisor!

1/15/2026

Hi there, it's great to hear we could provide you with an excellent experience! Thank you for highlighting our team member Aaron, who helped make your visit so positive! If you ever need anything else from us, please feel free to give us a call or stop by. Thanks again, and have an awesome day!

Business Response

WILLIAMSTON, MI

Janet B|2024 Chevrolet Trax

Confirmed Service Customer

1/15/2026

Agent was very friendly and explained all pricing

1/15/2026

We want all our clients to have a comfortable and stress-free experience with us! Thank you for taking the time to let us know how we did! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LANSING, MI

Sue B|2019 Chevrolet Equinox

Confirmed Service Customer

1/15/2026

Everything went as expected.

1/15/2026

Hi there! We're so happy we were able to help you out! Feel free to reach out to us if you need anything. Thank you for your review, and have a wonderful day!

Business Response

EAST LANSING, MI

Tom P|2023 Chevrolet Silverado 1500

Confirmed Service Customer

2/9/2026

The location is very nice, service is quick, and service staff very easy to deal with. I did have an issue this time with what looks like oil dripped on top of the engine cover and the tire air pressure not inflated as recommended. I will be glad to talk about this if someone wants to contact me. Thanks! Tom Pease

MASON, MI

Ashley W|2010 Chevrolet Malibu

Confirmed Service Customer

2/9/2026

Quick and simple recall replacement

LANSING, MI

Tina S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

2/9/2026

Brought my truck in for an issue with the seat making noise and an oil change. Dealership had my truck for 3 days after which I got a text stating my oil change was complete and they had to order the part for the seat and I needed to come pick my truck up. After picking the truck up I didn’t notice until I got to work the change oil light was still on and the window sticker was still the sticker from my last oil change from Walmart. My finance checked the oil filter when I got home and it still had the Walmart filter on it. THE DEALERSHIP NEVER DID THE OIL CHANGE!! Plus the service writer never bothered to check to make sure the work was done before I took the truck. So then I had to take my truck back to the dealership so they could actually change the oil. Another day without my truck after them already having it for 3 days! The level of incompetence at this dealership is shocking. How the heck does this even happen where a customer pays 80.00 for an easy service that was never completed? Not only did they charge me for an oil change that was never completed I had to wait at the cashier desk for 15 minutes while the cashier was outside taking a smoke break. If I could give zero stars I would.

DANSVILLE, MI

Marty L|2025 Chevrolet Silverado 1500

Confirmed Service Customer

2/10/2026

Staff was courteous and prompt

PERRINTON, MI

Sandra E|2023 Chevrolet Blazer

Confirmed Service Customer

1/19/2026

Very helpful and friendly I only like dealing with Aaron in the service department. He’s very nice and helpful and patient.

1/20/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Karol F|2021 Chevrolet Blazer

Confirmed Service Customer

1/19/2026

I like Feldman Chevy, there’s a new building on the premises. The service staff is so kind and gracious when they great you when you arrive. Their focus is car 1st, customer 2nd as it should be.

1/20/2026

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Business Response

MASON, MI

Lauren R|2020 GMC Terrain

Confirmed Service Customer

1/19/2026

Clayton was very friendly and helpful. I greatly appreciation the communication. Also thought it was amazing he had my car washed because it was very needed! Thank you, I'll be coming back for future work.

1/20/2026

Thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!

Business Response

LANSING, MI

David D|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

2/5/2026

Service rider mark was excellent unfortunately the person fixing my vehicle did not finish the job correctly and should’ve just done it the first time now I’m gonna have to bring my vehicle back. I have no vehicle to drive. You did not give me a vehicle last time because you didn’t have one so I had to rent one needless to say the inconvenience of this is far beyond me explaining if your service technician sees something they need to fix it and not guess and if they’re in there and they know something is going to possibly go wrong. They should replace that as well.

DEWITT, MI

Robert S|2019 Chevrolet Equinox

Confirmed Service Customer

2/7/2026

solid service in a timely way !!

EAST LANSING, MI

Cleo D|2020 Chevrolet Equinox

Confirmed Service Customer

2/7/2026

Great service

EAST LANSING, MI

Greg W|2020 Chevrolet Colorado

Confirmed Service Customer

2/12/2026

They were honest and friendly and got the job done

LANSING, MI

Joseph P|2023 GMC Acadia

Confirmed Service Customer

2/13/2026

Mark, from the service department, did a great job in taking care of our service needs on our Acadia. He went above and beyond what was expected, and it was greatly appreciated.

OKEMOS, MI

Susan F|2015 GMC 1500 Sierra

Confirmed Service Customer

2/15/2026

Always nice and welcoming.

BATH, MI

Alexander W|2020 Chevrolet Equinox

Confirmed Service Customer

2/15/2026

I felt as though it was a little hard to get into contact with people at some times. I was also slightly frustrated that my car was at the dealership for two weeks and at no point was a loaner vehicle available, leading me to lose ours and wages at work. Other than that, I have nothing else to be upset with pertaining to my experience.

EAST LANSING, MI

Deborah H|2026 Chevrolet Equinox

Confirmed Sales Customer

2/1/2026

The dealership looked amazing. Very detailed and clean. Jake, our salesperson, was amazing. He was very attentive to my every need. He also was also very good at his job. He answered every question I had. I was his number 1 person to make the deal happen. He communicated well through phone, text, and email. You can tell that Jake loves his job and making people happy. Thank you so much.

PRUDENVILLE, MI

Cindy S|2016 Chevrolet Colorado

Confirmed Service Customer

2/2/2026

Easy appointment, check-in and the Truck was pulled into the Service Garage at the perfect time. Thanks!

LANSING, MI

Randell H|2022 Chevrolet Equinox

Confirmed Service Customer

2/2/2026

they fixed a major engine problem that required ordering parts from out of state. they provided a loaner vehicle do i could get to work... could not have been more pleased with service provided.

EAST LANSING, MI

Margaret S|2018 Chevrolet Trax

Confirmed Service Customer

2/9/2026

Very pleased, as usual.

LANSING, MI

Jeffrey B|2026 Chevrolet Silverado 1500

Confirmed Service Customer

2/9/2026

Àaron in Service was exemplary!

LANSING, MI

Sandra P|2025 Chevrolet Silverado 1500

Confirmed Service Customer

2/11/2026

They didn't check on me during my service. I only saw him until the service was done.

LANSING, MI

Brian F|2026 Chevrolet Traverse

Confirmed Sales Customer

2/13/2026

This dealership exceeded our expectations with honesty and value! We are excited to have our new Chevy and work w Feldman for our service needs.

LAINGSBURG, MI

Anamarie A|2026 Chevrolet Traverse

Confirmed Sales Customer

2/13/2026

Jamie did an amazing job! We told her what we wanted and she made it happen. She is honest and trustworthy which makes buying a vehicle so much easier. We hope to work with her everytime we need to get a vehicle!

MOUNT PLEASANT, MI

Ronald L|2026 Chevrolet Colorado

Confirmed Sales Customer

2/13/2026

Nice to work with people that have knowledge and experience.

BATH, MI

Steve M|2017 Chevrolet Colorado

Confirmed Service Customer

2/13/2026

Mark Callahan did a great job helping me through a couple of problems with my Chevy Colorado. He was responsive and went over-and-above in his assistance. Communication was excellent.

LANSING, MI

John J|2023 Chevrolet Traverse

Confirmed Service Customer

2/16/2026

Excellent, thank you also for washing my car.

LANSING, MI

Eden G|2019 Chevrolet Traverse

Confirmed Service Customer

2/16/2026

Always friendly service. This time they forgot to put a new oil change mileage sticker 😔

LANSING, MI

Mario S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

2/4/2026

Rose was very helpful and did a lot so that we could go home happy with our new truck

WEBBERVILLE, MI

Mark D|2017 Chevrolet Traverse

Confirmed Service Customer

2/8/2026

Mostly ok, confusion when it came to breaks.

EAST LANSING, MI

Robbie S|2013 GMC Acadia

Confirmed Service Customer

2/9/2026

I really enjoyed working with Mike he met all my needs and took great care of me most importantly i felt heard thank you <3 10/10 would highly recommend

LANSING, MI

James G|2015 GMC Yukon

Confirmed Service Customer

2/9/2026

Good ppl didn’t expect such good treatment

LANSING, MI

Michelle V|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

2/12/2026

I came in for an oil change, the guy next to me in the lobby was offered a car wash and was told it was part of the routine now with anyone has service done. I blasted the whole convo on Facebook. You can figure out if my post was worth running it through the car wash or not.

LANSING, MI

Lesli S|2023 Chevrolet Traverse

Confirmed Service Customer

2/12/2026

Joe, Jamie & Mark are all fantastic!

PORTLAND, MI

Raymond B|2022 Chevrolet Colorado

Confirmed Service Customer

2/12/2026

Awkward service experience. No one came to greet me when I got out of my truck. I stood around the service desk until one of the many people behind the counter acknowledged me.

DEWITT, MI

Shirley P|2026 Chevrolet Traverse

Confirmed Sales Customer

2/16/2026

Exciting, fun, challenging, professional and long! Lol

LANSING, MI

Travis W|2023 Chevrolet Silverado 1500

Confirmed Service Customer

2/17/2026

I was told that my truck needed a lower control arm, a spindle, and alignment, and a new rim for $3400. Turns out the rim was just cosmetic, and the control arm was the only thing that needed to be replaced. I asked to pick up my truck and was told that the inspection was going to be $190 for them to look at it and tell me a price for things that didn't need to be replaced. Since it was so high I submitted a claim with my insurance. After that I did not hear from the service department for over a week. I found out that the actual price was only about 2600 for the repairs since the insurance company was paying it now. I called the service desk and texted the number everyday for almost a week before I heard back that my truck was done. I left messages every time and never heard anything back. I never received a call back, or a text letting me know the status of anything for days. When I finally got the call from them, I was told that the wheel was on backorder and that it was just cosmetic. I was under the impression that the wheel was not drivable. The wheel has still not been changed and is on order and now I have to go back to have that changed out when it comes in. Hopefully this wheel is actually on order and I will get a call to have it replaced since it is already paid for. Overall I am pretty disappointed with the whole situation. If I would have known it was just the control arm, I would have picked up the truck and had that changed without filing an insurance claim.

EAST LANSING, MI

Terry L|2017 Chevrolet Trax

Confirmed Service Customer

2/16/2026

Very easy oil change. Mark was awesome - as always!

EAST LANSING, MI

Gregory F|2014 Chevrolet Impala

Confirmed Service Customer

2/18/2026

I have worked with Aaron several time at Feldman Chevrolet several time in the past and every with every visit he was extremely knowledgeable and helpful.

EAST LANSING, MI

Carmen C|2026 Chevrolet Equinox

Confirmed Sales Customer

2/18/2026

Within 3 minutes of looking at vehicles a gentleman came outside to greet me. I told him I had an appointment and he got Amber right away. She was very friendly. She took me inside but she was still helping another client, I didn't wait long and she apologized several times. No biggie it happens. She was very helpful and knowledgeable about the vehicles. I thought I was going to test drive a couple of SUV but I fell in love with the first one. I have never had any issues and this is my third truck I've gotten here.

LANSING, MI

Victor R|2017 Chevrolet Equinox

Confirmed Service Customer

2/18/2026

I think I already responded to this!

EAST LANSING, MI

Timothy B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

2/18/2026

Jamie the sales person was amazing to work with. The overall experience was very pleasant.

GRAND LEDGE, MI

Robert M|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

2/18/2026

Jake was fantastic to work with. He was engaged and listened well. He was interested in making the experience good for me. He was conscious of my time while assisting me and customers. I'm planning on purchasing two more vehicles in the next few months from Jake.

PINCKNEY, MI

Gordon R|2018 Chevrolet Malibu

Confirmed Service Customer

2/21/2026

Once again the service department got me back on the road well ahead of their estimated time. Great work once again!

EAST LANSING, MI

Heather B|2018 Chevrolet Traverse

Confirmed Service Customer

2/21/2026

Customer service is great! Easy to get an appointment the next day.

LANSING, MI

Dennis N|2026 Chevrolet Trax

Confirmed Sales Customer

2/23/2026

My wife went in to look for a new vehicle because her lease was coming up. The sales person Jake courteous, professional. He went above and beyond to get my wife into the car she was looking for with a great deal.

OWOSSO, MI

Kim S|2019 Chevrolet Traverse

Confirmed Service Customer

2/26/2026

Staff was friendly. Had my oil changed and tires rotated. They forgot to calibrate my tire sensors and now when I try to look at my tire pressure it doesn't show up.

LANSING, MI

Christina W|2023 Chevrolet Equinox

Confirmed Service Customer

3/2/2026

I brought my car in for an oil change and found out there was a recall on the people pump. I was told it was gonna be one to two hours and asked if I would like to wait while it was fixed or if another time would be better. Luckily, I brought a book and I was able to sit in the waiting area. It was very nice and quiet, perfect for reading, and the workers were very helpful.

3/4/2026

Christina, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Karen S|2017 Chevrolet Malibu

Confirmed Service Customer

2/17/2026

I came in for routine maintenance. They got it done very quickly and even washed the car!

LANSING, MI

Michell K|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

2/19/2026

I have been using the dealership for almost 11 years. Kent booth is our salesperson.He always goes above and beyond.It's very obvious how hard he works to make the customer happy. Wish I could say the same about a few other departments. Kent is the reason we keep coming back.

LAINGSBURG, MI

Arthur K|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

2/23/2026

All good 👍

WEBBERVILLE, MI

Jeffrey A|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

2/25/2026

Jamie was a great salesperson. She explained everything and had my truck ready to go!

MASON, MI

Mary P|2025 Chevrolet Equinox

Confirmed Service Customer

2/25/2026

It was very efficient and quick service. Third time I have used your body shop.

EAST LANSING, MI

Francis B|2023 Chevrolet Equinox

Confirmed Service Customer

2/27/2026

Service person was fantastic, made my wife feel comfortable

LANSING, MI

Margaret S|2018 Chevrolet Trax

Confirmed Service Customer

2/27/2026

Great, as usual.

LANSING, MI

Rebecca R|2026 Chevrolet Equinox

Confirmed Sales Customer

2/27/2026

Barry was very easy to work with and made this experience so much more pleasant one

ALMA, MI

Azalia R|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

2/27/2026

Well, I was greeted by Kaitlyn, and let me tell you, my experience with her has been incredible. My cousin works as a car dealer, and after the entire process of getting my husband his truck, my new lease will be with Kaitlyn next year instead of my cousin. That’s how amazing she is. There’s more to say about her but just know she won’t bite you like sharks tend to do in this business she’s genuine great and I look forward to getting my new vehicle next year with her. Shout out to Kaitlyn 🙌🏽

LANSING, MI

Gayle S|2019 Chevrolet Equinox

Confirmed Service Customer

3/1/2026

Extremely helpful. Identifies issues with the vehicle, and solutions that were offered. Maintenance was scheduled and completed in a timely manner.

LANSING, MI

Kenneth A|2026 Chevrolet Silverado 3500 HD

Confirmed Sales Customer

2/27/2026

Been buying new trucks from the same two people for 30 years Pat Iding and Jeff Armour

MANISTEE, MI

Yusimi O|2025 Buick Enclave

Confirmed Service Customer

3/2/2026

They did a good job

3/4/2026

Thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LANSING, MI

Paul G|2022 Chevrolet Equinox

Confirmed Service Customer

2/5/2026

Great customer service. Very personable

SAGINAW, MI

Josh J|2019 GMC Terrain

Confirmed Service Customer

2/17/2026

Mark and the fellas took great care of me. Had me in and out in an hour as a walk in appointment. They even washed my car for me afterwards!

MASON, MI

Gaetan M|2019 Chevrolet Equinox

Confirmed Service Customer

2/17/2026

The team was professional

LANSING, MI

Hobart S|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

2/18/2026

Always friendly, fast and efficient

LANSING, MI

Gary W|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

2/18/2026

Excellent service

DIMONDALE, MI

Kevin F|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

2/22/2026

Quick and very professional

DEWITT, MI

Alvin M|2025 Chevrolet Colorado

Confirmed Service Customer

2/23/2026

Great experience very quick. Vast improvement

BATH, MI

Renee S|2024 Chevrolet Trailblazer

Confirmed Service Customer

2/23/2026

Excellent customer service vehicle maintenance.

LANSING, MI

Todd D|2026 Chevrolet Silverado 1500

Confirmed Service Customer

2/25/2026

I purchased a Silverado truck one week ago today. Communication was poor with my sales person. The truck and paperwork were not ready when I arrived to pick it up. The truck was not pulled forward. I received a brief introduction to the truck by a pleasant guy who was not overly knowledgable.

EAST LANSING, MI

Janet A|2021 Chevrolet Equinox

Confirmed Service Customer

3/1/2026

Very friendly, courteous, great waiting area, gas efficient service, yum to the popcorn

LANSING, MI

Peter K|2026 Chevrolet Equinox

Confirmed Sales Customer

3/2/2026

Friendly, professional, and trustworthy.

RICHARD IDING

3/4/2026

Peter, we are so happy to read such a great review about Feldman Chevrolet of Lansing! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Phyllis F|2026 Chevrolet Equinox

Confirmed Sales Customer

3/2/2026

It was very good

Jacob Lederman

3/4/2026

Phyllis, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

LANSING, MI

Journey S|2026 Chevrolet Traverse

Confirmed Sales Customer

3/2/2026

Great sales person Katie. She answered all the questions we had about our vehicle and our incentives. The wait time to meet with a finance person was long. The finance guy was awesome also and finished quickly. I felt being there for 5 or more hours was tiring and exhausting. There should be more food options available if buying a car takes more than 3 hours.

Kaitlyn Guenther

3/4/2026

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Pamela W|2022 Chevrolet Equinox

Confirmed Service Customer

1/28/2026

Outstanding customer service from Cameron and Nina Foster. Explained the service I was getting, and car was done way before I had expected. Thank you to Cameron and Nina.

1/28/2026

Our staff is committed to providing each of our clients with the best automotive experience! Thanks so much for highlighting Camron and Nina, who helped you our during your visit! If you're ever in need of more help, please let us know! Thank you again, and have a great day!

Business Response

LANSING, MI

Vicky G|2020 Buick Envision

Confirmed Service Customer

1/28/2026

Feldman’s have an excellent service department!

1/28/2026

Hello, we strive for 100% satisfaction, so it's great to hear you had an excellent experience at Feldman Chevrolet of Lansing! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you for your review, and have a wonderful day!

Business Response

EAST LANSING, MI

Perla D|2021 Chevrolet Equinox

Confirmed Service Customer

1/28/2026

I really appreciated the text messages with updates and concerns .

1/28/2026

We want all our clients to have a stress-free experience with us! Thank you for taking the time to let us know how we did! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

Business Response

LANSING, MI

Olivia D|2026 Chevrolet Trax

Confirmed Sales Customer

2/18/2026

It was a pretty good experience, my only real complaint is that it took a long time to take care of the paperwork.

EAST LANSING, MI

Jasmine R|2026 Chevrolet Equinox

Confirmed Sales Customer

2/27/2026

I had a great experience.

LANSING, MI

Kedra S|2026 Chevrolet Equinox

Confirmed Sales Customer

2/27/2026

Everything was excellent very helpful Kent booth

ROSEVILLE, MI

Jennifer J|2026 Chevrolet Trax

Confirmed Sales Customer

2/27/2026

Jake Lederman was very helpful with purchasing my new suv. Great customer service!

OVID, MI

Dorothy E|2018 Chevrolet Trax

Confirmed Service Customer

2/27/2026

They are always so gracious when I come in there for my oil change or whatever. The men are tops in my book. They are always so friendly and helpful. You have a great spirit there. It is a delight to go someplace where you can trust people and get the work done well. Mark and a couple of the men next to him, the one on the right of Mark, whose name I just forgot, but he is always friendly and helpful too, they are all outstanding. Thanks for all they do for others.

LANSING, MI

Karen M|2020 Chevrolet Traverse

Confirmed Service Customer

3/2/2026

Great service. Friendly staff.

3/3/2026

Our staff is committed to providing each of our clients with the best automotive experience! Thank you for taking the time to let us know how we did! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Kay T|2020 Chevrolet Trax

Confirmed Service Customer

2/11/2026

I was informed of what needed to be done & my car was completed in a very timely manner.

LANSING, MI

Christopher B|2024 Chevrolet Silverado 1500

Confirmed Service Customer

2/11/2026

Great service

LANSING, MI

Sarah L|2020 Chevrolet Traverse

Confirmed Service Customer

2/19/2026

I did not complete all my needs with feldmans due to the high diagnostic fee. 190 per issue without applying any of that to repairs was excessive for me. Otherwise my experience was good.

CHARLOTTE, MI

Robert M|2025 Chevrolet Suburban 1500

Confirmed Service Customer

2/23/2026

Quick and easy!

LANSING, MI

John P|2019 Chevrolet Equinox

Confirmed Service Customer

2/23/2026

Fast work and easy transaction.

EAST LANSING, MI

Antwan T|2025 Chevrolet Express Cargo Van

Confirmed Service Customer

2/23/2026

Staff are very friendly easy to work with.

LANSING, MI

Luke M|2023 Chevrolet Traverse

Confirmed Service Customer

2/23/2026

Mark did a great job communicating with me about everything related to my vehicle. I appreciated it.

OKEMOS, MI

Lashanda R|2026 Chevrolet Traverse

Confirmed Service Customer

2/26/2026

It was clean, fast, and the staff was super nice.

HOLT, MI

Jennifer W|2019 Chevrolet Traverse

Confirmed Service Customer

3/4/2026

I came in for an oil change and Mike, the service advisor was great.

3/4/2026

Hi there, we're so glad we could help you out! Thank you for highlighting our team member Mike, who made your experience a great one! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

OKEMOS, MI

Darek W|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

3/4/2026

Well i have always use feldman for all my repairs. And it not really the dealership fault but the time line that I went though to get my truck back was amazingly way to long. I believe the dealerships did there best. But GM I found to not know what going on and helping the dealership keep up on a good time line on parts and when they will be available for the dealership. I was without my truck for over three month. I own a side business and there was no available vehicle as a loner for me to use that I could haul my trailer with. This was a bit disappointing as I lost work during that 3 month. Because i was not able to get my trailer to the job. I have got my truck back and was told it will take up to a 1000 mile before it starts shifting correctly im at 800 mile and it still slam into first gear. Also the brake assist light come on at random time. I was told to bring it back in and they would look at. But im afraid that it will be a lengthy time again to get my truck back. And this is not because of the dealership its because of GM. I give the dealership 5 stars but GM get 0 stars in my book. No one has offer any compensation. Anything for my loss. Im at the point if it goes back in and has one more issue related to the motor or trans then im getting a lawyer.

3/4/2026

Darek Whoolery, thank you for taking the time to let us know about your experience here at Feldman Chevrolet of Lansing. Reviews like this give us motivation and help us ensure we provide high-quality care. We appreciate your high star rating, and are going to work with the manufacturer to ensure everything is done the right way. We will reach out to you soon to check up on the truck. Thank you again!

Business Response

JEROME, MI

Thomas R|2024 Chevrolet Equinox

Confirmed Service Customer

2/4/2026

Clayton was terrific and very efficient. Helped me use my GM rewards for service I had done.

LANSING, MI

John P|2019 Chevrolet Equinox

Confirmed Service Customer

3/5/2026

Aaron did a great job communicating the service needed and status of the repairs. They were done quickly and very well and the shuttle service was very good. My first time at Feldman and I will be coming back.

3/5/2026

Hello! It's great to hear your service was completed quickly and to your satisfaction! Thank you for your positive comments about our team member Aaron, who helped make your visit go smoothly! We are always more than happy to assist you if anything else comes up. Thanks again, and take care!

Business Response

LANSING, MI

Grady F|2018 Chevrolet Equinox

Confirmed Service Customer

3/6/2026

Fast and good work!!!

3/6/2026

Hi! It's awesome to hear your service was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Thank you for your response, and have a great day!

Business Response

LANSING, MI

Marvin S|2024 Chevrolet Trax

Confirmed Service Customer

3/9/2026

Mike was great. Very thorough in explaining what the issue was and the plan to resolve.

3/9/2026

Hi there! We're so happy we were able to help you out! Thank you for highlighting our team member Mike, who made your experience a great one! If you have any further questions, please don't hesitate to reach out! Thanks again, and have a fantastic day!

Business Response

HASLETT, MI

Kali M|2022 Chevrolet Blazer

Confirmed Service Customer

3/9/2026

When I arrived, I was warmly greeted, and they took the time to explain everything I needed done. They were very nice in explaining the process to me. The oil change didn’t take long, and I especially appreciated that they gave my car a free wash.

3/9/2026

Hi, we are so pleased you enjoyed your visit to Feldman Chevrolet of Lansing! Thank you for taking the time to let us know how we did! If you have any further questions, please give us a call. We're always happy to help! Thanks again, and have a fantastic day!

Business Response

LANSING, MI

Bradley S|2026 Chevrolet Silverado 1500

Confirmed Service Customer

3/9/2026

Was able to get in pretty quick and had my truck back same day I was very satisfied . Michael. Was awesome. Would recommend without a doubt

3/9/2026

We're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Geraldine A|2022 Chevrolet Trax

Confirmed Service Customer

3/11/2026

Professional service. Good job. Good car wash.

3/12/2026

Hi, we are so pleased you enjoyed your visit to Feldman Chevrolet of Lansing! Please don't hesitate to reach out to us if there's anything more we can do! Thank you, and have a great day!

Business Response

LANSING, MI

Florence A|2021 Chevrolet Equinox

Confirmed Service Customer

3/11/2026

Everyone was nice to deal with

3/12/2026

Hi there, we're happy to hear about your positive experience with our team! Thank you for taking the time to let us know how we did, have a great day!

Business Response

MASON, MI

Richard W|2024 Chevrolet Equinox

Confirmed Service Customer

3/4/2026

You got my current in and out as quickly as possible, kept me informed as far as what we were doing you guys were quite professional yes personal

3/4/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Feldman Chevrolet of Lansing! We are always more than happy to assist you if anything else comes up. Thank you for your response, and have an awesome day!

Business Response

MASON, MI

Michael D|2018 Chevrolet Trax

Confirmed Service Customer

3/11/2026

The man tried to sell me 4 tires. Only one needed replacement.

3/11/2026

Michael, we appreciate you taking the time to leave us this feedback. We would like the opportunity to make this up to you. Please contact our General Manager, Joe Rodriguez, at 517-374-0900 so we can make your experience a positive one.

Business Response

LANSING, MI

Tomas A|2026 Chevrolet Silverado 1500

Confirmed Service Customer

3/11/2026

I want to start by saying that Clayton has been an amazing service writer, and he was also my previous salesman. Josh Bendall has also been absolutely phenomenal in helping get my truck taken care of. I truly appreciate both of them and the way they’ve handled things. My concern, however, is with the detail/shop/accessorie side of things. I’ve had a few challenges there now. When I brought my truck in to have the bed mat installed and the weatherstripping on my tonneau cover re-adhered, the truck was spotless. I had spent time on Sunday fully detailing it, and being a black truck it was very clean when it arrived. When I picked it up, there were footprints on the bumper that hadn’t been wiped off, and my brand-new bed mat had footprints all over it. It honestly made it look like I had received a used mat rather than a new one. In addition, after leaving the service department and getting on the highway, I noticed my tonneau cover was flapping in the wind because it hadn’t been re-secured along the Velcro edge. I was able to fix it, but it could have easily been damaged or torn if it had come loose further down the road. I didn’t invest in the hard-top tonneau cover I originally wanted due to cost and instead went with a soft roll-up cover, but it still should have been secured properly before returning the vehicle. Again, I really appreciate Clayton and Josh, but I wanted to share this feedback because it was disappointing that the truck wasn’t wiped down after the work and that the cover wasn’t secured before I left.

3/13/2026

Tomas, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call so we can discuss your experience further. We look forward to hearing from you. General Manager Joe Rodriguez 517-374-0900

Business Response

DEWITT, MI

Brianna Y|2026 Chevrolet Trax

Confirmed Sales Customer

3/11/2026

I had an amazing experience purchasing my vehicle. Latravia truly went above and beyond to help me every step of the way. She was patient, professional, and made sure I understood everything during the process. She worked hard to make sure I drove away in a great car that fit my needs. I really appreciate all the time and effort put in to help me. I highly recommend going to her to purchase a vehicle.

Latravia Allen

3/13/2026

Brianna, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

LANSING, MI

Joe B|2023 Chevrolet Blazer

Confirmed Service Customer

3/3/2026

Once again Aaron was right on the issue. After a short wait, he explained what was going on with my blazer and gave me options for resolution.

3/4/2026

Hi there, we are very happy to have provided you with such a positive experience! Thank you for highlighting our team member Aaron, who was able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, and have a great day!

Business Response

EAST LANSING, MI

Derek P|2026 Chevrolet Trax

Confirmed Sales Customer

3/10/2026

All went great

Jacob Lederman

3/10/2026

Hi! We're so glad to hear about your great experience! Thank you for taking the time to leave us this response, have an awesome day!

Business Response

CHARLOTTE, MI

Colette S|2026 Chevrolet Equinox EV

Confirmed Sales Customer

3/10/2026

A week ago, I purchased my vehicle, and I have not heard from my salesperson. This was the first time me doing a purchase all online, no physically coming into the dealership. The finance person (Zac) was arrogant. Im totally dissatisfied with the level of service I've received.

Ameer Powell

3/10/2026

Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

Business Response

WATERFORD, MI

Caley G|2025 Chevrolet Equinox

Confirmed Service Customer

3/13/2026

I’m very frustrated with how this situation was handled. My GPS and remote start didn’t work all winter because the vehicle needed a part. I was told the part had arrived, so I rearranged my entire day to bring my car in for the repair. About an hour after dropping it off, I received a call saying the part had actually been sent back and the repair couldn’t be completed. It’s extremely frustrating to plan around an appointment only to find out the part wasn’t even there. Better communication and organization would have prevented this situation.

3/13/2026

Caley Gunthorpe, we are disappointed to learn of your experience here at Feldman Chevrolet of Lansing, but will take this opportunity to improve. Please reach out to us at (517) 374-0900 when you can so we can address this situation directly. Thank you and have a great day.

Business Response

East Lansing, MI

Shelly S|2024 Chevrolet Traverse

Confirmed Service Customer

3/13/2026

Mark was super helpful with my entire service for my routine oil change. Thank you for such good customer service

3/13/2026

Hi there, we're happy to hear we could help you out! Thank you for highlighting our team member Mark, who made your service experience such a positive one! Please don't hesitate to reach out to us if there's anything more we can do! We sincerely value your business and hope you have a great day!

Business Response

LANSING, MI

Kendra M|2023 Chevrolet Blazer

Confirmed Service Customer

3/13/2026

Great service

3/13/2026

Hello! We're so glad to hear about your great service experience with our team! Thank you for taking the time to leave a response, have a wonderful day!

Business Response

LANSING, MI

Aaron T|2024 Chevrolet Silverado 1500

Confirmed Service Customer

3/2/2026

Aaron is amazing! Very professional and is always eager to help

3/4/2026

Aaron, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Robert M|2022 Chevrolet Malibu

Confirmed Service Customer

3/2/2026

Everything went well!

3/4/2026

Robert, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WILLIAMSTON, MI

Tyler D|2024 Chevrolet Equinox EV

Confirmed Service Customer

3/2/2026

Mike was great. Answered all my questions and got me out of there in a reasonable amount of time.

3/4/2026

Tyler, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

Business Response

JACKSON, MI

Sparkle M|2025 Chevrolet Trax

Confirmed Service Customer

3/5/2026

Great

3/5/2026

Hi there, we're so glad to have provided you with a great experience! Thank you for taking the time to leave us a response, and have a wonderful day!

Business Response

LANSING, MI

Ashley D|2020 Chevrolet Blazer

Confirmed Service Customer

3/7/2026

Aaron called me because my check engine light was on and it wasn’t when I dropped it off. They did an inspection on my car and he got a warranty claim going. He stayed in contact with me and once the claim was approved, he got my vehicle in the next day to get fixed.

3/9/2026

We're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

LANSING, MI

Karen R|2023 Chevrolet Equinox

Confirmed Service Customer

3/16/2026

I had an 8:00 am appointment and didn't get out of there until 9:40. When they came to take me to my car, the car was very warm inside, which told me it had been running for a while and that I had been forgotten. When I asked when my car would be ready, they came and got me and said they'd just gotten really busy all of a sudden. I understand this completely, but I had an 8:00 am appointment for a reason.

3/16/2026

Karen Marie Rohlman, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (517) 374-0900 to discuss your concerns, as your satisfaction is of utmost importance to us. Thank you again, we look forward to hearing from you.

Delvata P|2026 Chevrolet Equinox

Confirmed Sales Customer

3/19/2026

Salesman Barry was great! He communicated good. He was patient, he was knowledgeable about the vehicle and the features.

Barry Dickson

3/19/2026

Hi there, congratulations on your new vehicle! Thank you for your positive comments about our team member Barry, who helped make your experience a great one! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, and have an awesome day!

Josh S|2026 Chevrolet Equinox EV

Confirmed Sales Customer

3/3/2026

Went above and beyond to get me into a car I didnt even think was possible!

Savanna Hernandez

3/3/2026

Hi, congratulations on your new vehicle! We're so glad to hear that we were able to go above and beyond your expectations! Thank you so much for your positive comments about Feldman Chevrolet of Lansing, we hope you have a great day!

Business Response

ELDRED, PA

Mitch G|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

3/6/2026

Nina is the best, she always takes care of me!!!

3/6/2026

Hi there, we're happy to hear you've had such a great experience here at Feldman Chevrolet of Lansing! Thank you for highlighting our team member Nina, who has helped make your time so positive! If you have any questions, please don't hesitate to reach out! Thanks again, and have a wonderful day!

Business Response

EAST LANSING, MI

Susan V|2017 Chevrolet Malibu

Confirmed Service Customer

3/8/2026

They did a good job but I feel something is still wrong with my car

3/9/2026

Susan, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

LANSING, MI

Nathan B|2022 Chevrolet Blazer

Confirmed Service Customer

3/8/2026

Aaron and Cameron are excellent employees at Feldman . They both have great customer service. Very friendly and knowledgeable employees.

3/9/2026

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Blake H|2025 Chevrolet Trax

Confirmed Service Customer

3/9/2026

Fast and great service

3/9/2026

Hi! It's awesome to hear your service was done quickly and to your satisfaction! Thanks so much for leaving us this response, have a great day!

Business Response

GRAND LEDGE, MI

Leo D|2023 Chevrolet Bolt EV

Confirmed Service Customer

3/9/2026

Quick and Transparent

3/9/2026

Our staff is committed to providing each of our clients with the best automotive experience! Thank you for taking the time to let us know how we did! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, and have a great day!

Business Response

Lansing, MI

Eric T|2018 GMC 1500 Sierra

Confirmed Service Customer

3/11/2026

No

3/12/2026

Hello! Thank you for your five star review! Have a great day!

Business Response

WESTPHALIA, MI

Kyle G|2012 Chevrolet Volt

Confirmed Service Customer

3/11/2026

Nina was awesome and I look forward to returning in the future. THANKS!

3/12/2026

Hello! Thanks so much for highlighting our team member Nina, who made your experience awesome! Please don't hesitate to reach out to us if there's anything more we can do! Thanks again, and have a wonderful day!

Business Response

CHARLOTTE, MI

Margaret G|2020 Chevrolet Traverse

Confirmed Service Customer

3/19/2026

Everyone is friendly and is willing to help you when needed and let's you know what needs to be done to your car

3/22/2026

We're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Business Response

LANSING, MI

Erika W|2018 Chevrolet Equinox

Confirmed Service Customer

2/16/2026

I would like to preface by saying the customer service was fine. Technician failed to identify issue during first visit - I specifically asked if the part was broken and was assured it was not. Returned for the same issue and was told that a different technician looked at the vehicle and informed me the part was in fact broken. Customer service was fine and they profusely apologized for not recognizing the issue during the first visit. It was just a frustrating experience considering my vehicle had to be held for at least 24 hours each time and I was initially assured the part was not the issue.

BURKE, VA

Thomas W|2013 Chevrolet Cruze

Confirmed Service Customer

3/4/2026

Older car. Expensive repairs. Done with good quality.

3/4/2026

Hi there, we're happy to hear we could help you out! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a wonderful day!

Business Response

LANSING, MI

Lorri M|2024 Chevrolet Traverse

Confirmed Service Customer

3/6/2026

Mark is service is awesome he takes care of me and my car Saw that I had rewards and we used them. Thanks Mark So nice to Marilyn as the cashier. It will be sad when she retires. All the service staff is nice as in Aaron and Cam and co greats to Cam on his promotion

3/6/2026

Hello, we strive for 100% satisfaction, so it's great to hear you had such a positive experience at Feldman Chevrolet of Lansing! Thanks so much for taking the time to highlight some of our staff, who have helped make your time with us so positive! Please don't hesitate to reach out to us if there's anything more we can do! Thanks again, and have an awesome day!

Business Response

GRAND LEDGE, MI

Katherine S|2020 Chevrolet Equinox

Confirmed Service Customer

3/16/2026

The employees are very friendly and easy to talk to.

3/17/2026

Hi, we are so pleased you enjoyed your visit to Feldman Chevrolet of Lansing! Thank you for your positive response about our team, who helped make your experience go smoothly! We sincerely value your business and hope you have a great day!

Business Response

EAST LANSING, MI

Hobart S|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

3/20/2026

Always complete repairs quickly. Great communication.

3/22/2026

Thank you for choosing Feldman Chevrolet of Lansing as your first choice for all your automotive needs! If you have any further questions, please don't hesitate to reach out!

Business Response

LANSING, MI

Cindy J|2024 Chevrolet Blazer

Confirmed Service Customer

3/20/2026

Service people up front did a good job. I only came in for an oil change.

LANSING, MI

Annetta S|2019 Chevrolet Equinox

Confirmed Service Customer

3/20/2026

I was really impressed by how fast my car was serviced considering everything that was wrong with it. Aaron was very sweet and a pleasure to work with.

3/21/2026

We're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Business Response

LANSING, MI

Joseph P|2023 GMC Acadia

Confirmed Service Customer

3/21/2026

The service representative, Mark, did an excellent job in making sure everything was taken care. He kept me updated with progress and the appointment did not take long at all. It was much appreciated.

3/23/2026

Joseph, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

OKEMOS, MI

Gary B|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

3/19/2026

Long wait but repairs were done.

3/20/2026

Hello Gary, thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

Business Response

WHITMORE LAKE, MI

Morley S|2025 Chevrolet Tahoe

Confirmed Service Customer

3/19/2026

Quick and helpful

3/19/2026

Hi! It's great to hear your service was done quickly and to your satisfaction! Thank you for taking the time to leave a review, and have an awesome day!

Business Response

LANSING, MI

Janet M|2026 Chevrolet Traverse

Confirmed Sales Customer

3/25/2026

The salesman don’t push me into getting soemthing I didn’t want

Jacob Lederman

3/25/2026

Hi there, it's so great to hear our team has provided you with this positive experience! Feel free to reach out to us if you need anything. Thank you for your response, and have a wonderful day!

Business Response

LANSING, MI

Joanne S|2016 Chevrolet Malibu Limited

Confirmed Service Customer

3/26/2026

Great service by all. Absolutely clean service station station, I was in awe to observe how clean the entire place, Need to be congratulated on everyone's efforts. Employees should be proud of there efforts.

3/27/2026

Wow, it's experiences like yours that really keep us motivated! Thanks so much for taking the time to leave these wonderful comments about our team here at Feldman Chevrolet of Lansing! If you ever need anything else from us, please feel free to give us a call or stop by. Thanks again, and have an awesome day!

Business Response

LANSING, MI

Lois G|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

3/27/2026

I appreciated Camron greeting me when he saw me at Michael's desk as I was checking in for maintenance on my 2017 Silverado High Country. That was nice of him to do, even though he was promoted and busy in his office, he took that couple of minutes to say hello.

3/30/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SAINT JOHNS, MI

Rosa O|2023 Buick Envision

Confirmed Service Customer

3/27/2026

Was willing to do more re maintenance on my vehicle but the free oil change through me off on the total price . Wasn’t aware of what I was actually going to pay until my car was done

3/30/2026

Rosa, thank you for leaving feedback. Please reach out to us at (517) 374-0900 so we may identify ways to improve your experience.

Business Response

LANSING, MI

Steven M|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

4/4/2026

Quick and efficient

LANSING, MI

Melissa M|2025 Chevrolet Trax

Confirmed Service Customer

4/4/2026

Michael who supported me during my experience was great. Michael was friendly and super helpful throughout my visit which is greatly appreciated.

LANSING, MI

Kimberly S|2022 Chevrolet Traverse

Confirmed Service Customer

4/4/2026

Best dealership around

GRAND LEDGE, MI

Kevin T|2025 Chevrolet Silverado 1500

Confirmed Service Customer

3/2/2026

The experience was great as always!!

3/2/2026

Hello! We're happy to hear we could provide you with a great experience! Thanks so much for your response, and have a wonderful day!

Megan K|2026 Chevrolet Tahoe

Confirmed Sales Customer

3/2/2026

Great selection, knowledgeable and attentive staff.

Tyler Ray

3/2/2026

We're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have an awesome day!

Business Response

EAST LANSING, MI

Ronald M|2025 Chevrolet Silverado 1500

Confirmed Service Customer

3/23/2026

Always pleased with service provided from every department.

3/25/2026

Ronald, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LANSING, MI

Julie R|2024 Chevrolet Traverse

Confirmed Service Customer

3/23/2026

Everyone was very cordial and very efficient!

3/23/2026

Our staff is committed to providing each of our clients with the best automotive experience! Thank you for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MASON, MI

Richard P|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

3/23/2026

Very helpful, professional

Alaina Solitro

3/23/2026

Hello! We're happy to hear we could help you out! Thank you for your kind response about our team, we hope you have a great day!

Business Response

EATON RAPIDS, MI

Nancy M|2023 Chevrolet Traverse

Confirmed Service Customer

3/30/2026

Love the new service area. Always do a great job.

3/30/2026

hi there, we're so glad to hear we have provided you with a great experience! Thank you for taking the time to let us know how we did, and have a fantastic day!

Business Response

MASON, MI

Javon W|2016 Chevrolet Cruze

Confirmed Service Customer

3/30/2026

Very efficient and also very good with communicating updates.

LANSING, MI

Zaria J|2024 Chevrolet Trax

Confirmed Service Customer

4/4/2026

It was a quick process despite them being busy

4/6/2026

We're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

East Lansing, MI

Deborah B|2022 Chevrolet Trax

Confirmed Service Customer

4/6/2026

Mark was fantastic! I’ve had the pleasure of working with him on several occasions and have always felt that he was a 10+

MARK A

4/7/2026

Deborah, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

HASLETT, MI

Loriann G|2018 Chevrolet Equinox

Confirmed Service Customer

4/6/2026

very quick and Marq was extra helpful in hooking my blue tooth back up. always great service there!

Marquis Richard

4/8/2026

Loriann, we really appreciate your positive review! Thank you, and have a fantastic day!

Business Response

EAST LANSING, MI

James Z|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

3/20/2026

Was appreciative of the military discount, the excellent service received on my truck, and the excellent courtesy taxi home and back ride.

3/21/2026

James, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Macie G|2022 Chevrolet Traverse

Confirmed Service Customer

3/20/2026

Everything was great! Nina was very nice! Just would appreciate if the boy doing car wash didn’t flu around the parking lot in my car and mess with all of my driver seat settings.

3/21/2026

Macie, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAINT JOHNS, MI

Tori H|2025 Chevrolet Equinox

Confirmed Service Customer

3/20/2026

Got my vehicle right I and within thee hour it was done.

3/21/2026

We're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Business Response

MIDDLETON, MI

Ricardo R|2019 Chevrolet Traverse

Confirmed Service Customer

3/25/2026

Other than the wait time due to manning issues,- plus being the weekend, who wants to work on the weekend. There is no other complaints service manager or service. Lead explain the situation which I greatly appreciated.

3/25/2026

Hello there, we appreciate you taking the time to leave us this feedback! We're happy to hear we could help you out! If you have any questions, please don't hesitate to reach out! Thank you, and have a wonderful day!

Business Response

LANSING, MI

Jeremy R|2023 Chevrolet Malibu

Confirmed Service Customer

3/28/2026

Always professional when I bring my car in for service

3/30/2026

Jeremy, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Nicole P|2022 Chevrolet Blazer

Confirmed Service Customer

3/30/2026

Great service went above n beyond updated every step of the way

LANSING, MI

Judy M|2018 Chevrolet Colorado

Confirmed Service Customer

4/4/2026

I am a return customer and always happy with Feldman

MARSHALL, MI

Leann D|2020 Chevrolet Bolt EV

Confirmed Service Customer

4/8/2026

Na

Nina Foster

4/9/2026

Leann, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

WILLIAMSTON, MI

Ken H|2025 Chevrolet Traverse

Confirmed Service Customer

4/8/2026

Friendly, professional, transparent, vehicle maintenance completed on time

AARON YOUNG

4/10/2026

Ken, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Jeffrey C|2026 Chevrolet Equinox

Confirmed Sales Customer

3/19/2026

Owning 6 Equinoxes since 2005, we knew exactly what we wanted for our 2026 Equinox Activ AWD. Dick Iding spent 2 days looking for the Equinox with all and ONLY (no sunroof!) the options we requested, he found one 217 miles from Lansing. After reviewing the purchase incentives and receiving a very fair trade-in we made the deal. Upon delivery Jamie Pritzer spent a great amount of time switching out our On-Star account from the old car to new car. Then Dick spent over an hour in the car with us setting up and going over all the new cool electronics the Equinox has. So far after a week of ownership my wife and I have thoroughly enjoyed driving , and learning all the new electronics this car has. Thank you, Dick and Feldman Chevrolet. Sincerely, Jeff and Sandi Carter

RICHARD IDING

3/19/2026

Hi there, congratulations on your new Equinox! Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing! We appreciate you taking the time to highlight our team member Dick Iding, who helped make your experience such a positive one! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you again, and have a fantastic day!

Business Response

MASON, MI

Theresa W|2020 Chevrolet Equinox

Confirmed Service Customer

3/30/2026

Everyone is always welcoming and friendly. Great service and waiting area comfortable.

3/30/2026

Hi, we're so glad to read such a great review about our team here at Feldman Chevrolet of Lansing! Thank you for sharing your positive experience! If there's anything further we can do for you, we are happy to help! We sincerely value your business and hope you have a wonderful day!

Business Response

E LANSING, MI

Deja P|2020 Chevrolet Trax

Confirmed Service Customer

3/30/2026

Great, fast service

3/30/2026

Hello! We're happy to hear your service was completed quickly and to your satisfaction! If you're ever in need of more help, please let us know! Thank you, and have a great day!

Business Response

LANSING, MI

Brian C|2025 Chevrolet Silverado 1500

Confirmed Service Customer

4/2/2026

The team squeezed me in since I didn't have an appointment. Everything went smoothly and fast. I highly recommend their service department.

SWARTZ CREEK, MI

Zoe D|2026 Chevrolet Trax

Confirmed Service Customer

4/6/2026

Nina was incredibly nice and made everything go so smoothly

Nina Foster

4/7/2026

Thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Lansing, MI

Francisco R|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

4/6/2026

Everyone is always polite and nice

LANSING, MI

Jerry R|2024 Chevrolet Traverse

Confirmed Service Customer

4/6/2026

Quick and easy

Michael Smith

4/7/2026

We're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MASON, MI

Brian R|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

4/8/2026

Fast and friendly

Nina Foster

4/8/2026

We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

EAST LANSING, MI

Angela V|2026 Chevrolet Trax

Confirmed Sales Customer

3/12/2026

Everyone was very friendly and helpful. My salesperson Tyler Ray pretty much met me at the front door and happily guided me through the process of buying my brand new Chevy Trax. Shaun Glasscock guided me through all the financing and easily answered any questions I had. When it was time to hand the keys over Tyler walked me to my new car and made sure I knew how everything worked along with helping get my Onstar setup. That’s GREAT customer service in my book.

Tyler Ray

3/12/2026

Hello, congratulations on your new vehicle! We strive for 100% satisfaction, so it's great to hear you had such a positive experience at Feldman Chevrolet of Lansing. Thank you for highlighting our team member Tyler, who helped make your visit go smoothly! If you have any further questions, please give us a call. We're always happy to help! Thanks again, and have a wonderful day!

Business Response

LANSING, MI

Monica S|2014 Chevrolet Traverse

Confirmed Service Customer

3/24/2026

Excellent service as always!!

3/24/2026

Hello! It's great to hear we could provide you with an excellent service experience! Thank you for taking the time to leave this review, we hope you have an awesome day!

Business Response

OWOSSO, MI

Austin L|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

3/27/2026

One of your employees decided it would be a good idea to floor my truck as I was signing paperwork. Extremely unprofessional. Disrespectful.

3/30/2026

We regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (517) 489-4846 so we can make your experience a positive one.

Business Response

LANSING, MI

Karen A|2026 Chevrolet Colorado

Confirmed Service Customer

3/31/2026

Our service person was very good

4/1/2026

Karen, we really appreciate your feedback! We do hope we can be of assistance in the future. Take care!

Dustin A|2024 Chevrolet Silverado 1500

Confirmed Service Customer

4/5/2026

Good

MARK A

4/7/2026

Dustin, we really appreciate your feedback! We can't wait to see you again, have a great day.

Chris P|2013 Chevrolet Traverse

Confirmed Service Customer

4/9/2026

2.5 hours for an oil change with an appointment is ridiculous. I’m hesitant to come back at the moment.

Marquis Richard

4/10/2026

Chris, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our General Manager, Joe Rodriguez, at 517-374-0900 so we can make your experience a positive one.

Business Response

GRAND LEDGE, MI

Barbara A|2025 Chevrolet Trailblazer

Confirmed Service Customer

4/10/2026

I always get the best service here at Feldman in Lansing! Everyone is very helpful and knowledgeable! My vehicle is in good hands!

MARK A

4/12/2026

We're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

EAST LANSING, MI

Maurice L|2020 Chevrolet Equinox

Confirmed Service Customer

4/13/2026

Mark was outstanding

MARK A

4/13/2026

Maurice, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LANSING, MI

Syed A|2023 Chevrolet Equinox

Confirmed Service Customer

3/23/2026

The team did well but the labour they charged was very very high

3/23/2026

Hi there, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you. We sincerely value your business and hope you have a wonderful day!

Business Response

EAST LANSING, MI

Susan R|2024 Chevrolet Trax

Confirmed Service Customer

3/23/2026

Aaron was very helpful

3/23/2026

Hello! Thank you for highlighting our team member Aaron, who helped you out! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LANSING, MI

Janice S|2020 Chevrolet Trax

Confirmed Service Customer

3/23/2026

They were very nice and very helpful with what I needed done to my car. And I didn’t have to wait long.

3/23/2026

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Thank you for your response, and have a great day!

Business Response

LANSING, MI

KATHY H|2026 Chevrolet Trax

Confirmed Sales Customer

4/6/2026

My salesperson, Jake, was very personable and knowledgeable. He made the entire process painless. The other employees were also very pleasant and helpful. I've been coming to your dealership for years and will continue to do so. Thanks!

Jacob Lederman

4/7/2026

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

LINDA G|2026 Chevrolet Equinox

Confirmed Sales Customer

4/6/2026

Everyone was very nice

Kaitlyn Guenther

4/7/2026

Linda, we really appreciate your feedback! If you're ever in need of more help, please let us know!

Business Response

LANSING, MI

Clifford D|2020 Chevrolet Equinox

Confirmed Service Customer

4/6/2026

Replaced a tire sensor and normal maintenance. All done excellently.

AARON YOUNG

4/7/2026

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Curtis D|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

4/13/2026

Mark too care of me and kept me updated on my vehicles diagnostics and when my vehicle would be ready. Would love to work with him next time I’m in!

MARK A

4/14/2026

We're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DEWITT, MI

Mary A|2025 Chevrolet Malibu

Confirmed Service Customer

4/13/2026

Thanks to Michael for recommending my filters be changed otherwise I would never have known a mouse was making a home in my old one.

Michael Smith

4/14/2026

We're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Business Response

LANSING, MI

Peter G|2024 Chevrolet Trailblazer

Confirmed Service Customer

12/15/2025

What a awesome dealership always a pleasure

12/15/2025

Hi there, thank you so much for your wonderful comments about Feldman Chevrolet of Lansing! Please let us know if there is anything else we can do for you; we are more than happy to help! Thanks again, and have a great day!

Business Response

Lansing, MI

Matthew D|2016 Chevrolet Malibu

Confirmed Service Customer

4/5/2026

Excellent

MARK A

4/7/2026

Matthew, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

Business Response

FLUSHING, MI

ETHAN G|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

4/5/2026

Very quick process. Very open to me test driving vehicle

Latravia Allen

4/7/2026

Ethan, it is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

MASON, MI

Gaetan M|2019 Chevrolet Equinox

Confirmed Service Customer

4/5/2026

The customer service agents helped with handling my case very well and my car issue was fixed well.

Michael Smith

4/7/2026

We are glad we could help! If you have any further questions, please don't hesitate to reach out!

Business Response

LANSING, MI

Cheryl D|2025 Chevrolet Trax

Confirmed Service Customer

4/7/2026

It's all about the advisors... Aaron Young is great.... He's the only one that I care to work with.... His character and honesty means a lot to me.

AARON YOUNG

4/8/2026

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Corey D|2012 Chevrolet Camaro

Confirmed Service Customer

4/13/2026

Excellent

Michael Smith

4/14/2026

Corey, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

LANSING, MI

GEORGE C|2026 Chevrolet Equinox

Confirmed Sales Customer

4/13/2026

To sum it up in one word, awesome, perfectly done smiles all the way.

RICHARD IDING

4/14/2026

George, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

BARRYTON, MI

Marsha G|2021 Chevrolet Blazer

Confirmed Service Customer

4/14/2026

Very helpful for any car concerns I have

MARK A

4/15/2026

Marsha, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

GRAND LEDGE, MI

Terry M|2017 Chevrolet Express

Confirmed Service Customer

4/14/2026

This appointment went well

MARK A

4/15/2026

Terry, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

LANSING, MI

Marlene F|2020 Chevrolet Equinox

Confirmed Service Customer

4/15/2026

Excellent Service Nina was great !

Nina Foster

4/16/2026

Marlene, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LANSING, MI

Michael D|2022 Chevrolet Blazer

Confirmed Service Customer

4/9/2026

Service was quick and done thorough. The customer service and communication was excellent.

AARON YOUNG

4/9/2026

Michael, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing - Service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GRAND BLANC, MI

Timothy J|2026 Chevrolet Silverado 1500

Confirmed Service Customer

4/17/2026

First time going with my new truck. Very happy with the service and the people are amazing.

AARON YOUNG

4/17/2026

Timothy, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Victor G|2026 Chevrolet Trax

Confirmed Service Customer

4/17/2026

Aaron Young was my agent that assisted me while my 2026 TRAX was getting an oil change. He kept me informed throughout my wait and was very professional and answered all of my questions. He did a great job and made me feel less stress while waiting. Feldman does a great job when servicing my car. They have a great waiting room and offer popcorn and coffee, which makes you feel very comfortable.

AARON YOUNG

4/17/2026

Victor, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Grady F|2018 Chevrolet Equinox

Confirmed Service Customer

4/20/2026

Good service!!

AARON YOUNG

4/21/2026

Thank you for taking the time to leave us feedback about your experience with us. If you have any further questions, please don't hesitate to reach out!

Business Response

LANSING, MI

JEREMY C|2026 Chevrolet Colorado

Confirmed Sales Customer

4/22/2026

I had an excellent experience with Feldman’s Chevrolet. I could have purchased a truck from many other dealers but chose to buy from Feldman’s because of Dick Iding. My Father purchased many Corvettes’s and trucks from Dick in the past when it was Bud Kouts Chevrolet. The whole process was easy for me. My bother Justin worked with Dick to find the right vehicle for me and all I had to do was bring the check. Dick took the time and effort to make sure I got the vehicle I wanted. My Father passed away last year and purchasing a new vehicle from Dick was a perfect way to honor his memory and their past relationship. I would like to take this opportunity to Thank Dick again and look forward to purchasing many new cars from him in the future.

RICHARD IDING

4/23/2026

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

LANSING, MI

Rita P|2018 Chevrolet Equinox

Confirmed Service Customer

4/22/2026

I am getting my car ready for a road trip, it is 8 years old and 80K miles. I requested oil change and transmission fluid change. They went over the vehicle and I ended up having quite a bit more maintenance done on my car. My Equinox has given me zero problems in 8 years. It is due for this work. Love my Equinox.

Marquis Richard

4/23/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

LANSING, MI

Clinton F|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

4/8/2026

Enjoy the peeps at Feldman, but, held some items stolen from my truck console, so not to happy

AARON YOUNG

4/9/2026

Clinton, thank you for taking the time to leave us feedback about your experience with us. Please reach out to our General Manager, Joe Rodriguez, at 517-374-0900 when you can so we can address this situation directly. Thank you and have a great day.

Business Response

LANSING, MI

John S|2014 Chevrolet 1500 Silverado

Confirmed Service Customer

4/16/2026

Your charges for using credit cards is a real negative, slap in the face for your cutomers. It delays or eliminates additional repairs or recommended services. It may well force those of us on fixed incomes to look elsewhere for service.

AARON YOUNG

4/17/2026

John, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to our General Manager, Joe Rodriguez, at 517-374-0900 when you have a chance. Thank you, and we look forward to hearing from you.

SHAWNE S|2026 Chevrolet Trax

Confirmed Sales Customer

4/16/2026

Staff was very friendly, knowledgeable, and professional.

Ameer Powell

4/17/2026

Shawne, we're glad to hear you found our staff was so knowledgeable and helpful! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LANSING, MI

JUSTIN H|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

4/16/2026

Jake did exceptionally well, answered all my questions. Made the process smooth and fast

Jacob Lederman

4/16/2026

Justin, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

VERMONTVILLE, MI

Craig A|2026 Chevrolet Silverado 1500

Confirmed Service Customer

4/17/2026

Excellent speedy service

AARON YOUNG

4/18/2026

Craig, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

DEWITT, MI

LISA B|2026 Chevrolet Traverse

Confirmed Sales Customer

4/19/2026

Jake helped us find the vehicle that we wanted and made the process as smooth as possible.

Jacob Lederman

4/19/2026

Lisa, we really appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DEWITT, MI

Casey L|2020 Chevrolet Blazer

Confirmed Service Customer

4/19/2026

Nina in service is the best 🩶

Nina Foster

4/20/2026

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PERRY, MI

LAWRENCE H|2026 Chevrolet Equinox

Confirmed Sales Customer

4/25/2026

Everything was great!

Barry Dickson

4/27/2026

Lawrence, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

EAST LANSING, MI

Michael G|2026 Chevrolet Trax

Confirmed Service Customer

4/27/2026

Right on time in and out did a great job

AARON YOUNG

4/27/2026

Michael, your satisfaction is our top priority. We hope to see you soon!

Business Response

LANSING, MI

Joel P|2023 Chevrolet Bolt EV

Confirmed Service Customer

4/11/2026

Friendly and thorough service!

Michael Smith

4/13/2026

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Mitchell D|2025 Chevrolet Trax

Confirmed Service Customer

4/12/2026

Everything and everyone works for customer satisfaction.

Nina Foster

4/13/2026

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CHARLOTTE, MI

Michael C|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

4/17/2026

Wonderful transaction as it should be!!

AARON YOUNG

4/17/2026

Michael, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

LAINGSBURG, MI

Alexia A|2025 Chevrolet Trax

Confirmed Service Customer

4/17/2026

Honestly, this was one of my better experiences. Normally I'm waiting for 3+ hours this time I think was almost 2. I do really wish yall would be upfront when we ask how long it would be, I was told 45 mins. Like I'd rather go somewhere else and pay them instead of coming to yall most times, knowing that I'd be done 30-45 mins at most places. Fridays was a 3/10

SAVANNA RIZOR

4/17/2026

Alexia, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (517) 374-0900 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

LANSING, MI

Kevin L|2026 Chevrolet Equinox

Confirmed Service Customer

4/17/2026

Great

SAVANNA RIZOR

4/17/2026

Kevin, thank you for your kind words and this wonderful review!

Business Response

COMMERCE TOWNSHIP, MI

Mike W|2024 Chevrolet Blazer

Confirmed Service Customer

4/20/2026

Marq and Aaron went above and beyond to help with my tires. I made my appointment online and didn’t know that didn’t communicate with the service department. The tires I picked out weren’t in stock so they helped get me a replacement tire at a slightly higher cost. They gave me a discount to what I originally picked out. Fantastic service every time I come in!

Marquis Richard

4/20/2026

Hi, we're so glad that we were able to go above and beyond your expectations! Thank you for highlighting our team members Marq and Aaron, who helped make your service go smoothly! We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you again, and have a wonderful day!

Business Response

MULLIKEN, MI

Savannah S|2024 Chevrolet Trailblazer

Confirmed Service Customer

4/24/2026

Camron rocks, got me in last minute and took care of everything I needed done with my car

Fowler, MI

Janet B|2024 Chevrolet Trax

Confirmed Service Customer

4/27/2026

Mark was kind, knowledgable, and the appointment didn’t take too long

LANSING, MI

SANDRA B|2026 Chevrolet Equinox

Confirmed Sales Customer

4/8/2026

Fast.

Jacob Lederman

4/9/2026

Sandra, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing and we hope to see you again soon!

Business Response

DEWITT, MI

Jessica N|2024 Chevrolet Equinox

Confirmed Service Customer

4/16/2026

Nina was great! Got me in and out and was very professional and polite!

Nina Foster

4/17/2026

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LANSING, MI

Glenn T|2016 Chevrolet Equinox

Confirmed Service Customer

4/16/2026

I was greeted by service advisor Mark who was vey courteous and professional. The repairs to my vehicle was done in a timely manner at a reasonable cost. Thanks for the popcorn!

MARK A

4/17/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

OKEMOS, MI

Kevin S|2024 Chevrolet Trailblazer

Confirmed Service Customer

4/16/2026

Aaron was very professional and very friendly and explained everything very well.

AARON YOUNG

4/17/2026

Kevin, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing. We do hope we can be of assistance in the future. Take care!

Business Response

LANSING, MI

James B|2021 GMC Acadia

Confirmed Service Customer

4/19/2026

I purchased new tires. I called the service department for estimate and the job was completed the same day

MARK A

4/20/2026

James, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

LANSING, MI

Dennis W|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

4/23/2026

Great customer services.

AARON YOUNG

4/26/2026

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

JACKSON, MI

Sue L|2022 GMC Yukon XL

Confirmed Service Customer

4/23/2026

Aaron did a great job explaining what I needed done and everything went well.

AARON YOUNG

4/26/2026

We're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing. Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

OWOSSO, MI

Norman G|2024 Chevrolet Colorado

Confirmed Service Customer

4/23/2026

Everything went well.

AARON YOUNG

4/24/2026

Norman, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LANSING, MI

Nicole A|2022 Chevrolet Blazer

Confirmed Service Customer

4/27/2026

Got me in and out timely matter

LANSING, MI

Steve B|2023 Chevrolet Blazer

Confirmed Service Customer

4/28/2026

Great service

MARK A

4/29/2026

Steve, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Lansing and we hope to see you again soon!

Business Response

LANSING, MI

CARLOS G|2026 Chevrolet Trax

Confirmed Sales Customer

4/13/2026

Good salesman..knowledgeable

Jacob Lederman

4/13/2026

Carlos, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LANSING, MI

Princess E|2022 Chevrolet Equinox

Confirmed Service Customer

4/17/2026

Did change oil filter and keep pop up

AARON YOUNG

4/19/2026

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Manager, Joe Rodriguez, at 517-374-0900 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

LANSING, MI

Ameila M|2015 Chevrolet Equinox

Confirmed Service Customer

4/17/2026

Excellent Service & Accommodations! Thank you GM Team!

Marquis Richard

4/19/2026

Ameila, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

Business Response

PORT HURON, MI

Jeremy A|2022 Chevrolet Tahoe

Confirmed Service Customer

4/20/2026

Cam and Marq are great. They are extremely professional and take real good care of their customers. I will continue to trust them with my vehicles

Marquis Richard

4/21/2026

Jeremy, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

LANSING, MI

David W|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

4/24/2026

Great people and great service

Marquis Richard

4/24/2026

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PORTLAND, MI

Patricia C|2023 Chevrolet Silverado 1500

Confirmed Service Customer

4/23/2026

Great experience

Michael Smith

4/25/2026

Patricia, your satisfaction is our top priority. We hope to see you soon!

Business Response

IONIA, MI

Dk K|2011 Chevrolet Camaro

Confirmed Service Customer

4/26/2026

Good dealership

AARON YOUNG

4/28/2026

We are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

ROCHESTER, MI

JILL T|2026 Chevrolet Equinox EV

Confirmed Sales Customer

4/27/2026

Berry was fantastic he seamed to really care about us as customers. He went over everything more than once and took the time with my wife to make sure she was totally comfortable with the car and everything about it. Very knowledgeable about ev cars. I would highly recommend Berry to all my friends and family..

Barry Dickson

4/27/2026

Hi, thank you for your kind review; we are happy to pass along your comments to Berry here at Feldman Chevrolet of Lansing! We're looking forward to your next visit with us!

Business Response

DIMONDALE, MI

Alana S|2022 Buick Envision

Confirmed Service Customer

4/30/2026

Mark was amazing and super helpful! Thank you guys for all you do!

MARK A

5/1/2026

We really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LANSING, MI

Sarah M|2024 Chevrolet Equinox

Confirmed Service Customer

4/28/2026

The service area is clean, registration is quick and professional, and the waiting area is comfortable. I appreciate the car wash after the car is serciced!

Marquis Richard

4/29/2026

We're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LANSING, MI

MICHAEL H|2026 Chevrolet Traverse

Confirmed Sales Customer

4/23/2026

It was very good

Latravia Allen

4/25/2026

Michael, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LANSING, MI

George J|2018 Buick Encore

Confirmed Service Customer

4/23/2026

Came in for some mechanical issues that Firestone could not repair. Service treated me promptly and got the vehicle in right away. So far the vehicle seems to be running great and issue appears to be resolved. Follow up was great and everyone I encountered was friendly and helpful

Michael Smith

4/24/2026

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Feldman Chevrolet of Lansing - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CANTON, MI

Torrey A|2024 Chevrolet Equinox EV

Confirmed Service Customer

4/27/2026

Nina is always making sure to keep me updated on my vehicles progress, which is great because I always have questions. And I’m always getting my vehicles back with a fresh wash - Thank you, Nina!!

Nina Foster

4/27/2026

Torrey, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Matthew B|2025 Chevrolet Silverado EV

Confirmed Service Customer

4/27/2026

Service department did their best tracking down backordered EV warranty parts and communicated status updates throughout. They went out of their way to make arrangements for a loaner vehicle while my vehicle was being serviced. Josh Bendell, Aaron Young, and Camron are great!

AARON YOUNG

4/27/2026

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANSING, MI

Peter R|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

4/15/2026

Nina Foster was very helpful with my issues. also kept in contact with me during the work and after. DEF request her assistance anytime I go back.

Nina Foster

4/15/2026

We're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Lansing. If you're ever in need of more help, please let us know!

Business Response

BURTON, MI

Deb N|2024 Chevrolet Trax

Confirmed Service Customer

5/1/2026

Aaron is absolutely wonderful to work with. He’s professional and knows his job!

LANSING, MI

Marilyn D|2026 Chevrolet Colorado

Confirmed Sales Customer

3/20/2026

Barry was great. Moved through the process smoothly and great follow up

Barry Dickson

3/22/2026

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

LANSING, MI

Mia S|2025 Chevrolet Equinox

Confirmed Service Customer

3/20/2026

My company car was delivered on Wednesday, March 11 around 11 AM. I did not receive my car until 530 Monday the 16th. I followed up on Thursday and Friday to see what was wrong with my vehicle, each time I was told it was just the battery. I was not informed on Friday that it was ready for pick up. I followed up again Monday, at that time I was told it had been completed on Friday. It was offered to be dropped off at my residence. I informed Michael that I was going to be in a meeting until 6 PM. At 5:30, they arrived at my house with my car. They called me several times and knocked on my door several times while I was in the middle of a meeting, which I had communicated. Over all the experience lacked customer service, care, and communication. Not only was I never informed directly that my car was ready, but when it was dropped off to me, it was during a time frame that I explicitly expressed I would be busy during.

3/22/2026

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Here at Feldman Chevrolet of Lansing, we are always looking for ways to improve; we appreciate your input. If you would be willing, Please contact our General Manager, Joe Rodriguez, at 517-374-0900 to discuss ways we can better serve you in the future.

Business Response

LANSING, MI

Drew A|2025 Chevrolet Equinox EV

Confirmed Service Customer

4/30/2026

Nina is very nice knowledgeable and helpful

Nina Foster

5/1/2026

Drew, we're glad to hear you found our staff was so knowledgeable and helpful! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

EAST LANSING, MI

Mandy F|2024 Chevrolet Equinox

Confirmed Service Customer

4/15/2026

A quick easy and fast dropped it off before I went to work. It was done an hour after I got to work.

Marquis Richard

4/16/2026

Mandy, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

lansing, MI

Cheyrl M|2013 Chevrolet Spark

Confirmed Service Customer

5/1/2026

Markups too high for parts 125 percent and labor rates are also too high.

LANSING, MI